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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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2 records – page 1 of 1.

Patient and family-centered care : assessing and enhancing your volunteer program : webinar DVD 2013

https://bccalibrary.andornot.com/en/permalink/catalog21423
Hinkle, Lisa. Chicago, IL: Association for Healthcare Volunteer Resource Professionals , 2013.
Audience
Professional
Call Number
WX159.5 H663 2013
Availability
1 copy, 1 available
More Information
Author
Hinkle, Lisa
Place of Publication
Chicago, IL
Publisher
Association for Healthcare Volunteer Resource Professionals
Publication Date
2013
Subjects
Volunteers
Hospital Volunteers
Patient Acceptance of Health Care
Patient-Centered Care
Delivery of Health Care
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Call Number
WX159.5 H663 2013

Copies

c.1 BC Cancer Agency KEL Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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