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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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20 records – page 1 of 1.

No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Health Services for Transgender Persons
Sexual and Gender Minorities
Abstract
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Health care use at the end of life in Western Canada

https://bccalibrary.andornot.com/en/permalink/catalog15954
Canadian Institute for Health Information. [Ottawa, ON]: Canadian Institute for Health Information , 2007.
Audience
Professional
  1 read online  
Corporate Author
Canadian Institute for Health Information
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institute for Health Information
Publication Date
2007
Subjects
Health Status Indicators
Hospice Care
Terminal Care
Statistics
Terminally Ill
Cause of Death
Mortality
Health Services - utilization
Delivery of Health Care
Alberta
British Columbia
Manitoba
Saskatchewan
Canada
ISBN
9781554650729
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Website Notes
PDF available to download from this site
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Nursing care at the end of life : palliative care for patients and families

https://bccalibrary.andornot.com/en/permalink/catalog15989
Zerwekh, Joyce V. Philadelphia, PA: F. A. Davis Company , 2006.
Audience
Professional
Call Number
WY152 Z58n 2006
Availability
1 copy, 1 available
Author
Zerwekh, Joyce V
Place of Publication
Philadelphia, PA
Publisher
F. A. Davis Company
Publication Date
2006
Physical Description
xviii, 453 p. : ill. ; 23 cm.
Subjects
Hospice Care
Nursing Care
Palliative Care
Terminally Ill
ISBN
9780803611283 (pbk.)
0803611285 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY152 Z58n 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Caregiver's guide : a handbook about end-of-life care

https://bccalibrary.andornot.com/en/permalink/catalog19460
Macmillan, Karen. [Ottawa, ON]: Military and Hospitaller Order of St. Lazarus of Jerusalem | Canadian Hospice Palliative Care Association , 2009.
Audience
Patient or Public
Call Number
WB310 C271 2009
Availability
2 copies, 2 available
Alternate Title
Caregiver's guide
Handbook about end of life care
Author
Macmillan, Karen
Corporate Author
Canadian Hospice Palliative Care Association
Place of Publication
[Ottawa, ON]
Publisher
Military and Hospitaller Order of St. Lazarus of Jerusalem
Canadian Hospice Palliative Care Association
Publication Date
2009
Physical Description
xii, 132 p. : ill. ; 23 cm.
Subjects
Caregivers
Palliative Care
Hospice Care
Terminal Care
Advance Care Planning
Terminally Ill
Handbooks
ISBN
9780968670057
Language
Chinese
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Call Number
WB310 C271 2009

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
  1 read online  

No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Learning essential approaches to palliative and end of life care : faciltator's kit

https://bccalibrary.andornot.com/en/permalink/catalog15797
Gallagher, Romayne, Pereira, Jose. Edmonton, AB: Pallium Project , 2006.
Audience
Professional
Call Number
WB310 L438 2006
Availability
1 copy, 1 available
Title on DVD's: v.1: Clinical communication in hospice palliative care (courseware / multiple segment use edition); v.2: CD-Rom titled: Learning essential approachres to palliative and end-of-life care (LEAP) version 1.1 facilitator kit; v.3: Dying for care - towards quality end-of-life care (Engli…
Alternate Title
LEAP
Author
Gallagher, Romayne
Pereira, Jose
Corporate Author
Pallium Project
Place of Publication
Edmonton, AB
Publisher
Pallium Project
Publication Date
2006
Physical Description
3 DVD's : 1 CD-ROM ; 1 binder
Subjects
Palliative Care
Terminal Care
Hospice Care
Education, Continuing
Pain
Communication
Professional-Patient Relations
Curriculum
Teaching Materials
Abstract
Title on DVD's: v.1: Clinical communication in hospice palliative care (courseware / multiple segment use edition)
v.2: CD-Rom titled: Learning essential approachres to palliative and end-of-life care (LEAP) version 1.1 facilitator kit
v.3: Dying for care - towards quality end-of-life care (English Language version - English/French open caption. (16:50 minutes)
v.4: The pursuit of possibility : a report back to stakeholders phase II (2004-2006)
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Kelowna Library
Call Number
WB310 L438 2006

