Author

deBronkart, Dave

Sands, Danny

Place of Publication

[California]

Publisher

CreateSpace Independent Publishing Platform

Publication Date

2013

Physical Description

xx, 78 p. ; 23 cm.

Subjects

Patient-Centered Care

Patient Participation

Patient Satisfaction

Professional - Patient Relations

Cancer Survivors

ISBN

1466306493

9781466306493

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W84.7 D288 2013

Copies

Corporate Author

Macmillan Cancer Support

Place of Publication

[United Kingdom]

Publisher

Macmillan Cancer Support

Publication Date

[2016]

Subjects

Neoplasms

Aged

Health Services for the Aged

Health Services Accessibility

Attitude to Health

Patient Satisfaction

Health Care Surveys

Abstract

Report exploring the experiences of older people affected by cancer.

Language

English

Material Type

Report

Online

Audience

Professional

Location

Internet

Corporate Author

Canadian Institute for Health Information

Place of Publication

[Ottawa, ON]

Publisher

Canadian Institute for Health Information

Publication Date

2008

Physical Description

vii, 62 p. : ill. ; 28 cm.

Subjects

Health Care Costs

Economics, Medical

Health Expenditures

Health Services Administration

Hospital Administration

Hospitalization

Statistics

Canada

ISBN

9781554652129

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Call Number

W74 DC2 C212c 2008

Website Notes

The pdf must be downloaded from this page

Copies

Author

Schneider, Stephen Henry

Lane, Janica

Edition

1st Da Capo Press ed.

Place of Publication

Cambridge, MA

Publisher

Da Capo Press

Publication Date

2005

Subjects

Patient Participation - personal narratives

Physician-Patient Relations - personal narratives

Neoplasms - therapy - personal narratives

Delivery of Health Care - personal narratives

Patient Advocacy

Patient Compliance

Patient Satisfaction

Lymphoma, Non-Hodgkin

ISBN

9780738210254

0738210250

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

WX150 S459p 2005

Copies

Author

Cousins, Norman

Place of Publication

New York, NY

Publisher

W.W. Norton & Company

Publication Date

1979

Physical Description

173 p. ; 19 cm.

Subjects

Attitude to Health

Consumer Participation

Volition

Personal Narratives

Popular Work

ISBN

9780393038873

0393038874

Language

English

Material Type

Book

Audience

Patient or Public

Location

Abbotsford Cancer Info Ctr

Prince George Cancer Info Ctr

Call Number

WD375 C867 1979

Copies

Corporate Author

BC Cancer Agency

British Columbia Ministry of Health

First Nations Health Authority

BC Patient Safety & Quality Council

Place of Publication

[Vancouver, BC?]

Publisher

BC Patient Safety & Quality Council

Publication Date

2019

Subjects

Patient Navigation

Patient Satisfaction

Neoplasms

Neoplasms - psychology

Health Personnel

Delivery of Health Care, Integrated

Quality of Health Care

Health Services

Health Services, Indigenous

British Columbia

Notes

January 2019

Language

English

Material Type

Report

Online

Audience

Professional

Location

Internet

Website Notes

High-resolution versions of the maps can be

downloaded from BCPSQC.ca

Corporate Author

Canadian Partnership Against Cancer

Place of Publication

[Toronto, ON]

Publisher

Canadian Partnership Against Cancer

Publication Date

2018

Physical Description

50 p.

Series

System performance reports

Subjects

Neoplasms

Neoplasms - psychology

Patient Satisfaction

Patient Navigation

Cancer Survivors

Adaptation, Psychological

Uncertainty

Integrative Oncology

Health Services Accessibility

Delivery of Health Care, Integrated

Continuity of Care

Quality of Health Care

Statistics

Canada

Abstract

Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website

Notes

January 2018

ISBN

9781988000343

9781988000350

Language

English

Material Type

Report

Online

Audience

Professional

Location

Internet

Corporate Author

Marie Curie

Place of Publication

[United Kingdom]

Publisher

Marie Curie

Publication Date

2016

Subjects

Terminal Care

Terminally Ill - psychology

Palliative Care

Hospice Care

Patient-Centered Care

Patient Satisfaction

Surveys and Questionnaires

Sexual and Gender Minorities

Health Services for Transgender Persons

Abstract

Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.

