Search Results - BC Cancer Agency Library

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449

Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 C955 2012

Availability: 6 copies, 6 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: New York, NY

Publisher: McGraw-Hill

Publication Date: 2012

Physical Description: xviii, 244 p. ; 23 cm.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

Notes: CN Library copy is housed in the UHNBC Library.

ISBN: 9780071771320

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Kelowna Library; Surrey Library; Victoria Library; Abbotsford Library; CN Library

Call Number: BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency CN Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877

Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.

Audience: Professional

Call Number: BF637 C45 R943 2005

Availability: 2 copies, 2 available

Alternate Title: Power phrases

Author: Runion, Meryl

Edition: expanded ed.

Place of Publication: Cascade, CO

Publisher: Power Potentials Publishing

Publication Date: c2005

Physical Description: 320 p. ; 23 cm. + 1 CD-ROM

Subjects: Interpersonal Relations; Communication; Verbal Behavior; Workplace; Negotiating; Personnel Management; Persuasive Communication

ISBN: 9780971443792; 0971443793

Language: English

Material Type: Book; CD

Audience: Professional

Location: Vancouver Library; Victoria Library

Call Number: BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876

Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 P771 2004

Availability: 1 copy, 1 available

Alternate Title: Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace

Author: Pollan, Stephen M; Levine, Mark

Edition: rev. and updated ed.

Place of Publication: Hoboken, N.J.

Publisher: John Wiley & Sons, Inc.

Publication Date: 2004

Physical Description: xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM

Subjects: Interpersonal Relations; Communication; Verbal Behavior; Negotiating; Personnel Management; Persuasive Communication; Self Concept; Workplace; Dissent and Disputes

ISBN: 9780471643760; 0471643769

Language: English

Material Type: Book; CD

Audience: Professional; Patient or Public

Location: Vancouver Library

Call Number: BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library

Available

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877

Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.

Audience: Professional

Call Number: W62 B925p 2010

Availability: 5 copies, 5 available

Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…

Author: Buckman, Robert

Place of Publication: Baltimore, MD

Publisher: Johns Hopkins University Press

Publication Date: 2010

Physical Description: xiii, 143 p. ; 24 cm.

Subjects: Physician-Patient Relations; Truth Disclosure; Communication; Physician's Role - psychology

Abstract: Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and making a difference in communication.

ISBN: 9780801895579; 080189557X

Language: English

Material Type: Book; DVD

Audience: Professional

Location: Vancouver Library; Surrey Library; Kelowna Library; Victoria Library; Abbotsford Library

Call Number: W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875

McGraw, Robert. Mission, KS: SkillPath Publications , c1995.

Audience: Professional

Call Number: BF637 L3 M147 1995

Availability: 1 copy, 1 available

Author: McGraw, Robert

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1995

Physical Description: iv, 68 p. : ill. ; 22 cm

Series: SkillPath handbook series

Subjects: Wit and Humor; Communication; Workplace

ISBN: 9781878542403; 1878542400

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://bccalibrary.andornot.com/en/permalink/catalog120268

Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed.

Audience: Professional

Call Number: PN4121 A159 2016

Availability: 1 copy, 1 available

Alternate Title: Speaking up without freaking out : fifty techniques for confident and compelling presenting

Author: Abrahams, Matt

Edition: 3rd ed.

Place of Publication: Dubuque, IA

Publisher: Kendall Hunt Publishing Company

Publication Date: [2016]

Physical Description: xi, 164 p. : ill. ; 19 cm.

Subjects: Speech; Public Speaking; Anxiety - prevention & control; Communication; Professionalism

ISBN: 9781465290472

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: PN4121 A159 2016

Copies

c.1 BC Cancer Agency VAN Library

Available

Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741

Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.

Audience: Professional

Call Number: WX150 H339c 2011

Availability: 1 copy, 1 available

Alternate Title: Communicating effectively

Corporate Author: Harvard Business Review

Place of Publication: [Boston, MA]

Publisher: Harvard Business School Publishing

Publication Date: 2011

Physical Description: v, 198 p. ; 21 cm.

Series: Harvard Business Review on

Subjects: Leadership; Communication; Interprofessional Relations

ISBN: 9781422162514

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library

Available

Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996

Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.

Audience: Professional

Call Number: HV29.7 F238 1995

Availability: 1 copy, 1 available

Author: Farquharson, Andy

Place of Publication: San Francisco, CA

Publisher: Jossey-Bass Publishers

Publication Date: 1995

Physical Description: xvii, 289 p. : ill. ; 24 cm.

Series: Jossey-Bass higher and adult education, health, and social and behavioral science series

Subjects: Communication; Teaching; Learning; Interpersonal Relations; Professional-Patient Relations; Health Personnel; Education, Continuing; Staff Development

ISBN: 0787901288

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Putting anger to work for you

https://bccalibrary.andornot.com/en/permalink/catalog15878

Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995.

