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20 records – page 1 of 1.

Multicultural health care : a quality improvement guide

https://bccalibrary.andornot.com/en/permalink/catalog16573
National Committee for Quality Assurance (NCQA), Eli Lilly and Company. Indianapolis, IN: Eli Lilly and Company , 2007.
Audience
Professional
More Information
  2 read online  
Corporate Author
National Committee for Quality Assurance (NCQA)
Eli Lilly and Company
Place of Publication
Indianapolis, IN
Publisher
Eli Lilly and Company
Publication Date
2007
Subjects
Cross-Cultural Comparison
Delivery of Health Care
Patient-Centered Care
Cultural Diversity
Ethnic Groups
Professional-Patient Relations
Quality Assurance, Health Care
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.ncqa.org/Portals/0/HEDISQM/CLAS/CLAS_toolkit.pdf
http://www.ncqa.org/tabid/676/Default.aspx
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Breast cancer toolkit for aboriginal health care providers

https://bccalibrary.andornot.com/en/permalink/catalog18004
Alliance for Breast Cancer Information & Support, BC & Yukon. [Vancouver, BC?]: Alliance for Breast Cancer Information and Support, BC and Yukon , 2008.
Audience
Professional
Patient or Public
Call Number
WP870 B830a 2008
Availability
5 copies, 5 available
Includes:; Eating well with Canada's food guide : First nations, Inuit and Metis (2007); Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten); Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "eno…
More Information
Corporate Author
Alliance for Breast Cancer Information & Support, BC & Yukon
Place of Publication
[Vancouver, BC?]
Publisher
Alliance for Breast Cancer Information and Support, BC and Yukon
Publication Date
2008
Physical Description
10 p. : ill ; 28 cm.
Subjects
Breast Neoplasms
Breast Neoplasms - psychology
Health Personnel
First Nations
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Professional-Patient Relations
Ethnic Groups
Community Health Aides
Health Services Accessibility
Social Support
Patient Advocacy
British Columbia
BC Cancer Agency
Popular Work
Abstract
Includes:
Eating well with Canada's food guide : First nations, Inuit and Metis (2007)
Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten)
Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "enough"? by Susan R. Harris)
Abreast in the West 11(2) Spring 2009
DVD titled : Breast cancer tool kit for aboriginal health care providers : orientation DVD (2009)
Looking for and finding breast cancer
Understanding breast cancer
Understanding breast cancer treatments
Stories from aboriginal women
Talking to our family?
Recovery and lifestyle
What is palliative care?
Appendixes
Language
English
Material Type
Book
DVD
Audience
Professional
Patient or Public
Location
Vancouver Library
Surrey Library
Kelowna Library
Abbotsford Library
Call Number
WP870 B830a 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Archives Available
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Healthcare professional's guide to clinical cultural competence

https://bccalibrary.andornot.com/en/permalink/catalog15870
[Toronto, ON]: Mosby Elsevier , 2007.
Audience
Professional
Call Number
WY107 H434s 2007
Availability
2 copies, 2 available
Section I: Foundation stones -; Understanding cultural competence in health care / Rani Srivastava.; Culture: perspectives, myths, and misconceptions / Rani Srivastava.; Culture care framework I: overview and cultural sensitivity / Rani Srivastava.; Culture care framework II: cultural knowledge, re…
More Information
Editor
Srivastava, Rani H
Place of Publication
[Toronto, ON]
Publisher
Mosby Elsevier
Publication Date
2007
Physical Description
xiii, 352 p. : ill. ; 23 cm.
Subjects
Transcultural Nursing
Cross-Cultural Comparison
Clinical Competence
Cultural Diversity
Abstract
Section I: Foundation stones -
Understanding cultural competence in health care / Rani Srivastava.
Culture: perspectives, myths, and misconceptions / Rani Srivastava.
Culture care framework I: overview and cultural sensitivity / Rani Srivastava.
Culture care framework II: cultural knowledge, resources, and bridging the gap / Rani Srivastava
Section II: Universally applicable cultural knowledge -
Cross-cultural communication / Rani Srivastava.
Working with interpreters in healthcare settings / Rani Srivastava.
Caring for diverse families / Salma Debs-Ivall.
A working guide to illness beliefs and paths of healing / Raju Hajela.
Section III: Specific cultural considerations -
The beginning of life (the perinatal period) / Nancy Watts and Claire McDonald.
The end of life / Ann Pottinger, Athina Perivolaris, and David Howes.
Mental health practice / Hung-Tat (Ted) Lo and Ann Pottinger.
Immigrant women’s health / Ilene Hyman and Sepali Guruge.
Pain management / Mona Sawhney.
Caring-healing and complementary therapies / Sheila M. Lewis.
ISBN
9780779699605
0779699602
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
WY107 H434s 2007

