Search Results - BC Cancer Agency Library

Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190

Indianapolis, IN: Alpha Books , 2002.

Audience: Professional

Call Number: WX159 E93 2002

Availability: 1 copy, 1 available

Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…

Editor: Anderson, Carol R.

Place of Publication: Indianapolis, IN

Publisher: Alpha Books

Publication Date: 2002

Physical Description: xi, 1331 p. : ill. ; 23 cm.

Subjects: Leadership; Organizational Objectives; Personnel Management; Communication; Work Engagement; Handbook

Abstract: Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.

ISBN: 0028642686

Language: English

Material Type: Book

Audience: Professional

Location: Kelowna Library

Call Number: WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library

Available

Reengineering management : the mandate for new leadership

https://bccalibrary.andornot.com/en/permalink/catalog4184

Champy, James. New York, NY: HarperBusiness , 1995.

Audience: Professional

Call Number: WX159 C453 1995

Availability: 1 copy, 1 available

Author: Champy, James

Place of Publication: New York, NY

Publisher: HarperBusiness

Publication Date: 1995

Subjects: Leadership; Organizational Innovation; Life Change Events; Personnel Management

ISBN: 0887306985

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: WX159 C453 1995

Copies

c.1 BC Cancer Agency VIC Library

Available

Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334

Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.

Audience: Professional

Call Number: WX150 M281 2016

Availability: 1 copy, 0 available

Author: Mann, David

Edition: 3rd ed.

Place of Publication: Boca Raton, FL

Publisher: CRC Press

Publication Date: 2015

Physical Description: xxxi, 367 p. :ill. ; 25 cm.

Subjects: Total Quality Management; Efficiency, Organizational; Personnel Management; Organizational Culture; Organizational Innovation; Quality Improvement

ISBN: 9781482243239

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library

On Loan, due Thursday, September 28, 2023

Skills for success : the essential resource for supervisors and managers

https://bccalibrary.andornot.com/en/permalink/catalog10671

[Toronto, ON]: Norco Associates, Inc. , 2003.

Audience: Professional

Call Number: WX150 S628 2003

Availability: 3 copies, 3 available

Editor: Hollingworth, D. A

Place of Publication: [Toronto, ON]

Publisher: Norco Associates, Inc.

Publication Date: 2003

Subjects: Personnel Management; Leadership; Organizational Innovation

ISBN: 1896823106

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Victoria Library; Kelowna Library

Call Number: WX150 S628 2003

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Beyond reengineering : how the process-centered organization is changing our work and our lives

https://bccalibrary.andornot.com/en/permalink/catalog3425

Hammer, Michael. New York, NY: HarperCollins Publishers , 1996.

Audience: Professional

Call Number: WX159 H224 1996

Availability: 2 copies, 2 available

Author: Hammer, Michael

Place of Publication: New York, NY

Publisher: HarperCollins Publishers

Publication Date: 1996

Subjects: Organizational Innovation; Personnel Management; Life Change Events

ISBN: 0887307299

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Victoria Library

Call Number: WX159 H224 1996

Copies

c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Managing in a time of great change

https://bccalibrary.andornot.com/en/permalink/catalog1289

Drucker, Peter F. New York, NY: Truman Talley Books , 1995.

Audience: Professional

Call Number: WX159 D794 1995

Availability: 1 copy, 1 available

Author: Drucker, Peter F

Place of Publication: New York, NY

Publisher: Truman Talley Books

Publication Date: 1995

Subjects: Organizational Innovation; Personnel Management; Life Change Events

ISBN: 0525940537 (hardcover); 0452278376 (pbk.)

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Victoria Library

Call Number: WX159 D794 1995

Copies

c.1 BC Cancer Agency VIC Library

Available

Easy does it! : plain language and clear verbal communication : training manual

https://bccalibrary.andornot.com/en/permalink/catalog4007

Canadian Public Health Association's (CPHA) National Literacy and Health Program. Ottawa, Ont.: Canadian Public Health Association , 1998.

Audience: Professional

Call Number: W62 E13 1998

Availability: 1 copy, 1 available

Author: Canadian Public Health Association's (CPHA) National Literacy and Health Program

Place of Publication: Ottawa, Ont.

Publisher: Canadian Public Health Association

Publication Date: 1998

Subjects: Patient Education; Physician-Patient Relations; Communication

ISBN: 1894324005

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: W62 E13 1998

Copies

c.1 BC Cancer Agency VIC Library

Available

Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog19691

Kaner, Sam, Lind, Lenny. San Francisco, CA: John Wiley & Sons, Inc. | Jossey Bass , 2007. 2nd ed.

Audience: Professional

Call Number: HD30.23 K275 2007

Availability: 2 copies, 2 available

Author: Kaner, Sam; Lind, Lenny

Edition: 2nd ed.

Place of Publication: San Francisco, CA

Publisher: John Wiley & Sons, Inc.; Jossey Bass

Publication Date: 2007

Physical Description: xx, 341 p. : ill. ; 28 cm.

