Author

Katz, Barbara

Place of Publication

Burlington, MA

Publisher

Jones & Bartlett Learning

Publication Date

2020

Physical Description

xiii, 462 p. : ill. ; 23 cm.

Subjects

Transitional Care - organization & administration

Patient-Centered Care

Patient Readmission

Professional - Patient Relations

Interprofessional Relations

ISBN

9781284129427

Language

English

Material Type

Book

Audience

Professional

Location

Abbotsford Library

Kelowna Library

Call Number

W 84.7 K19 2020

Copies

Editor

MacKinnon, Neil J

Place of Publication

[Toronto, ON]

Publisher

Canadian Pharmacists Association

Publication Date

2003

Physical Description

xvii, 167 p. : ill. ; 24 cm.

Subjects

Pharmaceutical Services - organization & administration

Continuity of Patient Care - organization & administration

Medication Errors - prevention & control

Canada

ISBN

9781894402071

1894402073

Language

English

Material Type

Book

Audience

Professional

Location

Abbotsford Library

Call Number

QV737 S277 2003

Copies

Author

Kaner, Sam

Lind, Lenny

Edition

2nd ed.

Place of Publication

San Francisco, CA

Publisher

John Wiley & Sons, Inc.

Jossey Bass

Publication Date

2007

Physical Description

xx, 341 p. : ill. ; 28 cm.

Series

Jossey-Bass business & management series

Subjects

Decision Making - organization & administration

Organizational Innovation

Employee Incentive Plans

Personnel Management

Cooperative behavior

Group Processes

Consensus

Handbooks

ISBN

9780787982669

0787982660

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Call Number

HD30.23 K275 2007

Copies

Editor

Lloyd-Williams, Mari

Edition

2nd ed.

Place of Publication

New York, NY

Publisher

Oxford University Press

Publication Date

2008

Physical Description

xiv, 261 p. : ill. ; 24 cm.

Subjects

Palliative Care - psychology

Terminally Ill - psychology

Patient Care Team

Professional-Patient Relations

Professional-Family Relations

ISBN

9780199216420

0309084377

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Call Number

WB310 P975 2008

Copies

Author

Connor, Stephen R

Edition

2nd ed.

Place of Publication

New York, NY

Publisher

Routledge

Publication Date

2009

Physical Description

xv, 262 p. : ill. ; 23 cm.

Subjects

Hospice Care - organization & administration

Palliative Care

Delivery of Health Care

Abstract

What are hospice and palliative care?

The interdisciplinary team

Symptom management and physical care

Psychosocial and spiritual care

Grief and bereavement

Community and public engagement

Managing hospice and palliative care

Hospice and palliative care in the U.S. health care system

Society and denial

A right to die?

How palliative care is unique in the health care system

How good are hospice and palliative care?

Hospice and palliative care around the world

The future of hospice and palliative care

ISBN

9780415993562

0415993563

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Call Number

WB310 C752h 2009

Copies

Author

Shockney, Lillie D

Place of Publication

Sudbury, MA

Publisher

Jones and Bartlett Publishers

Publication Date

2011

Physical Description

xi, 114 p. ; 21 cm.

Subjects

Oncology Nursing

Breast Neoplasms - nursing

Breast Neoplasms - psychology

Continuity of Patient Care

Health Services Accessibility - organization & administration

Oncologic Nursing - organization & administration

Nurse's Role

ISBN

9780763784942

Language

English

Material Type

Book

Audience

Professional

Location

Surrey Library

Abbotsford Library

Call Number

WY156 S559b 2011

Copies

Corporate Author

Alliance for Breast Cancer Information & Support, BC & Yukon

Place of Publication

[Vancouver, BC?]

Publisher

Alliance for Breast Cancer Information and Support, BC and Yukon

Publication Date

2008

Physical Description

10 p. : ill ; 28 cm.

Subjects

Breast Neoplasms

Breast Neoplasms - psychology

Health Personnel

First Nations

Cultural Diversity

Cross Cultural Comparison

Delivery of Health Care

Professional-Patient Relations

Ethnic Groups

Community Health Aides

Health Services Accessibility

Social Support

Patient Advocacy

British Columbia

BC Cancer Agency

Popular Work

Abstract

Includes:

Eating well with Canada's food guide : First nations, Inuit and Metis (2007)

Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten)

Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "enough"? by Susan R. Harris)

Abreast in the West 11(2) Spring 2009

DVD titled : Breast cancer tool kit for aboriginal health care providers : orientation DVD (2009)

Looking for and finding breast cancer

Understanding breast cancer

Understanding breast cancer treatments

Stories from aboriginal women

Talking to our family?

