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2 records – page 1 of 1.

Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://bccalibrary.andornot.com/en/permalink/catalog18373
Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009.
Audience
Professional
Call Number
W62 M423b 2009
Availability
5 copies, 4 available
Taking your skills to the next level; Getting a good start; Talking about serious news; Discussing evidence for making treatment decisions; Discussing prognosis; Between the big events; Conducting a family conference; Dealing with conflicts; Transitions to end-of-life care; Talking about dying; Cul…
More Information
  1 read online  
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place of Publication
New York, NY
Publisher
Cambridge University Press
Publication Date
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.R2Library.com/marc_frame.aspx?ResourceID=1616

Copies

c.1 BC Cancer Agency ARHCC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Toyota way to healthcare excellence : increase efficiency and improve quality with Lean

https://bccalibrary.andornot.com/en/permalink/catalog18354
Black, John R, Miller, David. Chicago, IL: Health Administration Press , 2008.
Audience
Professional
Call Number
WX150 B627t 2008
Availability
2 copies, 1 available
An open letter to healthcare leaders (CEOs); Eliminating waste will transform American health care; A brief history of Lean; The "Lean House" and model lines; Your Lean action plan; Building kaizen leaders; Flow in a healthcare environment; Kanban and the supply chain; Lean comes to Virginia Mason …
More Information
Author
Black, John R
Miller, David
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2008
Physical Description
xiii, 255 p. : ill. ; 23 cm.
Series
ACHE management series
Subjects
Health Facilities - organization & administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care - methods
United States
Abstract
An open letter to healthcare leaders (CEOs)
Eliminating waste will transform American health care
A brief history of Lean
The "Lean House" and model lines
Your Lean action plan
Building kaizen leaders
Flow in a healthcare environment
Kanban and the supply chain
Lean comes to Virginia Mason Medical Center
Virginia Mason Medical Center case studies
Lean comes to Park Nicollet Health Services
Park Nicollet Health Services case studies
ISBN
9781567932935
1567932932
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
WX150 B627t 2008

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Tuesday, October 24, 2023
c.1 BC Cancer Agency ARHCC Library Available
Show Less