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20 records – page 1 of 1.

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
More Information
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338
Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.
Audience
Professional
Call Number
WX150.1 G727l 2016
Availability
1 copy, 0 available
More Information
Author
Graban, Mark
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2016
Physical Description
xxiii, 330 p. : ill. ; 25 cm.
Subjects
Hospital Administration -- methods
Hospital Administration -- economics
Total Quality Management -- methods
Efficiency, Organizational
Patient Safety
Quality Improvement
ISBN
9781498743259
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Toyota way to healthcare excellence : increase efficiency and improve quality with Lean

https://bccalibrary.andornot.com/en/permalink/catalog18354
Black, John R, Miller, David. Chicago, IL: Health Administration Press , 2008.
Audience
Professional
Call Number
WX150 B627t 2008
Availability
2 copies, 1 available
An open letter to healthcare leaders (CEOs); Eliminating waste will transform American health care; A brief history of Lean; The "Lean House" and model lines; Your Lean action plan; Building kaizen leaders; Flow in a healthcare environment; Kanban and the supply chain; Lean comes to Virginia Mason …
More Information
Author
Black, John R
Miller, David
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2008
Physical Description
xiii, 255 p. : ill. ; 23 cm.
Series
ACHE management series
Subjects
Health Facilities - organization & administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care - methods
United States
Abstract
An open letter to healthcare leaders (CEOs)
Eliminating waste will transform American health care
A brief history of Lean
The "Lean House" and model lines
Your Lean action plan
Building kaizen leaders
Flow in a healthcare environment
Kanban and the supply chain
Lean comes to Virginia Mason Medical Center
Virginia Mason Medical Center case studies
Lean comes to Park Nicollet Health Services
Park Nicollet Health Services case studies
ISBN
9781567932935
1567932932
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
WX150 B627t 2008

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Tuesday, October 24, 2023
c.1 BC Cancer Agency ARHCC Library Available
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Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
More Information
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
More Information
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
More Information
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient-centered strategy : a learning system for better care

https://bccalibrary.andornot.com/en/permalink/catalog121761
Hunter, Jeff, Rothstein Larry. Appleton, WI: Catalysis , 2018.
Audience
Professional
Call Number
W84.7 H945 2018
Availability
1 copy, 1 available
More Information
Author
Hunter, Jeff
Rothstein Larry
Place of Publication
Appleton, WI
Publisher
Catalysis
Publication Date
2018
Physical Description
xxv, 168 p. : ill. ; 23 cm
Subjects
Patient-Centered Care
Delivery of Health Care
Health Services Administration
United States
ISBN
9780984884889
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W84.7 H945 2018

Copies

c.1 BC Cancer Agency VIC Library Available
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World class production system : lessons of 20 years in pursuit of world class

https://bccalibrary.andornot.com/en/permalink/catalog17628
Black, John R. Menlo Park, CA: Crisp Publications , 1998.
Audience
Professional
Call Number
HD56 B587 1998
Availability
1 copy, 1 available
Based on the lean principles of the Toyota Production System
More Information
Author
Black, John R
Place of Publication
Menlo Park, CA
Publisher
Crisp Publications
Publication Date
1998
Physical Description
xv, 100 p. : ill. ; 22 cm.
Series
Crisp management library 20
Best management practices
Subjects
Organizational Innovation
Organization and Administration
Efficiency, Organizational
Total Quality Management
Abstract
Based on the lean principles of the Toyota Production System
ISBN
1560524871
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD56 B587 1998

