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20 records – page 1 of 1.

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Easy does it! : plain language and clear verbal communication : training manual

https://bccalibrary.andornot.com/en/permalink/catalog4007
Canadian Public Health Association's (CPHA) National Literacy and Health Program. Ottawa, Ont.: Canadian Public Health Association , 1998.
Audience
Professional
Call Number
W62 E13 1998
Availability
1 copy, 1 available
More Information
Author
Canadian Public Health Association's (CPHA) National Literacy and Health Program
Place of Publication
Ottawa, Ont.
Publisher
Canadian Public Health Association
Publication Date
1998
Subjects
Patient Education
Physician-Patient Relations
Communication
ISBN
1894324005
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W62 E13 1998

Copies

c.1 BC Cancer Agency VIC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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White fragility : why it's so hard for White people to talk about racism

https://bccalibrary.andornot.com/en/permalink/catalog124367
DiAngelo, Robin. Boston, MA: Beacon Press , 2018.
Audience
Professional
Call Number
HT1503 D538 2018
Availability
2 copies, 2 available
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by beh…
More Information
Author
DiAngelo, Robin
Place of Publication
Boston, MA
Publisher
Beacon Press
Publication Date
2018
Physical Description
xvii, 169 p. ; 23 cm.
Subjects
White
Race Relations
Defense Mechanisms
Behavior
Interpersonal Communication
Abstract
"In this groundbreaking and timely book, antiracist educator Robin DiAngelo deftly illuminates the phenomenon of white fragility. Referring to the defensive moves that white people make when challenged racially, white fragility is characterized by emotions such as anger, fear, and guilt, and by behaviors including argumentation and silence. These behaviors, in turn, function to reinstate white racial equilibrium and prevent any meaningful cross-racial dialogue. In this in-depth exploration, DiAngelo explores how white fragility develops, how it protects racial inequality, and what we can do to engage more constructively" -- Back cover.
ISBN
9780807047415
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HT1503 D538 2018

Copies

c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
More Information
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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Physician's guide to pain and symptom management in cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog113781
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2014. 3rd ed.
Audience
Professional
Call Number
QZ266 A159p 2014
Availability
6 copies, 6 available
More Information
Author
Abrahm, Janet L
Edition
3rd ed.
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2014
Physical Description
xxvii, 630 p. ; 24 cm.
Subjects
Neoplasms - complications
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
Notes
CN copy housed at UHNBC Library
ISBN
9781421414034
1421414031
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ266 A159p 2014

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Health literacy from A to Z : practical ways to communicate your health message

https://bccalibrary.andornot.com/en/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013.
Audience
Professional
Call Number
WA590 O81 2011
Availability
2 copies, 2 available
More Information
Author
Osborne, Helen
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Everyday ethics : putting the code into practice

https://bccalibrary.andornot.com/en/permalink/catalog7478
Canadian Nurses Association. Ottawa, Ont.: Canadian Nurses Association , 1998?.
Audience
Professional
Call Number
W50 C215e 1998?
Availability
1 copy, 1 available
More Information
Author
Canadian Nurses Association
Place of Publication
Ottawa, Ont.
Publisher
Canadian Nurses Association
Publication Date
1998?
Subjects
Ethics, Nursing - Canada
Decision Making
ISBN
1551190273
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W50 C215e 1998?

Copies

c.1 BC Cancer Agency VIC Library Available
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Delivering high-quality cancer care : charting a new course for a system in crisis

https://bccalibrary.andornot.com/en/permalink/catalog121259
Institute of Medicine (U.S.). Committee on Improving the Quality of Cancer Care: Addressing the Challenges of an Aging Population, Institute of Medicine of the National Academies. Washington, DC: National Academies Press , 2013.
Audience
Professional
Call Number
QZ266 D355 2013
Availability
1 copy, 1 available
Contents:; The Current Cancer Care Landscape: An Imperative for Change -- Patient-Centered Communication and Shared Decision Making -- The Workforce Caring for Patients with Cancer -- The Evidence Base for High-Quality Cancer Care -- A Learning Health Care Information Technology System for Cancer -…
More Information
  1 read online  
Corporate Author
Institute of Medicine (U.S.). Committee on Improving the Quality of Cancer Care: Addressing the Challenges of an Aging Population
Institute of Medicine of the National Academies
Editor
Levit, Laura A.
Balogh, Erin P.
Nass, Sharyl J.
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2013
Physical Description
xxviii, 384 p. : ill. ; 23 cm
Subjects
Neoplasms - therapy
Neoplasms - diagnosis
Quality of Health Care
Patient-Centered Care
Evidence-Based Practice
Medical Informatics
Abstract
Contents:
The Current Cancer Care Landscape: An Imperative for Change -- Patient-Centered Communication and Shared Decision Making -- The Workforce Caring for Patients with Cancer -- The Evidence Base for High-Quality Cancer Care -- A Learning Health Care Information Technology System for Cancer -- Translating Evidence into Practice, Measuring Quality, and Improving Performance -- Accessible and Affordable Cancer Care -- Appendix A: Glossary -- Appendix B: Committee Member and Staff Biographies
ISBN
9780309286602
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
QZ266 D355 2013
Website Notes
Available in HTML and PDF formats at link
Read Online
https://www.ncbi.nlm.nih.gov/books/NBK202148/