Copies

c.1 BC Cancer Agency KEL Library Available
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Dying in America : improving and honoring individual preferences near the end of life

https://bccalibrary.andornot.com/en/permalink/catalog21696
Committee on Approaching Death: Addressing Key End of Life Issues, Institute of Medicine (U.S.). Washington, DC: National Academies Press , 2014.
Audience
Professional
  2 read online  

From patients who know : a hospital handbook

https://bccalibrary.andornot.com/en/permalink/catalog119928
Openlab, University Health Network. [Toronto, ON]: Openlab, University Health Network , 2016.
Audience
Patient or Public
  1 read online  
Corporate Author
Openlab, University Health Network
Place of Publication
[Toronto, ON]
Publisher
Openlab, University Health Network
Publication Date
2016
Physical Description
87 p.
Subjects
Inpatients - psychology
Aged
Hospitalization
Adaptation, Psychological
Consumer Health Information
Patient Satisfaction
Patient Navigation
Patient Participation
Guidebooks
Patient Education Handout
Notes
"This Handbook is a product of OpenLab's Stuff Patients Want initiative. Stuff Patients Want is a participatory design initiative in which patients come together to share health care experiences they find frustrating. These patients are then armed with the tools (e.g. design, production)they need to bring their practical and inspired solutions to life. Stuff Patients Want is carried out in the Scandinavian participatory design tradition, driven by the idea that the people destined to use a product or service should play a critical role in designing it, and characterized by active collaboration between users and designers throughout the participatory process."
ISBN
9780995281509
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Website Notes
E-book available in PDF format
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
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Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient from hell : how I worked with my doctors to get the best of modern medicine and how you can too

https://bccalibrary.andornot.com/en/permalink/catalog14901
Schneider, Stephen Henry, Lane, Janica. Cambridge, MA: Da Capo Press , 2005. 1st Da Capo Press ed.
Audience
Patient or Public
Call Number
WX150 S459p 2005
Availability
2 copies, 2 available
Author
Schneider, Stephen Henry
Lane, Janica
Edition
1st Da Capo Press ed.
Place of Publication
Cambridge, MA
Publisher
Da Capo Press
Publication Date
2005
Subjects
Patient Participation - personal narratives
Physician-Patient Relations - personal narratives
Neoplasms - therapy - personal narratives
Delivery of Health Care - personal narratives
Patient Advocacy
Patient Compliance
Patient Satisfaction
Lymphoma, Non-Hodgkin
ISBN
9780738210254
0738210250
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WX150 S459p 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Recognizing and responding appropriately to the unique cultural needs of Chinese patients and their families at the end of life care|Patient's experiences and perception of respect within health care provider-client relationships at the cancer agency clinical setting

https://bccalibrary.andornot.com/en/permalink/catalog16426
Akrigg, Helena, Singh, Savitri. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.
Audience
Professional
Call Number
WA31 B365 2008 v.6
Availability
1 copy, 1 available
Author
Akrigg, Helena
Singh, Savitri
Corporate Author
BCCA Planning Committee on Diversity
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 6
Subjects
BC Cancer Agency
Cancer Care Facilities
Family
Terminal Care
Palliative Care
Advance Care Planning
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Asian Continental Ancestry Group
Ethnic Groups
Patient-Centered Care
Oncology Nursing
Health Services Accessibility
Health Personnel
Professional-Patient Relations
British Columbia
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.6

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Impact of spirituality, social support, and defensive/adaptive coping on death anxiety at end of life

https://bccalibrary.andornot.com/en/permalink/catalog19229
McMahon, Robin Lynn. Washington, DC: Catholic University of America , 2004.
Audience
Professional
Call Number
WM172 M167 2004
Availability
1 copy, 1 available
Author
McMahon, Robin Lynn
Place of Publication
Washington, DC
Publisher
Catholic University of America
Publication Date
2004
Subjects
Attitude to Death
Spirituality
Hospice Care
Terminally Ill
Social Support
Anxiety
Adaptation, Psychological
Language
English
Material Type
Book
Thesis
Audience
Professional
Location
Vancouver Library
Call Number
WM172 M167 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.