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
More Information
  1 read online  
Author
Watson, Diane E
Peterson, Sandra
Mooney, Dawn
Place of Publication
[Vancouver, BC?]
Publisher
UBC Centre for Health Services and Policy Research
Publication Date
2007
Subjects
Neoplasms - psychology
Neoplasms - therapy
Ambulatory Care
Health Services Accessibility
Patient Satisfaction
Cancer Patients
Cancer Care Facilities
Health Care Surveys
Data Collection
British Columbia
ISBN
1897085117
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient self-care : helping your patients make therapeutic choices

https://bccalibrary.andornot.com/en/permalink/catalog19325
Canadian Pharmacists Association. [Ottawa, ON]: Canadian Pharmacists Association , 2010. 2nd ed.
Audience
Professional
Call Number
WB120 P974 2010
Availability
1 copy, 1 available
More Information
Corporate Author
Canadian Pharmacists Association
Editor
Repchinsky, Carol
Edition
2nd ed.
Place of Publication
[Ottawa, ON]
Publisher
Canadian Pharmacists Association
Publication Date
2010
Physical Description
xxviii, 1021 p. : ill. ; 24 cm.
Subjects
Nonprescription Drugs
Therapeutics
Self Medication - methods
Consumer Health Information
Patient Education as Topic
Education, Pharmacy
Self Care
Self Administration
ISBN
9781894402507
1894402502
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WB120 P974 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Designing and conducting cost-effectiveness analyses in medicine and health care

https://bccalibrary.andornot.com/en/permalink/catalog10738
Muennig, Peter, Khan, Kamran. San Francisco: Jossey-Bass , c2002. 1st ed.
Audience
Professional
Call Number
W74 M948d 2002
Availability
1 copy, 1 available
More Information
Author
Muennig, Peter
Khan, Kamran
Edition
1st ed.
Place of Publication
San Francisco
Publisher
Jossey-Bass
Publication Date
c2002
Physical Description
xxvi, 356 p. : ill. ; 25 cm
Subjects
Cost-Benefit Analysis - methods
Health Care Costs
Quality of Life
ISBN
0787960136 (alk. paper)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W74 M948d 2002

Copies

c.1 BC Cancer Agency VAN Library Available
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Participatory healthcare : a person-centered approach to healthcare transformation

https://bccalibrary.andornot.com/en/permalink/catalog121671
Boca Raton, Fla.: CRC Press, Taylor & Francis Group , 2017.
Audience
Professional
Call Number
W 84.7 P273 2017
Availability
1 copy, 1 available
Contents:; The new DIY healthcare consumer / Jane Sarasohn-Kahn -- The science and practice of health behavior change / Catherine Serio, and Susan Butterworth -- High tech and high touch primary and chronic care / Jan Oldenburg -- Acute care and hospitalizations / Jan Oldenburg -- Whole health / Ma…
More Information
Editor
Oldenburg, Jan
Griskewicz, Mary P.
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press, Taylor & Francis Group
Publication Date
2017
Physical Description
xxvii, 309 p. :ill. ; 25 cm.
Subjects
Patient Participation
Professional - Patient Relations
Delivery of Health Care - methods
Medical Informatics
Anecdotes
Abstract
Contents:
The new DIY healthcare consumer / Jane Sarasohn-Kahn -- The science and practice of health behavior change / Catherine Serio, and Susan Butterworth -- High tech and high touch primary and chronic care / Jan Oldenburg -- Acute care and hospitalizations / Jan Oldenburg -- Whole health / Mary Griskewicz -- Family caregivers, health information technology, and culture change / MaryAnne Sterling -- Programs that work to promote partnership and engagement / John Sharp.
ISBN
9781498769624
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P273 2017