Copies

c.1 BC Cancer Agency VIC Library Available
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Counselling skills for dieticians

https://bccalibrary.andornot.com/en/permalink/catalog123591
Gable, Judy, Herrmann, Tamara. , 2016.
Audience
Professional
Call Number
WB400 G115 2016
Availability
3 copies, 3 available
Contents:; The dietitian -- The patient -- The relationship between dietitian and patient -- Aspects of the helping process -- Conducting a structured interview -- Active listening -- Ways of responding -- Making helpful interventions -- Conveying a clear message: assertiveness in action -- Working…
More Information
Author
Gable, Judy
Herrmann, Tamara
Publication Date
2016
Physical Description
xxiv, 255 p.
Subjects
Dietetics
Counseling - methods
Abstract
Contents:
The dietitian -- The patient -- The relationship between dietitian and patient -- Aspects of the helping process -- Conducting a structured interview -- Active listening -- Ways of responding -- Making helpful interventions -- Conveying a clear message: assertiveness in action -- Working with more than one person -- Coping with loss and bereavement -- Developing cultural awareness -- Working with parents and children -- Working with difficulties in physical and mental health -- Developing self awareness -- Giving and receiving support.
ISBN
9781118943809
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Vancouver Library
Victoria Library
Call Number
WB400 G115 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Clinical nursing skills and techniques

https://bccalibrary.andornot.com/en/permalink/catalog119746
Elsevier Inc. , [2017]. 9th ed.
Audience
Professional
Call Number
WY100 C641p 2017
Availability
3 copies, 3 available
More Information
Editor
Perry, Anne Griffin
Potter, Patricia A.
Ostendorf, Wendy R.
Edition
9th ed.
Publisher
Elsevier Inc.
Publication Date
[2017]
Physical Description
xviii, 1180 p. : ill. ; 28 cm.
Subjects
Nursing Care - methods
Clinical Medicine - methods
Evidence-Based Nursing - methods
Handbooks
Notes
BCCA nursing staff also have access to the electronic version of this resource: Elsevier Clinical Skills
ISBN
9780323400695
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Surrey Library
Victoria Library
Call Number
WY100 C641p 2017

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
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Clinical nursing skills and techniques

https://bccalibrary.andornot.com/en/permalink/catalog21649
[St. Louis, MO]: Mosby/Elsevier , 2014. 8th ed.
Audience
Professional
Call Number
WY100 C641p 2014
Availability
6 copies, 6 available
More Information
Editor
Perry, Anne Griffin
Potter, Patricia A
Ostendorf, Wendy
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Mosby/Elsevier
Publication Date
2014
Physical Description
xviii, 1196 p. : ill. ; 28 cm.
Subjects
Nursing Care - methods
Clinical Medicine - methods
Evidence-Based Nursing - methods
Handbooks
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780323083836
0323083838
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
CN Library
Call Number
WY100 C641p 2014

Copies

c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VIC Library Available
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Porn trap : the essential guide to overcoming problems caused by pornography

https://bccalibrary.andornot.com/en/permalink/catalog120076
Maltz, Wendy, Maltz, Larry. New York, NY: Harper , 2010.
Audience
Professional
Call Number
WM176 M261 2010
Availability
1 copy, 1 available
More Information
Author
Maltz, Wendy
Maltz, Larry
Place of Publication
New York, NY
Publisher
Harper
Publication Date
2010
Physical Description
x, 288 p. ; 21 cm.
Subjects
Behavior, Addictive - rehabilitation
Behavior, Addictive - therapy
Sexual Behavior - psychology
Sex Counseling
Sexual Dysfunctions, Psychological
Interpersonal Relations
Notes
At head of title on cover : Strategies for recovery and relationship healing
ISBN
9780061231872
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WM176 M261 2010

Copies

c.1 BC Cancer Agency VIC Library Available
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Key skills and techniques : the supervisor's handbook

https://bccalibrary.andornot.com/en/permalink/catalog1020
[Toronto, ON]: TGGI (The Gencor Group Inc.) , 1999. rev. ed.
Audience
Professional
Call Number
WX150 K44 1999
Availability
2 copies, 1 available
More Information
Editor
Hollington, D. A
Edition
rev. ed.
Place of Publication
[Toronto, ON]
Publisher
TGGI (The Gencor Group Inc.)
Publication Date
1999
Subjects
Personnel Management
Employee Incentive Plans
Leadership
ISBN
1896823041
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Call Number
WX150 K44 1999

