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43 records – page 1 of 3.

Communication and care coordination for the palliative care team : a handbook for building and maintaining optimal teams

https://bccalibrary.andornot.com/en/permalink/catalog122443
Imes, Rebecca S., Omilion-Hodges, Leah M., Hester, Jennifer D. B. New York, NY: Springer Publishing Company, LLC , [2021].
Audience
Professional
Contents:; Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team M…
More Information
  1 read online  
Author
Imes, Rebecca S.
Omilion-Hodges, Leah M.
Hester, Jennifer D. B.
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
[2021]
Series
R2 Library
Subjects
Palliative Care
Patient Care Team
Communication
Interprofessional Relations
Patient-Centered Care
Abstract
Contents:
Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team Meetings -- Occupational Culture : Understanding the Role and Stigma of Palliative Care -- Self-care and Team-care in Emotional Labor-Intensive Positions.
ISBN
0826158056
9780826158055
9780826158062
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/0826158056
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Knowledge translation : introduction to models, strategies, and measures

https://bccalibrary.andornot.com/en/permalink/catalog21407
Sudsawad, Pimjai. Austin, TX: Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research , 2007.
Audience
Professional
More Information
  2 read online  
Author
Sudsawad, Pimjai
Place of Publication
Austin, TX
Publisher
Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research
Publication Date
2007
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.ncddr.org/kt/products/ktintro/
http://www.ktdrr.org/ktlibrary/articles_pubs/ktmodels/ktintro.pdf
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
More Information
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Communicating with your patients : skills for building rapport

https://bccalibrary.andornot.com/en/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000.
Audience
Professional
Call Number
W62 H666 2000
Availability
1 copy, 1 available
More Information
Author
Hinz, Christine A
Place of Publication
Chicago, Ill.
Publisher
American Medical Association
Publication Date
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 H666 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Learning essential approaches to palliative and end of life care : faciltator's kit

https://bccalibrary.andornot.com/en/permalink/catalog15797
Gallagher, Romayne, Pereira, Jose. Edmonton, AB: Pallium Project , 2006.
Audience
Professional
Call Number
WB310 L438 2006
Availability
1 copy, 1 available
Title on DVD's: v.1: Clinical communication in hospice palliative care (courseware / multiple segment use edition); v.2: CD-Rom titled: Learning essential approachres to palliative and end-of-life care (LEAP) version 1.1 facilitator kit; v.3: Dying for care - towards quality end-of-life care (Engli…
More Information
Alternate Title
LEAP
Author
Gallagher, Romayne
Pereira, Jose
Corporate Author
Pallium Project
Place of Publication
Edmonton, AB
Publisher
Pallium Project
Publication Date
2006
Physical Description
3 DVD's : 1 CD-ROM ; 1 binder
Subjects
Palliative Care
Terminal Care
Hospice Care
Education, Continuing
Pain
Communication
Professional-Patient Relations
Curriculum
Teaching Materials
Abstract
Title on DVD's: v.1: Clinical communication in hospice palliative care (courseware / multiple segment use edition)
v.2: CD-Rom titled: Learning essential approachres to palliative and end-of-life care (LEAP) version 1.1 facilitator kit
v.3: Dying for care - towards quality end-of-life care (English Language version - English/French open caption. (16:50 minutes)
v.4: The pursuit of possibility : a report back to stakeholders phase II (2004-2006)
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Kelowna Library
Call Number
WB310 L438 2006

Copies

c.1 BC Cancer Agency KEL Library Available
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Looking forward...the speech and swallowing guidebook for people with cancer of the larynx or tongue

https://bccalibrary.andornot.com/en/permalink/catalog15832
Thomas, Jack E, Keith, Robert L. New York, NY: Thieme Medical Publishers , 2005. 4th ed.
Audience
Patient or Public
Call Number
WV500 T458 2005
Availability
4 copies, 4 available
More Information
Author
Thomas, Jack E
Keith, Robert L
Edition
4th ed.
Place of Publication
New York, NY
Publisher
Thieme Medical Publishers
Publication Date
2005
Physical Description
x, 127 p. : ill. ; 25 cm.
Subjects
Laryngectomy - rehabilitation
Adaptation, Psychological
Laryngeal Neoplasms
Tracheostomy - rehabilitation
Tongue Neoplasms
Speech Therapy
Communication
Popular Work
ISBN
9781588902948
1588902943
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
WV500 T458 2005

