Alternate Title

When nurses hurt nurses

Author

Dellasega, Cheryl

Edition

2nd ed.

Place of Publication

Indianapolis, IN

Publisher

Sigma Theta Tau International

Publication Date

2019

Series

EBSCOhost eBook Nursing Collection

Subjects

Nurses - psychology

Bullying

Interprofessional Relations

Workplace - psychology

Nurses-Mental health.

ISBN

9781945157714

9781945157721

9781945157738.

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Corporate Author

Canadian Counselling and Psychotherapy Association

Editor

Shepard, Blythe

Martin, Lorna

Robinson, Beth

Place of Publication

[Ottawa, ON]

Publisher

Canadian Counselling and Psychotherapy Association

Publication Date

2016

Physical Description

ix, 472 p. : ill. ; 23 cm.

Subjects

Psychotherapy - organization & administration

Psychology, Clinical - organization & administration

Counseling - organization & administration

Professional Practice

Clinical Competence - standards

Counselors - standards

Personnel Management

Interprofessional Relations

Canada

ISBN

9780995209701

Language

English

Material Type

Book

Audience

Professional

Location

Victoria Library

Call Number

WM30.2 C641 2016

Copies

Author

Persily, Cynthia Armstrong

Place of Publication

New York, NY

Publisher

Springer Pub.

Publication Date

2013

Series

EBSCOhost eBook Nursing Collection

Subjects

Nursing - organization & administration

Leadership

Delivery of Health Care - organization & administration

Interprofessional Relations

Abstract

Contents:

The intersection of teams, partnerships, and leadership in nursing and health care -- Elements of effective nursing and health care teams and partnerships -- Getting started : building a strong team -- Team strategies for success in nursing and health care environments -- Working as a team within the nursing and health care organization -- Planning for nursing and health care team and partnership success -- Measuring team and partnership success in nursing and health care environments -- Periodic maintenance for thriving nursing and health care teams and partnerships -- Team leadership training and development program exemplars -- Leveraging productive nursing and health care teams inside and outside of the organization -- Nursing and health care partnership building for sustained team results.

ISBN

9780826199881

9780826199898

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

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Author

Persily, Cynthia Armstrong

Place of Publication

New York, NY

Publisher

Springer Publishing Company, LLC

Publication Date

2013

Series

EBSCOhost eBook Nursing Collection

Subjects

Leadership

Nursing - organization & administration

Delivery of Health Care - organization & administration

Interprofessional Relations

ISBN

9780826199881

9780826199898

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Weiss, Donna

Tilin, Felice J.

Morgan, Marlene J.

Edition

2nd ed.

Place of Publication

Burlington, MA

Publisher

Jones and Bartlett Learning

Publication Date

[2017]

Series

R2 Library

Subjects

Patient Care Team - organization & administration

Leadership

Interprofessional Relations

Group Processes

Abstract

Table of Contents

PART I TEAM AND GROUP DEVELOPMENT

CHAPTER 1: GROUPS-TEAMS-SYSTEMS

CHAPTER 2: GROUP DEVELOPMENT

CHAPTER 3: TEAM BUILDING BLOCKS: NORMS, GOALS, ROLES, COMMUNICATION, LEADERS, AND MEMBERS

PART I: TEAM AND GROUP DEVELOPMENT ACTIVITIES

PART II RELATIONSHIP-CENTERED LEADERSHIP

CHAPTER 4: PERSPECTIVES ON LEADERSHIP

CHAPTER 5: LEADERSHIP BUILDING BLOCKS

CHAPTER 6: RELATIONAL LEADERSHIP

PART II: RELATIONSHIP-CENTERED LEADERSHIP ACTIVITIES

PART III BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS

CHAPTER 7: LEVERAGING DIVERSITY

CHAPTER 8: FACILITATING A COLLABORATIVE CULTURE

CHAPTER 9: GENERATIVE PRACTICES

PART III: BUILDING AND SUSTAINING COLLABORATIVE INTERPROFESSIONAL TEAMS ACTIVITIES

ISBN

1284112004

9781284112009

9781284129878

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

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Alternate Title

IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution

Author

Kelton, Lorne

Ireland, Shawn

Place of Publication

Kirkland, QC

Publisher

IFRAME Consulting Ltd.