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Tuesday, January 9, 2024
c.1 BC Cancer Agency KEL Library Available
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Facilitating state health exchange communication through the use of health literate practices : workshop summary

https://bccalibrary.andornot.com/en/permalink/catalog121258
Institute of Medicine (U.S.). Roundtable on Health Literacy., Institute of Medicine (U.S.). Board on Population Health and Public Health Practice., Institute of Medicine of the National Academies. Washington, DC: National Academies Press , 2012.
Audience
Professional
Call Number
WA590 F141 2012
Availability
1 copy, 1 available
Contents:; Introduction -- State health insurance exchanges: overview -- State insurance exchanges' impact on consumers -- Health literacy relevance to health insurance exchanges -- Current best practices in developing materials and communicating with consumers -- Reflections on lessons learned.
More Information
  1 read online  
Alternate Title
Health literate practices
Corporate Author
Institute of Medicine (U.S.). Roundtable on Health Literacy.
Institute of Medicine (U.S.). Board on Population Health and Public Health Practice.
Institute of Medicine of the National Academies
Editor
Hewitt, Maria
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2012
Physical Description
xiv, 101 p. : ill. ; 23 cm.
Subjects
Health Care Reform
Community Participation
Health Literacy
Insurance, Health
State Government
United States
Congress
Abstract
Contents:
Introduction -- State health insurance exchanges: overview -- State insurance exchanges' impact on consumers -- Health literacy relevance to health insurance exchanges -- Current best practices in developing materials and communicating with consumers -- Reflections on lessons learned.
ISBN
9780309220293
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
WA590 F141 2012
Website Notes
Available in PDF format at link
Read Online
http://www.nap.edu/catalog.php?record_id=13255

Copies

c.1 BC Cancer Agency VIC Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Continual improvement handbook : a quick reference guide for tools and concepts

https://bccalibrary.andornot.com/en/permalink/catalog3913
Executive Learning, Inc. Brentwood, Tn.: Executive Learning, Inc. , 1993.
Audience
Professional
Call Number
WX153 C762 1993
Availability
1 copy, 1 available
More Information
Corporate Author
Executive Learning, Inc.
Place of Publication
Brentwood, Tn.
Publisher
Executive Learning, Inc.
Publication Date
1993
Subjects
Quality Assurance, Health Care
Decision Making
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX153 C762 1993

Copies

c.1 BC Cancer Agency VIC Library Available
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Stop physician burnout : what to do when working harder isn't working

https://bccalibrary.andornot.com/en/permalink/catalog120723
Drummond, Dike. [Collinsville, MS]: Heritage Press Publications, LLC , [2014].
Audience
Professional
Call Number
WA495 D795 2014
Availability
13 copies, 12 available
More Information
Author
Drummond, Dike
Place of Publication
[Collinsville, MS]
Publisher
Heritage Press Publications, LLC
Publication Date
[2014]
Physical Description
vi, 196 p. : ill. ; 24 cm.
Subjects
Burnout, Professional - prevention & control
Physicians - psychology
Mental Fatigue
Notes
CN Library copies are housed in the UHNBC Library.
ISBN
9781937660345
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
WA495 D795 2014

Copies

c.4 BC Cancer Agency VAN Library On Loan, due Wednesday, June 5, 2024
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
c.3 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.2 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.2 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
c.2 BC Cancer Agency CN Library Available
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Art and science of mindfulness : integrating mindfulness into psychology and the helping professions

https://bccalibrary.andornot.com/en/permalink/catalog122170
Shapiro, Shauna L., Carlson, Linda E. Washington, DC: American Psychological Association , 2017. 2nd ed.
Audience
Professional
Call Number
WM425.5 C6 S529 2017
Availability
1 copy, 1 available
Contents:; What is mindfulness? -- The mindful therapist -- Mindfulness-informed therapy -- Mindfulness-based psychotherapy -- Mindfulness-based interventions in mental health populations -- Mindfulness-based interventions for medical populations -- How is mindfulness helpful? Mechanisms of mindful…
More Information
Author
Shapiro, Shauna L.
Carlson, Linda E.
Edition
2nd ed.
Place of Publication
Washington, DC
Publisher
American Psychological Association
Publication Date
2017
Physical Description
xiv, 212 p.: ill. ; 26 cm.
Subjects
Mindfulness
Awareness
Professional-Patient Relations
Abstract
Contents:
What is mindfulness? -- The mindful therapist -- Mindfulness-informed therapy -- Mindfulness-based psychotherapy -- Mindfulness-based interventions in mental health populations -- Mindfulness-based interventions for medical populations -- How is mindfulness helpful? Mechanisms of mindfulness -- Mindfulness and self-care for the clinician -- Exploring the farther reaches of human potential.
ISBN
9781433826986
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WM425.5 C6 S529 2017

Copies

c.1 BC Cancer Agency VIC Library Available
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Cancer survivorship : interprofessional, patient-centered approaches to the seasons of survival

https://bccalibrary.andornot.com/en/permalink/catalog122961
Philadelphia, PA: Oncology Nursing Society , 2019.
Audience
Professional
Call Number
QZ266 C215 2019
Availability
3 copies, 3 available
More Information
Editor
Haylock, Pamela J.
Curtiss, Carol P.
Place of Publication
Philadelphia, PA
Publisher
Oncology Nursing Society
Publication Date
2019
Physical Description
xxiii, 639 p. ; 26 cm
Subjects
Neoplasms - therapy
Survivorship
Interprofessional Relations
Patient-Centered Care
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9781635930306
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
CN Library
Call Number
QZ266 C215 2019

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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20 records – page 1 of 1.