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20 records – page 1 of 1.

Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
More Information
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
More Information
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.r2library.com/Resource/Title/1630910465
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Taking charge of cancer : what you need to know to get the best treatment

https://bccalibrary.andornot.com/en/permalink/catalog120125
Palma, David. Oakland, CA: New Harbinger Publications, Inc. , 2017.
Audience
Patient or Public
Call Number
QZ201 P171 2017
Availability
12 copies, 12 available
More Information
  1 read online  
Author
Palma, David
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
2017
Physical Description
x, 255 p. : ill. ; 23 cm.
Subjects
Neoplasms - diagnosis
Neoplasms--therapy
Neoplasms - psychology
Patient Navigation
Patient Participation - methods
Health Services Accessibility
Decision Making
Quality of Health Care
Physician-Patient Relations
Popular Work
Notes
Surrey CIC keep 2022 (F0002328)
ISBN
9781626258624
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 P171 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.
Access to color figures and links relevant to each chapter.
Read Online
http://www.qualitycancertreatment.com/links.html

Copies

c.1 BC Cancer Agency VAN Library Missing Available
c.2 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.3 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Wants, wishes, and wills : a medical and legal guide to protecting yourself and your family in sickness and in health

https://bccalibrary.andornot.com/en/permalink/catalog16235
Whitman, Wynne A, Glisson, Shawn D. Upper Saddle River, NJ: Financial Times Press , 2007.
Audience
Patient or Public
Call Number
W85.5 W579 2007
Availability
5 copies, 5 available
More Information
Author
Whitman, Wynne A
Glisson, Shawn D
Place of Publication
Upper Saddle River, NJ
Publisher
Financial Times Press
Publication Date
2007
Physical Description
xxviii, 302 p. ; 24 cm.
Subjects
Physician-Patient Relations
Patient Participation
Health Behavior
Advance Care Planning
Decision Making
Living Wills
Terminally Ill
Popular Work
ISBN
9780131568933
0131568981
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
W85.5 W579 2007

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Doctors' tale : professionalism and public trust

https://bccalibrary.andornot.com/en/permalink/catalog16193
Irvine, Donald. Abingdon, UK: Radcliffe Medical Press , 2003.
Audience
Professional
Call Number
W 84 I72d 2003
Availability
1 copy, 1 available
More Information
Author
Irvine, Donald
Place of Publication
Abingdon, UK
Publisher
Radcliffe Medical Press
Publication Date
2003
Physical Description
ix, 247 p. ; 24 cm.
Subjects
Delivery of Health Care - organization & administration
Quality Assurance, Health Care
Physician-Patient Relations
Public Opinion
Clinical Competence - legislation & jurisprudence
Homicide
Malpractice - legislation & jurisprudence
Medical Staff, Hospital - legislation & jurisprudence
Organizational Culture
Great Britain
ISBN
9781857759778
185775977X
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 I72d 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Empathy and the practice of medicine : beyond pills and the scalpel

https://bccalibrary.andornot.com/en/permalink/catalog9525
New Haven, CT: Yale University Press , 1993.
Audience
Professional
Call Number
W62 E55 1993
Availability
1 copy, 1 available
More Information
Editor
Spiro, Howard M
Place of Publication
New Haven, CT
Publisher
Yale University Press
Publication Date
1993
Subjects
Empathy
Physician-Patient Relations
Nurse-Patient Relations
ISBN
0300066708
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 E55 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Communication skills that heal : a practical approach to a new professionalism in medicine

https://bccalibrary.andornot.com/en/permalink/catalog14442
Bub, Barry. Oxford: Radcliffe Publishing , 2006.
Audience
Professional
Call Number
W62 B917 2006
Availability
1 copy, 1 available
More Information
Author
Bub, Barry
Place of Publication
Oxford
Publisher
Radcliffe Publishing
Publication Date
2006
Physical Description
xxiv, 165 p.
Subjects
Communication
Physician-Patient Relations
Professional-Patient Relations
ISBN
9781857756647
1857756649
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 B917 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Renewal of generosity : illness, medicine, and how to live