Publication Date

2009

Physical Description

xii, 100 p. : ill. ; 22 cm.

Subjects

Decision Making - organization & administration

Organizational Innovation

Employee Incentive Plans

Personnel Management

Emotional Intelligence

Communication

Interpersonal Relations

Cooperative behavior

Group Processes

ISBN

9780981245607

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

HD30.23 K29 2009

Copies

Author

Katz, Barbara

Place of Publication

Burlington, MA

Publisher

Jones & Bartlett Learning

Publication Date

2020

Physical Description

xiii, 462 p. : ill. ; 23 cm.

Subjects

Transitional Care - organization & administration

Patient-Centered Care

Patient Readmission

Professional - Patient Relations

Interprofessional Relations

ISBN

9781284129427

Language

English

Material Type

Book

Ebook

Audience

Professional

Location

Abbotsford Library

Kelowna Library

Call Number

W 84.7 K19 2020

Website Notes

This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.

Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Copies

Author

Sehouli, Jalid

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2020

Physical Description

xiii, 81 p. ; 23 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Empathy

Attitude of Health Personnel

Abstract

As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover

Notes

Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.

ISBN

9780367356682

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Victoria Library

Call Number

W62 S456 2020

Copies

Alternate Title

Power phrases

Author

Runion, Meryl

Edition

expanded ed.

Place of Publication

Cascade, CO

Publisher

Power Potentials Publishing

Publication Date

c2005

Physical Description

320 p. ; 23 cm. + 1 CD-ROM

Subjects

Interpersonal Relations

Communication

Verbal Behavior

Workplace

Negotiating

Personnel Management

Persuasive Communication

ISBN

9780971443792

0971443793

Language

English

Material Type

Book

CD

Audience

Professional

Location

Vancouver Library

Victoria Library

Call Number

BF637 C45 R943 2005

Copies

Author

Potter, Teddie M.

Place of Publication

Indianapolis, IN

Publisher

Sigma Theta Tau International

Publication Date

2014

Series

EBSCOhost eBook Nursing Collection

Subjects

Advanced Practice Nursing - methods

Interprofessional Relations

Public-Private Sector Partnerships

Nursing Research - methods

Education, Nursing - methods

Transcultural Nursing

ISBN

9781938835261

9781938835285

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Alternate Title

Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace

Author

Pollan, Stephen M

Levine, Mark

Edition

rev. and updated ed.

Place of Publication

Hoboken, N.J.

Publisher

John Wiley & Sons, Inc.

Publication Date

2004

Physical Description

xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM

Subjects

Interpersonal Relations

Communication

Verbal Behavior

Negotiating

Personnel Management

Persuasive Communication

Self Concept

Workplace

Dissent and Disputes

ISBN

9780471643760

0471643769

Language

English

Material Type

Book

CD

Audience

Professional

Patient or Public

Location

Vancouver Library

Call Number

BF637 C45 P771 2004

Copies

Author

Schuster, Pamela McHugh

Nykolyn, Linda

Place of Publication

Philadelphia, PA

Publisher

F.A. Davis Company

Publication Date

2010

Series

R2 Library

Subjects

Nurse-Patient Relations

Communication

Patient Care Management

Safety Management

Medical Errors - prevention & control

ISBN

9780803620803

0803620802

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Author

Buckman, Robert

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2010

Physical Description

xiii, 143 p. ; 24 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Abstract

Some "can’t go wrong" tips

Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol

Managing conflict and escalation : the HARD protocol

Giving information effectively : the SAFER protocol

Requesting autopsy or organ donation

Conclusion : putting it all together and making a difference in communication.