Notes

SOGIE 2SLGBTQIA Collection

Language

English

Material Type

Report

Online

Audience

Professional

Location

Internet

Editor

King, Cynthia R

Hinds, Pamela S

Edition

2nd ed.

Place of Publication

Sudbury, MA

Publisher

Jones and Bartlett

Publication Date

2003

Physical Description

xxvii, 533 p. : ill

Series

Jones and Bartlett series in oncology

Subjects

Neoplasms - nursing

Quality of Life

Patient Satisfaction

Oncology Nursing

ISBN

0763722359

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

WY156 Q14 2003

Copies

Alternate Title

What you need to know : overcome the 10 common mistakes patients make

What you need to know : overcome the ten common mistakes patients make

Author

Rosenber, Stephen A.

Place of Publication

Madison, WI

Publisher

Stephen Rosenberg MD, LLC

Publication Date

2017

Physical Description

xiii, 233 p. ; 21 cm.

Subjects

Neoplasms - diagnosis

Neoplasms - therapy

Neoplasms - psychology

Patient Navigation

Physician-Patient Relations

Decision Making

Popular Work

ISBN

9780999277409

Language

English

Material Type

Book

Audience

Patient or Public

Location

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Vancouver Cancer Info Ctr

Victoria Cancer Info Ctr

Call Number

QZ201 R813 2017

Website Notes

This resource was purchased with a donation from the Order of the Eastern Star.

Copies

Corporate Author

First Nations Health Authority

Metis Nation British Columbia

BC Association of Aboriginal Friendship Centres

BC Cancer Agency

Place of Publication

[West Vancouver, BC]

Publisher

First Nations Health Authority

Publication Date

2017

Subjects

Patient Navigation

Health Services, Indigenous

Self Care

Social Support

Culturally Competent Care

Neoplasms - psychology

Neoplasms - therapy

Neoplasms - rehabilitation

Medicine, Traditional

First Nations

Patient Education Handout

Language

English

Material Type

Booklet

Online

Audience

Patient or Public

Location

Internet

Author

Jago, Charles

Burghardt, Jeff

Corporate Author

Withinsight Services (B.C.)

Place of Publication

Nelson, BC

Publisher

Withinsight Services

Publication Date

2006

Physical Description

iii, 65 p. ; ill. ; 28 cm.

Subjects

Cancer Care Facilities - organization & administration

Neoplasms - therapy

Health Services Needs and Demand

Health Policy

Delivery of Health Care

Consumer Participation

Community Health Services

British Columbia

ISBN

9780772658500

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

VC Library Archives

Victoria Library

Call Number

QZ200 P925 2006

Copies

Corporate Author

First Nations Health Authority

BC Cancer Agency

Place of Publication

[West Vancouver, BC]

Publisher

First Nations Health Authority

Publication Date

[2023?]

Physical Description

67 p. : col. ill. ; 22 cm.

Subjects

Neoplasms - psychology

Neoplasms - therapy

Neoplasms - rehabilitation

Health Services, Indigenous

Patient Navigation

Self Care

Social Support

Culturally Competent Care

Medicine, Traditional

Personal Narratives

First Nations

Patient Education Handout

Notes

"This booklet is based on an earlier publication Living with Cancer--Everyone Deserves Support...The stories in this book were shared at Telling Our Stories Conference held in Prince George, BC in June 2016"

Language

English

Material Type

Book

Online

Status

Processing

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Victoria Cancer Info Ctr

Internet

Call Number

QZ201 F527 2023

Copies

Corporate Author

First Nations Health Authority

Metis Nation British Columbia

BC Cancer Agency

BC Association of Aboriginal Friendship Centres

Place of Publication

[West Vancouver, BC]

Publisher

First Nations Health Authority

Publication Date

2017

Physical Description

104 p. : col. ill. ; 22 cm.

Subjects

Neoplasms - psychology

Neoplasms - therapy

Neoplasms - rehabilitation

Health Services, Indigenous

Patient Navigation

Self Care

Social Support

Culturally Competent Care

Medicine, Traditional

Personal Narratives

First Nations

Patient Education Handout

Notes

The stories in this book were shared at Telling Our Stories Conference held in Prince George, BC in June 2016.

