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20 records – page 1 of 1.

Developing change management skills : a resource for health care professionals and managers

https://bccalibrary.andornot.com/en/permalink/catalog15509
Iles, Valerie, Cranfield, Steve. London, UK: NHS Service Delivery and Organization (SDO) R & D Programme , 2004.
Audience
Professional
More Information
  1 read online  
Alternate Title
Managing change in the NHS
Author
Iles, Valerie
Cranfield, Steve
Place of Publication
London, UK
Publisher
NHS Service Delivery and Organization (SDO) R & D Programme
Publication Date
2004
Subjects
Personnel Management
Leadership
Management Quality Circles
Health Services Administration
Organizational Innovation
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
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222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://bccalibrary.andornot.com/en/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007.
Audience
Professional
Call Number
W76 L619 2007
Availability
4 copies, 4 available
More Information
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Leading your healthcare organization to excellence : a guide to using the Baldrige criteria

https://bccalibrary.andornot.com/en/permalink/catalog21750
Spath, Patrice L. Chicago, IL: Health Administration Press , 2005.
Audience
Professional
Call Number
W 84 AA1 S738 2005
Availability
1 copy, 1 available
More Information
Author
Spath, Patrice L
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2005
Physical Description
xx, 244 p. : ill. ; 26 cm.
Series
ACHE management series
Subjects
Health Services Administration - standards
Quality Assurance, Health Care - standards
Total Quality Management
Organizational Innovation
Health Facility Administrators
Benchmarking
United States
ISBN
9781567932331
1567932339
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 84 AA1 S738 2005

Copies

c.1 BC Cancer Agency VIC Library Available
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20 tips to help you be part of the healthcare team : patient safety is #1

https://bccalibrary.andornot.com/en/permalink/catalog18078
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Patient or Public
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
9 p. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Patients
Risk Management
Professional-Patient Relations
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library Pamphlet File

Copies

VC BC Cancer Agency VC Library Pamphlet File Available
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Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors

https://bccalibrary.andornot.com/en/permalink/catalog9630
[Toronto, ON]: Gencor Group Inc. , 2001.
Audience
Professional
Call Number
WX159 C652 2001
Availability
2 copies, 2 available
More Information
Editor
Carman, G. A
Place of Publication
[Toronto, ON]
Publisher
Gencor Group Inc.
Publication Date
2001
Subjects
Leadership
Personnel Management
Management Quality Circles
ISBN
1896823319
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX159 C652 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Best practice : how the new quality movement is transforming medicine

https://bccalibrary.andornot.com/en/permalink/catalog16489
Kenney, Charles. New York, NY: PublicAffairs , 2008.
Audience
Professional
Call Number
W 84 AA1 K36 2008
Availability
1 copy, 1 available
More Information
Author
Kenney, Charles
Place of Publication
New York, NY
Publisher
PublicAffairs
Publication Date
2008
Physical Description
xii, 315 p. ; 24 cm.
Subjects
Total Quality Management
Quality of Health Care
Health Care Reform
Organizational Case Studies
Quality Assurance, Health Care
ISBN
9781586486198
1586486195
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 AA1 K36 2008

Copies

c.1 BC Cancer Agency VAN Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Guide to good governance : not-for-profit and charitable organizations

https://bccalibrary.andornot.com/en/permalink/catalog21701
Governance Centre of Excellence, Ontario Hosptial Association. [Ottawa, ON]: Ontario Hospital Association , 2009.
Audience
Professional
Call Number
WX150 G946 2009
Availability
1 copy, 1 available
More Information
Corporate Author
Governance Centre of Excellence
Ontario Hosptial Association
Place of Publication
[Ottawa, ON]
Publisher
Ontario Hospital Association
Publication Date
2009
Physical Description
ix, 197 p. : ill. ; 28 cm.
Subjects
Governing Board
Organizations, Nonprofit
Quality Assurance, Health Care
Leadership
ISBN
9780886213275
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 G946 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog18075
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Professional
Call Number
WX185 B862p 2009
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
18 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patients
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Kelowna Library
Call Number
WX185 B862p 2009

