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20 records – page 1 of 1.

Communicating with cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog121141
Smyth, John F. Danvers, MA: ESMO Press , 2013.
Audience
Professional
Call Number
QZ200 S667 2013
Availability
1 copy, 1 available
Contents:; Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
More Information
Author
Smyth, John F
Corporate Author
European Society for Medical Oncology
Place of Publication
Danvers, MA
Publisher
ESMO Press
Publication Date
2013
Physical Description
xi, 91 p. ; 21 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Health Communication - methods
Abstract
Contents:
Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S667 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Interprofessional health care team : leadership and development

https://bccalibrary.andornot.com/en/permalink/catalog119992
Weiss, Donna, Tilin, Felice J., Morgan, Marlene J. Burlington, MA: Jones and Bartlett Learning , [2017]. 2nd ed.
Audience
Professional
Table of Contents; PART I TEAM AND GROUP DEVELOPMENT; CHAPTER 1: GROUPS-TEAMS-SYSTEMS; CHAPTER 2: GROUP DEVELOPMENT; CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS; PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES; PART II RELATIONSHIP-CENTERED LEADERSHIP; CH…
More Information
  1 read online  
Author
Weiss, Donna
Tilin, Felice J.
Morgan, Marlene J.
Edition
2nd ed.
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
[2017]
Series
R2 Library
Subjects
Patient Care Team - organization & administration
Leadership
Interprofessional Relations
Group Processes
Abstract
Table of Contents
PART I TEAM AND GROUP DEVELOPMENT
CHAPTER 1: GROUPS-TEAMS-SYSTEMS
CHAPTER 2: GROUP DEVELOPMENT
CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS
PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES
PART II RELATIONSHIP-CENTERED LEADERSHIP
CHAPTER 4: PERSPECTIVES ON LEADERSHIP
CHAPTER 5: LEADERSHIP BUILDING BLOCKS
CHAPTER 6: RELATIONAL LEADERSHIP
PART II: RELATIONSHIP-CENTERED LEADERSHIP ACTIVITIES
PART III BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS
CHAPTER 7: LEVERAGING DIVERSITY
CHAPTER 8: FACILITATING A COLLABORATIVE CULTURE
CHAPTER 9: GENERATIVE PRACTICES
PART III: BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS ACTIVITIES
ISBN
1284112004
9781284112009
9781284129878
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1284112004
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Team leadership and partnering in nursing and health care

https://bccalibrary.andornot.com/en/permalink/catalog122421
Persily, Cynthia Armstrong. New York, NY: Springer Pub. , 2013.
Audience
Professional
Contents:; The intersection of teams, partnerships, and leadership in nursing and health care -- Elements of effective nursing and health care teams and partnerships -- Getting started : building a strong team -- Team strategies for success in nursing and health care environments -- Working as a te…
More Information
  1 read online  
Author
Persily, Cynthia Armstrong
Place of Publication
New York, NY
Publisher
Springer Pub.
Publication Date
2013
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing - organization & administration
Leadership
Delivery of Health Care - organization & administration
Interprofessional Relations
Abstract
Contents:
The intersection of teams, partnerships, and leadership in nursing and health care -- Elements of effective nursing and health care teams and partnerships -- Getting started : building a strong team -- Team strategies for success in nursing and health care environments -- Working as a team within the nursing and health care organization -- Planning for nursing and health care team and partnership success -- Measuring team and partnership success in nursing and health care environments -- Periodic maintenance for thriving nursing and health care teams and partnerships -- Team leadership training and development program exemplars -- Leveraging productive nursing and health care teams inside and outside of the organization -- Nursing and health care partnership building for sustained team results.
ISBN
9780826199881
9780826199898
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=591397
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Team leadership and partnering in nursing and health care

https://bccalibrary.andornot.com/en/permalink/catalog121363
Persily, Cynthia Armstrong. New York, NY: Springer Publishing Company, LLC , 2013.
Audience
Professional
More Information
  1 read online  
Author
Persily, Cynthia Armstrong
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2013
Series
EBSCOhost eBook Nursing Collection
Subjects
Leadership
Nursing - organization & administration
Delivery of Health Care - organization & administration
Interprofessional Relations
ISBN
9780826199881
9780826199898
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=591397&site=ehost-live
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Cancer survivorship : interprofessional, patient-centered approaches to the seasons of survival

https://bccalibrary.andornot.com/en/permalink/catalog122961
Philadelphia, PA: Oncology Nursing Society , 2019.
Audience
Professional
Call Number
QZ266 C215 2019
Availability
3 copies, 3 available
More Information
Editor
Haylock, Pamela J.
Curtiss, Carol P.
Place of Publication
Philadelphia, PA
Publisher
Oncology Nursing Society
Publication Date
2019
Physical Description
xxiii, 639 p. ; 26 cm
Subjects
Neoplasms - therapy
Survivorship
Interprofessional Relations
Patient-Centered Care
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9781635930306
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
CN Library
Call Number
QZ266 C215 2019