Audience: Professional

Call Number: BF698.9 S381 1995

Availability: 1 copy, 1 available

Author: Schroeder, Ruth; Schroeder, Joel

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1995

Physical Description: 71 p. ; 22 cm

Series: SkillPath handbook series

Subjects: Anger; Assertiveness; Communication; Interpersonal Relations; Emotions; Adaptation, Psychological; Stress, Psychological

ISBN: 1878542869 (pbk.)

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF698.9 S381 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692

Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.

Audience: Professional

Call Number: W62 T146 2001 v.2

Availability: 1 copy, 1 available

1 read online

Corporate Author: Canada. Health Canada

Place of Publication: Ottawa, Ont.

Publisher: Minister of Public Works and Government Services Canada

Publication Date: 2001

Subjects: Physician-Patient Relations; Communication; Interpersonal Relations; Patient Compliance

ISBN: 066231171X

Language: English

Material Type: Book; Online

Audience: Professional

Location: Victoria Library

Call Number: W62 T146 2001 v.2

Website Notes: Available in PDF format.

Read Online

https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library

Available

Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693

Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.

Audience: Professional

Call Number: W62 T146 2001 v.3

Availability: 1 copy, 1 available

1 read online

Corporate Author: Canada. Health Canada

Place of Publication: Ottawa, Ont.

Publisher: Minister of Public Works and Government Services Canada

Publication Date: 2001

Subjects: Physician-Patient Relations; Communication; Interpersonal Relations; Patient Compliance

ISBN: 0662311701

Language: English

Material Type: Book; Online

Audience: Professional

Location: Victoria Library

Call Number: W62 T146 2001 v.3

Website Notes: Available in PDF format

Read Online

https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library

Available

Field guide to the difficult patient interview

https://bccalibrary.andornot.com/en/permalink/catalog2225

Platt, Frederic W, Gordon, Geoffrey H. Philadelphia, PA: Lippincott Williams & Wilkins , 1999.

Audience: Professional

Call Number: W62 P719 1999

Availability: 1 copy, 1 available

Author: Platt, Frederic W; Gordon, Geoffrey H

Place of Publication: Philadelphia, PA

Publisher: Lippincott Williams & Wilkins

Publication Date: 1999

Subjects: Physician-Patient Relations; Communication

ISBN: 0781720443

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W62 P719 1999

Copies

c.1 BC Cancer Agency VAN Library

Available

Field guide to the difficult patient interview

https://bccalibrary.andornot.com/en/permalink/catalog14662

Platt, Frederic W, Gordon, Geoffrey H. Philadelphia, PA: Lippincott Williams & Wilkins , 2004. 2nd ed.

Audience: Professional

Call Number: W62 P719 2004

Availability: 1 copy, 1 available

Author: Platt, Frederic W; Gordon, Geoffrey H

Edition: 2nd ed.

Place of Publication: Philadelphia, PA

Publisher: Lippincott Williams & Wilkins

Publication Date: 2004

Subjects: Physician-Patient Relations; Communication; Medical History Taking - methods

ISBN: 0781747740

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W62 P719 2004

Copies

c.1 BC Cancer Agency VAN Library

Available

How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119

Hall, George M. London, U.K.: BMJ Books , 2001.

Audience: Professional

Call Number: HF5718 H847 2001

Availability: 3 copies, 3 available

Author: Hall, George M

Editor: Hall, George M

Place of Publication: London, U.K.

Publisher: BMJ Books

Publication Date: 2001

Subjects: Communication; Planning Techniques

ISBN: 072791572X

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library; Kelowna Library; Vancouver Library

Call Number: HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Exploring personality styles : a guide for better understanding yourself and your colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15874

Dobson, Michael. Mission, KS: SkillPath Publications , c1999.

Audience: Professional

Call Number: BF698.9 O3 D635 1999

Availability: 1 copy, 1 available

Author: Dobson, Michael

Place of Publication: Mission, KS

Publisher: SkillPath Publications

Publication Date: c1999

Physical Description: 100 p. ; 22 cm

Series: SkillPath handbook series

Subjects: Personality Assessment; Work - psychology; Occupational Groups - psychology; Personality; Communication; Interpersonal Relations

ISBN: 9781572941243; 1572941243

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: BF698.9 O3 D635 1999

Copies

c.1 BC Cancer Agency VAN Library

Available

Dialogue with cancer : communication between doctors and patients

https://bccalibrary.andornot.com/en/permalink/catalog15132

Cancervive. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006.

Audience: Professional

Call Number: W62 D536 2006

Availability: 4 copies, 4 available

Corporate Author: Cancervive

Place of Publication: Los Angeles, CA

Publisher: Susan Nessim-Keeney/Cancervive

Publication Date: 2006

Physical Description: 18 minutes

Subjects: Neoplasms - psychology; Physician-Patient Relations; Interpersonal Relations; Patient Compliance; Communication

Language: English

Material Type: Video; DVD

Audience: Professional

Location: Victoria Library; Abbotsford Library; Kelowna Library; Vancouver Library AV Room

Call Number: W62 D536 2006

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library AV Room			Available
c.1 BC Cancer Agency VIC Library			Available