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20 records – page 1 of 1.

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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How to help your friend with cancer

https://bccalibrary.andornot.com/en/permalink/catalog21861
Fullbright, Colleen Dolan. Atlanta, GA: American Cancer Society , 2015.
Audience
Patient or Public
Call Number
QZ201 F965 2015
Availability
5 copies, 5 available
More Information
Author
Fullbright, Colleen Dolan
Place of Publication
Atlanta, GA
Publisher
American Cancer Society
Publication Date
2015
Physical Description
xvii, 99 p. ; 21 cm.
Subjects
Neoplasms - psychology
Breast Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Popular Work
Helping Behavior
Notes
Surrey CIC keep 2022 PFC
ISBN
9781604432244
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 F965 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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I don't know what to say : how to help and support someone who is dying

https://bccalibrary.andornot.com/en/permalink/catalog18309
Buckman, Robert. [Toronto, ON]: Key Porter Books , 2005. newly rev. and updated ed.
Audience
Patient or Public
Call Number
BF789 B925 2005
Availability
4 copies, 4 available
More Information
Author
Buckman, Robert
Edition
newly rev. and updated ed.
Place of Publication
[Toronto, ON]
Publisher
Key Porter Books
Publication Date
2005
Physical Description
x, 247 p. ; 21 cm.
Subjects
Terminal Care
Death - psychology
Grief
Terminally Ill - psychology
Interpersonal Relations
Communication
Popular Work
ISBN
9781552636961
1552636968
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF789 B925 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 4 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Art of conversation through serious illness : lessons for caregivers

https://bccalibrary.andornot.com/en/permalink/catalog18870
McQuellon, Richard P, Cowan, Michael A. New York, NY: Oxford University Press , 2010.
Audience
Patient or Public
Call Number
BF789 D4 M377 2010
Availability
5 copies, 5 available
More Information
Author
McQuellon, Richard P
Cowan, Michael A
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2010
Physical Description
xv, 144 p. ; 18 cm.
Subjects
Terminal Care
Attitude to Death
Caregivers - psychology
Critical Illness
Empathy
Communication
Terminally Ill
Neoplasms -psychology
Popular Work
ISBN
9780195389227
0195389220
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
BF789 D4 M377 2010

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
More Information
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Dialogue with cancer : communication between doctors and patients

https://bccalibrary.andornot.com/en/permalink/catalog15132
Cancervive. Los Angeles, CA: Susan Nessim-Keeney/Cancervive , 2006.
Audience
Professional
Call Number
W62 D536 2006
Availability
4 copies, 4 available
More Information
Corporate Author
Cancervive
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim-Keeney/Cancervive
Publication Date
2006
Physical Description
18 minutes
Subjects
Neoplasms - psychology
Physician-Patient Relations
Interpersonal Relations
Patient Compliance
Communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Victoria Library
Abbotsford Library
Kelowna Library
Vancouver Library AV Room
Call Number
W62 D536 2006

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Final gifts : understanding the special awareness, needs and communications of the dying

https://bccalibrary.andornot.com/en/permalink/catalog8540
Callanan, Maggie, Kelley, Patricia. [Toronto, ON]: Bantam Books , 1992.
Audience
Patient or Public
Call Number
BF789 C156 1992
Availability
10 copies, 10 available
Written by two hospice nurses. Helps families understand and communicate with terminally ill patients.
More Information
Author
Callanan, Maggie
Kelley, Patricia
Place of Publication
[Toronto, ON]
Publisher
Bantam Books
Publication Date
1992
Subjects
Death
Attitude to Death
Terminal Care - psychology
Communication
Interpersonal Relations
Popular Work
Abstract
Written by two hospice nurses. Helps families understand and communicate with terminally ill patients.
ISBN
9781451667257
9780553378764
0553378767
0553561391
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF789 C156 1992