Series: Jossey-Bass business & management series

Subjects: Decision Making - organization & administration; Organizational Innovation; Employee Incentive Plans; Personnel Management; Cooperative behavior; Group Processes; Consensus; Handbooks

ISBN: 9780787982669; 0787982660

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Abbotsford Library

Call Number: HD30.23 K275 2007

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency VAN Library			Available

Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog124372

Kaner, Sam, Lind, Lenny. San Francisco, CA: Jossey-Bass: A Wiley Company , 2014. 3rd ed.

Audience: Professional

Call Number: HD30.23 K275 2014

Availability: 1 copy, 1 available

Author: Kaner, Sam; Lind, Lenny

Edition: 3rd ed.

Place of Publication: San Francisco, CA

Publisher: Jossey-Bass: A Wiley Company

Publication Date: 2014

Physical Description: xxix, 401 p. : ill. ; 28 cm.

Series: Jossey-Bass business & management series

Subjects: Decision Making - organization & administration; Organizational Innovation; Employee Incentive Plans; Personnel Management; Cooperative behavior; Group Processes; Consensus; Handbooks

ISBN: 9781118404959

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: HD30.23 K275 2014

Copies

c.1 BC Cancer Agency VIC Library

Available

How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146

Gallagher, Richard S. New York, NY: AMACOM , 2009.

Audience: Professional; Patient or Public

Call Number: BF637 C45 G162 2009

Availability: 2 copies, 2 available

Author: Gallagher, Richard S.

Place of Publication: New York, NY

Publisher: AMACOM

Publication Date: 2009

Physical Description: xvii, 217 p. ; 23 cm.

Subjects: Interprofessional Relations; Communication; Interpersonal Communication; Persuasive Communication; Conflict (Psychology); Workplace - psychology; Professionalism

ISBN: 9780814410158

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Victoria Library

Call Number: BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library			Available
c.1 BC Cancer Agency VAN Library			Available

Five languages of appreciation in the workplace : empowering organizations by encouraging people

https://bccalibrary.andornot.com/en/permalink/catalog124361

Chapman, Gary, White, Paul. Chicago, IL: Northfield Publishing , 2011.

Audience: Professional

Call Number: WX159 C466 2011

Availability: 1 copy, 1 available

Author: Chapman, Gary; White, Paul

Place of Publication: Chicago, IL

Publisher: Northfield Publishing

Publication Date: 2011

Physical Description: 251 p. : 22 cm.

Subjects: Motivation; Work Engagement; Working Conditions - psychology; Personnel Turnover; Personnel Management

ISBN: 9780802418401

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: WX159 C466 2011

Copies

c.1 BC Cancer Agency VIC Library

Available

Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692

Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.

Audience: Professional

Call Number: W62 T146 2001 v.2

Availability: 1 copy, 1 available

1 read online

Corporate Author: Canada. Health Canada

Place of Publication: Ottawa, Ont.

Publisher: Minister of Public Works and Government Services Canada

Publication Date: 2001

Subjects: Physician-Patient Relations; Communication; Interpersonal Relations; Patient Compliance

ISBN: 066231171X

Language: English

Material Type: Book; Online

Audience: Professional

Location: Victoria Library

Call Number: W62 T146 2001 v.2

Website Notes: Available in PDF format.

Read Online

https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library

Available

Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693

Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.

Audience: Professional

Call Number: W62 T146 2001 v.3

Availability: 1 copy, 1 available

1 read online

Corporate Author: Canada. Health Canada

Place of Publication: Ottawa, Ont.

Publisher: Minister of Public Works and Government Services Canada

Publication Date: 2001

Subjects: Physician-Patient Relations; Communication; Interpersonal Relations; Patient Compliance

ISBN: 0662311701

Language: English

Material Type: Book; Online

Audience: Professional

Location: Victoria Library

Call Number: W62 T146 2001 v.3

Website Notes: Available in PDF format

Read Online

https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library

Available

Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877

Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.

Audience: Professional

Call Number: W62 B925p 2010

Availability: 5 copies, 5 available

Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…

Author: Buckman, Robert

Place of Publication: Baltimore, MD

Publisher: Johns Hopkins University Press

Publication Date: 2010

Physical Description: xiii, 143 p. ; 24 cm.

Subjects: Physician-Patient Relations; Truth Disclosure; Communication; Physician's Role - psychology

Abstract: Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and making a difference in communication.

ISBN: 9780801895579; 080189557X

Language: English

Material Type: Book; DVD

Audience: Professional

Location: Vancouver Library; Surrey Library; Kelowna Library; Victoria Library; Abbotsford Library

Call Number: W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449

Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.

Audience: Professional; Patient or Public

Call Number: BF637 C45 C955 2012

Availability: 6 copies, 6 available

Author: Patterson, Kerry

Edition: updated 2nd ed.

Place of Publication: New York, NY

Publisher: McGraw-Hill

Publication Date: 2012

Physical Description: xviii, 244 p. ; 23 cm.

Subjects: Interpersonal Relations; Communication; Negotiating; Emotions; Persuasive Communication

Notes: CN Library copy is housed in the UHNBC Library.

ISBN: 9780071771320

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library; Kelowna Library; Surrey Library; Victoria Library; Abbotsford Library; CN Library

Call Number: BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency CN Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available