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20 records – page 1 of 1.

Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Look it up! : what patients, doctors, nurses, and pharmacists need to know about the Internet and primary health care

https://bccalibrary.andornot.com/en/permalink/catalog120879
Pluye, Pierre, Barlow, Julie, Grad, Roland. Montreal, QC: McGill-Queen's University Press , 2017.
Audience
Professional
Call Number
W 26.55.D2 P738 2017
Availability
1 copy, 1 available
Table of Contents:; 1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and…
  1 read online  
Author
Pluye, Pierre
Barlow, Julie
Grad, Roland
Place of Publication
Montreal, QC
Publisher
McGill-Queen's University Press
Publication Date
2017
Physical Description
xii, 182 p. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Decision Making, Computer-Assisted
Internet
Primary Health Care
Physician-Patient Relations
Health Literacy
Medical Informatics
Popular Work
Abstract
Table of Contents:
1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and Doctors Can't Remember Everything -- 9 The Hidden Problem of Health Literacy -- 10 The Family Doctor of the Future.
ISBN
9780773551367
9780773551909
9780773551916
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Internet
Call Number
W 26.55.D2 P738 2017
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer communication and aging : a special issue of health communication

https://bccalibrary.andornot.com/en/permalink/catalog14323
Mahwah, NJ: Lawrence Erlbaum Associates, Publishers , 2003.
Audience
Professional
Call Number
QZ200 C2151t 2003
Availability
2 copies, 2 available
Alternate Title
Health communication Volume 15, No.2 2003
Editor
Thompson, Teresa L
Place of Publication
Mahwah, NJ
Publisher
Lawrence Erlbaum Associates, Publishers
Publication Date
2003
Series
Health communication v.15, no.2, 2003
Subjects
Neoplasms - in old age
Communication - in old age
Aging
Geriatric Oncology
Physician-Patient Relations
ISBN
0805896171
ISSN
1041-0236
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
QZ200 C2151t 2003

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Hospitality to strangers : empathy in the physician-patient relationship

https://bccalibrary.andornot.com/en/permalink/catalog1196
Owens, Dorothy M. Atlanta, Ga.: Scholars Press , 1999.
Audience
Professional
Call Number
W62 O97 1999
Availability
1 copy, 1 available
Author
Owens, Dorothy M
Place of Publication
Atlanta, Ga.
Publisher
Scholars Press
Publication Date
1999
Series
American Academy of Religion academy series 100
Subjects
Physician-Patient Relations
Empathy
ISBN
078850603X
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 O97 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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Doctors' tale : professionalism and public trust

https://bccalibrary.andornot.com/en/permalink/catalog16193
Irvine, Donald. Abingdon, UK: Radcliffe Medical Press , 2003.
Audience
Professional
Call Number
W 84 I72d 2003
Availability
1 copy, 1 available
Author
Irvine, Donald
Place of Publication
Abingdon, UK
Publisher
Radcliffe Medical Press
Publication Date
2003
Physical Description
ix, 247 p. ; 24 cm.
Subjects
Delivery of Health Care - organization & administration
Quality Assurance, Health Care
Physician-Patient Relations
Public Opinion
Clinical Competence - legislation & jurisprudence
Homicide
Malpractice - legislation & jurisprudence
Medical Staff, Hospital - legislation & jurisprudence
Organizational Culture
Great Britain
ISBN
9781857759778
185775977X
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 I72d 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Art and science of patient education for health literacy

https://bccalibrary.andornot.com/en/permalink/catalog123611
Stewart, Mellisa N. St Louis, MO: Elsevier , 2020.
Audience
Professional
Call Number
WA590 S849 2020
Availability
2 copies, 2 available
Author
Stewart, Mellisa N.
Place of Publication
St Louis, MO
Publisher
Elsevier
Publication Date
2020
Physical Description
xiii, 241 p. : ill. ; 23 cm
Subjects
Health Literacy
Patient Education as Topic
Professional-Patient Relations
Physician-Patient Relations
ISBN
9780323609081
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 S849 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Health literacy in Canada: a primer for students

https://bccalibrary.andornot.com/en/permalink/catalog120948
Hoffman-Goetz, Laurie, Donelle, Lorie, Ahmed, Ruksana. [Toronto, ON]: Canadian Scholars' Press Inc. , 2014.
Audience
Professional
Call Number
WA590 H699 2014
Availability
1 copy, 0 available
Author
Hoffman-Goetz, Laurie
Donelle, Lorie
Ahmed, Ruksana
Place of Publication
[Toronto, ON]
Publisher
Canadian Scholars' Press Inc.
Publication Date
2014
Physical Description
xv, 247 p. :ill. ; 25 cm
Subjects
Health Literacy
Patient Education as Topic
Professional-Patient Relations
Physician-Patient Relations
Leadership
Coaching
Canada
ISBN
9781551305592
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WA590 H699 2014