Copies

c.1 BC Cancer Agency KEL Library Available
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Common sense guide to improving palliative care

https://bccalibrary.andornot.com/en/permalink/catalog16628
Lynn, Joanne. New York, NY: Oxford University Press , 2007.
Audience
Professional
An orientation; Basics of quality improvement; Advance care planning; Preventing, assessing, and treating pain; Assuring comfort; Caring for caregivers; Continuity and transfers; Chronic care: heart and lung failure; Nursing home quality: pressure ulcers; Improving care for people with advanced dem…
More Information
  1 read online  
Author
Lynn, Joanne
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2007
Series
R2 Library
Subjects
Palliative Care - organization & administration
Terminal Care - organization & administration
Quality Assurance, Health Care - methods
United States
Abstract
An orientation
Basics of quality improvement
Advance care planning
Preventing, assessing, and treating pain
Assuring comfort
Caring for caregivers
Continuity and transfers
Chronic care: heart and lung failure
Nursing home quality: pressure ulcers
Improving care for people with advanced dementia and their families
Improving intensive care units
Building a palliative care program
Hospice program quality
End-of-life care, spiritual support, and bereavement
Beyond quality improvement: policy improvement
ISBN
9780195310412
0195310411
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.R2Library.com/marc_frame.aspx?ResourceID=719
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Cost of hospital stays : why costs vary

https://bccalibrary.andornot.com/en/permalink/catalog16388
Canadian Institute for Health Information. [Ottawa, ON]: Canadian Institute for Health Information , 2008.
Audience
Patient or Public
Call Number
W74 DC2 C212c 2008
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canadian Institute for Health Information
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institute for Health Information
Publication Date
2008
Physical Description
vii, 62 p. : ill. ; 28 cm.
Subjects
Health Care Costs
Economics, Medical
Health Expenditures
Health Services Administration
Hospital Administration
Hospitalization
Statistics
Canada
ISBN
9781554652129
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
W74 DC2 C212c 2008
Website Notes
The pdf must be downloaded from this page
Read Online
https://secure.cihi.ca/estore/productFamily.htm?pf=PFC1000&lang=en&media=0

Copies

c.1 BC Cancer Agency VAN Library Available
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Skills for success : the essential resource for supervisors and managers

https://bccalibrary.andornot.com/en/permalink/catalog10671
[Toronto, ON]: Norco Associates, Inc. , 2003.
Audience
Professional
Call Number
WX150 S628 2003
Availability
3 copies, 3 available
More Information
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Associates, Inc.
Publication Date
2003
Subjects
Personnel Management
Leadership
Organizational Innovation
ISBN
1896823106
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S628 2003

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog19691
Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed.
Audience
Professional
Call Number
HD30.23 K275 2007
Availability
2 copies, 2 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
John Wiley & Sons, Inc.
Jossey Bass
Publication Date
2007
Physical Description
xx, 341 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9780787982669
0787982660
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
HD30.23 K275 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VAN Library Available
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Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
More Information
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Back to work after breast cancer

https://bccalibrary.andornot.com/en/permalink/catalog16475
Nessim, Susan. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006.
Audience
Patient or Public
Call Number
WP870 B126 2006
Availability
4 copies, 4 available
This DVD tells the story of six vibrant women, each intent on making a contribution through their careers. The women work at different jobs, but are alike in one important way: they are balancing the demands of a breast cancer illness and work. It explores the challenges women face in the workplac…
More Information
Author
Nessim, Susan
Corporate Author
Cancervive
Living With It
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim-Keeney/Cancervive
Publication Date
2006
Physical Description
27 minutes
Subjects
Occupational Health Services
Breast Neoplasms - psychology
Breast Neoplasms - rehabilitation
Social Support
Employment
Workplace
Personnel Management
Life Change Events
Survivors
Popular Work
Abstract
This DVD tells the story of six vibrant women, each intent on making a contribution through their careers. The women work at different jobs, but are alike in one important way: they are balancing the demands of a breast cancer illness and work. It explores the challenges women face in the workplace as they journey through treatment to recovery.
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
WP870 B126 2006

