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20 records – page 1 of 1.

First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog119867
Gallup Press. New York, NY: Gallup Press , 2016. Rev. ed.
Audience
Professional
Call Number
WX159 G175 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Gallup Press
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Gallup Press
Publication Date
2016
Physical Description
350 p., : ill. ; 24 cm.
Subjects
Personnel Management - methods
Leadership
Organizational Innovation
Employee Performance Appraisal
Staff Development
Notes
This book is a revised edition of First, break all the rules / Curt Coffman and Marcus Buckingham. 1999.
ISBN
9781595621115
Language
English
Material Type
Book
Audience
Professional
Location
Abbotsford Library
Call Number
WX159 G175 2016

Copies

c.1 BC Cancer Agency ARHCC Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Perfect phrases for performance reviews : hundreds of ready-to-use phrases for describing employee performance

https://bccalibrary.andornot.com/en/permalink/catalog121751
Max, Douglas, Bacal, Robert. [Toronto, ON]: McGraw Hill , 2011. 2nd rev. ed.
Audience
Professional
Call Number
WX159 M463 2011
Availability
1 copy, 1 available
More Information
Author
Max, Douglas
Bacal, Robert
Edition
2nd rev. ed.
Place of Publication
[Toronto, ON]
Publisher
McGraw Hill
Publication Date
2011
Physical Description
xv, 204 p. ; 21 cm.
Subjects
Employee Performance Appraisal
Terminology as Topic
Personnel Management
ISBN
9780071745079
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 M463 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Five languages of appreciation in the workplace : empowering organizations by encouraging people

https://bccalibrary.andornot.com/en/permalink/catalog124361
Chapman, Gary, White, Paul. Chicago, IL: Northfield Publishing , 2011.
Audience
Professional
Call Number
WX159 C466 2011
Availability
1 copy, 1 available
More Information
Author
Chapman, Gary
White, Paul
Place of Publication
Chicago, IL
Publisher
Northfield Publishing
Publication Date
2011
Physical Description
251 p. : 22 cm.
Subjects
Motivation
Work Engagement
Working Conditions - psychology
Personnel Turnover
Personnel Management
ISBN
9780802418401
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C466 2011

Copies

c.1 BC Cancer Agency VIC Library Available
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Intelligent disobedience : doing right when you're told to do wrong

https://bccalibrary.andornot.com/en/permalink/catalog113857
Chaleff, Ira. Oakland, CA: Berrett-Koehler Publishers, Inc. , 2015.
Audience
Professional
More Information
  1 read online  
Author
Chaleff, Ira
Place of Publication
Oakland, CA
Publisher
Berrett-Koehler Publishers, Inc.
Publication Date
2015
Physical Description
xvi, 206 p.
Series
Proquest Ebook Central
Ebrary books
Subjects
Decision Making - ethics
Morals
Social Responsibility
Organizational Culture
ISBN
9781626564282
9781626564275
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/reader.action?docID=1924418
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Creating a just culture : a nurse leader's guide

https://bccalibrary.andornot.com/en/permalink/catalog122409
Miller, Vivian B. Danvers, MA: HCPro , 2011.
Audience
Professional
Contents:
More Information
  1 read online  
Author
Miller, Vivian B.
Place of Publication
Danvers, MA
Publisher
HCPro
Publication Date
2011
Series
EBSCOhost eBook Nursing Collection
Subjects
Hospital Administration
Safety Management
Mandatory reporting
Organizational Culture
Nurses Instruction
Abstract
Contents:
ISBN
9781601467652
9781615691043
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e680sww&AN=493936
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota way to continous improvement : linking strategy and operational excellence to achieve superior performance

https://bccalibrary.andornot.com/en/permalink/catalog20743
Liker, Jeffrey, Franz, James K. New York, NY: McGraw-Hill , 2011.
Audience
Professional
Call Number
WX150 L727 2011
Availability
1 copy, 1 available
More Information
Author
Liker, Jeffrey
Franz, James K
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xxvii, 450 p. : ill. ; 24 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Innovation
Quality Improvement
United States
ISBN
9780071477468
0071477462
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 L727 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Coaching for engagement : achieving results through powerful conversations

