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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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20 records – page 1 of 1.

Taking charge of cancer : what you need to know to get the best treatment

https://bccalibrary.andornot.com/en/permalink/catalog120125
Palma, David. Oakland, CA: New Harbinger Publications, Inc. , 2017.
Audience
Patient or Public
Call Number
QZ201 P171 2017
Availability
12 copies, 12 available
  1 read online  
Author
Palma, David
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
2017
Physical Description
x, 255 p. : ill. ; 23 cm.
Subjects
Neoplasms - diagnosis
Neoplasms--therapy
Neoplasms - psychology
Patient Navigation
Patient Participation - methods
Health Services Accessibility
Decision Making
Quality of Health Care
Physician-Patient Relations
Popular Work
Notes
Surrey CIC keep 2022 (F0002328)
ISBN
9781626258624
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 P171 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.
Access to color figures and links relevant to each chapter.
Read Online

Copies

c.1 BC Cancer Agency VAN Library Missing Available
c.2 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.3 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Cancer : what you need to know : overcome the 10 common mistakes patients make

https://bccalibrary.andornot.com/en/permalink/catalog121084
Rosenber, Stephen A. Madison, WI: Stephen Rosenberg MD, LLC , 2017.
Audience
Patient or Public
Call Number
QZ201 R813 2017
Availability
5 copies, 5 available
Alternate Title
What you need to know : overcome the 10 common mistakes patients make
What you need to know : overcome the ten common mistakes patients make
Author
Rosenber, Stephen A.
Place of Publication
Madison, WI
Publisher
Stephen Rosenberg MD, LLC
Publication Date
2017
Physical Description
xiii, 233 p. ; 21 cm.
Subjects
Neoplasms - diagnosis
Neoplasms - therapy
Neoplasms - psychology
Patient Navigation
Physician-Patient Relations
Decision Making
Popular Work
ISBN
9780999277409
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 R813 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Missing Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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Premier's consultation for improved cancer care in Northern BC : final report, July 2006

https://bccalibrary.andornot.com/en/permalink/catalog16211
Jago, Charles, Burghardt, Jeff. Nelson, BC: Withinsight Services , 2006.
Audience
Professional
Call Number
QZ200 P925 2006
Availability
2 copies, 2 available
  1 read online  
Author
Jago, Charles
Burghardt, Jeff
Corporate Author
Withinsight Services (B.C.)
Place of Publication
Nelson, BC
Publisher
Withinsight Services
Publication Date
2006
Physical Description
iii, 65 p. ; ill. ; 28 cm.
Subjects
Cancer Care Facilities - organization & administration
Neoplasms - therapy
Health Services Needs and Demand
Health Policy
Delivery of Health Care
Consumer Participation
Community Health Services
British Columbia
ISBN
9780772658500
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Victoria Library
Call Number
QZ200 P925 2006
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Cancer care for all Canadians : improving access and minimizing disparities for vulnerable populations in Canada

https://bccalibrary.andornot.com/en/permalink/catalog16259
Barroetavena, Maria C, Palaty, Chrystal. [Vancouver, BC?]: BC Cancer Agency , 2008.
Audience
Professional
Call Number
QZ200 C214n 2007
Availability
2 copies, 2 available
Pt.1: Meeting proceedings; Section 1: Forum summary; Section 2: Forum outcomes and recommendations; Pt.2: Resources and programs : themes; Communities; Cultural competency; Language access; Navigation; Research; Rural and remote; Additional resources and programs
Alternate Title
National Forum on Cancer Care for All Canadians : Improving Access and Minimizing Disparities for Vulnerable Populations (2007 November 1-3 : Vancouver, BC, Canada)
Author
Barroetavena, Maria C
Palaty, Chrystal
Corporate Author
BC Cancer Agency
Canadian Partnership Against Cancer
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2008
Subjects
Neoplasms - epidemiology
Health Policy
Health Services Needs and Demand
Delivery of Health Care
Cultural Diversity
Health Services Accessibility
Cancer Care Facilities
Consumer Participation
Community Health Services
Canada
Abstract
Pt.1: Meeting proceedings
Section 1: Forum summary
Section 2: Forum outcomes and recommendations
Pt.2: Resources and programs : themes
Communities
Cultural competency
Language access
Navigation
Research
Rural and remote
Additional resources and programs
ISBN
9781896624198
1896624197
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C214n 2007

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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How to engage patient and public advisors : a guide for staff

https://bccalibrary.andornot.com/en/permalink/catalog121764
Vancouver Coastal Health Community Engagement. [Vancouver, BC?]: Vancouver Coastal Health , 2015.
Audience
Professional
  1 read online  