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog15889
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2007.
Audience
Professional
Call Number
QZ200 K19b 2007
Availability
5 copies, 5 available
More Information
Author
Katz, Anne
Place of Publication
Pittsburgh, PA
Publisher
Oncology Nursing Society
Publication Date
2007
Physical Description
xi, 280 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
9781890504670
189050467X
Language
English
Material Type
Book
Audience
Professional
Location
Surrey Library
Victoria Library
Kelowna Library
Abbotsford Library
Call Number
QZ200 K19b 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Living a healthy life with chronic conditions : self-management of heart disease, arthritis, diabetes, asthma, bronchitis, emphysema and others

https://bccalibrary.andornot.com/en/permalink/catalog15950
Boulder, CO: Bull Publishing Company , 2006. 3rd ed.
Audience
Patient or Public
Call Number
WT500 L785 2006
Availability
3 copies, 3 available
More Information
Editor
Lorig, Kate
Edition
3rd ed.
Place of Publication
Boulder, CO
Publisher
Bull Publishing Company
Publication Date
2006
Physical Description
vii, 382 p. : ill. ; 28 cm.
Subjects
Chronic Disease
Medicine
Heart Diseases
Self Care
Exercise
Communication
Problem Solving
Mind-Body and Relaxation Techniques
Popular Work
ISBN
9781933503011
1933503017
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
WT500 L785 2006

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
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Ethical issues in cancer patient care

https://bccalibrary.andornot.com/en/permalink/catalog16077
New York, NY: Springer , 2008. 2nd ed.
Audience
Professional
Call Number
QZ266 E84 2008
Availability
5 copies, 5 available
More Information
Editor
Angelos, Peter
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Springer
Publication Date
2008
Physical Description
xii, 258 p. ; 25 cm.
Series
Cancer treatment and research 140
Subjects
Ethics, Medical
Neoplasms - therapy
Physician-Patient Relations
Communication
Truth Disclosure
Palliative Care
ISBN
9780387736389
0387736387
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
QZ266 E84 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Caregiver's guide to communication problems from brain injury or disease

https://bccalibrary.andornot.com/en/permalink/catalog124323
Baltimore, MD: Johns Hopkins University Press , 2022.
Audience
Patient or Public
Call Number
WL340 C271 2022
Availability
4 copies, 4 available
"An all-in-one guide for helping the caregivers of individuals with brain injury or degenerative disease understand speech, language, voice, memory, and swallowing impairment and distinguish these problem areas from healthy aging" -- Provided by publisher
More Information
Editor
O'Connor Wells, Barbara
Porcaro, Connie K.
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2022
Physical Description
xiii, 236 pages : illustrations ; 23 cm
Series
Johns Hopkins Press health book
Subjects
Speech Disorders
Aphasia
Communication
Caregivers
Brain Injuries - rehabilitation
Brain Diseases - rehabilitation
Brain injuries - complications
Brain Diseases - complications
Popular Work
Handbook
Abstract
"An all-in-one guide for helping the caregivers of individuals with brain injury or degenerative disease understand speech, language, voice, memory, and swallowing impairment and distinguish these problem areas from healthy aging" -- Provided by publisher
ISBN
9781421442556
1421442558
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
WL340 C271 2022

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
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Living a healthy life with chronic conditions : self-management of heart disease, arthritis, diabetes, depression, asthma, bronchitis, emphysema and other physical and mental conditions

https://bccalibrary.andornot.com/en/permalink/catalog124832
Lorig, Kate, Laurent, Diana, Gonzalez, Virginia, Sobel, David, Minor, Marian, Gecht-Silver, Maureen. Boulder, CO: Bull Publishing Company , 2020. 5th ed.
Audience
Patient or Public
Call Number
WT500 C215L 2020
Availability
5 copies, 5 available
"The Tool Kit includes:; 1) A booklet, which begins with a Self-Test that will help you decide where you want to focus. You might start by taking the Self-Test and then scoring it. Your scores will suggest places to start. It also contains Tip Sheets about specific topics that others have found key…
More Information
Author
Lorig, Kate
Laurent, Diana
Gonzalez, Virginia
Sobel, David
Minor, Marian
Gecht-Silver, Maureen
Edition
5th ed.
Place of Publication
Boulder, CO
Publisher
Bull Publishing Company
Publication Date
2020
Physical Description
xi, 418 p. : ill. ; 28 cm.
Series
Cancer thriving & surviving tool kit for active living
Subjects
Chronic Disease
Heart Diseases
Lung Diseases
Diabetes Mellitus
Arthritis
Self Care
Self-Management
Exercise
Decision Making
Communication
Problem Solving
Healthy Lifestyle
Popular Work
Abstract
"The Tool Kit includes:
1) A booklet, which begins with a Self-Test that will help you decide where you want to focus. You might start by taking the Self-Test and then scoring it. Your scores will suggest places to start. It also contains Tip Sheets about specific topics that others have found key in managing their conditions, and illustrations to accompany the exercise audio program.
2) The latest edition of Living a Healthy Life with Chronic Conditions written by experts in the field. Even more important?all the authors have chronic conditions.
3) A relaxation audio program with four different relaxation exercises. The first is only five minutes, for a quick start, and the others are about 15 minutes each.
4) An exercise audio program with three different levels of exercises, all of which can be done at home. If you have not exercised much lately you might want to start with the first level and work your way up. Of course, some of you will want to start at the third level.
We suggest that you spend a couple of hours a week learning and practicing the new skills. There is no right or wrong, so explore to find what works for you to manage better." --publisher
Notes
Book to accompany the booklet "Your tool kit for thriving and surviving with cancer"
ISBN
9781945188312
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Vancouver Library
Call Number
WT500 C215L 2020