Language

English

Material Type

Book

Online

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Vancouver Cancer Info Ctr

Victoria Cancer Info Ctr

Internet

Call Number

QZ201 F527 2017

Copies

Editor

Sullivan, Terrence

Place of Publication

[Ottawa, ON]

Publisher

Canadian Healthcare Association

Publication Date

2003

Subjects

Neoplasms - Ontario

Quality of Health Care - Ontario

Patient Satisfaction

ISBN

1896151094

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

QZ200 S915 2003

Copies

Alternate Title

National Forum on Cancer Care for All Canadians : Improving Access and Minimizing Disparities for Vulnerable Populations (2007 November 1-3 : Vancouver, BC, Canada)

Author

Barroetavena, Maria C

Palaty, Chrystal

Corporate Author

BC Cancer Agency

Canadian Partnership Against Cancer

Place of Publication

[Vancouver, BC?]

Publisher

BC Cancer Agency

Publication Date

2008

Subjects

Neoplasms - epidemiology

Health Policy

Health Services Needs and Demand

Delivery of Health Care

Cultural Diversity

Health Services Accessibility

Cancer Care Facilities

Consumer Participation

Community Health Services

Canada

Abstract

Pt.1: Meeting proceedings

Section 1: Forum summary

Section 2: Forum outcomes and recommendations

Pt.2: Resources and programs : themes

Communities

Cultural competency

Language access

Navigation

Research

Rural and remote

Additional resources and programs

ISBN

9781896624198

1896624197

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

QZ200 C214n 2007

Copies

Corporate Author

First Nations Health Authority

Metis Nation British Columbia

BC Cancer Agency

BC Association of Aboriginal Friendship Centres

Place of Publication

[West Vancouver, BC]

Publisher

First Nations Health Authority

Publication Date

2017

Physical Description

102 p. : col. ill. ; 22 cm.

Subjects

Neoplasms - psychology

Neoplasms - therapy

Neoplasms - rehabilitation

Health Services, Indigenous

Patient Navigation

Self Care

Social Support

Patient Education

Culturally Competent Care

Medicine, Traditional

Personal Narratives

Metis

First Nations

Patient Education Handout

Notes

The stories in this book were shared at Telling Our Stories Conference held in Prince George, BC in June 2016.

Language

English

Material Type

Book

Online

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Kelowna Cancer Info Ctr

Prince George Cancer Info Ctr

Vancouver Cancer Info Ctr

Victoria Cancer Info Ctr

Internet

Call Number

QZ201 F527m 2017

Copies

Editor

Ziebland, Sue

Coulter, Angela

Calabrese, Joseph D.

Place of Publication

Oxford, UK

Publisher

Oxford University Press

Publication Date

2013

Physical Description

x, 169 p. : ill. ; 24 cm.

Subjects

Quality Assurance, Health Care - methods

Health Care Surveys - methods

Patient Satisfaction

Patient Acceptance of Health Care

Abstract

Table of Contents:

Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.

ISBN

9780199665372

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Call Number

W84.41 U55 2013

Copies

Author

Decter, Michael

Grosso, Francesca

Place of Publication

[Toronto, ON]

Publisher

Penguin Canada

Publication Date

2006

Physical Description

xviii, 358 p. ; 23 cm.

Subjects

Medical Care

Patient Education

Consumer Advocacy

Delivery of Health Care

Health Services Accessibility

Canada

ISBN

9780143050452

0143050451

Language

English

Material Type

Book

Audience

Patient or Public

Location

Vancouver Library

Abbotsford Cancer Info Ctr

Call Number

WA540 DC2 D295 2006

Copies

Author

Snyder, Bo

Place of Publication

Chicago, IL

Publisher

Health Administration Press

Publication Date

2016

Series

R2 Library

ACHE management series

Subjects

Patient Satisfaction

Physician-Patient Relations

Quality of Health Care

Work Engagement

Work Performance

Quality Improvement

Abstract

Table of Contents:

The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.

ISBN

1567937381

9781567937381

9781567938098

Language

English

Material Type

Ebook

Audience

Professional

Location

Internet

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.