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20 records – page 1 of 1.

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338
Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.
Audience
Professional
Call Number
WX150.1 G727l 2016
Availability
1 copy, 0 available
Author
Graban, Mark
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2016
Physical Description
xxiii, 330 p. : ill. ; 25 cm.
Subjects
Hospital Administration -- methods
Hospital Administration -- economics
Total Quality Management -- methods
Efficiency, Organizational
Patient Safety
Quality Improvement
ISBN
9781498743259
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295
Cham, Switzerland: Palgrave Macmillan , 2019.
Audience
Professional
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
  1 read online  
Alternate Title
Patient engagement (Pomey)
Editor
Pomey, Marie-Pascale
Denis, Jean-Louis
Dumez, Vincent
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Publication Date
2019
Series
Proquest Ebook Central
Organizational behaviour in healthcare
Subjects
Patient Participation
Partnership Practice - organization & administration
Patient-Centered Care - organization & administration
Health Care Reform - organization & administration
Quality Improvement - organization & administration
Abstract
Contents:
1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection
ISBN
9783030141004
9783030141011
ISSN
2662-1053
2662-1045
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patient-centered strategy : a learning system for better care

https://bccalibrary.andornot.com/en/permalink/catalog121761
Hunter, Jeff, Rothstein Larry. Appleton, WI: Catalysis , 2018.
Audience
Professional
Call Number
W84.7 H945 2018
Availability
1 copy, 1 available
Author
Hunter, Jeff
Rothstein Larry
Place of Publication
Appleton, WI
Publisher
Catalysis
Publication Date
2018
Physical Description
xxv, 168 p. : ill. ; 23 cm
Subjects
Patient-Centered Care
Delivery of Health Care
Health Services Administration
United States
ISBN
9780984884889
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W84.7 H945 2018

Copies

c.1 BC Cancer Agency VIC Library Available
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
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Health literacy in nursing : providing person-centered care

https://bccalibrary.andornot.com/en/permalink/catalog122434
New York, NY: Springer Publishing Company , 2015.
Audience
Professional
Contents:; Health literacy : history, definitions, and models / Terri Ann Parnell -- Low health literacy and implications / Terri Ann Parnell -- Delivering patient-centered care in a diverse environment / Jennifer H. Mieres -- The health literacy environment : enhancing access and wayfinding / Terr…
  1 read online  
Editor
Parnell, Terri Ann
Place of Publication
New York, NY
Publisher
Springer Publishing Company
Publication Date
2015
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing Care - methods
Health Literacy
Patient-Centered Care
Communication
Patient Education as Topic
Abstract
Contents:
Health literacy : history, definitions, and models / Terri Ann Parnell -- Low health literacy and implications / Terri Ann Parnell -- Delivering patient-centered care in a diverse environment / Jennifer H. Mieres -- The health literacy environment : enhancing access and wayfinding / Terri Ann Parnell -- The health literacy tipping point / Terri Ann Parnell -- Effective communication and plain language / Terri Ann Parnell -- Role of culture, language, and communication access services / Terri Ann Parnell -- Nursing strategies to enhance effective communication / Terri Ann Parnell -- Content development / Terri Ann Parnell -- Design development / Terri Ann Parnell -- End-of-life and palliative care / Joanne Turnier -- Pediatrics / Gloria M. Collura and Suzanne Monteleone -- Mental health disorders / Fallon Edwards -- Older adults / by Elizabeth C. McCulloch -- Research participants / by Hallie Kassan.
ISBN
9780826161727
9780826161734
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient self-care : helping your patients make therapeutic choices

https://bccalibrary.andornot.com/en/permalink/catalog19325
Canadian Pharmacists Association. [Ottawa, ON]: Canadian Pharmacists Association , 2010. 2nd ed.
Audience
Professional
Call Number
WB120 P974 2010
Availability
1 copy, 1 available
Corporate Author
Canadian Pharmacists Association
Editor
Repchinsky, Carol
Edition
2nd ed.
Place of Publication
[Ottawa, ON]
Publisher
Canadian Pharmacists Association
Publication Date
2010
Physical Description
xxviii, 1021 p. : ill. ; 24 cm.
Subjects
Nonprescription Drugs
Therapeutics
Self Medication - methods
Consumer Health Information
Patient Education as Topic
Education, Pharmacy
Self Care
Self Administration
ISBN
9781894402507
1894402502
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WB120 P974 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Participatory healthcare : a person-centered approach to healthcare transformation

https://bccalibrary.andornot.com/en/permalink/catalog121671
Boca Raton, Fla.: CRC Press, Taylor & Francis Group , 2017.
Audience
Professional
Call Number
W 84.7 P273 2017
Availability
1 copy, 1 available
Contents:; The new DIY healthcare consumer / Jane Sarasohn-Kahn -- The science and practice of health behavior change / Catherine Serio, and Susan Butterworth -- High tech and high touch primary and chronic care / Jan Oldenburg -- Acute care and hospitalizations / Jan Oldenburg -- Whole health / Ma…
Editor
Oldenburg, Jan
Griskewicz, Mary P.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press, Taylor & Francis Group
Publication Date
2017
Physical Description
xxvii, 309 p. :ill. ; 25 cm.
Subjects
Patient Participation
Professional - Patient Relations
Delivery of Health Care - methods
Medical Informatics
Anecdotes
Abstract
Contents:
The new DIY healthcare consumer / Jane Sarasohn-Kahn -- The science and practice of health behavior change / Catherine Serio, and Susan Butterworth -- High tech and high touch primary and chronic care / Jan Oldenburg -- Acute care and hospitalizations / Jan Oldenburg -- Whole health / Mary Griskewicz -- Family caregivers, health information technology, and culture change / MaryAnne Sterling -- Programs that work to promote partnership and engagement / John Sharp.
ISBN
9781498769624
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P273 2017