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Wednesday, November 14, 2018
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Communicating with cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog121141
Smyth, John F. Danvers, MA: ESMO Press , 2013.
Audience
Professional
Call Number
QZ200 S667 2013
Availability
1 copy, 1 available
Contents:; Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
Author
Smyth, John F
Corporate Author
European Society for Medical Oncology
Place of Publication
Danvers, MA
Publisher
ESMO Press
Publication Date
2013
Physical Description
xi, 91 p. ; 21 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Health Communication - methods
Abstract
Contents:
Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S667 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer experience : the doctor, the patient, the journey

https://bccalibrary.andornot.com/en/permalink/catalog113855
Sessions, Roy B. Lanham, MD: Rowman & Littlefield Publishers, Inc. , 2012.
Audience
Professional
  1 read online  
Author
Sessions, Roy B
Place of Publication
Lanham, MD
Publisher
Rowman & Littlefield Publishers, Inc.
Publication Date
2012
Series
Proquest Ebook Central
Ebrary books
Subjects
Ethics, Medical
Neoplasms - psychology
Patient care - ethics
Medical Oncology - ethics
Physician-Patient Relations
Health Knowledge, Attitudes, Practice
Suicide, Assisted
ISBN
9781442216235
9781626564275
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Art of breaking bad news well

https://bccalibrary.andornot.com/en/permalink/catalog122211
Sehouli, Jalid. Boca Raton, Fla.: CRC Press , 2020.
Audience
Professional
Call Number
W62 S456 2020
Availability
3 copies, 3 available
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of th…
Author
Sehouli, Jalid
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2020
Physical Description
xiii, 81 p. ; 23 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Empathy
Attitude of Health Personnel
Abstract
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover
Notes
Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.
ISBN
9780367356682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Victoria Library
Call Number
W62 S456 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VIC Library Available
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See me as a person : creating therapeutic relationships with patients and their families

https://bccalibrary.andornot.com/en/permalink/catalog122426
Koloroutis, Mary, Trout, Michael David. Minneapolis, MN: Creative Health Care Management , 2012.
Audience
Professional
Contents:; The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clar…
  1 read online  
Author
Koloroutis, Mary
Trout, Michael David
Place of Publication
Minneapolis, MN
Publisher
Creative Health Care Management
Publication Date
2012
Series
EBSCOhost eBook Nursing Collection
Subjects
Physician-Patient Relations
Nurse-Patient Relations
Abstract
Contents:
The nature of the therapeutic relationship -- Presence through attunement -- Wondering : cultivating curiosity for efficient and compassionate practice -- Following : the magic of palpation -- Holding : creating a safe haven for the patient and family -- Moving beyond obstacles with clarity and purpose -- Reflective practice : the means by which learning becomes permanent.
ISBN
9781886624832
9781886624719
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Easy does it! : plain language and clear verbal communication : training manual

https://bccalibrary.andornot.com/en/permalink/catalog4007
Canadian Public Health Association's (CPHA) National Literacy and Health Program. Ottawa, Ont.: Canadian Public Health Association , 1998.
Audience
Professional
Call Number
W62 E13 1998
Availability
1 copy, 1 available
Author
Canadian Public Health Association's (CPHA) National Literacy and Health Program
Place of Publication
Ottawa, Ont.
Publisher
Canadian Public Health Association
Publication Date
1998
Subjects
Patient Education
Physician-Patient Relations
Communication
ISBN
1894324005
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W62 E13 1998

Copies

c.1 BC Cancer Agency VIC Library Available
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Communication skills that heal : a practical approach to a new professionalism in medicine

https://bccalibrary.andornot.com/en/permalink/catalog14442
Bub, Barry. Oxford: Radcliffe Publishing , 2006.
Audience
Professional
Call Number
W62 B917 2006
Availability
1 copy, 1 available
Author
Bub, Barry
Place of Publication
Oxford
Publisher
Radcliffe Publishing
Publication Date
2006
Physical Description
xxiv, 165 p.
Subjects
Communication
Physician-Patient Relations
Professional-Patient Relations
ISBN
9781857756647
1857756649
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 B917 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Empathy and the practice of medicine : beyond pills and the scalpel

https://bccalibrary.andornot.com/en/permalink/catalog9525
New Haven, CT: Yale University Press , 1993.
Audience
Professional
Call Number
W62 E55 1993
Availability
1 copy, 1 available
Editor
Spiro, Howard M
Place of Publication
New Haven, CT
Publisher
Yale University Press
Publication Date
1993
Subjects
Empathy
Physician-Patient Relations
Nurse-Patient Relations
ISBN
0300066708
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 E55 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online

Copies

c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.