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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What to do when nurses hurt nurses : understanding and resolving relational aggression and bullying in nursing

https://bccalibrary.andornot.com/en/permalink/catalog20700
Dellasega, Cheryl. Indianapolis, IN: Sigma Theta Tau International , 2019. 2nd ed.
Audience
Professional
More Information
  1 read online  
Alternate Title
When nurses hurt nurses
Author
Dellasega, Cheryl
Edition
2nd ed.
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International
Publication Date
2019
Series
EBSCOhost eBook Nursing Collection
Subjects
Nurses - psychology
Bullying
Interprofessional Relations
Workplace - psychology
Nurses-Mental health.
ISBN
9781945157714
9781945157721
9781945157738.
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=2252650&site=ehost-live
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Improving cancer diagnosis and care : patient access to oncologic imaging and pathology expertise and technologies: proceedings of a workshop

https://bccalibrary.andornot.com/en/permalink/catalog121740
National Cancer Policy Forum (U.S.), National Academies of Sciences, Engineering, and Medicine. Washington, DC: National Academies Press , 2018.
Audience
Professional
More Information
  1 read online  
Corporate Author
National Cancer Policy Forum (U.S.)
National Academies of Sciences, Engineering, and Medicine
Editor
Balogh, Erin P.
Patlak, Margie
Nass, Sharyl J.
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2018
Subjects
Neoplasms - diagnosis
Neoplasms - therapy
Medical Oncology - trends
Decision Support Techniques
Interprofessional Relations
Congress
Notes
Conference workshop summary: Improving Cancer Diagnosis and Care: Patient Access to Oncologic Imaging and Pathology Expertise and Technologies (Workshop) (2018 : Washington, D.C.)
ISBN
9780309478281
0309478286
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Website Notes
Available in HTML and PDF formats at link
Read Online
https://www.ncbi.nlm.nih.gov/books/NBK525138/
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
More Information
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Transforming interprofessional partnerships : a new framework for nursing and partnership-based health care

https://bccalibrary.andornot.com/en/permalink/catalog122430
Potter, Teddie M. Indianapolis, IN: Sigma Theta Tau International , 2014.
Audience
Professional
More Information
  1 read online  
Author
Potter, Teddie M.
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International
Publication Date
2014
Series
EBSCOhost eBook Nursing Collection
Subjects
Advanced Practice Nursing - methods
Interprofessional Relations
Public-Private Sector Partnerships
Nursing Research - methods
Education, Nursing - methods
Transcultural Nursing
ISBN
9781938835261
9781938835285
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=772137
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Clinical supervision of the Canadian counselling and psychotherapy profession

https://bccalibrary.andornot.com/en/permalink/catalog120511
Canadian Counselling and Psychotherapy Association. [Ottawa, ON]: Canadian Counselling and Psychotherapy Association , 2016.
Audience
Professional
Call Number
WM30.2 C641 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Canadian Counselling and Psychotherapy Association
Editor
Shepard, Blythe
Martin, Lorna
Robinson, Beth
Place of Publication
[Ottawa, ON]
Publisher
Canadian Counselling and Psychotherapy Association
Publication Date
2016
Physical Description
ix, 472 p. : ill. ; 23 cm.
Subjects
Psychotherapy - organization & administration
Psychology, Clinical - organization & administration
Counseling - organization & administration
Professional Practice
Clinical Competence - standards
Counselors - standards
Personnel Management
Interprofessional Relations
Canada
ISBN
9780995209701
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WM30.2 C641 2016

Copies

c.1 BC Cancer Agency VIC Library Missing Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
More Information
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.r2library.com/Resource/Title/1630910465
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Health literacy in Canada: a primer for students

https://bccalibrary.andornot.com/en/permalink/catalog120948
Hoffman-Goetz, Laurie, Donelle, Lorie, Ahmed, Ruksana. [Toronto, ON]: Canadian Scholars' Press Inc. , 2014.
Audience
Professional
Call Number
WA590 H699 2014
Availability
1 copy, 0 available
More Information
Author
Hoffman-Goetz, Laurie
Donelle, Lorie
Ahmed, Ruksana
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars' Press Inc.
Publication Date
2014
Physical Description
xv, 247 p. :ill. ; 25 cm
Subjects
Health Literacy
Patient Education as Topic
Professional-Patient Relations
Physician-Patient Relations
Leadership
Coaching
Canada
ISBN
9781551305592
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WA590 H699 2014