ISBN

9780801895579

080189557X

Language

English

Material Type

Book

DVD

Audience

Professional

Location

Vancouver Library

Surrey Library

Kelowna Library

Victoria Library

Abbotsford Library

Call Number

W62 B925p 2010

Copies

Alternate Title

Communicating effectively

Corporate Author

Harvard Business Review

Place of Publication

[Boston, MA]

Publisher

Harvard Business School Publishing

Publication Date

2011

Physical Description

v, 198 p. ; 21 cm.

Series

Harvard Business Review on

Subjects

Leadership

Communication

Interprofessional Relations

ISBN

9781422162514

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

WX150 H339c 2011

Copies

Author

Daniels, William R

Place of Publication

San Diego, CA

Publisher

University Associates, Inc.

Publication Date

1990

Physical Description

viii, 171 p. : ill. ; 23 cm.

Subjects

Communication

Personnel Management

Employee Incentive Plans

Group Processes

ISBN

0883902362

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

HD30.3 D186 1990 v.2

Copies

Editor

Anderson, Carol R.

Place of Publication

Indianapolis, IN

Publisher

Alpha Books

Publication Date

2002

Physical Description

xi, 1331 p. : ill. ; 23 cm.

Subjects

Leadership

Organizational Objectives

Personnel Management

Communication

Work Engagement

Handbook

Abstract

Contents:

Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.

ISBN

0028642686

Language

English

Material Type

Book

Audience

Professional

Location

Kelowna Library

Call Number

WX159 E93 2002

Copies

Editor

Haylock, Pamela J.

Curtiss, Carol P.

Place of Publication

Philadelphia, PA

Publisher

Oncology Nursing Society

Publication Date

2019

Physical Description

xxiii, 639 p. ; 26 cm

Subjects

Neoplasms - therapy

Survivorship

Interprofessional Relations

Patient-Centered Care

Notes

CN Library copy is housed in the UHNBC Library.

ISBN

9781635930306

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Victoria Library

CN Library

Call Number

QZ266 C215 2019

Copies

Author

Imes, Rebecca S.

Omilion-Hodges, Leah M.

Hester, Jennifer D. B.

Place of Publication

New York, NY

Publisher

Springer Publishing Company, LLC

Publication Date

[2021]

Series

R2 Library

Subjects

Palliative Care

Patient Care Team

Communication

Interprofessional Relations

Patient-Centered Care

Abstract

Contents:

Why We Need to Talk about Teams and Communication in Palliative Care -- Who Are the Players? Exploring the Types of Palliative Care Providers -- Formation and Maintenance of High Performing Palliative Care Teams -- Leading Palliative Care Teams -- Interdisciplinary Palliative Care Team Meetings -- Occupational Culture : Understanding the Role and Stigma of Palliative Care -- Self-care and Team-care in Emotional Labor-Intensive Positions.

ISBN

0826158056

9780826158055

9780826158062

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

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Author

Gallagher, Richard S.

Place of Publication

New York, NY

Publisher

AMACOM

Publication Date

2009

Physical Description

xvii, 217 p. ; 23 cm.

Subjects

Interprofessional Relations

Communication

Interpersonal Communication

Persuasive Communication

Conflict (Psychology)

Workplace - psychology

Professionalism

ISBN

9780814410158

Language

English

Material Type

Book

Audience

Professional

Patient or Public

Location

Vancouver Library

Victoria Library

Call Number

BF637 C45 G162 2009

Copies

Corporate Author

National Cancer Policy Forum (U.S.)

National Academies of Sciences, Engineering, and Medicine

Editor

Balogh, Erin P.

Patlak, Margie

Nass, Sharyl J.

Place of Publication

Washington, DC

Publisher

National Academies Press

Publication Date

2018

Subjects

Neoplasms - diagnosis

Neoplasms - therapy

Medical Oncology - trends

Decision Support Techniques

Interprofessional Relations

Congress

Notes

Conference workshop summary: Improving Cancer Diagnosis and Care: Patient Access to Oncologic Imaging and Pathology Expertise and Technologies (Workshop) (2018 : Washington, D.C.)

ISBN

9780309478281

0309478286

Language

English

Material Type

Book

Online

Audience

Professional

Location

Internet

Website Notes

Available in HTML and PDF formats at link