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Ergonomics guide for hospital pharmacies

https://bccalibrary.andornot.com/en/permalink/catalog19736
Occupational Health and Safety Agency for Healthcare in British Columbia, OHSAH. [Vancouver, BC?]: Occupational Health and Safety Agency for Healthcare in BC , 2004.
Audience
Professional
Call Number
WA487.5 H4 E67 2004
Availability
1 copy, 1 available
More Information
Corporate Author
Occupational Health and Safety Agency for Healthcare in British Columbia
OHSAH
Place of Publication
[Vancouver, BC?]
Publisher
Occupational Health and Safety Agency for Healthcare in BC
Publication Date
2004
Physical Description
x, 86 p. : ill. ; 23 cm.
Subjects
Pharmacy Service, Hospital
Safety
Health Personnel
Musculoskeletal System - injuries
Occupational Health
Human Engineering
Risk Management
Cumulative Trauma Disorders
British Columbia
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WA487.5 H4 E67 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Role of healthcare work environments in shaping safety culture

https://bccalibrary.andornot.com/en/permalink/catalog18478
Lowe, Graham S. [Toronto, ON]: Longwoods Pub. , 2008.
Audience
Professional
More Information
  1 read online  
Alternate Title
Safety culture
Author
Lowe, Graham S
Place of Publication
[Toronto, ON]
Publisher
Longwoods Pub.
Publication Date
2008
Subjects
Medical Errors - prevention & control
Workplace
Health Personnel
Safety Management
Liability, Legal
Patient Care - standards
Canada
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://cprn.org/documents/49889_EN.pdf
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Volunteering in health care

https://bccalibrary.andornot.com/en/permalink/catalog15899
Vancouver Island Health Authority, Victoria Foundation, Greater Victoria Eldercare Foundation. [Victoria, BC?]: Vancouver Island Health Authority (B.C.) , 2004.
Audience
Professional
Call Number
WX159.5 V944 2004
Availability
1 copy, 1 available
Includes CD-ROM titled "Volunteering in health care : supporting materials"; This video highlights the value of volunteers and the mutual benefits gained. Give your volunteers a sense of confidence and pride by ensuring they have the necessary information for a successful placement.; Topics include…
More Information
Corporate Author
Vancouver Island Health Authority
Victoria Foundation
Greater Victoria Eldercare Foundation
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority (B.C.)
Publication Date
2004
Physical Description
14 minutes : 1 CD-ROM ; 1 DVD
Subjects
Hospital Volunteers - education
Voluntary Workers
Inservice Training
Staff Development
Abstract
Includes CD-ROM titled "Volunteering in health care : supporting materials"
This video highlights the value of volunteers and the mutual benefits gained. Give your volunteers a sense of confidence and pride by ensuring they have the necessary information for a successful placement.
Topics include: Expectation; Direction from staff; medications; Lifts and transfers; Personal beliefs; fire and safety; Infection control.
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WX159.5 V944 2004

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Spiritual needs and chaplaincy services : a national empirical study on chaplaincy encounters in health care settings

https://bccalibrary.andornot.com/en/permalink/catalog221
Rodrigues, Bartholomew, Rodrigues, Deanna, Casey, D. Lynn. Rockville, Md.: National Institute for Healthcare Research , 2000.
Audience
Professional
Call Number
WM61 S759r 2000
Availability
1 copy, 1 available
More Information
Author
Rodrigues, Bartholomew
Rodrigues, Deanna
Casey, D. Lynn
Place of Publication
Rockville, Md.
Publisher
National Institute for Healthcare Research
Publication Date
2000
Subjects
Chaplaincy Service, Hospital
Spirituality
ISBN
0615111106
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WM61 S759r 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.