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Wednesday, November 14, 2018
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Physician's guide to pain and symptom management in cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog113781
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2014. 3rd ed.
Audience
Professional
Call Number
QZ266 A159p 2014
Availability
6 copies, 6 available
More Information
Author
Abrahm, Janet L
Edition
3rd ed.
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2014
Physical Description
xxvii, 630 p. ; 24 cm.
Subjects
Neoplasms - complications
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
Notes
CN copy housed at UHNBC Library
ISBN
9781421414034
1421414031
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ266 A159p 2014

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Teamwork : the cancer patient's guide to talking with your doctor

https://bccalibrary.andornot.com/en/permalink/catalog120080
National Coalition for Cancer Survivorship. Silver Spring, MD: National Coalition for Cancer Survivorship (NCCS) , 2011. 5th ed.
Audience
Patient or Public
Call Number
QZ201 T253 2011
Availability
1 copy, 1 available
More Information
  1 read online  
Alternate Title
Cancer patient's guide to talking with your doctor
Corporate Author
National Coalition for Cancer Survivorship
Editor
Clark, Elizabeth J.
Edition
5th ed.
Place of Publication
Silver Spring, MD
Publisher
National Coalition for Cancer Survivorship (NCCS)
Publication Date
2011
Physical Description
vi, 78 p. ; 28 cm.
Subjects
Neoplasms - diagnosis
Neoplasms - rehabilitation
Neoplasms - psychology
Physician-Patient Relations
Interpersonal Communication
Patient Navigation
Popular Work
Language
English
Material Type
Book
Online
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Internet
Call Number
QZ201 T253 2011
Read Online
https://www.canceradvocacy.org/resources/communicating-with-your-doctor/

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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See me as a person : creating therapeutic relationships with patients and their families

https://bccalibrary.andornot.com/en/permalink/catalog122426
Koloroutis, Mary, Trout, Michael David. Minneapolis, MN: Creative Health Care Management , 2012.
Audience
Professional
Contents:; The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clar…
More Information
  1 read online  
Author
Koloroutis, Mary
Trout, Michael David
Place of Publication
Minneapolis, MN
Publisher
Creative Health Care Management
Publication Date
2012
Series
EBSCOhost eBook Nursing Collection
Subjects
Physician-Patient Relations
Nurse-Patient Relations
Abstract
Contents:
The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clarity and purpose -- Reflective practice : the means by which learning becomes permanent.
ISBN
9781886624832
9781886624719
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=653428
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In my hands : compelling stories from a surgeon and his patients fighting cancer

https://bccalibrary.andornot.com/en/permalink/catalog122334
Curley, Steven A. New York, NY: Center Street , 2018.
Audience
Patient or Public
Call Number
QZ201 C975 2018
Availability
1 copy, 1 available
More Information
Author
Curley, Steven A.
Place of Publication
New York, NY
Publisher
Center Street
Publication Date
2018
Physical Description
xiii, 283 p. : 24 cm.
Subjects
Surgical Oncology
Physician-Patient Relations
Neoplasms - surgery
Personal Narratives
Popular Work
ISBN
9781546082705
Language
English
Material Type
Book
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Call Number
QZ201 C975 2018

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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Meeting the challenges of oral and head and neck cancer : a survivor's guide

https://bccalibrary.andornot.com/en/permalink/catalog20411
San Diego, CA: Plural Publishing Inc. , 2011. 2nd ed.
Audience
Patient or Public
Call Number
WE705 M495 2011
Availability
7 copies, 7 available
More Information
Editor
Leupold, Nancy E
Sciubba, James J
Edition
2nd ed.
Place of Publication
San Diego, CA
Publisher
Plural Publishing Inc.
Publication Date
2011
Physical Description
xix, 325 p. ill. ; 23 cm.
Subjects
Head and Neck Neoplasms
Survivors
Continuity of Patient Care
Physician-Patient Relations
Popular Work
ISBN
9781597564540
1597564540
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
WE705 M495 2011

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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A cancer companion : an oncologists's advice on diagnosis, treatment and recovery

https://bccalibrary.andornot.com/en/permalink/catalog121085
Srivastava, Ranjana. Chicago, IL: University of Chicago Press , 2014.
Audience
Patient or Public
Call Number
QZ200 S774 2015
Availability
4 copies, 4 available
More Information
Author
Srivastava, Ranjana
Place of Publication
Chicago, IL
Publisher
University of Chicago Press
Publication Date
2014
Physical Description
370 p. ; 23 cm.
Subjects
Neoplasms - psychology
Neoplasms - diagnosis
Neoplasms - therapy
Patient Navigation
Physician-Patient Relations
Popular Work
ISBN
9780226479347
022647934X
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ200 S774 2015
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Missing Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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20 records – page 1 of 1.