Tools and resources

https://bccalibrary.andornot.com/en/permalink/catalog16414
Rayment, Cathy, Rusch, Deborah, MacDonald, Anne. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.
Audience
Professional
Call Number
WA31 B365 2008 v.5
Availability
1 copy, 1 available
Multicultural and multilingual library and Internet resources by Cathy Rayment; Breast cancer tool kit for Aboriginal health care providers by Deb Rusch; Variety : the spice of life by Anne MacDonald
Author
Rayment, Cathy
Rusch, Deborah
MacDonald, Anne
Corporate Author
BCCA Planning Committee on Diversity
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 5
Subjects
BC Cancer Agency
Cancer Care Facilities
First Nations
Cultural Diversity
Cross Cultural Comparison
Consumer Health Information
Delivery of Health Care
Professional-Patient Relations
Translating
Breast Neoplasms
Ethnic Groups
Health Services Accessibility
Mass Screening
British Columbia
Abstract
Multicultural and multilingual library and Internet resources by Cathy Rayment
Breast cancer tool kit for Aboriginal health care providers by Deb Rusch
Variety : the spice of life by Anne MacDonald
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.5

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Navigating Canada's health care : a user guide to getting the care you need

https://bccalibrary.andornot.com/en/permalink/catalog15518
Decter, Michael, Grosso, Francesca. [Toronto, ON]: Penguin Canada , 2006.
Audience
Patient or Public
Call Number
WA540 DC2 D295 2006
Availability
2 copies, 2 available
Author
Decter, Michael
Grosso, Francesca
Place of Publication
[Toronto, ON]
Publisher
Penguin Canada
Publication Date
2006
Physical Description
xviii, 358 p. ; 23 cm.
Subjects
Medical Care
Patient Education
Consumer Advocacy
Delivery of Health Care
Health Services Accessibility
Canada
ISBN
9780143050452
0143050451
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Call Number
WA540 DC2 D295 2006

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Wants, wishes, and wills : a medical and legal guide to protecting yourself and your family in sickness and in health

https://bccalibrary.andornot.com/en/permalink/catalog16235
Whitman, Wynne A, Glisson, Shawn D. Upper Saddle River, NJ: Financial Times Press , 2007.
Audience
Patient or Public
Call Number
W85.5 W579 2007
Availability
5 copies, 5 available
Author
Whitman, Wynne A
Glisson, Shawn D
Place of Publication
Upper Saddle River, NJ
Publisher
Financial Times Press
Publication Date
2007
Physical Description
xxviii, 302 p. ; 24 cm.
Subjects
Physician-Patient Relations
Patient Participation
Health Behavior
Advance Care Planning
Decision Making
Living Wills
Terminally Ill
Popular Work
ISBN
9780131568933
0131568981
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
W85.5 W579 2007

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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A cancer companion : an oncologists's advice on diagnosis, treatment and recovery

https://bccalibrary.andornot.com/en/permalink/catalog121085
Srivastava, Ranjana. Chicago, IL: University of Chicago Press , 2014.
Audience
Patient or Public
Call Number
QZ200 S774 2015
Availability
4 copies, 4 available
Author
Srivastava, Ranjana
Place of Publication
Chicago, IL
Publisher
University of Chicago Press
Publication Date
2014
Physical Description
370 p. ; 23 cm.
Subjects
Neoplasms - psychology
Neoplasms - diagnosis
Neoplasms - therapy
Patient Navigation
Physician-Patient Relations
Popular Work
ISBN
9780226479347
022647934X
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ200 S774 2015
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Missing Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
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Teamwork : the cancer patient's guide to talking with your doctor

https://bccalibrary.andornot.com/en/permalink/catalog120080
National Coalition for Cancer Survivorship. Silver Spring, MD: National Coalition for Cancer Survivorship (NCCS) , 2011. 5th ed.
Audience
Patient or Public
Call Number
QZ201 T253 2011
Availability
1 copy, 1 available
  1 read online  
Alternate Title
Cancer patient's guide to talking with your doctor
Corporate Author
National Coalition for Cancer Survivorship
Editor
Clark, Elizabeth J.
Edition
5th ed.
Place of Publication
Silver Spring, MD
Publisher
National Coalition for Cancer Survivorship (NCCS)
Publication Date
2011
Physical Description
vi, 78 p. ; 28 cm.
Subjects
Neoplasms - diagnosis
Neoplasms - rehabilitation
Neoplasms - psychology
Physician-Patient Relations
Interpersonal Communication
Patient Navigation
Popular Work
Language
English
Material Type
Book
Online
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Internet
Call Number
QZ201 T253 2011
Read Online

