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20 records – page 1 of 1.

Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
More Information
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
More Information
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Taking charge of cancer : what you need to know to get the best treatment

https://bccalibrary.andornot.com/en/permalink/catalog120125
Palma, David. Oakland, CA: New Harbinger Publications, Inc. , 2017.
Audience
Patient or Public
Call Number
QZ201 P171 2017
Availability
12 copies, 12 available
More Information
  1 read online  
Author
Palma, David
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
2017
Physical Description
x, 255 p. : ill. ; 23 cm.
Subjects
Neoplasms - diagnosis
Neoplasms--therapy
Neoplasms - psychology
Patient Navigation
Patient Participation - methods
Health Services Accessibility
Decision Making
Quality of Health Care
Physician-Patient Relations
Popular Work
Notes
Surrey CIC keep 2022 (F0002328)
ISBN
9781626258624
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 P171 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.
Access to color figures and links relevant to each chapter.
Read Online
http://www.qualitycancertreatment.com/links.html

Copies

c.1 BC Cancer Agency VAN Library Missing Available
c.2 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.3 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
More Information
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://bccalibrary.andornot.com/en/permalink/catalog119737
BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Call Number
QZ201 C539 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects "be…
More Information
  1 read online  
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
Read Online
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
More Information
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Participatory healthcare : a person-centered approach to healthcare transformation

https://bccalibrary.andornot.com/en/permalink/catalog121671
Boca Raton, Fla.: CRC Press, Taylor & Francis Group , 2017.
Audience
Professional
Call Number
W 84.7 P273 2017
Availability
1 copy, 1 available
Contents:; The new DIY healthcare consumer / Jane Sarasohn-Kahn -- The science and practice of health behavior change / Catherine Serio, and Susan Butterworth -- High tech and high touch primary and chronic care / Jan Oldenburg -- Acute care and hospitalizations / Jan Oldenburg -- Whole health / Ma…
More Information
Editor
Oldenburg, Jan
Griskewicz, Mary P.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press, Taylor & Francis Group
Publication Date
2017
Physical Description
xxvii, 309 p. :ill. ; 25 cm.
Subjects
Patient Participation
Professional - Patient Relations
Delivery of Health Care - methods
Medical Informatics
Anecdotes
Abstract
Contents:
The new DIY healthcare consumer / Jane Sarasohn-Kahn -- The science and practice of health behavior change / Catherine Serio, and Susan Butterworth -- High tech and high touch primary and chronic care / Jan Oldenburg -- Acute care and hospitalizations / Jan Oldenburg -- Whole health / Mary Griskewicz -- Family caregivers, health information technology, and culture change / MaryAnne Sterling -- Programs that work to promote partnership and engagement / John Sharp.
ISBN
9781498769624
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P273 2017

Copies

c.1 BC Cancer Agency VAN Library Available
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Best practices in creating and delivering LGBTQ cultural competency trainings for health and social service agencies

https://bccalibrary.andornot.com/en/permalink/catalog21708
Margolies, Liz, Joo, Rej, McDavid, Jenna. , [2014].
Audience
Professional
More Information
  1 read online  
Alternate Title
LGBTQ cultural competency trainings
Author
Margolies, Liz
Joo, Rej
McDavid, Jenna
Corporate Author
National LGBT Cancer Network
Publication Date
[2014]
Subjects
Cultural Competency - education
Delivery of health Care - standards
Sexual and Gender Minorities
Health Services for Transgender Persons
Gender Identity
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://cancer-network.org/wp-content/uploads/2017/02/best_practices.pdf
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Look it up! : what patients, doctors, nurses, and pharmacists need to know about the Internet and primary health care

https://bccalibrary.andornot.com/en/permalink/catalog120879
Pluye, Pierre, Barlow, Julie, Grad, Roland. Montreal, QC: McGill-Queen's University Press , 2017.
Audience
Professional
Call Number
W 26.55.D2 P738 2017
Availability
1 copy, 1 available
Table of Contents:; 1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and…
More Information
  1 read online  
Author
Pluye, Pierre
Barlow, Julie
Grad, Roland
Place of Publication
Montreal, QC
Publisher
McGill-Queen's University Press
Publication Date
2017
Physical Description
xii, 182 p. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Decision Making, Computer-Assisted
Internet
Primary Health Care
Physician-Patient Relations
Health Literacy
Medical Informatics
Popular Work
Abstract
Table of Contents:
1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and Doctors Can't Remember Everything -- 9 The Hidden Problem of Health Literacy -- 10 The Family Doctor of the Future.
ISBN
9780773551367
9780773551909
9780773551916
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Internet
Call Number
W 26.55.D2 P738 2017
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=1586795&site=ehost-live

Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer : what you need to know : overcome the 10 common mistakes patients make

https://bccalibrary.andornot.com/en/permalink/catalog121084
Rosenber, Stephen A. Madison, WI: Stephen Rosenberg MD, LLC , 2017.
Audience
Patient or Public
Call Number
QZ201 R813 2017
Availability
5 copies, 5 available
More Information
Alternate Title
What you need to know : overcome the 10 common mistakes patients make
What you need to know : overcome the ten common mistakes patients make
Author
Rosenber, Stephen A.
Place of Publication
Madison, WI
Publisher
Stephen Rosenberg MD, LLC
Publication Date
2017
Physical Description
xiii, 233 p. ; 21 cm.
Subjects
Neoplasms - diagnosis
Neoplasms - therapy
Neoplasms - psychology
Patient Navigation
Physician-Patient Relations
Decision Making
Popular Work
ISBN
9780999277409
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 R813 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Missing Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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Canadian guide to will and estate planning : everything you need to know today to protect your wealth and your family tomorrow

https://bccalibrary.andornot.com/en/permalink/catalog119944
Gray, Douglas, Budd, John S. New York, NY: McGraw-Hill , 2011. 3rd ed.
Call Number
KE5974 Z82 G778 2011
Availability
1 copy, 1 available
More Information
Author
Gray, Douglas
Budd, John S.
Edition
3rd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xi, 418 p. ; 24 cm.
Subjects
Wills
Advance Care Planning
Advance Directives
Decision Making
Family Relations
Canada
Popular Work
ISBN
9780071753746
Language
English
Material Type
Book
Location
Vancouver Library
Call Number
KE5974 Z82 G778 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Caregiver's path to compassionate decision making : making the choices for those who can't

https://bccalibrary.andornot.com/en/permalink/catalog124484
Kind, Viki. Los Angeles, CA: Education and Mediation, Inc. , 2018. 2nd ed.
Audience
Patient or Public
Call Number
BF448 K51c 2018
Availability
2 copies, 2 available
"
More Information
Author
Kind, Viki
Edition
2nd ed.
Place of Publication
Los Angeles, CA
Publisher
Education and Mediation, Inc.
Publication Date
2018
Physical Description
268 pages : illustrations ; 22 cm
Subjects
Decision Making
Informed Consent
Caregivers
Patient Care
Critical Illness
Popular Work
Abstract
"
ISBN
9780999754009
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
BF448 K51c 2018

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Kaggutiq : Inuit cancer glossary

https://bccalibrary.andornot.com/en/permalink/catalog123282
Pauktuutit Inuit Women of Canada. [Ottawa, ON]: Pauktuutit Inuit Women of Canada , 2013.
Audience
Patient or Public
Call Number
QZ13 P323 2013
Availability
1 copy, 1 available
Kaggutiq is an glossary of cancer terms in six different languages/dialects: English, Nunavuk, Nunavut, Inuinnaqtun, Inuvialuqtun, Nunatsiavut. The glossary also contains helpful explanations of commonly used terms and procedures.
More Information
  2 read online  
Alternate Title
Inuit cancer glossary
Inuit glossary
Corporate Author
Pauktuutit Inuit Women of Canada
Place of Publication
[Ottawa, ON]
Publisher
Pauktuutit Inuit Women of Canada
Publication Date
2013
Physical Description
xiv, 78 p. : ill. ; 22 cm
Subjects
Neoplasms
Inuits
Terminology
Culturally Competent Care
Indigenous Canadians
First Nations
Dictionaries
Abstract
Kaggutiq is an glossary of cancer terms in six different languages/dialects: English, Nunavuk, Nunavut, Inuinnaqtun, Inuvialuqtun, Nunatsiavut. The glossary also contains helpful explanations of commonly used terms and procedures.
ISBN
1894396952
Language
English
Nunavuk
Nunavut
Inuinnaqtun
Inuvialuqtun
Nunatsiavut
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Vancouver Library REF Dictionaries
Call Number
QZ13 P323 2013
Website Notes
More tools and resources to support patients, cancer survivors, family members and health care professionals available at https://www.pauktuutit.ca/health/cancer/.
Read Online
https://www.pauktuutit.ca/wp-content/uploads/Pauktuutit-Kaggutiq-Cancer-Terms_WEB.pdf
https://www.pauktuutit.ca/project/kaggutiq-inuit-cancer-glossary/

Copies

c.1 BC Cancer Agency VAN Library REF Available
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Spiritual, religious, and cultural aspects of care

https://bccalibrary.andornot.com/en/permalink/catalog120449
Hospice and Palliative Nurses Association. New York, NY: Oxford University Press , 2016.
Audience
Professional
Call Number
WY152.3 H828 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Hospice and Palliative Nurses Association
Editor
Ferrell, Betty R.
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2016
Physical Description
ix, 118 p. ; 21 cm.
Series
HPNA palliative nursing manuals ; volume 5
Subjects
Hospice and Palliative Care Nursing
Spirituality
Palliative Care
Terminal Care
Culturally Competent Care
Pastoral Care
ISBN
978019024423
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY152.3 H828 2016

