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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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20 records – page 1 of 1.

Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient Care Design Team : final report May 13, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog14885
BC Cancer Agency. Patient Care Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional

Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Team leader's survival guide

https://bccalibrary.andornot.com/en/permalink/catalog7959
Wilson, Jeanne M, George, Jill A. Etobicoke, Ont.: Development Dimensions International, Inc. , 1994.
Audience
Professional
Call Number
WX159 W749 1994
Availability
1 copy, 1 available
Author
Wilson, Jeanne M
George, Jill A
Place of Publication
Etobicoke, Ont.
Publisher
Development Dimensions International, Inc.
Publication Date
1994
Subjects
Leadership
Organization and Administration
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 W749 1994

Copies

c.1 BC Cancer Agency VIC Library Available
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Honoring patient preferences : a guide to complying with multicultural patient requirements

https://bccalibrary.andornot.com/en/permalink/catalog8073
San Francisco, Ca.: Jossey-Bass Publishers , 1999.
Audience
Professional
Call Number
WM61 H774 1999
Availability
1 copy, 1 available
Editor
Rundle, Anne Knights
Carvalho, Mario
Place of Publication
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Publication Date
1999
Subjects
Cross-Cultural Comparison
Patient-Centered Care
ISBN
0787946508
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Call Number
WM61 H774 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15858
BC Cancer Agency. Change Management Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional

Handling problem volunteers

https://bccalibrary.andornot.com/en/permalink/catalog21240
Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998.
Audience
Professional
Call Number
HF5549.5 V783 1998
Availability
1 copy, 1 available
Author
Vineyard, Sue
McCurley, Steve
Place of Publication
Darien, IL
Publisher
Heritage Arts Publishing
Publication Date
1998
Physical Description
60 p. : ill. ; 28 cm.
Subjects
Voluntary Workers - organization & administration
Caregivers
Personnel Management
Attitude of Health Personnel
Behavior
Risk Management
Interpersonal Relations
Workplace
ISBN
0911029478
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HF5549.5 V783 1998

Copies

c.1 BC Cancer Agency KEL Library Available
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Beyond police checks : the definitive volunteer and employee screening guidebook

https://bccalibrary.andornot.com/en/permalink/catalog16281
Graff, Linda L. Dundas, ON: Linda Graff and Associates Inc. , 1999.
Audience
Professional
Call Number
HF5549.5 G736 1999
Availability
1 copy, 1 available
Author
Graff, Linda L
Place of Publication
Dundas, ON
Publisher
Linda Graff and Associates Inc.
Publication Date
1999
Physical Description
ix, 152 p. : ill., ; 23 cm.
Subjects
Voluntary Workers - organization & administration
Personnel Selection
ISBN
0968476015
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HF5549.5 G736 1999

Copies

c.1 BC Cancer Agency KEL Library Available
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Team memory jogger : a pocket guide for team members

https://bccalibrary.andornot.com/en/permalink/catalog6452
Methuen, Ma.: GOAL/QPC , 1995.
Audience
Professional
Call Number
WX153 T249 1995
Availability
2 copies, 2 available
Weeded Van copy Feb 16 2023 - AR
Editor
Brassard, Michael
Place of Publication
Methuen, Ma.
Publisher
GOAL/QPC
Publication Date
1995
Physical Description
164 p. : ill. ; 14 cm.
Subjects
Leadership
Education
Staff Development
Group Processes
Organization and Administration
Quality Assurance, Health Care
Abstract
Weeded Van copy Feb 16 2023 - AR
ISBN
1879364514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Surrey Library
Call Number
WX153 T249 1995

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15857
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Table 1: Administrative process team : executive summary; Table 2: Payroll / recruitment; Table 3: Materials management / accounts payable; Table 4: Performance management / leave management; Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation;…
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Quality Assurance, Health Care
Cancer Care Facilities - organization & administration
Abstract
Table 1: Administrative process team : executive summary
Table 2: Payroll / recruitment
Table 3: Materials management / accounts payable
Table 4: Performance management / leave management
Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation
Table 6: Budgeting, economic modelling, MIS / EIS, case cost costing
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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World class production system : lessons of 20 years in pursuit of world class

https://bccalibrary.andornot.com/en/permalink/catalog17628
Black, John R. Menlo Park, CA: Crisp Publications , 1998.
Audience
Professional
Call Number
HD56 B587 1998
Availability
1 copy, 1 available
Based on the lean principles of the Toyota Production System
Author
Black, John R
Place of Publication
Menlo Park, CA
Publisher
Crisp Publications
Publication Date
1998
Physical Description
xv, 100 p. : ill. ; 22 cm.
Series
Crisp management library 20
Best management practices
Subjects
Organizational Innovation
Organization and Administration
Efficiency, Organizational
Total Quality Management
Abstract
Based on the lean principles of the Toyota Production System
ISBN
1560524871
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD56 B587 1998