Recovery and lifestyle

What is palliative care?

Appendixes

Language

English

Material Type

Book

DVD

Audience

Professional

Patient or Public

Location

Vancouver Library

Surrey Library

Kelowna Library

Abbotsford Library

CN Aboriginal Care Coordinator

Call Number

WP870 B830a 2008

Copies

Author

Black, John R

Miller, David

Place of Publication

Chicago, IL

Publisher

Health Administration Press

Publication Date

2008

Physical Description

xiii, 255 p. : ill. ; 23 cm.

Series

ACHE management series

Subjects

Health Facilities - organization & administration

Efficiency, Organizational

Organizational Innovation

Quality Assurance, Health Care - methods

United States

Abstract

An open letter to healthcare leaders (CEOs)

Eliminating waste will transform American health care

A brief history of Lean

The "Lean House" and model lines

Your Lean action plan

Building kaizen leaders

Flow in a healthcare environment

Kanban and the supply chain

Lean comes to Virginia Mason Medical Center

Virginia Mason Medical Center case studies

Lean comes to Park Nicollet Health Services

Park Nicollet Health Services case studies

ISBN

9781567932935

1567932932

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Call Number

WX150 B627t 2008

Copies

Alternate Title

Guide to minute taking

Author

Mina, Eli

Place of Publication

[Vancouver, BC?]

Publisher

Eli Mina Consulting

Publication Date

2004

Physical Description

93 p. ; 22 cm.

Subjects

Medical Secretaries

Writing

Records as Topic - standards

Organization and Administration - standards

Forms and Record Control

ISBN

9780973442809

0973442808

Language

English

Material Type

Book

Audience

Professional

Location

Abbotsford Library

Call Number

WX150 M663 2004

Copies

Editor

Angelos, Peter

Edition

2nd ed.

Place of Publication

New York, NY

Publisher

Springer

Publication Date

2008

Physical Description

xii, 258 p. ; 25 cm.

Series

Cancer treatment and research 140

Subjects

Ethics, Medical

Neoplasms - therapy

Physician-Patient Relations

Communication

Truth Disclosure

Palliative Care

ISBN

9780387736389

0387736387

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

Call Number

QZ266 E84 2008

Copies

Author

Doll, Richard

Stephen, Joanne

Barroetavena, Maria Cristina

Linden, Wolfgang

Poole, Gary

Fyles, Gillian

Corporate Author

BC Cancer Agency. Sociobehavioural Research Centre

Place of Publication

[Vancouver, BC?]

Publisher

BC Cancer Agency

Publication Date

2005

Subjects

Neoplasms - psychology

Continuity of Patient Care

Delivery of Health Care

Interpersonal Relations

Social Support

Community Networks

Patient Education

Health Services Accessibility

ISBN

1896624170

Language

English

Material Type

Book

Audience

Professional

Patient or Public

Location

Vancouver Library

Surrey Library

Victoria Library

Kelowna Library

Abbotsford Library

Call Number

QZ266 P298 2005

Copies

Author

Harpham, Wendy Schlessel

Corporate Author

American College of Physicians

Place of Publication

Philadelphia, PA

Publisher

ACP Press

Publication Date

2009

Physical Description

xvii, 195 p. ; 21 cm.

Subjects

Physician-Patient Relations

Professional-Patient Relations

Empathy

Neoplasms - psychology

Communication

Lymphoma, Non-Hodgkin

Patients - psychology

Quality of Life

Personal Narratives

ISBN

9781934465394

1934465399

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

Call Number

W62 H295 2009

Copies

Author

Allison, Helen

Allison, Irene

Place of Publication

Berkeley, CA

Publisher

She Writes Press

Publication Date

2016

Physical Description

xviii, 265 p. ; 22 cm.

Subjects

Terminal Care

Empathy

Life Change Events

Spirituality

Caregivers - psychology

Palliative Care--methods

Professional - Family Relations

Professional - Patient Relations

Notes

CN Library copy is housed at UHNBC Library.