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Medical Library Association guide to managing health care libraries

https://bccalibrary.andornot.com/en/permalink/catalog19941
New York, NY: Neal-Schuman Publishers, Inc. , 2011. 2nd ed.
Audience
Professional
Availability
1 copy, 1 available
Alternate Title
Managing health care libraries
Editor
Bandy, Margaret Moylan
Dudden, Rosalind Farnam
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Neal-Schuman Publishers, Inc.
Publication Date
2011
Physical Description
xxiii, 424 p. : ill. ; 28 cm. + 1 CD-ROM (4 3/4 in.).
Series
Medical Library Association guides
Subjects
Libraries, Medical - organization & administration
Libraries, Hospital - organization & administration
Library Services - organization & administration
Library Administration
Information Services
Health Education
Delivery of Health Care
ISBN
9781555707347
Language
English
Material Type
Book
CD
Audience
Professional
Location
VC Librarians' Bookshelf

Copies

BC Cancer Agency VAN Library REF Librarian's Bookshelf Available
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Ethics and aging : the right to live, the right to die

https://bccalibrary.andornot.com/en/permalink/catalog113445
[Vancouver, BC?]: University of British Columbia Press , 1988.
Audience
Professional
Call Number
HQ1061 E83 1988
Availability
1 copy, 1 available
Editor
Thornton, James E
Winkler, Earl R
Stuart-Stubbs, Megan
Place of Publication
[Vancouver, BC?]
Publisher
University of British Columbia Press
Publication Date
1988
Physical Description
xiii, 256 p. ; 23 cm.
Subjects
Social Conditions
Aged
Ethics
Delivery of Health Care
Aging - ethics
Geriatrics - ethics
Right to Die
ISBN
9780774803106
077480310X
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HQ1061 E83 1988

Copies

c.1 BC Cancer Agency KEL Library Available
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Navigation guide for Chinese-speaking cancer patients and their families (Vancouver Centre)

https://bccalibrary.andornot.com/en/permalink/catalog20158
Kwong, Sandy. [Vancouver, BC?]: BC Cancer Agency. Patient and Family Counselling Services , 2011. 2nd ed.
Audience
Patient or Public
Call Number
QZ201 B862n 2011
Availability
5 copies, 5 available
Author
Kwong, Sandy
Corporate Author
BC Cancer Agency. Patient and Family Counselling Services
Edition
2nd ed.
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Patient and Family Counselling Services
Publication Date
2011
Physical Description
31 p. ; 28 cm.
Subjects
Neoplasms - therapy
Continuity of Patient Care
Delivery of Health Care
Professional-Patient Relations
Social Support
Patient Advocacy
Patient Education Handout
Patient Care - psychology
Health Services Accessibility
Popular Work
ISBN
9781896624228
Language
English
Chinese
Material Type
Booklet
Handout
Online
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Internet
Call Number
QZ201 B862n 2011

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Patient and family-centered care : assessing and enhancing your volunteer program : webinar DVD 2013

https://bccalibrary.andornot.com/en/permalink/catalog21423
Hinkle, Lisa. Chicago, IL: Association for Healthcare Volunteer Resource Professionals , 2013.
Audience
Professional
Call Number
WX159.5 H663 2013
Availability
1 copy, 1 available
Author
Hinkle, Lisa
Place of Publication
Chicago, IL
Publisher
Association for Healthcare Volunteer Resource Professionals
Publication Date
2013
Subjects
Volunteers
Hospital Volunteers
Patient Acceptance of Health Care
Patient-Centered Care
Delivery of Health Care
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Call Number
WX159.5 H663 2013

Copies

c.1 BC Cancer Agency KEL Library Available
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Look it up! : what patients, doctors, nurses, and pharmacists need to know about the Internet and primary health care

https://bccalibrary.andornot.com/en/permalink/catalog120879
Pluye, Pierre, Barlow, Julie, Grad, Roland. Montreal, QC: McGill-Queen's University Press , 2017.
Audience
Professional
Call Number
W 26.55.D2 P738 2017
Availability
1 copy, 1 available
Table of Contents:; 1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and…
  1 read online  
Author
Pluye, Pierre
Barlow, Julie
Grad, Roland
Place of Publication
Montreal, QC
Publisher
McGill-Queen's University Press
Publication Date
2017
Physical Description
xii, 182 p. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Decision Making, Computer-Assisted
Internet
Primary Health Care
Physician-Patient Relations
Health Literacy
Medical Informatics
Popular Work
Abstract
Table of Contents:
1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and Doctors Can't Remember Everything -- 9 The Hidden Problem of Health Literacy -- 10 The Family Doctor of the Future.
ISBN
9780773551367
9780773551909
9780773551916
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Internet
Call Number
W 26.55.D2 P738 2017
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.