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20 records – page 1 of 1.

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Ethical issues in cancer patient care

https://bccalibrary.andornot.com/en/permalink/catalog16077
New York, NY: Springer , 2008. 2nd ed.
Audience
Professional
Call Number
QZ266 E84 2008
Availability
5 copies, 5 available
More Information
Editor
Angelos, Peter
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Springer
Publication Date
2008
Physical Description
xii, 258 p. ; 25 cm.
Series
Cancer treatment and research 140
Subjects
Ethics, Medical
Neoplasms - therapy
Physician-Patient Relations
Communication
Truth Disclosure
Palliative Care
ISBN
9780387736389
0387736387
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
QZ266 E84 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Quest for quality in Canadian health care : continuous quality improvement

https://bccalibrary.andornot.com/en/permalink/catalog14100
Harrigan, Marylou. [Ottawa, ON]: Minister of Supply and Services Canada , 2000. 2nd ed.
Audience
Professional
Call Number
WX153 C213 2000
Availability
1 copy, 1 available
More Information
Author
Harrigan, Marylou
Corporate Author
Canada. Health Canada
Edition
2nd ed.
Place of Publication
[Ottawa, ON]
Publisher
Minister of Supply and Services Canada
Publication Date
2000
Subjects
Quality Assurance, Health Care - Canada
ISBN
0662286081
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX153 C213 2000
Website Notes
Content has been archived but is still available on this site

Copies

c.1 BC Cancer Agency KEL Library Available
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Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog21171
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Professional
Call Number
WX185 B862p 2013
Availability
2 copies, 2 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
21 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX185 B862p 2013

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Only 10 seconds to care : help and hope for busy clinicians

https://bccalibrary.andornot.com/en/permalink/catalog18164
Harpham, Wendy Schlessel. Philadelphia, PA: ACP Press , 2009.
Audience
Professional
Call Number
W62 H295 2009
Availability
6 copies, 5 available
More Information
Author
Harpham, Wendy Schlessel
Corporate Author
American College of Physicians
Place of Publication
Philadelphia, PA
Publisher
ACP Press
Publication Date
2009
Physical Description
xvii, 195 p. ; 21 cm.
Subjects
Physician-Patient Relations
Professional-Patient Relations
Empathy
Neoplasms - psychology
Communication
Lymphoma, Non-Hodgkin
Patients - psychology
Quality of Life
Personal Narratives
ISBN
9781934465394
1934465399
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
W62 H295 2009

Copies

c.1 BC Cancer Agency ARHCC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Disclosing unanticipated medical outcomes (DUMO) : disclosing and resolving adverse outcomes with patients and families : workshop syllabus

https://bccalibrary.andornot.com/en/permalink/catalog21241
Institute for Healthcare Communication. Mississauga, ON: Institute for Healthcare Communication-Canada , 2011. rev. ed.
Audience
Professional
Call Number
W62 D611 2011
Availability
2 copies, 2 available
More Information
Corporate Author
Institute for Healthcare Communication
Edition
rev. ed.
Place of Publication
Mississauga, ON
Publisher
Institute for Healthcare Communication-Canada
Publication Date
2011
Physical Description
1 v. (various pagings) : ill. ; 28 cm.
Subjects
Professional-Patient Relations
Disclosure
Medical Errors
Patient Care - standards
Treatment Outcome
Treatment Failure
Risk Management
Quality Assurance, Health Care
Patient Acceptance of Health Care
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
W62 D611 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog18075
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Professional
Call Number
WX185 B862p 2009
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
18 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patients
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Kelowna Library
Call Number
WX185 B862p 2009

Copies

c.1 BC Cancer Agency KEL Library Available
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Patient navigation in cancer care : final report

https://bccalibrary.andornot.com/en/permalink/catalog14395
Doll, Richard, Stephen, Joanne, Barroetavena, Maria Cristina, Linden, Wolfgang, Poole, Gary, Fyles, Gillian. [Vancouver, BC?]: BC Cancer Agency , 2005.
Audience
Professional
Patient or Public
Call Number
QZ266 P298 2005
Availability
6 copies, 6 available
More Information
Author
Doll, Richard
Stephen, Joanne
Barroetavena, Maria Cristina
Linden, Wolfgang
Poole, Gary
Fyles, Gillian
Corporate Author
BC Cancer Agency. Sociobehavioural Research Centre
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2005
Subjects
Neoplasms - psychology
Continuity of Patient Care
Delivery of Health Care
Interpersonal Relations
Social Support
Community Networks
Patient Education
Health Services Accessibility
ISBN
1896624170
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Surrey Library
Victoria Library
Kelowna Library
Abbotsford Library
Call Number
QZ266 P298 2005

