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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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81 records – page 1 of 5.

How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Public speaking for dummies

https://bccalibrary.andornot.com/en/permalink/catalog3255
Kushner, Michael. Foster City, Ca.: IDG Books Worldwide, Inc. , 1999.
Audience
Professional
Call Number
WX150 K97 1999
Availability
1 copy, 1 available
More Information
Author
Kushner, Michael
Place of Publication
Foster City, Ca.
Publisher
IDG Books Worldwide, Inc.
Publication Date
1999
Subjects
Speech
Communication
ISBN
764551590
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 K97 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
More Information
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Field guide to the difficult patient interview

https://bccalibrary.andornot.com/en/permalink/catalog2225
Platt, Frederic W, Gordon, Geoffrey H. Philadelphia, PA: Lippincott Williams & Wilkins , 1999.
Audience
Professional
Call Number
W62 P719 1999
Availability
1 copy, 1 available
More Information
Author
Platt, Frederic W
Gordon, Geoffrey H
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
1999
Subjects
Physician-Patient Relations
Communication
ISBN
0781720443
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 P719 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF637 L3 M147 1995
Availability
1 copy, 1 available
More Information
Author
McGraw, Robert
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Ask a starter kit : how to build and maintain digital reference services

https://bccalibrary.andornot.com/en/permalink/catalog6305
Lankes, R. David, Kasowitz, Abby S. Syracuse, NY: Eric Clearinghouse on Information & Technology , 1998.
Audience
Professional
More Information
Author
Lankes, R. David
Kasowitz, Abby S
Place of Publication
Syracuse, NY
Publisher
Eric Clearinghouse on Information & Technology
Publication Date
1998
Subjects
Library Services
Computer Communication Networks
ISBN
0937597473
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library Office
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Skills for communicating with patients

https://bccalibrary.andornot.com/en/permalink/catalog15997
Silverman, Jonathan, Kurtz, Suzanne, Draper, Juliet. Abingdon, Oxon: Radcliffe Medical Press , 1998.
Audience
Professional
Call Number
W62 S587 1998
Availability
1 copy, 1 available
More Information
Author
Silverman, Jonathan
Kurtz, Suzanne
Draper, Juliet
Place of Publication
Abingdon, Oxon
Publisher
Radcliffe Medical Press
Publication Date
1998
Physical Description
xxi, 173 p. ; 25 cm.
Subjects
Physician-Patient Relations
Communication
Teaching
ISBN
1857751892
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 S587 1998

Copies

c.1 BC Cancer Agency VAN Library Available
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E-mail and academic computer networks : report of Task Group 1 Computer Committee

https://bccalibrary.andornot.com/en/permalink/catalog19162
American Association of Physicists in Medicine. New York, NY: American Institute of Physics, Inc. , 1990.
Audience
Professional
Call Number
WN440 A512 1990 v.30
Availability
1 copy, 1 available
More Information
Corporate Author
American Association of Physicists in Medicine
Editor
Cradduck, Trevor D
Place of Publication
New York, NY
Publisher
American Institute of Physics, Inc.
Publication Date
1990
Series
AAPM report 30
Subjects
Electronic Mail
Computer Communication Networks
ISBN
0883188066
ISSN
02717344
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WN440 A512 1990 v.30

Copies

c.1 BC Cancer Agency KEL Library Available
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High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring

https://bccalibrary.andornot.com/en/permalink/catalog14459
Holliday, Micki. Shawnee Mission, KS: National Press Publications , 2000.
Audience
Professional
Call Number
PN4121 H739 2000
Availability
1 copy, 1 available
More Information
Author
Holliday, Micki
Place of Publication
Shawnee Mission, KS
Publisher
National Press Publications
Publication Date
2000
Subjects
Public Speaking
Speech
Communication
Education
ISBN
1558522794
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
PN4121 H739 2000

Copies

c.1 BC Cancer Agency KEL Library Available
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Communicating with your patients : skills for building rapport

https://bccalibrary.andornot.com/en/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000.
Audience
Professional
Call Number
W62 H666 2000
Availability
1 copy, 1 available
More Information
Author
Hinz, Christine A
Place of Publication
Chicago, Ill.
Publisher
American Medical Association
Publication Date
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 H666 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Creating plain language forms for seniors : a guide for the public, private and not-for-profit sectors

https://bccalibrary.andornot.com/en/permalink/catalog10809
Canadian Public Health Association, Canadian Public Health Association. National Literacy and Health Programs. [Ottawa, ON]: Canadian Public Health Association , 1998.
Audience
Professional
Call Number
WT18.2 C912 1998
Availability
1 copy, 1 available
More Information
Author
Canadian Public Health Association
Canadian Public Health Association. National Literacy and Health Programs
Place of Publication
[Ottawa, ON]
Publisher
Canadian Public Health Association
Publication Date
1998
Subjects
Communication - in old age
Education - in old age
ISBN
0919245978
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WT18.2 C912 1998

Copies

c.1 BC Cancer Agency VAN Library Available
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
More Information
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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Easy does it! : plain language and clear verbal communication : training manual

https://bccalibrary.andornot.com/en/permalink/catalog4007
Canadian Public Health Association's (CPHA) National Literacy and Health Program. Ottawa, Ont.: Canadian Public Health Association , 1998.
Audience
Professional
Call Number
W62 E13 1998
Availability
1 copy, 1 available
More Information
Author
Canadian Public Health Association's (CPHA) National Literacy and Health Program
Place of Publication
Ottawa, Ont.
Publisher
Canadian Public Health Association
Publication Date
1998
Subjects
Patient Education
Physician-Patient Relations
Communication
ISBN
1894324005
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W62 E13 1998

Copies

c.1 BC Cancer Agency VIC Library Available
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Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.9 C762 1996
Availability
1 copy, 1 available
More Information
Author
Contini, Lisa
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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Medical interview : the three-function approach

https://bccalibrary.andornot.com/en/permalink/catalog21457
Cole, Steven A, Bird, Julian. [St. Louis, MO]: Mosby , 2000. 2nd ed.
Audience
Professional
Call Number
WB290 C689 2000
Availability
1 copy, 1 available
More Information
Author
Cole, Steven A
Bird, Julian
Edition
2nd ed.
Place of Publication
[St. Louis, MO]
Publisher
Mosby
Publication Date
2000
Physical Description
xxiv, 295 p. : ill. ; 23 cm.
Subjects
Medical History Taking
Physician-Patient Relations
Communication
ISBN
9780815119920
0815119925
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WB290 C689 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Communication skills that heal : a practical approach to a new professionalism in medicine

https://bccalibrary.andornot.com/en/permalink/catalog14442
Bub, Barry. Oxford: Radcliffe Publishing , 2006.
Audience
Professional
Call Number
W62 B917 2006
Availability
1 copy, 1 available
More Information
Author
Bub, Barry
Place of Publication
Oxford
Publisher
Radcliffe Publishing
Publication Date
2006
Physical Description
xxiv, 165 p.
Subjects
Communication
Physician-Patient Relations
Professional-Patient Relations
ISBN
9781857756647
1857756649
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 B917 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Building the service-based library web site : a step by step guide to design and options

https://bccalibrary.andornot.com/en/permalink/catalog4416
Garlock, Kristen L, Piontek, Sherry. Chicago, Ill.: American Library Association , 1996.
Audience
Professional
More Information
Author
Garlock, Kristen L
Piontek, Sherry
Place of Publication
Chicago, Ill.
Publisher
American Library Association
Publication Date
1996
Subjects
Internet (Computer Network)
Computer Communication Networks
Library Services
ISBN
838906745
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library Office
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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81 records – page 1 of 5.