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
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Healthcare professional's guide to clinical cultural competence

https://bccalibrary.andornot.com/en/permalink/catalog124374
[Toronto, ON]: Elsevier Inc. , 2023. 2nd ed.
Audience
Professional
Call Number
WY107 H434s 2023
Availability
2 copies, 2 available
More Information
Editor
Srivastava, Rani H
Edition
2nd ed.
Place of Publication
[Toronto, ON]
Publisher
Elsevier Inc.
Publication Date
2023
Physical Description
xviii, 430 p. : ill. ; 23 cm.
Subjects
Transcultural Nursing
Cross-Cultural Comparison
Clinical Competence
Cultural Diversity
ISBN
9780323790000
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WY107 H434s 2023

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://bccalibrary.andornot.com/en/permalink/catalog119737
BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Call Number
QZ201 C539 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects "be…
More Information
  1 read online  
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
Read Online
http://www.cw.bc.ca/library/pdf/2013PeerNavigatorToolkit.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer, culture, and communication

https://bccalibrary.andornot.com/en/permalink/catalog14320
New York, NY: Kluwer Academic/Plenum Publishers , c2004.
Audience
Professional
Call Number
QZ200 C217m 2004
Availability
3 copies, 3 available
More Information
Editor
Moore, Rhonda
Spiegel, David
Place of Publication
New York, NY
Publisher
Kluwer Academic/Plenum Publishers
Publication Date
c2004
Physical Description
xxii, 317 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Cross Cultural Comparison
Communication
ISBN
0306478854
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
QZ200 C217m 2004

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Delivering effective palliative care to cancer patients of diverse backgrounds : a knowledge synthesis

https://bccalibrary.andornot.com/en/permalink/catalog114779
Bell, Kirsten, Lee, Joyce, Con, Andrea, Doll, Richard, Kazanjian, Arminee, Kwong, Sandy, McGregor, Douglans, Syme, Ann, Tayler, Carolyn. [Vancouver, BC?]: BC Cancer Agency | University of British Columbia | Canadian Institutes of Health Research (CIHR) , 2009.
Audience
Professional
Call Number
WB310 B433 2009
Availability
1 copy, 1 available
More Information
Alternate Title
Delivering effective palliative care to diverse cancer patients
Author
Bell, Kirsten
Lee, Joyce
Con, Andrea
Doll, Richard
Kazanjian, Arminee
Kwong, Sandy
McGregor, Douglans
Syme, Ann
Tayler, Carolyn
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
University of British Columbia
Canadian Institutes of Health Research (CIHR)
Publication Date
2009
Physical Description
96 p. : ill. ; 29 cm.
Subjects
Palliative Care
Culturally Competent Care
Cultural Diversity
Health Services Accessibility
Ethnic Groups
Patient Care Planning
Palliative Treatment
Cancer Pain - prevention & control
Terminal Care
Terminally Ill
Evidence-Based Practice
Healthcare Disparities
Canada
Notes
Produced under the auspices of:
CIHR Cross Cultural Palliative New Emerging Team Sociobehavioural Research Centre, British Columbia Cancer Agency & School of Population & Public Health, University of British Columbia.
Language
English
Material Type
Book
Report
Audience
Professional
Location
Vancouver Library
Call Number
WB310 B433 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer care for all Canadians : improving access and minimizing disparities for vulnerable populations in Canada