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Patient and family-centered care : assessing and enhancing your volunteer program : webinar DVD 2013

https://bccalibrary.andornot.com/en/permalink/catalog21423
Hinkle, Lisa. Chicago, IL: Association for Healthcare Volunteer Resource Professionals , 2013.
Audience
Professional
Call Number
WX159.5 H663 2013
Availability
1 copy, 1 available
More Information
Author
Hinkle, Lisa
Place of Publication
Chicago, IL
Publisher
Association for Healthcare Volunteer Resource Professionals
Publication Date
2013
Subjects
Volunteers
Hospital Volunteers
Patient Acceptance of Health Care
Patient-Centered Care
Delivery of Health Care
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Call Number
WX159.5 H663 2013

Copies

c.1 BC Cancer Agency KEL Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
More Information
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Integrating clinical practice guidelines into Canadian healthcare facilities

https://bccalibrary.andornot.com/en/permalink/catalog8614
Canadian Healthcare Association, Canadian Medical Association. [Ottawa, ON]: CHA Press , 1996.
Audience
Professional
Call Number
WX153 C212 1996
Availability
2 copies, 2 available
More Information
Corporate Author
Canadian Healthcare Association
Canadian Medical Association
Place of Publication
[Ottawa, ON]
Publisher
CHA Press
Publication Date
1996
Physical Description
x, 71 p. : ill. ; 23 cm.
Subjects
Quality Assurance, Health Care
Canada
ISBN
1896151280
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Call Number
WX153 C212 1996

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Psychiatric issues in end of life care in oncology

https://bccalibrary.andornot.com/en/permalink/catalog1085
Chochinov, Harvey. [Victoria, BC?]: BC Cancer Agency. Vancouver Island Cancer Centre , 1999.
Audience
Professional
Call Number
QZ200 C545 1999
Availability
1 copy, 1 available
More Information
Author
Chochinov, Harvey
Place of Publication
[Victoria, BC?]
Publisher
BC Cancer Agency. Vancouver Island Cancer Centre
Publication Date
1999
Physical Description
1/2 inch : colour ; 60 minutes
Subjects
Neoplasms - psychology
Terminal Care - psychology
Quality of Life
Language
English
Material Type
Video
VHS
Audience
Professional
Location
Kelowna Library
Call Number
QZ200 C545 1999

Copies

c.1 BC Cancer Agency KEL Library Available
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Palliative care and communication : experiences in the clinic

https://bccalibrary.andornot.com/en/permalink/catalog15346
The, Anne-Mei. Philadelphia, PA: Open University Press , 2002.
Audience
Professional
Call Number
WF658 T374 2002
Availability
3 copies, 3 available
More Information
Author
The, Anne-Mei
Place of Publication
Philadelphia, PA
Publisher
Open University Press
Publication Date
2002
Series
Facing death
Subjects
Lung Neoplasms - psychology
Carcinoma, Bronchogenic - psychology
Terminally Ill - psychology
Carcinoma, Small Cell - psychology
Physician-Patient Relations
Terminal Care - Netherlands
Truth Disclosure
Communication
Patient Care
Personal Narratives
ISBN
0335212050
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WF658 T374 2002

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Connecting care for patients : interdisciplinary care transitions and collaboration

https://bccalibrary.andornot.com/en/permalink/catalog124035
Katz, Barbara. Burlington, MA: Jones & Bartlett Learning , 2020.
Audience
Professional
Call Number
W 84.7 K19 2020
Availability
2 copies, 2 available
More Information
  1 read online  
Author
Katz, Barbara
Place of Publication
Burlington, MA
Publisher
Jones & Bartlett Learning
Publication Date
2020
Physical Description
xiii, 462 p. : ill. ; 23 cm.
Subjects
Transitional Care - organization & administration
Patient-Centered Care
Patient Readmission
Professional - Patient Relations
Interprofessional Relations
ISBN
9781284129427
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Abbotsford Library
Kelowna Library
Call Number
W 84.7 K19 2020
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=5568321

