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20 records – page 1 of 1.

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
More Information
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
More Information
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.systemperformance.ca/report/living-with-cancer-patient-experience/
https://content.cancerview.ca/download/cv/quality_and_planning/system_performance/documents/living_with_cancer_patient_experience_report_enpdf?attachment=0
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Healing : when a nurse becomes a patient

https://bccalibrary.andornot.com/en/permalink/catalog124352
Brown, Theresa. Chapel Hill, NC: Algonquin Books of Chapel Hill , 2022.
Audience
Patient or Public
Call Number
WP870 B877h 2022
Availability
2 copies, 2 available
More Information
Author
Brown, Theresa
Place of Publication
Chapel Hill, NC
Publisher
Algonquin Books of Chapel Hill
Publication Date
2022
Physical Description
258 p. ; 22 cm
Subjects
Breast Neoplasms
Nurses
Patients - psychology
Patient Satisfaction
Quality of Health Care
Personal Narratives
Popular Work
ISBN
9781643750699
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Call Number
WP870 B877h 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
More Information
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
Read Online
https://bcpsqc.ca/wp-content/uploads/2019/02/Journey-Mapping-Cancer-interactive-1.pdf
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Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
More Information
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient from hell : how I worked with my doctors to get the best of modern medicine and how you can too

https://bccalibrary.andornot.com/en/permalink/catalog14901
Schneider, Stephen Henry, Lane, Janica. Cambridge, MA: Da Capo Press , 2005. 1st Da Capo Press ed.
Audience
Patient or Public
Call Number
WX150 S459p 2005
Availability
2 copies, 2 available
More Information
Author
Schneider, Stephen Henry
Lane, Janica
Edition
1st Da Capo Press ed.
Place of Publication
Cambridge, MA
Publisher
Da Capo Press
Publication Date
2005
Subjects
Patient Participation - personal narratives
Physician-Patient Relations - personal narratives
Neoplasms - therapy - personal narratives
Delivery of Health Care - personal narratives
Patient Advocacy
Patient Compliance
Patient Satisfaction
Lymphoma, Non-Hodgkin
ISBN
9780738210254
0738210250
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WX150 S459p 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Quality of life : from nursing and patient perspectives : theory, research, practice

https://bccalibrary.andornot.com/en/permalink/catalog13867
Sudbury, MA: Jones and Bartlett , 2003. 2nd ed.
Audience
Professional
Call Number
WY156 Q14 2003
Availability
1 copy, 1 available
More Information
Editor
King, Cynthia R
Hinds, Pamela S
Edition
2nd ed.
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett
Publication Date
2003
Physical Description
xxvii, 533 p. : ill
Series
Jones and Bartlett series in oncology
Subjects
Neoplasms - nursing
Quality of Life
Patient Satisfaction
Oncology Nursing
ISBN
0763722359
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY156 Q14 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
More Information
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
More Information
  1 read online  
Author
Watson, Diane E
Peterson, Sandra
Mooney, Dawn
Place of Publication
[Vancouver, BC?]
Publisher
UBC Centre for Health Services and Policy Research
Publication Date
2007
Subjects
Neoplasms - psychology
Neoplasms - therapy
Ambulatory Care
Health Services Accessibility
Patient Satisfaction
Cancer Patients
Cancer Care Facilities
Health Care Surveys
Data Collection
British Columbia
ISBN
1897085117
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
More Information
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Enhancing data systems to improve the quality of cancer care

https://bccalibrary.andornot.com/en/permalink/catalog9495
Washington, DC: National Academy Press , 2000.
Audience
Professional
Call Number
QZ266 E57h 2000
Availability
1 copy, 1 available
More Information
Editor
Hewitt, Maria
Simone, Joseph V
Place of Publication
Washington, DC
Publisher
National Academy Press
Publication Date
2000
Subjects
Databases
Quality Assurance, Health Care
Neoplasms - therapy
ISBN
0309071917
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ266 E57h 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Hiding who I am : the reality of end of life care for LGBT people

https://bccalibrary.andornot.com/en/permalink/catalog120028
Marie Curie. [United Kingdom]: Marie Curie , 2016.
Audience
Professional
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
More Information
  1 read online  
Corporate Author
Marie Curie
Place of Publication
[United Kingdom]
Publisher
Marie Curie
Publication Date
2016
Subjects
Terminal Care
Terminally Ill - psychology
Palliative Care
Hospice Care
Patient-Centered Care
Patient Satisfaction
Surveys and Questionnaires
Sexual and Gender Minorities
Health Services for Transgender Persons
Abstract
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.mariecurie.org.uk/globalassets/media/documents/policy/policy-publications/june-2016/reality-end-of-life-care-lgbt-people.pdf
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Everyone's guide to cancer supportive care : a comprehensive handbook for patients and their families