https://bccalibrary.andornot.com/en/permalink/catalog121750
Hancox, Bob, Hunter, Russell, Boudreau, Kristann. [Vancouver, BC?]: Tekara Organizational Effectiveness Inc. , 2010.
Audience
Professional
Call Number
WX159 H235 2010
Availability
1 copy, 1 available
More Information
Author
Hancox, Bob
Hunter, Russell
Boudreau, Kristann
Place of Publication
[Vancouver, BC?]
Publisher
Tekara Organizational Effectiveness Inc.
Publication Date
2010
Physical Description
205 p. : ill. ; 23 cm.
Subjects
Work Engagement
Mentoring
Organizational Innovation
Leadership
Personnel Management
ISBN
9780986700507
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 H235 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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LGBTQ cultures : what health care professionals need to know about sexual and gender diversity

https://bccalibrary.andornot.com/en/permalink/catalog120535
Eliason, Michele J., Chinn, Peggy L. Philadelphia, PA: Wolters Kluwer , 2018. 3rd ed.
Audience
Professional
Table of Contents:; Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ co…
More Information
  1 read online  
Author
Eliason, Michele J.
Chinn, Peggy L.
Edition
3rd ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer
Publication Date
2018
Series
R2 Library
Subjects
Sexual and Gender Minorities
Transgender Persons
Attitude of Health Personnel
Culturally Competent Care
Gender Identity
Social Stigma
Health Equity
Health Services for Transgender Persons
Abstract
Table of Contents:
Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ communities -- The effects of stigma on health -- Substance abuse and mental health -- Physical health disorders -- Provider attitudes and knowledge -- LGBTQ healthcare professionals -- Structural barriers to quality care -- Conclusions and a call to action.
ISBN
1496394607
9781496394606
9781496394613
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1496394607
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Truth of it : an unscripted video series about cancer : caregiver experience

https://bccalibrary.andornot.com/en/permalink/catalog120821
Canadian Partnership Against Cancer. [Toronto, ON]: Cancer View Canada , [2010].
Audience
Patient or Public
Call Number
QZ201 T875c 2010 v.7
Availability
1 copy, 1 available
Sisters. Husbands. Daughters. Fathers. Familiar roles transform when one cares for a family member or close friend living with cancer. Watching these videos will allow you to meet someone who has cared for a loved one with cancer.
More Information
  1 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Cancer View Canada
Publication Date
[2010]
Physical Description
1 videodisc (approximately 100 min.)
Series
Truth of it 7
Subjects
Caregivers - psychology
Neoplasms - psychology
Adaptation, Psychological
Palliative Care
Social Support
Family Relations
Personal Narratives
Popular Work
Abstract
Sisters. Husbands. Daughters. Fathers. Familiar roles transform when one cares for a family member or close friend living with cancer. Watching these videos will allow you to meet someone who has cared for a loved one with cancer.
Language
English
Material Type
Video
DVD
Online
Audience
Patient or Public
Location
Vancouver Library
Internet
Call Number
QZ201 T875c 2010 v.7
Read Online
https://www.partnershipagainstcancer.ca/topics/truth-of-it-video-series/

Copies

c.1 BC Cancer Agency VAN Library Available
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Getting things done: the art of stress-free productivity

https://bccalibrary.andornot.com/en/permalink/catalog119814
Allen, David. New York, NY: Penguin Books , 2015. Rev. ed.
Audience
Professional
Call Number
WX150 A425 2015
Availability
1 copy, 1 available
More Information
Author
Allen, David
Edition
Rev. ed.
Place of Publication
New York, NY
Publisher
Penguin Books
Publication Date
2015
Physical Description
xxiii, 317 p. ; 22 cm.
Subjects
Adaptation, Psychological
Time Management
Planning Techniques
Efficiency
Task Performance and Analysis
Goals
ISBN
9780349408941
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 A425 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Truth of it : an unscripted video series about cancer : palliative care experience

https://bccalibrary.andornot.com/en/permalink/catalog120819
Canadian Partnership Against Cancer. [Toronto, ON]: Cancer View Canada , [2010].
Audience
Patient or Public
Call Number
QZ201 T875p 2010 v.6
Availability
1 copy, 1 available
Bringing to light the concerns and needs of palliative care patients, this set of videos aims to support individuals receiving end-of-life care, as well as caregivers and health care providers working with them.
More Information
  1 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Cancer View Canada
Publication Date
[2010]
Physical Description
1 videodisc (105 min.)
Series
Truth of it 6
Subjects
Palliative Care
Terminal Care - psychology
Neoplasms - psychology
Adaptation, Psychological
Patient Comfort
Social Support
Caregivers
Family Relations
Patients
Personal Narratives
Popular Work
Abstract
Bringing to light the concerns and needs of palliative care patients, this set of videos aims to support individuals receiving end-of-life care, as well as caregivers and health care providers working with them.
Language
English
Material Type
Video
DVD
Online
Audience
Patient or Public
Location
Vancouver Library
Internet
Call Number
QZ201 T875p 2010 v.6
Read Online
https://www.partnershipagainstcancer.ca/topics/truth-of-it-video-series/

