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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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20 records – page 1 of 1.

Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog124372
Kaner, Sam, Lind, Lenny. San Francisco, CA: Jossey-Bass: A Wiley Company , 2014. 3rd ed.
Audience
Professional
Call Number
HD30.23 K275 2014
Availability
1 copy, 1 available
Author
Kaner, Sam
Lind, Lenny
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2014
Physical Description
xxix, 401 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9781118404959
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HD30.23 K275 2014

Copies

c.1 BC Cancer Agency VIC Library Available
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First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed.
Audience
Professional
Call Number
WX159 G175 2016
Availability
1 copy, 1 available
Corporate Author
Gallup Press
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Call Number
WX159 G175 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
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At the helm : leading your laboratory

https://bccalibrary.andornot.com/en/permalink/catalog19526
Barker, Kathy. Cold Spring Harbor, NY: Cold Spring Harbor Laboratory Press , 2010. 2nd ed.
Audience
Professional
Call Number
Q180.57 B256 2010
Availability
1 copy, 1 available
Author
Barker, Kathy
Edition
2nd ed.
Place of Publication
Cold Spring Harbor, NY
Publisher
Cold Spring Harbor Laboratory Press
Publication Date
2010
Physical Description
xii, 372 p. : ill. ; 26 cm.
Subjects
Laboratories - organization & administration
Laboratory Personnel - organization & administration
Research - organization & administration
ISBN
9780879698669
0879698667
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
Q180.57 B256 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Management and leadership in nursing and health care : an experiential approach

https://bccalibrary.andornot.com/en/permalink/catalog120754
Rigolosi, Elaine La Monica. New York, NY: Springer Publishing Company, LLC , 2013. 3rd ed.
Audience
Professional
Table of Contents:; Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The vroom, yetton, and jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communicati…
  1 read online  
Author
Rigolosi, Elaine La Monica
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2013
Series
EBSCOhost eBook Nursing Collection
Subjects
Nurse administrators
Administrative Personnel
Leadership
Nursing care - Organization & administration
Abstract
Table of Contents:
Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The vroom, yetton, and jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communication / by Patricia M. Raskin -- Conflict resolution -- Time management -- Change facilitator -- Teacher -- Team builder -- Interviewer -- What is an interview? -- Performance appraiser -- Creativity -- Diversity -- Ethics.
ISBN
9780826108395
9780826108401
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Mind over mood : change how you feel by changing the way you think

https://bccalibrary.andornot.com/en/permalink/catalog113695
Greenberger, Dennis, Padesky, Christine A. New York, NY: Guilford Press , 2016. 2nd ed.
Audience
Patient or Public
Call Number
WM171 G798 2016
Availability
7 copies, 6 available
Author
Greenberger, Dennis
Padesky, Christine A.
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Guilford Press
Publication Date
2016
Physical Description
xx, 341 p. ; 27 cm.
Subjects
Cognitive Therapy - methods
Mood disorders - prevention & control
Depression
Anxiety
Self Care
Popular Work
ISBN
9781462520428
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WM171 G798 2016

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr On Loan, due Wednesday, August 23, 2023
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
Read Online
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Change your questions, change your life : 12 powerful tools for life and work

https://bccalibrary.andornot.com/en/permalink/catalog21364
Adams, Marilee. San Francisco, CA: Berrett-Koehler Publishers, Inc. , 2015. 3rd ed.
Audience
Professional
Call Number
BF637 C4 A33 2015
Availability
1 copy, 0 available
Author
Adams, Marilee
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xi, 233 p. :ill. ; 22 cm.
Series
Inquiry Institute library series
Subjects
Life Style
Life Change Events
Adaptation, Psychological
Personal Satisfaction
Self-Assessment
ISBN
9781626566330
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
BF637 C4 A33 2015

Copies

c.1 BC Cancer Agency KEL Library On Loan, due Monday, May 6, 2024
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Lead from the outside : how to build your future and make real change

https://bccalibrary.andornot.com/en/permalink/catalog124953
Abrams, Stacey. New York, NY: Picador , 2019.
Audience
Professional
Call Number
WX159 A161a 2019
Availability
2 copies, 2 available
Alternate Title
Minority leader
Author
Abrams, Stacey
Place of Publication
New York, NY
Publisher
Picador
Publication Date
2019
Physical Description
xxx, 226 p. ; 21 cm
Subjects
Leadership
Social Change
Political Activism
Personal Narratives
United States
Notes
"Previously published as Minority leader"-- Cover.
ISBN
9781250214805
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
WX159 A161a 2019