https://bccalibrary.andornot.com/en/permalink/catalog21108
Frank, Arthur W. Chicago, IL: University of Chicago Press , 2005. paperback ed.
Audience
Professional
Call Number
W62 F828r 2005
Availability
1 copy, 1 available
More Information
Alternate Title
Generosity
Author
Frank, Arthur W
Edition
paperback ed.
Place of Publication
Chicago, IL
Publisher
University of Chicago Press
Publication Date
2005
Physical Description
166 p. ; 22 cm.
Subjects
Physician-Patient Relations
Ethics, Medical
Empathy
Professional-Patient Relations
Bioethics
ISBN
9780226260174
0226260178
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 F828r 2005

Copies

c.1 BC Cancer Agency VAN Library Available
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Art and science of patient education for health literacy

https://bccalibrary.andornot.com/en/permalink/catalog123611
Stewart, Mellisa N. St Louis, MO: Elsevier , 2020.
Audience
Professional
Call Number
WA590 S849 2020
Availability
2 copies, 2 available
More Information
Author
Stewart, Mellisa N.
Place of Publication
St Louis, MO
Publisher
Elsevier
Publication Date
2020
Physical Description
xiii, 241 p. : ill. ; 23 cm
Subjects
Health Literacy
Patient Education as Topic
Professional-Patient Relations
Physician-Patient Relations
ISBN
9780323609081
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 S849 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Medicine and compassion : a Tibetan Lama's guidance for caregivers

https://bccalibrary.andornot.com/en/permalink/catalog14244
Rinpoche, Chokyi Nyima, Shlim, David R. [Boston, MA]: Wisdom Publications , 2004.
Audience
Professional
Call Number
W61 R582 2004
Availability
1 copy, 1 available
More Information
Author
Rinpoche, Chokyi Nyima
Shlim, David R
Place of Publication
[Boston, MA]
Publisher
Wisdom Publications
Publication Date
2004
Subjects
Religion and Medicine
Empathy
Buddhism
Caregivers
Physician-Patient Relations
ISBN
0861714784
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W61 R582 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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The care we dream of : liberatory & transformative approaches to LGBTQ+ health

https://bccalibrary.andornot.com/en/permalink/catalog124550
Vancouver, BC: Arsenal Pulp Press , 2021.
Audience
Patient or Public
More Information
  1 read online  
Editor
Sharman, Zena
Place of Publication
Vancouver, BC
Publisher
Arsenal Pulp Press
Publication Date
2021
Series
EBSCOhost eBook
Subjects
Sexual and Gender Minorities
Minority Health
Healthcare Disparities
Physician-Patient Relations
Personal Narratives
Notes
SOGIE 2SLGBTQIA Collection
ISBN
9781551528618
Language
English
Material Type
Ebook
Audience
Patient or Public
Location
Internet
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online
https://web-p-ebscohost-com.bccancer.idm.oclc.org/pfi/detail/detail?vid=1&sid=0aa0e1c4-d9fa-4d07-bd1b-24459213a65e%40redis&bdata=JkF1dGhUeXBlPWNvb2tpZSxpcCxzc28sdXJsLHVpZCZzaXRlPXBmaS1saXZl#
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Cancer experience : the doctor, the patient, the journey

https://bccalibrary.andornot.com/en/permalink/catalog113855
Sessions, Roy B. Lanham, MD: Rowman & Littlefield Publishers, Inc. , 2012.
Audience
Professional
More Information
  1 read online  
Author
Sessions, Roy B
Place of Publication
Lanham, MD
Publisher
Rowman & Littlefield Publishers, Inc.
Publication Date
2012
Series
Proquest Ebook Central
Ebrary books
Subjects
Ethics, Medical
Neoplasms - psychology
Patient care - ethics
Medical Oncology - ethics
Physician-Patient Relations
Health Knowledge, Attitudes, Practice
Suicide, Assisted
ISBN
9781442216235
9781626564275
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/reader.action?docID=889026
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Communicating with cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog121141
Smyth, John F. Danvers, MA: ESMO Press , 2013.
Audience
Professional
Call Number
QZ200 S667 2013
Availability
1 copy, 1 available
Contents:; Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
More Information
Author
Smyth, John F
Corporate Author
European Society for Medical Oncology
Place of Publication
Danvers, MA
Publisher
ESMO Press
Publication Date
2013
Physical Description
xi, 91 p. ; 21 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Health Communication - methods
Abstract
Contents:
Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S667 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Love is the strongest medicine : notes from a cancer doctor on connection, creativity, and compassion

