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20 records – page 1 of 1.

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
More Information
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Healing : when a nurse becomes a patient

https://bccalibrary.andornot.com/en/permalink/catalog124352
Brown, Theresa. Chapel Hill, NC: Algonquin Books of Chapel Hill , 2022.
Audience
Patient or Public
Call Number
WP870 B877h 2022
Availability
2 copies, 2 available
More Information
Author
Brown, Theresa
Place of Publication
Chapel Hill, NC
Publisher
Algonquin Books of Chapel Hill
Publication Date
2022
Physical Description
258 p. ; 22 cm
Subjects
Breast Neoplasms
Nurses
Patients - psychology
Patient Satisfaction
Quality of Health Care
Personal Narratives
Popular Work
ISBN
9781643750699
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Call Number
WP870 B877h 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
More Information
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient from hell : how I worked with my doctors to get the best of modern medicine and how you can too

https://bccalibrary.andornot.com/en/permalink/catalog14901
Schneider, Stephen Henry, Lane, Janica. Cambridge, MA: Da Capo Press , 2005. 1st Da Capo Press ed.
Audience
Patient or Public
Call Number
WX150 S459p 2005
Availability
2 copies, 2 available
More Information
Author
Schneider, Stephen Henry
Lane, Janica
Edition
1st Da Capo Press ed.
Place of Publication
Cambridge, MA
Publisher
Da Capo Press
Publication Date
2005
Subjects
Patient Participation - personal narratives
Physician-Patient Relations - personal narratives
Neoplasms - therapy - personal narratives
Delivery of Health Care - personal narratives
Patient Advocacy
Patient Compliance
Patient Satisfaction
Lymphoma, Non-Hodgkin
ISBN
9780738210254
0738210250
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WX150 S459p 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338
Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.
Audience
Professional
Call Number
WX150.1 G727l 2016
Availability
1 copy, 0 available
More Information
Author
Graban, Mark
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2016
Physical Description
xxiii, 330 p. : ill. ; 25 cm.
Subjects
Hospital Administration -- methods
Hospital Administration -- economics
Total Quality Management -- methods
Efficiency, Organizational
Patient Safety
Quality Improvement
ISBN
9781498743259
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Quality of life : from nursing and patient perspectives : theory, research, practice

https://bccalibrary.andornot.com/en/permalink/catalog13867
Sudbury, MA: Jones and Bartlett , 2003. 2nd ed.
Audience
Professional
Call Number
WY156 Q14 2003
Availability
1 copy, 1 available
More Information
Editor
King, Cynthia R
Hinds, Pamela S
Edition
2nd ed.
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett
Publication Date
2003
Physical Description
xxvii, 533 p. : ill
Series
Jones and Bartlett series in oncology
Subjects
Neoplasms - nursing
Quality of Life
Patient Satisfaction
Oncology Nursing
ISBN
0763722359
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY156 Q14 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
More Information
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
More Information
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Taking charge of cancer : what you need to know to get the best treatment

https://bccalibrary.andornot.com/en/permalink/catalog120125
Palma, David. Oakland, CA: New Harbinger Publications, Inc. , 2017.
Audience
Patient or Public
Call Number
QZ201 P171 2017
Availability
12 copies, 12 available
More Information
  1 read online  
Author
Palma, David
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
2017
Physical Description
x, 255 p. : ill. ; 23 cm.
Subjects
Neoplasms - diagnosis
Neoplasms--therapy
Neoplasms - psychology
Patient Navigation
Patient Participation - methods
Health Services Accessibility
Decision Making
Quality of Health Care
Physician-Patient Relations
Popular Work
Notes
Surrey CIC keep 2022 (F0002328)
ISBN
9781626258624
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 P171 2017
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.
Access to color figures and links relevant to each chapter.
Read Online
http://www.qualitycancertreatment.com/links.html

Copies

c.1 BC Cancer Agency VAN Library Missing Available
c.2 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.3 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Experience of well-being in the midst of advanced cancer

https://bccalibrary.andornot.com/en/permalink/catalog20211
Yue, Kathleen. [Victoria, BC?]: University of Victoria , 2011.
Audience
Professional
Call Number
LE3 2011 Y94
Availability
1 copy, 1 available
More Information
Author
Yue, Kathleen
Place of Publication
[Victoria, BC?]
Publisher
University of Victoria
Publication Date
2011
Subjects
Neoplasms - complications
Terminal Care
Palliative Care
Personal Satisfaction
Quality of Life
Neoplasms - psychology
Neoplasms - nursing
Adaptation, Psychological
Language
English
Material Type
Book
Thesis
Audience
Professional
Location
Victoria Library
Call Number
LE3 2011 Y94