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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Team leadership and partnering in nursing and health care

https://bccalibrary.andornot.com/en/permalink/catalog122421
Persily, Cynthia Armstrong. New York, NY: Springer Pub. , 2013.
Audience
Professional
Contents:; The intersection of teams, partnerships, and leadership in nursing and health care -- Elements of effective nursing and health care teams and partnerships -- Getting started : building a strong team -- Team strategies for success in nursing and health care environments -- Working as a te…
  1 read online  
Author
Persily, Cynthia Armstrong
Place of Publication
New York, NY
Publisher
Springer Pub.
Publication Date
2013
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing - organization & administration
Leadership
Delivery of Health Care - organization & administration
Interprofessional Relations
Abstract
Contents:
The intersection of teams, partnerships, and leadership in nursing and health care -- Elements of effective nursing and health care teams and partnerships -- Getting started : building a strong team -- Team strategies for success in nursing and health care environments -- Working as a team within the nursing and health care organization -- Planning for nursing and health care team and partnership success -- Measuring team and partnership success in nursing and health care environments -- Periodic maintenance for thriving nursing and health care teams and partnerships -- Team leadership training and development program exemplars -- Leveraging productive nursing and health care teams inside and outside of the organization -- Nursing and health care partnership building for sustained team results.
ISBN
9780826199881
9780826199898
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Team leadership and partnering in nursing and health care

https://bccalibrary.andornot.com/en/permalink/catalog121363
Persily, Cynthia Armstrong. New York, NY: Springer Publishing Company, LLC , 2013.
Audience
Professional
  1 read online  
Author
Persily, Cynthia Armstrong
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2013
Series
EBSCOhost eBook Nursing Collection
Subjects
Leadership
Nursing - organization & administration
Delivery of Health Care - organization & administration
Interprofessional Relations
ISBN
9780826199881
9780826199898
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Interprofessional health care team : leadership and development

https://bccalibrary.andornot.com/en/permalink/catalog119992
Weiss, Donna, Tilin, Felice J., Morgan, Marlene J. Burlington, MA: Jones and Bartlett Learning , [2017]. 2nd ed.
Audience
Professional
Table of Contents; PART I TEAM AND GROUP DEVELOPMENT; CHAPTER 1: GROUPS-TEAMS-SYSTEMS; CHAPTER 2: GROUP DEVELOPMENT; CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS; PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES; PART II RELATIONSHIP-CENTERED LEADERSHIP; CH…
  1 read online  
Author
Weiss, Donna
Tilin, Felice J.
Morgan, Marlene J.
Edition
2nd ed.
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
[2017]
Series
R2 Library
Subjects
Patient Care Team - organization & administration
Leadership
Interprofessional Relations
Group Processes
Abstract
Table of Contents
PART I TEAM AND GROUP DEVELOPMENT
CHAPTER 1: GROUPS-TEAMS-SYSTEMS
CHAPTER 2: GROUP DEVELOPMENT
CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS
PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES
PART II RELATIONSHIP-CENTERED LEADERSHIP
CHAPTER 4: PERSPECTIVES ON LEADERSHIP
CHAPTER 5: LEADERSHIP BUILDING BLOCKS
CHAPTER 6: RELATIONAL LEADERSHIP
PART II: RELATIONSHIP-CENTERED LEADERSHIP ACTIVITIES
PART III BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS
CHAPTER 7: LEVERAGING DIVERSITY
CHAPTER 8: FACILITATING A COLLABORATIVE CULTURE
CHAPTER 9: GENERATIVE PRACTICES
PART III: BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS ACTIVITIES
ISBN
1284112004
9781284112009
9781284129878
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295
Cham, Switzerland: Palgrave Macmillan , 2019.
Audience
Professional
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
  1 read online  
Alternate Title
Patient engagement (Pomey)
Editor
Pomey, Marie-Pascale
Denis, Jean-Louis
Dumez, Vincent
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Publication Date
2019
Series
Proquest Ebook Central
Organizational behaviour in healthcare
Subjects
Patient Participation
Partnership Practice - organization & administration
Patient-Centered Care - organization & administration
Health Care Reform - organization & administration
Quality Improvement - organization & administration
Abstract
Contents:
1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection
ISBN
9783030141004
9783030141011
ISSN
2662-1053
2662-1045
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Inspired to change : improving patient care one story at a time

https://bccalibrary.andornot.com/en/permalink/catalog113848
Chicago, IL: Health Administration Press , 2014.
Audience
Professional
Call Number
W 84.7 I59 2014
Availability
1 copy, 1 available
Editor
Larin, Linda R.
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2014
Physical Description
xxvi, 297 p. ; 23 cm.
Series
ACHE Management Series
Subjects
Patient-Centered Care
Professional-Patient Relations
Quality of Health Care
Interpersonal Relations
Personal Narratives as Topic
ISBN
9781567936131
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 I59 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Perfect phrases for performance reviews : hundreds of ready-to-use phrases for describing employee performance

https://bccalibrary.andornot.com/en/permalink/catalog121751
Max, Douglas, Bacal, Robert. [Toronto, ON]: McGraw Hill , 2011. 2nd rev. ed.
Audience
Professional
Call Number
WX159 M463 2011
Availability
1 copy, 1 available
Author
Max, Douglas
Bacal, Robert
Edition
2nd rev. ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
xv, 204 p. ; 21 cm.
Subjects
Employee Performance Appraisal
Terminology as Topic
Personnel Management
ISBN
9780071745079
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 M463 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Health Services for Transgender Persons
Sexual and Gender Minorities
Abstract
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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20 records – page 1 of 1.