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79 records – page 1 of 4.

How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
More Information
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.
Audience
Professional
Call Number
WX150 H339c 2011
Availability
1 copy, 1 available
More Information
Alternate Title
Communicating effectively
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2011
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Leadership
Communication
Interprofessional Relations
ISBN
9781422162514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Communicating with your patients : skills for building rapport

https://bccalibrary.andornot.com/en/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000.
Audience
Professional
Call Number
W62 H666 2000
Availability
1 copy, 1 available
More Information
Author
Hinz, Christine A
Place of Publication
Chicago, Ill.
Publisher
American Medical Association
Publication Date
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 H666 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Health literacy from A to Z : practical ways to communicate your health message

https://bccalibrary.andornot.com/en/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013.
Audience
Professional
Call Number
WA590 O81 2011
Availability
2 copies, 2 available
More Information
Author
Osborne, Helen
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Medical interview : the three-function approach

https://bccalibrary.andornot.com/en/permalink/catalog21457
Cole, Steven A, Bird, Julian. [St. Louis, MO]: Mosby , 2000. 2nd ed.
Audience
Professional
Call Number
WB290 C689 2000
Availability
1 copy, 1 available
More Information
Author
Cole, Steven A
Bird, Julian
Edition
2nd ed.
Place of Publication
[St. Louis, MO]
Publisher
Mosby
Publication Date
2000
Physical Description
xxiv, 295 p. : ill. ; 23 cm.
Subjects
Medical History Taking
Physician-Patient Relations
Communication
ISBN
9780815119920
0815119925
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WB290 C689 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Communication skills that heal : a practical approach to a new professionalism in medicine

https://bccalibrary.andornot.com/en/permalink/catalog14442
Bub, Barry. Oxford: Radcliffe Publishing , 2006.
Audience
Professional
Call Number
W62 B917 2006
Availability
1 copy, 1 available
More Information
Author
Bub, Barry
Place of Publication
Oxford
Publisher
Radcliffe Publishing
Publication Date
2006
Physical Description
xxiv, 165 p.
Subjects
Communication
Physician-Patient Relations
Professional-Patient Relations
ISBN
9781857756647
1857756649
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 B917 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Finding the words : how to talk with children and teens about death, suicide, funerals, homicide, cremation and other end-of-life matters

https://bccalibrary.andornot.com/en/permalink/catalog121072
Wolfelt, Alan D. Fort Collins, CO: Companion Press , 2013.
Audience
Patient or Public
Call Number
BF575 G7 W855 2013
Availability
4 copies, 4 available
Contents:; Children's grief-why it's unique -- Companioning children through grief -- When a parent dies -- When a sibling dies -- When a grandparent dies -- When a pet dies -- When a friend or classmate dies -- When someone dies by suicide -- When someone dies by homicide or manslaughter -- When s…
More Information
Author
Wolfelt, Alan D.
Place of Publication
Fort Collins, CO
Publisher
Companion Press
Publication Date
2013
Physical Description
138 p. ; 22 cm.
Subjects
Grief
Child
Adolescent
Attitude to Death
Bereavement
Communication
Abstract
Contents:
Children's grief-why it's unique -- Companioning children through grief -- When a parent dies -- When a sibling dies -- When a grandparent dies -- When a pet dies -- When a friend or classmate dies -- When someone dies by suicide -- When someone dies by homicide or manslaughter -- When someone close has a terminal or life-threatening illness -- When the child is dying -- Attending a funeral or ceremony.
Notes
Surrey CIC keep 2022
ISBN
9781617221897
1617221899
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Surrey Cancer Info Ctr
Prince George Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF575 G7 W855 2013
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Field guide to the difficult patient interview

https://bccalibrary.andornot.com/en/permalink/catalog14662
Platt, Frederic W, Gordon, Geoffrey H. Philadelphia, PA: Lippincott Williams & Wilkins , 2004. 2nd ed.
Audience
Professional
Call Number
W62 P719 2004
Availability
1 copy, 1 available
More Information
Author
Platt, Frederic W
Gordon, Geoffrey H
Edition
2nd ed.
Place of Publication
Philadelphia, PA
Publisher
Lippincott Williams & Wilkins
Publication Date
2004
Subjects
Physician-Patient Relations
Communication
Medical History Taking - methods
ISBN
0781747740
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 P719 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Essential communication skills for nursing

https://bccalibrary.andornot.com/en/permalink/catalog14805
Sully, Philippa, Dallas, Joan. Edinburgh: Elsevier Mosby , 2005.
Audience
Professional
Call Number
WY87 S953e 2005
Availability
1 copy, 1 available
More Information
Author
Sully, Philippa
Dallas, Joan
Place of Publication
Edinburgh
Publisher
Elsevier Mosby
Publication Date
2005
Subjects
Nurse-Patient Relations
Communication - nurses' instruction
Education, Nursing
ISBN
0723433097
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY87 S953e 2005