Copies

c.1 BC Cancer Agency VAN Library Available
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Care at the close of life : evidence and experience

https://bccalibrary.andornot.com/en/permalink/catalog20557
New York, NY: McGraw-Hill Medical , 2011.
Audience
Professional
Call Number
WB310 C271m 2011
Availability
4 copies, 4 available
This book updated the 42 journal articles originally published as JAMA's "Perspectives on care at the close of life" series.
Editor
McPhee, Stephen J
Place of Publication
New York, NY
Publisher
McGraw-Hill Medical
Publication Date
2011
Physical Description
xxii, 598 p. : ill. ; 28 cm.
Series
JAMAevidence
Subjects
Terminal Care - methods
Palliative Care - methods
Neoplasms - complications
Terminally Ill
Evidence-Based Practice
Abstract
This book updated the 42 journal articles originally published as JAMA's "Perspectives on care at the close of life" series.
ISBN
9780071637954
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
WB310 C271m 2011

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Cancer experience : the doctor, the patient, the journey

https://bccalibrary.andornot.com/en/permalink/catalog113855
Sessions, Roy B. Lanham, MD: Rowman & Littlefield Publishers, Inc. , 2012.
Audience
Professional
  1 read online  
Author
Sessions, Roy B
Place of Publication
Lanham, MD
Publisher
Rowman & Littlefield Publishers, Inc.
Publication Date
2012
Series
Proquest Ebook Central
Ebrary books
Subjects
Ethics, Medical
Neoplasms - psychology
Patient care - ethics
Medical Oncology - ethics
Physician-Patient Relations
Health Knowledge, Attitudes, Practice
Suicide, Assisted
ISBN
9781442216235
9781626564275
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Voice of experience : part two. Themes and results of New Zealand's first cancer care survey. July 2010

https://bccalibrary.andornot.com/en/permalink/catalog120159
Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2010.
Audience
Professional
Call Number
QZ200 C215t 2010
Availability
1 copy, 1 available
  2 read online  
Alternate Title
Themes and results of New Zealand's first cancer care survey
Voice of experience
Corporate Author
Cancer Control Council of New Zealand
Place of Publication
Wellington, NZ
Publisher
Cancer Control Council of New Zealand
Publication Date
2010
Physical Description
52 p. : ill. ; 30 cm.
Subjects
Patient Reported Outcome Measures
Patient-Centered Care
Health Services - utilization
Delivery of Health Care
Neoplasms - therapy
Neoplasms - prevention & control
Health Care Surveys
Cancer Care Facilities
New Zealand
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C215t 2010
Website Notes
Available in PDF format
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient navigation : overcoming barriers to care

https://bccalibrary.andornot.com/en/permalink/catalog123819
New York, NY: Springer , 2018.
Audience
Professional
  1 read online  
Editor
Calhoun, Elizabeth A.
Esparza, Angelina
Place of Publication
New York, NY
Publisher
Springer
Publication Date
2018
Series
Proquest Ebook Central
Subjects
Patient Navigation - organization & administration
Patient Navigation - methods
Organizational Case Studies
Models, Organizational
ISBN
9781493969791
9781493969777
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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LGBTQ-inclusive hospice and palliative care : a practical guide to transforming professional practice

https://bccalibrary.andornot.com/en/permalink/catalog122777
Acquaviva, Kimberly D. New York, NY: Harrington Park Press , 2017.
Audience
Professional
Contents:; Self-awareness and communication -- Sex, gender, sexual orientation, behavior, and health -- Understanding attitudes and access to care -- The history and physical examination -- Shared decision making and family dynamics -- Care planning and coordination -- Ethical and legal issues -- P…
  1 read online  
Author
Acquaviva, Kimberly D.
Place of Publication
New York, NY
Publisher
Harrington Park Press
Publication Date
2017
Series
EBSCOhost eBook
Subjects
Palliative Medicine
Sexual and Gender Minorities
Hospice Care - methods
Health Knowledge, Attitudes, Practice
Abstract
Contents:
Self-awareness and communication -- Sex, gender, sexual orientation, behavior, and health -- Understanding attitudes and access to care -- The history and physical examination -- Shared decision making and family dynamics -- Care planning and coordination -- Ethical and legal issues -- Patient and family education and advocacy -- Psychosocial and spiritual issues -- Ensuring institutional inclusiveness.
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781939594143
9781939594167
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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20 records – page 1 of 1.