Search Results - BC Cancer Agency Library

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019

Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.

Audience: Professional

Call Number: WX150 K36 2011

Availability: 2 copies, 2 available

Author: Kenney, Charles

Place of Publication: Boca Raton, Fla.

Publisher: CRC Press

Publication Date: 2011

Physical Description: xxii, 223 p. : ill. ; 24 cm.

Subjects: Health facility administration; Cost Control - methods; Delivery of Health Care - organization & administration; Efficiency, Organizational; Patient Satisfaction; Quality Assurance, Health Care - methods; Washington

ISBN: 9781563273759

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Kelowna Library

Call Number: WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library			Available

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997

Oxford, UK: Oxford University Press , 2013.

Audience: Professional

Call Number: W84.41 U55 2013

Availability: 1 copy, 1 available

Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…

Editor: Ziebland, Sue; Coulter, Angela; Calabrese, Joseph D.

Place of Publication: Oxford, UK

Publisher: Oxford University Press

Publication Date: 2013

Physical Description: x, 169 p. : ill. ; 24 cm.

Subjects: Quality Assurance, Health Care - methods; Health Care Surveys - methods; Patient Satisfaction; Patient Acceptance of Health Care

Abstract: Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.

ISBN: 9780199665372

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library

Available

Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834

[Ottawa, ON]: Canadian Healthcare Association , 2003.

Audience: Professional

Call Number: QZ200 S915 2003

Availability: 1 copy, 1 available

Editor: Sullivan, Terrence

Place of Publication: [Ottawa, ON]

Publisher: Canadian Healthcare Association

Publication Date: 2003

Subjects: Neoplasms - Ontario; Quality of Health Care - Ontario; Patient Satisfaction

ISBN: 1896151094

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library

Available

Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338

Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.

Audience: Professional

Call Number: WX150.1 G727l 2016

Availability: 1 copy, 0 available

Author: Graban, Mark

Edition: 3rd ed.

Place of Publication: Boca Raton, FL

Publisher: CRC Press

Publication Date: 2016

Physical Description: xxiii, 330 p. : ill. ; 25 cm.

Subjects: Hospital Administration -- methods; Hospital Administration -- economics; Total Quality Management -- methods; Efficiency, Organizational; Patient Safety; Quality Improvement

ISBN: 9781498743259

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library

On Loan, due Thursday, September 28, 2023

Quality of life : from nursing and patient perspectives : theory, research, practice

https://bccalibrary.andornot.com/en/permalink/catalog13867

Sudbury, MA: Jones and Bartlett , 2003. 2nd ed.

Audience: Professional

Call Number: WY156 Q14 2003

Availability: 1 copy, 1 available

Editor: King, Cynthia R; Hinds, Pamela S

Edition: 2nd ed.

Place of Publication: Sudbury, MA

Publisher: Jones and Bartlett

Publication Date: 2003

Physical Description: xxvii, 533 p. : ill

Series: Jones and Bartlett series in oncology

Subjects: Neoplasms - nursing; Quality of Life; Patient Satisfaction; Oncology Nursing

ISBN: 0763722359

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WY156 Q14 2003

Copies

c.1 BC Cancer Agency VAN Library

Available

Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418

Thousand Oaks, Calif.: Sage Publications , 1995.

Audience: Professional

Call Number: W 84 P298s 1995

Availability: 1 copy, 1 available

Editor: Stewart, Moira

Place of Publication: Thousand Oaks, Calif.

Publisher: Sage Publications

Publication Date: 1995

Subjects: Patient-Centered Care; Delivery of Health Care; Physician-Patient Relations; Quality of Health Care; Patient Participation

ISBN: 0803956894

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library

Available

Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657

New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.

Audience: Professional

Call Number: W 84.7 T531t 1993

Availability: 1 copy, 1 available

Editor: Gerteis, Margaret; Edgman-Levitan, Susan; Daley, Jennifer

Place of Publication: New York, NY

Publisher: Jossey-Bass; John Wiley & Sons, Inc.

Publication Date: 1993

Physical Description: xxix, 317 p. ; 23 cm.

Series: Jossey Bass health series

Subjects: Patient-Centered Care; Patient Care Planning; Patient Satisfaction; Professional - Patient Relations

ISBN: 9780787962203

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library

Available

Experience of well-being in the midst of advanced cancer

https://bccalibrary.andornot.com/en/permalink/catalog20211

Yue, Kathleen. [Victoria, BC?]: University of Victoria , 2011.

Audience: Professional

Call Number: LE3 2011 Y94

Availability: 1 copy, 1 available

Author: Yue, Kathleen

Place of Publication: [Victoria, BC?]

Publisher: University of Victoria

Publication Date: 2011

Subjects: Neoplasms - complications; Terminal Care; Palliative Care; Personal Satisfaction; Quality of Life; Neoplasms - psychology; Neoplasms - nursing; Adaptation, Psychological

Language: English

Material Type: Book; Thesis

Audience: Professional

Location: Victoria Library

Call Number: LE3 2011 Y94

Copies

c.1 BC Cancer Agency VIC Library

Available

Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560

Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.

Audience: Professional

1 read online

Author: Watson, Diane E; Peterson, Sandra; Mooney, Dawn

Place of Publication: [Vancouver, BC?]