Copies

c.1 BC Cancer Agency VAN Library Available
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There is no good card for this : what to say and do when life is scary, awful, and unfair to people you love

https://bccalibrary.andornot.com/en/permalink/catalog123379
Crowe, Kelsey, McDowell, Emily. New York, NY: HarperOne , 2017.
Audience
Patient or Public
Call Number
BF637 S4 C769 2017
Availability
3 copies, 3 available
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the n…
More Information
Author
Crowe, Kelsey
McDowell, Emily
Place of Publication
New York, NY
Publisher
HarperOne
Publication Date
2017
Physical Description
260 p. : ill. ; 22 cm
Subjects
Empathy
Compassion
Bereavement
Loss
Interpersonal Communication
Popular Work
Abstract
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the no-nonsense humor and the signature illustration style of McDowell's Empathy Cards, to help you feel confident in connecting with anyone experiencing grief, loss, illness, or any other difficult situation -- Provided by publisher.
Notes
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9780062469991
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF637 S4 C769 2017

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://bccalibrary.andornot.com/en/permalink/catalog120268
Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed.
Audience
Professional
Call Number
PN4121 A159 2016
Availability
1 copy, 1 available
More Information
Alternate Title
Speaking up without freaking out : fifty techniques for confident and compelling presenting
Author
Abrahams, Matt
Edition
3rd ed.
Place of Publication
Dubuque, IA
Publisher
Kendall Hunt Publishing Company
Publication Date
[2016]
Physical Description
xi, 164 p. : ill. ; 19 cm.
Subjects
Speech
Public Speaking
Anxiety - prevention & control
Communication
Professionalism
ISBN
9781465290472
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
PN4121 A159 2016

Copies

c.1 BC Cancer Agency VAN Library Available
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Communicating with cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog121141
Smyth, John F. Danvers, MA: ESMO Press , 2013.
Audience
Professional
Call Number
QZ200 S667 2013
Availability
1 copy, 1 available
Contents:; Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
More Information
Author
Smyth, John F
Corporate Author
European Society for Medical Oncology
Place of Publication
Danvers, MA
Publisher
ESMO Press
Publication Date
2013
Physical Description
xi, 91 p. ; 21 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Health Communication - methods
Abstract
Contents:
Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S667 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Making data talk : a workbook

https://bccalibrary.andornot.com/en/permalink/catalog20177
National Cancer Institute (U.S.). [Bethesda, MD]: National Cancer Institute , 2011.
Audience
Professional
Call Number
WA590 M235 2011
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
National Cancer Institute (U.S.)
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2011
Physical Description
44 p. : ill. ; 28 cm.
Subjects
Health Education - methods
Public Health
Information Dissemination - methods
Communication
Language
English
Material Type
Book
Handout
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WA590 M235 2011
Website Notes
Available at https://www.cancer.gov/resources-for/hp#education.
Read Online
http://www.cancer.gov/cancertopics/cancerlibrary/MDT-Workbook.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
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Beautiful evidence

https://bccalibrary.andornot.com/en/permalink/catalog124399
Tufte, Edward R. Chesire, CT: Graphics Press LLC , 2006.
Audience
Professional
Call Number
P93.5 T914b 2006
Availability
1 copy, 1 available
"Science and art have in common intense seeing, the wide-eyed observing that generates empirical information. Beautiful Evidence is about how seeing turns into showing, how empirical observation turns into explanations and evidence. This book identifies excellent and effective methods of showing e…
More Information
Author
Tufte, Edward R.
Place of Publication
Chesire, CT
Publisher
Graphics Press LLC
Publication Date
2006
Physical Description
213 p. : ill. (chiefly col.) ; 27 cm.
Subjects
Data Visualization
Visual Reasoning
Visual Perception
Nonverbal Communication
Statistics
Abstract
"Science and art have in common intense seeing, the wide-eyed observing that generates empirical information. Beautiful Evidence is about how seeing turns into showing, how empirical observation turns into explanations and evidence. This book identifies excellent and effective methods of showing evidence, suggests new designs and provides analytical tools for assessing the credibility of evidence presentations" -- Introduction p. 9
ISBN
9781930824164
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
P93.5 T914b 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 4 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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79 records – page 1 of 4.