https://bccalibrary.andornot.com/en/permalink/catalog123373
Eisenberg, Steven. Carlsbad, CA: Hay House, Inc. , 2021.
Audience
Patient or Public
Call Number
QZ201 E574 2021
Availability
3 copies, 3 available
More Information
Author
Eisenberg, Steven
Place of Publication
Carlsbad, CA
Publisher
Hay House, Inc.
Publication Date
2021
Physical Description
xx, 185 pages ; 23 cm
Subjects
Neoplasms - psychology
Physician-Patient Relations
Empathy
Oncologists
Popular Work
Notes
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9781401960896
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 E574 2021

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Only 10 seconds to care : help and hope for busy clinicians

https://bccalibrary.andornot.com/en/permalink/catalog18164
Harpham, Wendy Schlessel. Philadelphia, PA: ACP Press , 2009.
Audience
Professional
Call Number
W62 H295 2009
Availability
6 copies, 5 available
More Information
Author
Harpham, Wendy Schlessel
Corporate Author
American College of Physicians
Place of Publication
Philadelphia, PA
Publisher
ACP Press
Publication Date
2009
Physical Description
xvii, 195 p. ; 21 cm.
Subjects
Physician-Patient Relations
Professional-Patient Relations
Empathy
Neoplasms - psychology
Communication
Lymphoma, Non-Hodgkin
Patients - psychology
Quality of Life
Personal Narratives
ISBN
9781934465394
1934465399
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
W62 H295 2009

Copies

c.1 BC Cancer Agency ARHCC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Look it up! : what patients, doctors, nurses, and pharmacists need to know about the Internet and primary health care

https://bccalibrary.andornot.com/en/permalink/catalog120879
Pluye, Pierre, Barlow, Julie, Grad, Roland. Montreal, QC: McGill-Queen's University Press , 2017.
Audience
Professional
Call Number
W 26.55.D2 P738 2017
Availability
1 copy, 1 available
Table of Contents:; 1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and…
More Information
  1 read online  
Author
Pluye, Pierre
Barlow, Julie
Grad, Roland
Place of Publication
Montreal, QC
Publisher
McGill-Queen's University Press
Publication Date
2017
Physical Description
xii, 182 p. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Decision Making, Computer-Assisted
Internet
Primary Health Care
Physician-Patient Relations
Health Literacy
Medical Informatics
Popular Work
Abstract
Table of Contents:
1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and Doctors Can't Remember Everything -- 9 The Hidden Problem of Health Literacy -- 10 The Family Doctor of the Future.
ISBN
9780773551367
9780773551909
9780773551916
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Internet
Call Number
W 26.55.D2 P738 2017
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=1586795&site=ehost-live

Copies

c.1 BC Cancer Agency VAN Library Available
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Ethical issues in cancer patient care

https://bccalibrary.andornot.com/en/permalink/catalog16077
New York, NY: Springer , 2008. 2nd ed.
Audience
Professional
Call Number
QZ266 E84 2008
Availability
5 copies, 5 available
More Information
Editor
Angelos, Peter
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Springer
Publication Date
2008
Physical Description
xii, 258 p. ; 25 cm.
Series
Cancer treatment and research 140
Subjects
Ethics, Medical
Neoplasms - therapy
Physician-Patient Relations
Communication
Truth Disclosure
Palliative Care
ISBN
9780387736389
0387736387
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
QZ266 E84 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.