ISBN

9781631520624

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

CN Library

Surrey Library

Victoria Library

Call Number

WB310 A413 2016

Copies

Corporate Author

Cancervive

Place of Publication

Los Angeles, CA

Publisher

Susan Nessim-Keeney/Cancervive

Publication Date

2006

Physical Description

18 minutes

Subjects

Neoplasms - psychology

Physician-Patient Relations

Interpersonal Relations

Patient Compliance

Communication

Language

English

Material Type

Video

DVD

Audience

Professional

Location

Victoria Library

Abbotsford Library

Kelowna Library

Vancouver Library AV Room

Call Number

W62 D536 2006

Copies

Author

Abrahm, Janet L

Edition

3rd ed.

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2014

Physical Description

xxvii, 630 p. ; 24 cm.

Subjects

Neoplasms - complications

Pain - prevention & control

Pain - therapy

Palliative Care - methods

Physician-Patient Relations

Communication

Notes

CN copy housed at UHNBC Library

ISBN

9781421414034

1421414031

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

CN Library

Kelowna Library

Surrey Library

Victoria Library

Call Number

QZ266 A159p 2014

Copies

Author

Back, Anthony

Arnold, Robert

Tulsky, James

Place of Publication

New York, NY

Publisher

Cambridge University Press

Publication Date

2009

Physical Description

x, 158 p. ; 23 cm.

Series

R2 Library

Subjects

Physician-Patient Relations

Counseling - methods

Communication

Professional-Family Relations

Attitude to Death

Abstract

Taking your skills to the next level

Getting a good start

Talking about serious news

Discussing evidence for making treatment decisions

Discussing prognosis

Between the big events

Conducting a family conference

Dealing with conflicts

Transitions to end-of-life care

Talking about dying

Cultivating your skills

ISBN

9780521706186

0521706181

Language

English

Material Type

Book

Ebook

Audience

Professional

Location

Vancouver Library

VC Radiation Oncology Residents Room

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

Internet

Call Number

W62 M423b 2009

Website Notes

This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.

Copies

Author

Con, Andrea

Friesen, Melissa

Lam, Shona

Nelson, Patricia

Place of Publication

[Vancouver, BC?]

Publisher

BC Cancer Agency

CIHR (Canadian Institutes of Health Research)

Publication Date

2007

Physical Description

93 p. : ill. ; 28 cm.

Subjects

Cross-Cultural Comparison

Advance Care Planning

Patient Care Planning

Decision Making

Resuscitation Orders

Palliative Care

Family

First Nations

Hearing Impaired Persons

Social Support

Canada

Abstract

This report was prepared for the Palliative and End-of-Life Care Unit, Chronic and Continuing Care Division, Secretatiat on Palliative and End-of-Life Care, Primary and Continuing Health Care Division of the Health Care Policy Directorate, Health Canada (Contract Reference Number 4500150490)

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Surrey Library

Victoria Library

Kelowna Library

Abbotsford Library

Call Number

W85.5 C743 2007

Copies

Author

Buckman, Robert

Place of Publication

Baltimore, MD

Publisher

Johns Hopkins University Press

Publication Date

2010

Physical Description

xiii, 143 p. ; 24 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Abstract

Some "can’t go wrong" tips

Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol

Managing conflict and escalation : the HARD protocol

Giving information effectively : the SAFER protocol

Requesting autopsy or organ donation

Conclusion : putting it all together and making a difference in communication.

ISBN

9780801895579

080189557X

Language

English

Material Type

Book

DVD

Audience

Professional

Location

Vancouver Library

Surrey Library

Kelowna Library

Victoria Library

Abbotsford Library

Call Number

W62 B925p 2010

Copies

Editor

Skeel, Roland T

Khleif, Samir N

Edition

8th ed.

Place of Publication

Philadelphia, PA

Publisher

Wolters Kluwer/Lippincott Williams & Wilkins

Publication Date

2011

Physical Description

xiv, 875 p. : ill. ; 21 cm.

Subjects

Neoplasms - drug therapy

Antineoplastic Agents - administration & dosage

Handbooks

ISBN

9781608317820

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Kelowna Library

Surrey Library

Victoria Library

Abbotsford Library

CN Pharmacy

Call Number

QZ267 H236 2011

Copies

Author

Sehouli, Jalid

Place of Publication

Boca Raton, Fla.

Publisher

CRC Press

Publication Date

2020

Physical Description

xiii, 81 p. ; 23 cm.

Subjects

Physician-Patient Relations

Truth Disclosure

Communication

Physician's Role - psychology

Empathy

Attitude of Health Personnel

Abstract

As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover

Notes

Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.

ISBN

9780367356682

Language

English

Material Type

Book

Audience

Professional

Location

Vancouver Library

Abbotsford Library

Victoria Library

Call Number

W62 S456 2020

Copies