Copies

c.1 BC Cancer Agency VAN Library Available
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
More Information
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient Care Design Team : final report May 13, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog14885
BC Cancer Agency. Patient Care Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency. Patient Care Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Patient Care - organization & administration
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Hospital Information Systems
Process Assessment (Health Care)
Quality Assurance, Health Care
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
More Information
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Care at the close of life : evidence and experience

https://bccalibrary.andornot.com/en/permalink/catalog20557
New York, NY: McGraw-Hill Medical , 2011.
Audience
Professional
Call Number
WB310 C271m 2011
Availability
4 copies, 4 available
This book updated the 42 journal articles originally published as JAMA's "Perspectives on care at the close of life" series.
More Information
Editor
McPhee, Stephen J
Place of Publication
New York, NY
Publisher
McGraw-Hill Medical
Publication Date
2011
Physical Description
xxii, 598 p. : ill. ; 28 cm.
Series
JAMAevidence
Subjects
Terminal Care - methods
Palliative Care - methods
Neoplasms - complications
Terminally Ill
Evidence-Based Practice
Abstract
This book updated the 42 journal articles originally published as JAMA's "Perspectives on care at the close of life" series.
ISBN
9780071637954
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
WB310 C271m 2011

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Voice of experience : part two. Themes and results of New Zealand's first cancer care survey. July 2010

https://bccalibrary.andornot.com/en/permalink/catalog120159
Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2010.
Audience
Professional
Call Number
QZ200 C215t 2010
Availability
1 copy, 1 available
More Information
  2 read online  
Alternate Title
Themes and results of New Zealand's first cancer care survey
Voice of experience
Corporate Author
Cancer Control Council of New Zealand
Place of Publication
Wellington, NZ
Publisher
Cancer Control Council of New Zealand
Publication Date
2010
Physical Description
52 p. : ill. ; 30 cm.
Subjects
Patient Reported Outcome Measures
Patient-Centered Care
Health Services - utilization
Delivery of Health Care
Neoplasms - therapy
Neoplasms - prevention & control
Health Care Surveys
Cancer Care Facilities
New Zealand
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C215t 2010
Website Notes
Available in PDF format
Read Online
http://www.moh.govt.nz/NoteBook/nbbooks.nsf/0/DCB60FDDCECD6031CC257E96000736D3/$file/The%20Voice%20Of%20Experience%20-%20Pt2%20-%20Themes%20and%20results%20of%20New%20Zealand's%20forst%20Cancer%20Care%20Survey%20-%20July%202010.pdf
http://www.moh.govt.nz/NoteBook/nbbooks.nsf/0/DCB60FDDCECD6031CC257E96000736D3?opendocument

Copies

c.1 BC Cancer Agency VAN Library Available
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Experience of well-being in the midst of advanced cancer

https://bccalibrary.andornot.com/en/permalink/catalog20211
Yue, Kathleen. [Victoria, BC?]: University of Victoria , 2011.
Audience
Professional
Call Number
LE3 2011 Y94
Availability
1 copy, 1 available
More Information
Author
Yue, Kathleen
Place of Publication
[Victoria, BC?]
Publisher
University of Victoria
Publication Date
2011
Subjects
Neoplasms - complications
Terminal Care
Palliative Care
Personal Satisfaction
Quality of Life
Neoplasms - psychology
Neoplasms - nursing
Adaptation, Psychological
Language
English
Material Type
Book
Thesis
Audience
Professional
Location
Victoria Library
Call Number
LE3 2011 Y94

Copies

c.1 BC Cancer Agency VIC Library Available
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Voice of experience : part one. National report : preliminary results from the 2009 cancer care survey. December 2009.

https://bccalibrary.andornot.com/en/permalink/catalog120157
Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2009.
Audience
Professional
Call Number
QZ200 C215v 2009
Availability
1 copy, 1 available
More Information
Alternate Title
National report : preliminary results from the 2009 cancer care survey.
Voice of experience
Corporate Author
Cancer Control Council of New Zealand
Place of Publication
Wellington, NZ
Publisher
Cancer Control Council of New Zealand
Publication Date
2009
Physical Description
42 p. : ill. ; 30 cm.
Subjects
Patient Reported Outcome Measures
Patient-Centered Care
Health Services - utilization
Delivery of Health Care
Neoplasms - therapy
Neoplasms - prevention & control
Health Care Surveys
Cancer Care Facilities
New Zealand
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C215v 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.