Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

  Refine by:

Refine by:

Format

20 records – page 1 of 1.

Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Toyota way to continous improvement : linking strategy and operational excellence to achieve superior performance

https://bccalibrary.andornot.com/en/permalink/catalog20743
Liker, Jeffrey, Franz, James K. New York, NY: McGraw-Hill , 2011.
Audience
Professional
Call Number
WX150 L727 2011
Availability
1 copy, 1 available
More Information
Author
Liker, Jeffrey
Franz, James K
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xxvii, 450 p. : ill. ; 24 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Innovation
Quality Improvement
United States
ISBN
9780071477468
0071477462
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 L727 2011

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Dialogic organization development : the theory and practice of transformational change

https://bccalibrary.andornot.com/en/permalink/catalog121752
Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015.
Audience
Professional
Call Number
WX159 B978 2015
Availability
1 copy, 1 available
More Information
Editor
Bushe, Gervase R.
Marshak, Robert J.
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xiv, 436 p. ; 25 cm.
Subjects
Organizational Innovation
Change Management
Leadership
ISBN
9781626564046
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B978 2015

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Harvard Business Review on managing yourself

https://bccalibrary.andornot.com/en/permalink/catalog121742
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2010.
Audience
Professional
Call Number
WX150 H339m 2010
Availability
1 copy, 1 available
More Information
Alternate Title
Managing yourself
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2010
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Work Engagement
Time Management - psychology
Work-Life Balance
Leadership
ISBN
9781422157992
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339m 2010

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
More Information
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell

https://bccalibrary.andornot.com/en/permalink/catalog120958
Fry, Barbara. New York, NY: Springer Publishing Company, LLC , 2010.
Audience
Professional
Call Number
WY105 F946 2010
Availability
1 copy, 1 available
Table of Contents:; The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got…
More Information
Author
Fry, Barbara
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2010
Physical Description
xvi, 223 p. ; 20 cm.
Series
Fast facts series
Subjects
Nursing, Supervisory
Personnel Management
Abstract
Table of Contents:
The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got gap? : managing the multigenerational workplace -- "It was the best of times; it was the worst of times--" : managing and facilitating change and transitions -- Its over : managing the end of old ways of being -- Now what? : managing chaos and confusion -- From isolation to collaboration : managing a new way of being -- Got resistance? : expect it; welcome it; manage it! -- Got attitude? : managing the good, the bad, and the downright ugly -- Got queens, princesses, and workplace terrorists? : managing their reign of terror -- Got bullying? : managing the sound of silence -- Mission impossible? : managing work-life balance -- Creating your future : managing purposeful and values-driven workplace relationships -- Got staff meeting nightmares? : managing awesome opportunities -- From workplace to community : managing connectedness -- Top ten fast facts for thriving in a changing workplace : twelve more for managing it.
ISBN
9780826125682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY105 F946 2010

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Perfect phrases for performance reviews : hundreds of ready-to-use phrases for describing employee performance

https://bccalibrary.andornot.com/en/permalink/catalog121751
Max, Douglas, Bacal, Robert. [Toronto, ON]: McGraw Hill , 2011. 2nd rev. ed.
Audience
Professional
Call Number
WX159 M463 2011
Availability
1 copy, 1 available
More Information
Author
Max, Douglas
Bacal, Robert
Edition
2nd rev. ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
xv, 204 p. ; 21 cm.
Subjects
Employee Performance Appraisal
Terminology as Topic
Personnel Management
ISBN
9780071745079
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 M463 2011

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog21171
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Professional
Call Number
WX185 B862p 2013
Availability
2 copies, 2 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
21 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX185 B862p 2013

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Patient safety : information for employees --your role in BC Cancer patient safety

https://bccalibrary.andornot.com/en/permalink/catalog121708
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2019.
Audience
Professional
Call Number
WX185 B862p 2019
Availability
1 copy, 1 available
More Information
Continues / Continued By
Continues:
Patient safety handbook for healthcare providers
Alternate Title
Patient safety handbook for healthcare providers
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2019
Physical Description
31 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Audience
Professional
Location
Vancouver Library
Call Number
WX185 B862p 2019

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Maslach burnout inventory : manual

https://bccalibrary.andornot.com/en/permalink/catalog120886
Maslach, Christina, Jackson, Susan E., Leiter, Michael P. Menlo Park, CA: Mind Garden, Inc. , [2016]. 4th ed.
Audience
Professional
Call Number
WA495 M397 2016
Availability
1 copy, 1 available
Table of contents:; Overview of the Maslach Burnout Inventory --; The MBI--Human Services Survey: MBI-HSS --; The MBI for Medical Personnel: MBI-HSS (MP) --; The MBI for Educators: MBI-ES --; The MBI General Survey: MBI-GS --; References --; Appendix 1. Review copy: MBI Human Services Survey --; Ap…
More Information
Author
Maslach, Christina
Jackson, Susan E.
Leiter, Michael P.
Edition
4th ed.
Place of Publication
Menlo Park, CA
Publisher
Mind Garden, Inc.
Publication Date
[2016]
Physical Description
74 p. ; 28 cm.
Subjects
Burnout, Professional
Mental Fatigue
Stress, Psychological
Personnel Management - methods
Research Design
Abstract
Table of contents:
Overview of the Maslach Burnout Inventory --
The MBI--Human Services Survey: MBI-HSS --
The MBI for Medical Personnel: MBI-HSS (MP) --
The MBI for Educators: MBI-ES --
The MBI General Survey: MBI-GS --
References --
Appendix 1. Review copy: MBI Human Services Survey --
Appendix 2. Review copy: MBI-HSS for Medical Personnel --
Appendix 3. Review copy: MBI for Educators Survey --
Appendix 4. Review copy: MBI-General Survey --
Appendix 5. Review copy: MBI-General Survey for Students --
Appendix 6. Frequently asked questions.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WA495 M397 2016