Copies

c.1 BC Cancer Agency VIC Library Available
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
More Information
  1 read online  
Author
Watson, Diane E
Peterson, Sandra
Mooney, Dawn
Place of Publication
[Vancouver, BC?]
Publisher
UBC Centre for Health Services and Policy Research
Publication Date
2007
Subjects
Neoplasms - psychology
Neoplasms - therapy
Ambulatory Care
Health Services Accessibility
Patient Satisfaction
Cancer Patients
Cancer Care Facilities
Health Care Surveys
Data Collection
British Columbia
ISBN
1897085117
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
More Information
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Benchmarking clinical quality : best practices for elevating the standard of cancer care

https://bccalibrary.andornot.com/en/permalink/catalog14153
Oncology Roundtable. Washington, DC: Advisory Board Company , 2004.
Audience
Professional
Call Number
QZ200 O57b 2004
Availability
1 copy, 1 available
More Information
Corporate Author
Oncology Roundtable
Place of Publication
Washington, DC
Publisher
Advisory Board Company
Publication Date
2004
Subjects
Planning Techniques
Quality Assurance, Health Care
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 O57b 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Drive : the surprising truth about what motivates us

https://bccalibrary.andornot.com/en/permalink/catalog114684
Pink, Daniel H. New York, NY: Riverhead Books , 2009.
Audience
Professional
Patient or Public
Call Number
BF503 P655 2009
Availability
1 copy, 1 available
More Information
Author
Pink, Daniel H.
Place of Publication
New York, NY
Publisher
Riverhead Books
Publication Date
2009
Physical Description
x, 270 p. : ill. ; 23 cm.
Subjects
Work Performance
Personnel Management
Organizational Culture
Psychology, Industrial
Psychology, Social
Personal Satisfaction
Motivation
Reward
ISBN
9781594484803
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF503 P655 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Enhancing data systems to improve the quality of cancer care

https://bccalibrary.andornot.com/en/permalink/catalog9495
Washington, DC: National Academy Press , 2000.
Audience
Professional
Call Number
QZ266 E57h 2000
Availability
1 copy, 1 available
More Information
Editor
Hewitt, Maria
Simone, Joseph V
Place of Publication
Washington, DC
Publisher
National Academy Press
Publication Date
2000
Subjects
Databases
Quality Assurance, Health Care
Neoplasms - therapy
ISBN
0309071917
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ266 E57h 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Inspired to change : improving patient care one story at a time

https://bccalibrary.andornot.com/en/permalink/catalog113848
Chicago, IL: Health Administration Press , 2014.
Audience
Professional
Call Number
W 84.7 I59 2014
Availability
1 copy, 1 available
More Information
Editor
Larin, Linda R.
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2014
Physical Description
xxvi, 297 p. ; 23 cm.
Series
ACHE Management Series
Subjects
Patient-Centered Care
Professional-Patient Relations
Quality of Health Care
Interpersonal Relations
Personal Narratives as Topic
ISBN
9781567936131
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 I59 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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Design to engage : how to create and facilitate a great learning experience for any group

https://bccalibrary.andornot.com/en/permalink/catalog122868
Cougler Blom, Beth. [Victoria, BC?]: Friesen Press , 2021.
Audience
Professional
Call Number
WA590 C854 2021
Availability
3 copies, 3 available
Summary: "Design to Engage is a "how to" book that will help people become effective designers and facilitators of learning events. Anyone who works in a community organization, a corporation, a government, a healthcare environment, or otherwise finds themselves facilitating a workshop or course wi…
More Information
Author
Cougler Blom, Beth
Place of Publication
[Victoria, BC?]
Publisher
Friesen Press
Publication Date
2021
Physical Description
243 p. ; 26 cm.
Subjects
Learning
Work Engagement
Teaching - methods
Stakeholder Participation
Patient Participation - methods
Abstract
Summary: "Design to Engage is a "how to" book that will help people become effective designers and facilitators of learning events. Anyone who works in a community organization, a corporation, a government, a healthcare environment, or otherwise finds themselves facilitating a workshop or course will find priceless advice in this book to help them create engaging and interactive learning experiences."- Provided by publisher
ISBN
9781525572883
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WA590 C854 2021

Copies

c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
c1 BC Cancer Agency VIC Library Available
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Narrating patienthood : engaging diverse voices on health, communication and the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121697
Lanham, MD: Lexington Books , 2019.
Audience
Professional
Call Number
W 84.7 N234 2019
Availability
1 copy, 1 available
More Information
Editor
Kellett, Peter M.
Place of Publication
Lanham, MD
Publisher
Lexington Books
Publication Date
2019
Physical Description
xii, 283 p. ; 24 cm.
Series
Lexington studies in health communication
Subjects
Patient Participation - methods
Health Communication
Culturally Competent Care
Narrative Medicine - methods
Physician-Patient Relations
Health Behavior
ISBN
9781498585538
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 N234 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.