Copies

c.1 BC Cancer Agency VAN Library Available
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Stay, breathe with me : the gift of compassionate medicine

https://bccalibrary.andornot.com/en/permalink/catalog119597
Allison, Helen, Allison, Irene. Berkeley, CA: She Writes Press , 2016.
Audience
Professional
Call Number
WB310 A413 2016
Availability
5 copies, 5 available
More Information
Author
Allison, Helen
Allison, Irene
Place of Publication
Berkeley, CA
Publisher
She Writes Press
Publication Date
2016
Physical Description
xviii, 265 p. ; 22 cm.
Subjects
Terminal Care
Empathy
Life Change Events
Spirituality
Caregivers - psychology
Palliative Care--methods
Professional - Family Relations
Professional - Patient Relations
Notes
CN Library copy is housed at UHNBC Library.
ISBN
9781631520624
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
CN Library
Surrey Library
Victoria Library
Call Number
WB310 A413 2016

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Meaning-centered psychotherapy in the cancer setting : finding meaning and hope in the face of suffering

https://bccalibrary.andornot.com/en/permalink/catalog121497
New York, NY: Oxford University Press , 2017.
Audience
Professional
Call Number
QZ266 M483 2017
Availability
2 copies, 1 available
More Information
Editor
Breitbart, William
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2017
Physical Description
xxvii, 391 p. ; 26 cm.
Subjects
Neoplasms - psychology
Psychotherapy - methods
Quality of Life
Hope
Stress, Psychological - therapy
Culturally Competent Care
ISBN
9780199837229
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
QZ266 M483 2017

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency VAN Library Available
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Exit : the life and death planner

https://bccalibrary.andornot.com/en/permalink/catalog20883
Fines, Laura, Leznoff, Glenda. [Vancouver, BC?]: Laura Fines | Glenda Leznoff , 2012.
Audience
Patient or Public
Call Number
W85.5 F495 2012
Availability
1 copy, 1 available
More Information
Author
Fines, Laura
Leznoff, Glenda
Place of Publication
[Vancouver, BC?]
Publisher
Laura Fines
Glenda Leznoff
Publication Date
2012
Physical Description
152 p. ; 28 cm.
Subjects
Advance Care Planning
Patient Care Planning
Decision Making
Terminal Care
Advance Directives
British Columbia
Popular Work
ISBN
9780988152403
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
W85.5 F495 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Inspired to change : improving patient care one story at a time

https://bccalibrary.andornot.com/en/permalink/catalog113848
Chicago, IL: Health Administration Press , 2014.
Audience
Professional
Call Number
W 84.7 I59 2014
Availability
1 copy, 1 available
More Information
Editor
Larin, Linda R.
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2014
Physical Description
xxvi, 297 p. ; 23 cm.
Series
ACHE Management Series
Subjects
Patient-Centered Care
Professional-Patient Relations
Quality of Health Care
Interpersonal Relations
Personal Narratives as Topic
ISBN
9781567936131
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 I59 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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My voice : expressing my wishes for future health care treatment : advance care planning guide

https://bccalibrary.andornot.com/en/permalink/catalog21403
British Columbia. Ministry of Health, British Columbia. Fraser Health Authority. [Victoria, BC?]: Ministry of Health , 2011.
Audience
Patient or Public
Forms are written in English
More Information
  2 read online  
Corporate Author
British Columbia. Ministry of Health
British Columbia. Fraser Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Ministry of Health
Publication Date
2011
Subjects
Advance Care Planning
Patient Care Planning
Decision Making
Resuscitation Orders
Advance Directives
British Columbia
Popular Work
Abstract
Forms are written in English
ISBN
9780772665249
Language
Punjabi
English
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Read Online
http://www2.gov.bc.ca/gov/topic.page?id=E7A581A9BC0A467E916CFC5AD2D3B1E8
http://www.health.gov.bc.ca/library/publications/year/2013/MyVoiceGuide-Punjabi.pdf
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My voice : expressing my wishes for future health care treatment : advance care planning guide

https://bccalibrary.andornot.com/en/permalink/catalog21404
British Columbia. Ministry of Health, British Columbia. Fraser Health Authority. [Victoria, BC?]: Ministry of Health , 2011.
Audience
Patient or Public
Forms are written in English
More Information
  2 read online  
Corporate Author
British Columbia. Ministry of Health
British Columbia. Fraser Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Ministry of Health
Publication Date
2011
Subjects
Advance Care Planning
Patient Care Planning
Decision Making
Resuscitation Orders
Advance Directives
British Columbia
Popular Work
Abstract
Forms are written in English
ISBN
9780772665249
Language
Chinese-Simplified
English
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Read Online
http://www2.gov.bc.ca/gov/topic.page?id=E7A581A9BC0A467E916CFC5AD2D3B1E8
http://www.health.gov.bc.ca/library/publications/year/2013/MyVoiceGuide-SimplifiedChinese.pdf
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