Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
Contents:; Health literacy : history, definitions, and models / Terri Ann Parnell -- Low health literacy and implications / Terri Ann Parnell -- Delivering patient-centered care in a diverse environment / Jennifer H. Mieres -- The health literacy environment : enhancing access and wayfinding / Terr…
Contents:; Self-awareness and communication -- Sex, gender, sexual orientation, behavior, and health -- Understanding attitudes and access to care -- The history and physical examination -- Shared decision making and family dynamics -- Care planning and coordination -- Ethical and legal issues -- P…
Table of Contents:; Basic strategy concepts -- Internal audit of strategic assets : resources and competencies -- External environmental assessment : law, economics, demographics, technology -- External environmental assessment : market and customers -- External environmental assessment : industry …
Table of Contents:; Introduction: patient-centered health : who, what, and how? -- Patient-centered care or patient-centered health? -- Respecting and promoting patient autonomy in research, end-of-life care, and chronic illness care -- Escaping the autonomy vs objectivity trap by re-personalizing …
Contents:; The intersection of teams, partnerships, and leadership in nursing and health care -- Elements of effective nursing and health care teams and partnerships -- Getting started : building a strong team -- Team strategies for success in nursing and health care environments -- Working as a te…
Table of Contents:; Overview of nurse navigation -- Getting started as a nurse navigator -- How to start and expand a nurse navigation program -- Navigation considerations when working with patients -- Breast cancer navigation -- Cancer site-specific navigation -- Setting-specific navigation -- Exa…
c.1 BC Cancer Agency KEL Library | Available |
Table of Contents; PART I TEAM AND GROUP DEVELOPMENT; CHAPTER 1: GROUPS-TEAMS-SYSTEMS; CHAPTER 2: GROUP DEVELOPMENT; CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS; PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES; PART II RELATIONSHIP-CENTERED LEADERSHIP; CH…
Table of Contents:; Management processes -- Theories of management and leadership -- Knowing self -- Diagnosing others -- Leader behavior -- Diagnosing the task -- The vroom, yetton, and jago managerial decision-making model -- Management in action -- Communication -- Power -- Confident communicati…
Contents:; 1. Head and neck cancer- the patient perspective -- 2. Physician assistants and nurse practitioners in head and neck surgery -- 3. Role of the speeh-language pathologist (SLP) in the head and neck cancer team -- 4. Oral and dental health in head and neck cancer patients -- 5. Imaging eva…
Contents:; Challenges to the effectiveness of healthcare systems / response by Zane Robinson Wolf -- A values-based model of care : motivation and meaning of the dance of caring persons response / group dialogue by Rev. Ruth W. Black, W. Richard (Rick) Boyte, Ralph Didlake, Susan Shands Jones, and …