Publisher: UBC Centre for Health Services and Policy Research

Publication Date: 2007

Subjects: Neoplasms - psychology; Neoplasms - therapy; Ambulatory Care; Health Services Accessibility; Patient Satisfaction; Cancer Patients; Cancer Care Facilities; Health Care Surveys; Data Collection; British Columbia

ISBN: 1897085117

Language: English

Material Type: Book; Online

Audience: Professional

Location: Internet

Read Online

http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf

Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658

deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.

Audience: Professional

Call Number: W84.7 D288 2013

Availability: 2 copies, 2 available

Author: deBronkart, Dave; Sands, Danny

Place of Publication: [California]

Publisher: CreateSpace Independent Publishing Platform

Publication Date: 2013

Physical Description: xx, 78 p. ; 23 cm.

Subjects: Patient-Centered Care; Patient Participation; Patient Satisfaction; Professional - Patient Relations; Cancer Survivors

ISBN: 1466306493; 9781466306493

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Benchmarking clinical quality : best practices for elevating the standard of cancer care

https://bccalibrary.andornot.com/en/permalink/catalog14153

Oncology Roundtable. Washington, DC: Advisory Board Company , 2004.

Audience: Professional

Call Number: QZ200 O57b 2004

Availability: 1 copy, 1 available

Corporate Author: Oncology Roundtable

Place of Publication: Washington, DC

Publisher: Advisory Board Company

Publication Date: 2004

Subjects: Planning Techniques; Quality Assurance, Health Care

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: QZ200 O57b 2004

Copies

c.1 BC Cancer Agency VAN Library

Available

Drive : the surprising truth about what motivates us

https://bccalibrary.andornot.com/en/permalink/catalog114684

Pink, Daniel H. New York, NY: Riverhead Books , 2009.

Audience: Professional; Patient or Public

Call Number: BF503 P655 2009

Availability: 1 copy, 1 available

Author: Pink, Daniel H.

Place of Publication: New York, NY

Publisher: Riverhead Books

Publication Date: 2009

Physical Description: x, 270 p. : ill. ; 23 cm.

Subjects: Work Performance; Personnel Management; Organizational Culture; Psychology, Industrial; Psychology, Social; Personal Satisfaction; Motivation; Reward

ISBN: 9781594484803

Language: English

Material Type: Book

Audience: Professional; Patient or Public

Location: Vancouver Library

Call Number: BF503 P655 2009

Copies

c.1 BC Cancer Agency VAN Library

Available

Enhancing data systems to improve the quality of cancer care

https://bccalibrary.andornot.com/en/permalink/catalog9495

Washington, DC: National Academy Press , 2000.

Audience: Professional

Call Number: QZ266 E57h 2000

Availability: 1 copy, 1 available

Editor: Hewitt, Maria; Simone, Joseph V

Place of Publication: Washington, DC

Publisher: National Academy Press

Publication Date: 2000

Subjects: Databases; Quality Assurance, Health Care; Neoplasms - therapy

ISBN: 0309071917

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: QZ266 E57h 2000

Copies

c.1 BC Cancer Agency VAN Library

Available

Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937

Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.

Audience: Professional

Call Number: WX159 B47 2013

Availability: 1 copy, 1 available

Author: Berrett, Britt; Spiegelman, Paul

Place of Publication: New York, NY

Publisher: An Inc. Original

Publication Date: 2013

Physical Description: 200 p. ; 23 cm.

Subjects: Health Services Administration; Personnel Administration, Hospital; Personnel Management; Job Satisfaction; Attitude of Health Personnel; Delivery of Health Care; Leadership; Employee Incentive Plans; Organizational Innovation; Patient-Centered Care; Staff Development; Quality of Health Care

ISBN: 9780988842809

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library

Available

Inspired to change : improving patient care one story at a time

https://bccalibrary.andornot.com/en/permalink/catalog113848

Chicago, IL: Health Administration Press , 2014.

Audience: Professional

Call Number: W 84.7 I59 2014

Availability: 1 copy, 1 available

Editor: Larin, Linda R.

Place of Publication: Chicago, IL

Publisher: Health Administration Press

Publication Date: 2014

Physical Description: xxvi, 297 p. ; 23 cm.

Series: ACHE Management Series

Subjects: Patient-Centered Care; Professional-Patient Relations; Quality of Health Care; Interpersonal Relations; Personal Narratives as Topic

ISBN: 9781567936131

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W 84.7 I59 2014

Copies

c.1 BC Cancer Agency VAN Library

Available

Design to engage : how to create and facilitate a great learning experience for any group

https://bccalibrary.andornot.com/en/permalink/catalog122868

Cougler Blom, Beth. [Victoria, BC?]: Friesen Press , 2021.

Audience: Professional

Call Number: WA590 C854 2021

Availability: 3 copies, 3 available

Summary: "Design to Engage is a "how to" book that will help people become effective designers and facilitators of learning events. Anyone who works in a community organization, a corporation, a government, a healthcare environment, or otherwise finds themselves facilitating a workshop or course wi…

Author: Cougler Blom, Beth

Place of Publication: [Victoria, BC?]

Publisher: Friesen Press

Publication Date: 2021

Physical Description: 243 p. ; 26 cm.

Subjects: Learning; Work Engagement; Teaching - methods; Stakeholder Participation; Patient Participation - methods

Abstract: Summary: "Design to Engage is a "how to" book that will help people become effective designers and facilitators of learning events. Anyone who works in a community organization, a corporation, a government, a healthcare environment, or otherwise finds themselves facilitating a workshop or course will find priceless advice in this book to help them create engaging and interactive learning experiences."- Provided by publisher