https://bccalibrary.andornot.com/en/permalink/catalog16259
Barroetavena, Maria C, Palaty, Chrystal. [Vancouver, BC?]: BC Cancer Agency , 2008.
Audience
Professional
Call Number
QZ200 C214n 2007
Availability
2 copies, 2 available
Pt.1: Meeting proceedings; Section 1: Forum summary; Section 2: Forum outcomes and recommendations; Pt.2: Resources and programs : themes; Communities; Cultural competency; Language access; Navigation; Research; Rural and remote; Additional resources and programs
More Information
Alternate Title
National Forum on Cancer Care for All Canadians : Improving Access and Minimizing Disparities for Vulnerable Populations (2007 November 1-3 : Vancouver, BC, Canada)
Author
Barroetavena, Maria C
Palaty, Chrystal
Corporate Author
BC Cancer Agency
Canadian Partnership Against Cancer
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2008
Subjects
Neoplasms - epidemiology
Health Policy
Health Services Needs and Demand
Delivery of Health Care
Cultural Diversity
Health Services Accessibility
Cancer Care Facilities
Consumer Participation
Community Health Services
Canada
Abstract
Pt.1: Meeting proceedings
Section 1: Forum summary
Section 2: Forum outcomes and recommendations
Pt.2: Resources and programs : themes
Communities
Cultural competency
Language access
Navigation
Research
Rural and remote
Additional resources and programs
ISBN
9781896624198
1896624197
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C214n 2007

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
More Information
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Speaking of race: why everybody needs to talk about racism and how to do it

https://bccalibrary.andornot.com/en/permalink/catalog125293
Headlee, Celeste. New York, NY: Harper Wave , 2021.
Audience
Professional
Call Number
HT1503 H433 2021
Availability
2 copies, 2 available
More Information
Author
Headlee, Celeste
Place of Publication
New York, NY
Publisher
Harper Wave
Publication Date
2021
Physical Description
257 p. ; 24 cm.
Subjects
Race Relations
Racism
Prejudice
Communication
ISBN
9780063098152
Language
English
Material Type
Book
Status
Processing
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
HT1503 H433 2021

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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Public speaking for dummies

https://bccalibrary.andornot.com/en/permalink/catalog3255
Kushner, Michael. Foster City, Ca.: IDG Books Worldwide, Inc. , 1999.
Audience
Professional
Call Number
WX150 K97 1999
Availability
1 copy, 1 available
More Information
Author
Kushner, Michael
Place of Publication
Foster City, Ca.
Publisher
IDG Books Worldwide, Inc.
Publication Date
1999
Subjects
Speech
Communication
ISBN
764551590
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 K97 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
More Information
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://bccalibrary.andornot.com/en/permalink/catalog120268
Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed.
Audience
Professional
Call Number
PN4121 A159 2016
Availability
1 copy, 1 available
More Information
Alternate Title
Speaking up without freaking out : fifty techniques for confident and compelling presenting
Author
Abrahams, Matt
Edition
3rd ed.
Place of Publication
Dubuque, IA
Publisher
Kendall Hunt Publishing Company
Publication Date
[2016]
Physical Description
xi, 164 p. : ill. ; 19 cm.
Subjects
Speech
Public Speaking
Anxiety - prevention & control
Communication
Professionalism
ISBN
9781465290472
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
PN4121 A159 2016

Copies

c.1 BC Cancer Agency VAN Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Knowledge translation : introduction to models, strategies, and measures

https://bccalibrary.andornot.com/en/permalink/catalog21407
Sudsawad, Pimjai. Austin, TX: Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research , 2007.
Audience
Professional
More Information
  2 read online  
Author
Sudsawad, Pimjai
Place of Publication
Austin, TX
Publisher
Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research
Publication Date
2007
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.ncddr.org/kt/products/ktintro/
http://www.ktdrr.org/ktlibrary/articles_pubs/ktmodels/ktintro.pdf
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
More Information
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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Health literacy from A to Z : practical ways to communicate your health message

https://bccalibrary.andornot.com/en/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013.
Audience
Professional
Call Number
WA590 O81 2011
Availability
2 copies, 2 available
More Information
Author
Osborne, Helen
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.