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
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Supervisor's guide to employee training and performance

https://bccalibrary.andornot.com/en/permalink/catalog1977
[Toronto, ON]: Norco Assocates Inc. (NAI) , 2000.
Audience
Professional
Call Number
WX150 S959h 2000
Availability
3 copies, 3 available
More Information
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Assocates Inc. (NAI)
Publication Date
2000
Subjects
Employee Performance Appraisal
Employee Incentive Plans
Leadership
Inservice Training
ISBN
1896823084
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S959h 2000

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Performance evaluation and quality assurance in digital subtraction angiography : a report of the Digital Radiography/Fluorography Task Group Diagnostic X-ray Imaging Committee

https://bccalibrary.andornot.com/en/permalink/catalog19173
American Association of Physicists in Medicine. New York, NY: American Institute of Physics, Inc. , 1985.
Audience
Professional
Call Number
WN440 A512 1985 v.15
Availability
1 copy, 1 available
More Information
Corporate Author
American Association of Physicists in Medicine
Editor
High, Maynard
Place of Publication
New York, NY
Publisher
American Institute of Physics, Inc.
Publication Date
1985
Series
AAPM report 15
Subjects
Angiography, Digital Subtraction
Quality Assurance, Health Care
ISBN
0883184826
ISSN
02717344
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WN440 A512 1985 v.15

Copies

c.1 BC Cancer Agency KEL Library Available
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Physician's guide to pain and symptom management in cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog113781
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2014. 3rd ed.
Audience
Professional
Call Number
QZ266 A159p 2014
Availability
6 copies, 6 available
More Information
Author
Abrahm, Janet L
Edition
3rd ed.
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2014
Physical Description
xxvii, 630 p. ; 24 cm.
Subjects
Neoplasms - complications
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
Notes
CN copy housed at UHNBC Library
ISBN
9781421414034
1421414031
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
CN Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ266 A159p 2014

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency CN Library Available
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Physician's guide to pain and symptom management in cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog14671
Abrahm, Janet L. Baltimore, MD: Johns Hopkins University Press , 2005. 2nd ed.
Audience
Professional
Call Number
WL700 A159p 2005
Availability
3 copies, 3 available
More Information
Author
Abrahm, Janet L
Edition
2nd ed.
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2005
Subjects
Neoplasms - complications - therapy
Pain - prevention & control
Pain - therapy
Palliative Care - methods
Physician-Patient Relations
Communication
ISBN
0801881013
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WL700 A159p 2005

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Medical care of cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog16079
Yeung, Sai-Ching Jim, Escalante, Carmen P, Gagel, Robert F. Shelton, CT: People's Medical Publishing House | BC Decker Inc. , 2008.
Audience
Professional
Call Number
QZ200 M488 2009
Availability
4 copies, 4 available
General principles; Systemic symptoms common in cancer patients; Diagnostic evaluations; Infectious diseases; Endocrinoogic and metabolic disorders; Disorders of the digestive tract and nutrition; Graft-versus-host disease and the immunologic complications of cancer; Disorders of the respiratory tr…
More Information
Author
Yeung, Sai-Ching Jim
Escalante, Carmen P
Gagel, Robert F
Place of Publication
Shelton, CT
Publisher
People's Medical Publishing House
BC Decker Inc.
Publication Date
2008
Physical Description
xxvii, 772 p. : ill. ; 30 cm.
Subjects
Neoplasms - complications
Patient Care
Neoplasms - therapy
Survivors
Abstract
General principles
Systemic symptoms common in cancer patients
Diagnostic evaluations
Infectious diseases
Endocrinoogic and metabolic disorders
Disorders of the digestive tract and nutrition
Graft-versus-host disease and the immunologic complications of cancer
Disorders of the respiratory tract
Neurologic and psychiatric disorders
Nephrologic and urologic disorders
Disorders of the cardiovascular system
Musculoskeletal disorders
Skin disorders
Ophthalmologic issues in cancer patients
Sexual and reproductive disorders
Special issues in the medical care of cancer survivors
Perioperative management issues of cancer patients
Miscellaneous
ISBN
9781607950080
1607950081
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
QZ200 M488 2009

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.