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.3 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Communication in cancer care

https://bccalibrary.andornot.com/en/permalink/catalog15300
New York, NY: Springer , 2006.
Audience
Professional
Call Number
QZ206 RE34 2006 v.168
Availability
1 copy, 1 available
More Information
Editor
Stiefel, F
Place of Publication
New York, NY
Publisher
Springer
Publication Date
2006
Series
Recent results in cancer research 168
Subjects
Neoplasms - therapy
Communication
Neoplasms - psychology
Counseling - methods
Professional-Patient Relations
Education, Medical - methods
Medical Oncology - education
Physician-Patient Relations
Teaching - methods
ISBN
9783540307570
3540307575
ISSN
0080-0015
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ206 RE34 2006 v.168

Copies

c.1 BC Cancer Agency VAN Library Available
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Palliative care and communication : experiences in the clinic

https://bccalibrary.andornot.com/en/permalink/catalog15346
The, Anne-Mei. Philadelphia, PA: Open University Press , 2002.
Audience
Professional
Call Number
WF658 T374 2002
Availability
3 copies, 3 available
More Information
Author
The, Anne-Mei
Place of Publication
Philadelphia, PA
Publisher
Open University Press
Publication Date
2002
Series
Facing death
Subjects
Lung Neoplasms - psychology
Carcinoma, Bronchogenic - psychology
Terminally Ill - psychology
Carcinoma, Small Cell - psychology
Physician-Patient Relations
Terminal Care - Netherlands
Truth Disclosure
Communication
Patient Care
Personal Narratives
ISBN
0335212050
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WF658 T374 2002

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient-centered communication in cancer care : promoting healing and reducing suffering

https://bccalibrary.andornot.com/en/permalink/catalog16503
Epstein, Ronald M, Street, Richard L. [Bethesda, MD]: National Cancer Institute , 2007.
Audience
Professional
Call Number
QZ266 E64 2007
Availability
1 copy, 1 available
More Information
  2 read online  
Author
Epstein, Ronald M
Street, Richard L
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2007
Physical Description
xiii, 203 p. : ill. ; 28 cm.
Series
NIH publication # 07-6225
Subjects
Neoplasms - psychology
Medical Oncology
Patient-Centered Care
Oncology Nursing
Neoplasms - therapy
Counseling - methods
Professional-Patient Relations
Communication
Patient Education as Topic
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
QZ266 E64 2007
Read Online
http://outcomes.cancer.gov/areas/pcc/communication/monograph.html
http://outcomes.cancer.gov/areas/pcc/communication/pcc_monograph.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Promoting seniors mental health in cancer care : a guide for front-line care providers

https://bccalibrary.andornot.com/en/permalink/catalog16543
[Vancouver, BC?]: British Columbia Psychogeriatric Association , 2008.
Audience
Professional
Call Number
QZ200 P95m 2008
Availability
4 copies, 4 available
More Information
  1 read online  
Editor
MacCourt, Penny
Place of Publication
[Vancouver, BC?]
Publisher
British Columbia Psychogeriatric Association
Publication Date
2008
Physical Description
125 p. : ill. ; 28 cm.
Subjects
Mental Health
Neoplasms - psychology
Caregivers
Mental Disorders
Oncology Nursing
Social Support
Behavioral Symptoms
Communication
Geriatrics
Emotions
Aged
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Surrey Library
Victoria Library
Internet
Call Number
QZ200 P95m 2008
Read Online
http://ccsmh.ca/wp-content/uploads/2016/03/CancerManual.pdf

Copies

c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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43 records – page 1 of 3.