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Radiation oncology : rationale, technique, results

https://bccalibrary.andornot.com/en/permalink/catalog18261
[St. Louis, MO]: Mosby , 2010. 9th ed.
Audience
Professional
Call Number
QZ269 R130 2010
Availability
5 copies, 5 available
More Information
Editor
Cox, James D
Ang, K. Kian
Edition
9th ed.
Place of Publication
[St. Louis, MO]
Publisher
Mosby
Publication Date
2010
Physical Description
xii, 1072 p. : ill. ; 29 cm.
Subjects
Neoplasms - radiotherapy
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780323049719
0323049710
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Abbotsford Library
Kelowna Library
CN Library
Call Number
QZ269 R130 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Art of conversation through serious illness : lessons for caregivers

https://bccalibrary.andornot.com/en/permalink/catalog18870
McQuellon, Richard P, Cowan, Michael A. New York, NY: Oxford University Press , 2010.
Audience
Patient or Public
Call Number
BF789 D4 M377 2010
Availability
5 copies, 5 available
More Information
Author
McQuellon, Richard P
Cowan, Michael A
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2010
Physical Description
xv, 144 p. ; 18 cm.
Subjects
Terminal Care
Attitude to Death
Caregivers - psychology
Critical Illness
Empathy
Communication
Terminally Ill
Neoplasms -psychology
Popular Work
ISBN
9780195389227
0195389220
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
BF789 D4 M377 2010

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Positive results : making the best decisions when you're at high risk for breast or ovarian cancer

https://bccalibrary.andornot.com/en/permalink/catalog19567
Morris, Joi L, Gordon, Ora K. Amherst, NY: Prometheus Books , 2010.
Audience
Patient or Public
Call Number
WP870 M875 2010
Availability
3 copies, 3 available
More Information
Author
Morris, Joi L
Gordon, Ora K
Place of Publication
Amherst, NY
Publisher
Prometheus Books
Publication Date
2010
Physical Description
395 p. : ill. ; 23 cm.
Subjects
Breast Neoplasms - genetics
Ovarian Neoplasms - genetics
Genes, BRCA2
Risk Factors
Genetic Testing
Decision Making
Popular Work
ISBN
9781591027768
1591027764
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
WP870 M875 2010

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
More Information
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Tinnitus treatment toolbox : a guide for people with ear noise

https://bccalibrary.andornot.com/en/permalink/catalog124836
Mayes, J.L. [United States]: Trafford Publishing , c2010.
Audience
Patient or Public
Call Number
WV270 M468 2010
Availability
1 copy, 1 available
"Written by a clinical audiologist with over 20 years experience, Tinnitus Treatment Toolbox is a great resource for people with tinnitus (ear noise). The author also has tinnitus, and has used treatment tools to go from severe tinnitus distress to coping well. Many people with tinnitus also have h…
More Information
Author
Mayes, J.L.
Place of Publication
[United States]
Publisher
Trafford Publishing
Publication Date
c2010
Physical Description
xiv, 211 p. ; 23 cm.
Subjects
Tinnitus
Tinnitus - therapy
Self-Management
Abstract
"Written by a clinical audiologist with over 20 years experience, Tinnitus Treatment Toolbox is a great resource for people with tinnitus (ear noise). The author also has tinnitus, and has used treatment tools to go from severe tinnitus distress to coping well. Many people with tinnitus also have hearing loss or sound sensitivity (hyperacusis). Tinnitus Treatment Toolbox describes a wide range of traditional and alternative treatment approaches and coping strategies. Information is based on scientific research review as well as the author's personal and clinical experience... Tinnitus Treatment Toolbox covers current treatment options along with examples, guidelines and case studies. There are specific chapters on sleep, hearing protection and hearing loss management." --back cover
Notes
Includes bibliographical references (p.207-211)
ISBN
9781426912153
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WV270 M468 2010

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Creative destruction of medicine : how the digital revolution will create better health care

https://bccalibrary.andornot.com/en/permalink/catalog21174
Topol, Eric J. New York, NY: Basic Books , 2012.
Audience
Professional
Call Number
WY26.5 T675 2012
Availability
2 copies, 2 available
More Information
Author
Topol, Eric J
Place of Publication
New York, NY
Publisher
Basic Books
Publication Date
2012
Physical Description
xi, 303 p. : ill. ; 25 cm.
Subjects
Medical Informatics Applications
Biomedical Technology
Delivery of Health Care - trends
Diffusion of Innovation
Health Communication
Internet
ISBN
9780465025503
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WY26.5 T675 2012

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

20 records – page 1 of 1.