Copies

c.1 BC Cancer Agency VAN Library Available
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Truth of it : an unscripted video series about cancer : patient experience

https://bccalibrary.andornot.com/en/permalink/catalog20704
Canadian Partnership Against Cancer. [Toronto, ON]: Cancer View Canada , 2010.
Audience
Patient or Public
Call Number
QZ201 T875c 2010 v.2
Availability
5 copies, 5 available
More Information
  1 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Cancer View Canada
Publication Date
2010
Series
Truth of it 2
Subjects
Neoplasms - psychology
Social Support
Adaptation, Psychological
Neoplasms - therapy
Neoplasms - rehabilitation
Family Relations
Survivors
Patients
Body Image
Popular Work
Personal Narratives
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Internet
Call Number
QZ201 T875c 2010 v.2
Read Online
https://www.partnershipagainstcancer.ca/topics/truth-of-it-video-series/

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr REF Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Truth of it : an unscripted video series about cancer : individual themes

https://bccalibrary.andornot.com/en/permalink/catalog19552
Canadian Partnership Against Cancer. [Toronto, ON]: Cancer View Canada , 2010.
Audience
Patient or Public
Call Number
QZ201 T875c 2010 v.1
Availability
5 copies, 5 available
Be your own advocate; Body Image; Coping; Getting the news; Practical Advice; Rural living; Talking to kids; Telling friends and family; The hard parts; What I learned
More Information
  1 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Cancer View Canada
Publication Date
2010
Series
Truth of it 1
Subjects
Neoplasms - psychology
Social Support
Adaptation, Psychological
Neoplasms - therapy
Neoplasms - rehabilitation
Family Relations
Survivors
Patients
Caregivers
Body Image
Popular Work
Personal Narratives
Abstract
Be your own advocate
Body Image
Coping
Getting the news
Practical Advice
Rural living
Talking to kids
Telling friends and family
The hard parts
What I learned
Language
English
Material Type
Video
DVD
Online
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Internet
Call Number
QZ201 T875c 2010 v.1
Read Online
https://www.partnershipagainstcancer.ca/topics/truth-of-it-video-series/

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr REF Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Truth of it : an unscripted video series about cancer : young adults

https://bccalibrary.andornot.com/en/permalink/catalog20705
Canadian Partnership Against Cancer. [Toronto, ON]: Cancer View Canada , 2010.
Audience
Patient or Public
Call Number
QZ201 T875c 2010 v.3
Availability
5 copies, 5 available
More Information
  1 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Cancer View Canada
Publication Date
2010
Series
Truth of it 3
Subjects
Neoplasms - psychology
Social Support
Adaptation, Psychological
Neoplasms - therapy
Neoplasms - rehabilitation
Young Adult
Family Relations
Survivors
Patients
Body Image
Popular Work
Personal Narratives
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Internet
Vancouver Library
Call Number
QZ201 T875c 2010 v.3
Read Online
https://www.partnershipagainstcancer.ca/topics/truth-of-it-video-series/

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency CSI Cancer Info Ctr REF Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Truth of it : an unscripted video series about cancer : breast cancer

https://bccalibrary.andornot.com/en/permalink/catalog20706
Canadian Partnership Against Cancer. [Toronto, ON]: Cancer View Canada , 2010.
Audience
Patient or Public
Call Number
QZ201 T875c 2010 v.4
Availability
4 copies, 4 available
More Information
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Cancer View Canada
Publication Date
2010
Series
Truth of it 4
Subjects
Breast Neoplasms - psychology
Social Support
Adaptation, Psychological
Breast Neoplasms - therapy
Breast Neoplasms - rehabilitation
Family Relations
Survivors
Patients
Body Image
Popular Work
Personal Narratives
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 T875c 2010 v.4

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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20 records – page 1 of 1.