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.3 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
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Speaking of race: why everybody needs to talk about racism and how to do it

https://bccalibrary.andornot.com/en/permalink/catalog125293
Headlee, Celeste. New York, NY: Harper Wave , 2021.
Audience
Professional
Call Number
HT1503 H433 2021
Availability
2 copies, 2 available
More Information
Author
Headlee, Celeste
Place of Publication
New York, NY
Publisher
Harper Wave
Publication Date
2021
Physical Description
257 p. ; 24 cm.
Subjects
Race Relations
Racism
Prejudice
Communication
ISBN
9780063098152
Language
English
Material Type
Book
Status
Processing
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
HT1503 H433 2021

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
More Information
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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When words matter most : thoughtful words and deeds to express just the right thing at just the right time

https://bccalibrary.andornot.com/en/permalink/catalog15658
Spizman, Robyn Freedman. New York, NY: Crown Publishers, Inc. , 1996.
Audience
Patient or Public
Call Number
BF637 C45 S761 1996
Availability
1 copy, 1 available
More Information
Alternate Title
When words matter most
Author
Spizman, Robyn Freedman
Place of Publication
New York, NY
Publisher
Crown Publishers, Inc.
Publication Date
1996
Physical Description
126 p. : ill. ; 22 cm.
Subjects
Interpersonal Relations
Communication
Writing
Emotions
Empathy
Popular Work
ISBN
0517704064
Language
English
Material Type
Book
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Call Number
BF637 C45 S761 1996

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
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Loving, supporting and caring for the cancer patient : a guide to communication, compassion and courage

https://bccalibrary.andornot.com/en/permalink/catalog120439
Goldberg, Stan. Lanham, MD: Rowman & Littlefield , 2016.
Audience
Patient or Public
Call Number
QZ201 G618 2016
Availability
5 copies, 4 available
More Information
Author
Goldberg, Stan
Place of Publication
Lanham, MD
Publisher
Rowman & Littlefield
Publication Date
2016
Physical Description
xi, 199 p. ; 23 cm.
Subjects
Neoplasms - psychology
Communication
Caregivers - psychology
Emotional Adjustment
Terminal Care
Patient Comfort
Compassion
Empathy
Helping Behavior
Interpersonal Relations
Popular Work
ISBN
9780810895867
0810895862
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 G618 2016

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Cancer, culture, and communication

https://bccalibrary.andornot.com/en/permalink/catalog14320
New York, NY: Kluwer Academic/Plenum Publishers , c2004.
Audience
Professional
Call Number
QZ200 C217m 2004
Availability
3 copies, 3 available
More Information
Editor
Moore, Rhonda
Spiegel, David
Place of Publication
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Publication Date
c2004
Physical Description
xxii, 317 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Cross Cultural Comparison
Communication
ISBN
0306478854
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
QZ200 C217m 2004

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Mr. C plays hide and seek

https://bccalibrary.andornot.com/en/permalink/catalog20777
Grayzel, Eva. Easton, PA: Talk4Hope , 2012.
Audience
Patient or Public
Call Number
QZ201 C5 G785m 2012
Availability
13 copies, 13 available
More Information
Author
Grayzel, Eva
Place of Publication
Easton, PA
Publisher
Talk4Hope
Publication Date
2012
Physical Description
38 p. : ill. ; 22 cm.
Series
Talk4hope : family book series
Subjects
Neoplasms - psychology
Communication
Parent-Child Relations
Family
Adaptation, Psychological
Juvenile Literature
Notes
Surrey CIC keep 2022 PFC (F0001948)
ISBN
9780982385715
0982385714
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Call Number
QZ201 C5 G785m 2012

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency PG Cancer Info Ctr Available
c.2 BC Cancer Agency VAN Library Available
c.3 BC Cancer Agency VAN Library Available
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Talking with patients

https://bccalibrary.andornot.com/en/permalink/catalog7653
Cassell, Eric J. Cambridge, Ma.: MIT Press , 1985.
Audience
Professional
Call Number
HV47 C165 1985
Availability
2 copies, 2 available
More Information
Author
Cassell, Eric J
Place of Publication
Cambridge, Ma.
Publisher
MIT Press
Publication Date
1985
Subjects
Communication
Physician-Patient Relations
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HV47 C165 1985

Copies

c.1 v.1 BC Cancer Agency VIC Library Available
c.1 v.2 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.