topic:"Quality Assurance, Health Care" found 2 records

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Leading your healthcare organization to excellence : a guide to using the Baldrige criteria

https://bccalibrary.andornot.com/en/permalink/catalog21750

Spath, Patrice L. Chicago, IL: Health Administration Press , 2005.

Audience: Professional

Call Number: W 84 AA1 S738 2005

Availability: 1 copy, 1 available

Author: Spath, Patrice L

Place of Publication: Chicago, IL

Publisher: Health Administration Press

Publication Date: 2005

Physical Description: xx, 244 p. : ill. ; 26 cm.

Series: ACHE management series

Subjects: Health Services Administration - standards; Quality Assurance, Health Care - standards; Total Quality Management; Organizational Innovation; Health Facility Administrators; Benchmarking; United States

ISBN: 9781567932331; 1567932339

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: W 84 AA1 S738 2005

Copies

c.1 BC Cancer Agency VIC Library

Available

Disclosing unanticipated medical outcomes (DUMO) : disclosing and resolving adverse outcomes with patients and families : workshop syllabus

https://bccalibrary.andornot.com/en/permalink/catalog21241

Institute for Healthcare Communication. Mississauga, ON: Institute for Healthcare Communication-Canada , 2011. rev. ed.

Audience: Professional

Call Number: W62 D611 2011

Availability: 2 copies, 2 available

Corporate Author: Institute for Healthcare Communication

Edition: rev. ed.

Place of Publication: Mississauga, ON

Publisher: Institute for Healthcare Communication-Canada

Publication Date: 2011

Physical Description: 1 v. (various pagings) : ill. ; 28 cm.

Subjects: Professional-Patient Relations; Disclosure; Medical Errors; Patient Care - standards; Treatment Outcome; Treatment Failure; Risk Management; Quality Assurance, Health Care; Patient Acceptance of Health Care

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library; Victoria Library

Call Number: W62 D611 2011

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VIC Library			Available