Copies

c.1 BC Cancer Agency VAN Library Available
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Renegotiating health care : resolving conflict to build collaboration

https://bccalibrary.andornot.com/en/permalink/catalog6314
Marcus, Leonard J. San Francisco, Ca.: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
WX159 M322 1995
Availability
1 copy, 1 available
Author
Marcus, Leonard J
Place of Publication
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Publication Date
1995
Subjects
Conflict (Psychology)
Negotiating
Decision Making, Organizational
Health Planning
ISBN
0787901512
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 M322 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Hospital based palliative care teams : the hospital-hospice interface

https://bccalibrary.andornot.com/en/permalink/catalog7413
New York, NY: Oxford University Press , 1998. 2nd ed.
Audience
Professional
Call Number
WB310 H828 1998
Availability
1 copy, 1 available
Editor
Dunlop, R. J
Hockley, J. M
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
1998
Subjects
Palliative Care
Hospital-Patient Relations
Patient Care Team
Hospice Care
ISBN
0192629808
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WB310 H828 1998

Copies

c.1 BC Cancer Agency VAN Library Available
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Caring for loved ones at home : an illustrated, easy to follow guide to short or long-term care

https://bccalibrary.andornot.com/en/permalink/catalog9856
Van Bommel, Harry. Scarborough, Ont.: Resources Supporting Family and Community Legacies Inc. , 1999.
Audience
Patient or Public
Call Number
QZ266 V217 1999
Availability
4 copies, 4 available
Author
Van Bommel, Harry
Place of Publication
Scarborough, Ont.
Publisher
Resources Supporting Family and Community Legacies Inc.
Publication Date
1999
Physical Description
120 p, : ill. ; 21 cm.
Subjects
Home Nursing
Family Relations
Caregivers
Self Care
Physician-Patient Relations
Communication
Popular Work
ISBN
1553070003
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ266 V217 1999

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
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Patient in the family : an ethics of medicine and families

https://bccalibrary.andornot.com/en/permalink/catalog4351
Nelson, Hilde Lindemann, Nelson, James Lindemann. New York, NY: Routledge , 1995.
Audience
Professional
Call Number
W 50 N419 1995
Availability
1 copy, 1 available
Author
Nelson, Hilde Lindemann
Nelson, James Lindemann
Place of Publication
New York, NY
Publisher
Routledge
Publication Date
1995
Subjects
Medical Ethics
Professional - Family Relations
ISBN
041591129X
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 50 N419 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Evaluative inquiry for learning in organizations

https://bccalibrary.andornot.com/en/permalink/catalog15995
Preskill, Hallie, Torres, Rosalie T. Thousand Oaks, Calif.: Sage Publications , 1999.
Audience
Professional
Call Number
HD58.82 P934 1999
Availability
1 copy, 1 available
Author
Preskill, Hallie
Torres, Rosalie T.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1999
Physical Description
xxv, 218 p. : ill. ; 23 cm.
Subjects
Learning
Organization and Administration
Personnel Management
Social Facilitation
Program Evaluation
Group Processes
Inservice Training
ISBN
0761904549
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD58.82 P934 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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Skills for communicating with patients

https://bccalibrary.andornot.com/en/permalink/catalog15997
Silverman, Jonathan, Kurtz, Suzanne, Draper, Juliet. Abingdon, Oxon: Radcliffe Medical Press , 1998.
Audience
Professional
Call Number
W62 S587 1998
Availability
1 copy, 1 available
Author
Silverman, Jonathan
Kurtz, Suzanne
Draper, Juliet
Place of Publication
Abingdon, Oxon
Publisher
Radcliffe Medical Press
Publication Date
1998
Physical Description
xxi, 173 p. ; 25 cm.
Subjects
Physician-Patient Relations
Communication
Teaching
ISBN
1857751892
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 S587 1998

Copies

c.1 BC Cancer Agency VAN Library Available
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Photo album of the BC Cancer Agency Vancouver Cancer Centre volunteers 1995 through 1999

https://bccalibrary.andornot.com/en/permalink/catalog20111
BC Cancer Agency. Vancouver Cancer Centre. [Vancouver, BC?]: BC Cancer Agency. Vancouver Cancer Centre , 1995-1999.
Audience
Professional
Alternate Title
Women's Auxiliary : BC Cancer Agency Vancouver Clinic
Corporate Author
BC Cancer Agency. Vancouver Cancer Centre
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Vancouver Cancer Centre
Publication Date
1995-1999
Subjects
Hospital Volunteers - organization & administration
Voluntary Workers
BCCA
BC Cancer Agency
BC Cancer Foundation
Canadian Cancer Society
Pictorial Works
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.