https://bccalibrary.andornot.com/en/permalink/catalog14692
Rosenbaum, Ernest H, Rosenbaum, Isadora. Kansas City, MO: Andrews McMeel Publishing , 2005. rev. and updated ed.
Audience
Patient or Public
Call Number
QZ201 R813 2005
Availability
6 copies, 6 available
Cancer care specialists answer questions concerning a cancer patient's physical, psychological, and spiritual needs. Includes understanding cancer and its treatments; chemotherapy and bone marrow transplant side effects; stress and cancer; the will to live; spirituality; sexuality; nutrition; and r…
More Information
Author
Rosenbaum, Ernest H
Rosenbaum, Isadora
Edition
rev. and updated ed.
Place of Publication
Kansas City, MO
Publisher
Andrews McMeel Publishing
Publication Date
2005
Physical Description
xix, 579 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Neoplasms - therapy
Patient-Centered Care
Social Support
Quality of Life
Palliative Care
Caregivers
Popular Work
Handbooks
Abstract
Cancer care specialists answer questions concerning a cancer patient's physical, psychological, and spiritual needs. Includes understanding cancer and its treatments; chemotherapy and bone marrow transplant side effects; stress and cancer; the will to live; spirituality; sexuality; nutrition; and rehabilitation and fitness.
ISBN
9780740750410
0740750410
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 R813 2005

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
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No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.macmillan.org.uk/_images/experiencesofolderpeople_tcm9-271121.pdf
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
More Information
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesofbmepeople.pdf
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From cancer patient to cancer survivor : lost in transition

https://bccalibrary.andornot.com/en/permalink/catalog14486
Hewitt, Maria, Greenfield, Sheldon, Stovall, Ellen. Washington, DC: National Academies Press , 2005.
Audience
Patient or Public
Call Number
QZ266 F931 2005
Availability
5 copies, 4 available
More Information
  1 read online  
Author
Hewitt, Maria
Greenfield, Sheldon
Stovall, Ellen
Corporate Author
National Cancer Policy Board (U.S.). Committee on Cancer Survivorship : Improving Care and Quality of Life
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2005
Physical Description
xxv, 506 p. : ill. ; 24 cm.
Subjects
Neoplasms - psychology
Neoplasms - therapy
Continuity of Patient Care
Quality of Health Care
Survival Rate
Survivors
United States
ISBN
0309095956
Language
English
Material Type
Book
Online
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Library
Abbotsford Cancer Info Ctr
Kelowna Library
Internet
Call Number
QZ266 F931 2005
Website Notes
Downloadable PDF available from website.
Read Online
http://www.nap.edu/catalog/11468/from-cancer-patient-to-cancer-survivor-lost-in-transition

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr On Loan, due Thursday, May 30, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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From cancer patient to cancer survivor : lost in transition

https://bccalibrary.andornot.com/en/permalink/catalog14725
Hewitt, Maria, Greenfield, Sheldon, Stovall, Ellen. Washington, DC: National Academies Press , 2005.
Audience
Patient or Public
Call Number
QZ266 F931 2005
Availability
2 copies, 1 available
More Information
  1 read online  
Author
Hewitt, Maria
Greenfield, Sheldon
Stovall, Ellen
Corporate Author
National Cancer Policy Board (U.S.). Committee on Cancer Survivorship : Improving Care and Quality of Life
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2005
Physical Description
17 minutes
Subjects
Neoplasms - psychology
Neoplasms - therapy
Continuity of Patient Care
Quality of Health Care
Survival Rate
Survivors
United States
ISBN
0309095956
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Call Number
QZ266 F931 2005
Read Online
http://www.iom.edu/?id=31512

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr On Loan, due Thursday, May 30, 2024
c.1 BC Cancer Agency VAN Library Available
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Ethical issues in cancer patient care

https://bccalibrary.andornot.com/en/permalink/catalog16077
New York, NY: Springer , 2008. 2nd ed.
Audience
Professional
Call Number
QZ266 E84 2008
Availability
5 copies, 5 available
More Information
Editor
Angelos, Peter
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Springer
Publication Date
2008
Physical Description
xii, 258 p. ; 25 cm.
Series
Cancer treatment and research 140
Subjects
Ethics, Medical
Neoplasms - therapy
Physician-Patient Relations
Communication
Truth Disclosure
Palliative Care
ISBN
9780387736389
0387736387
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
QZ266 E84 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Delivering high-quality cancer care : charting a new course for a system in crisis

https://bccalibrary.andornot.com/en/permalink/catalog121259
Institute of Medicine (U.S.). Committee on Improving the Quality of Cancer Care: Addressing the Challenges of an Aging Population, Institute of Medicine of the National Academies. Washington, DC: National Academies Press , 2013.
Audience
Professional
Call Number
QZ266 D355 2013
Availability
1 copy, 1 available
Contents:; The Current Cancer Care Landscape: An Imperative for Change -- Patient-Centered Communication and Shared Decision Making -- The Workforce Caring for Patients with Cancer -- The Evidence Base for High-Quality Cancer Care -- A Learning Health Care Information Technology System for Cancer -…
More Information
  1 read online  
Corporate Author
Institute of Medicine (U.S.). Committee on Improving the Quality of Cancer Care: Addressing the Challenges of an Aging Population
Institute of Medicine of the National Academies
Editor
Levit, Laura A.
Balogh, Erin P.
Nass, Sharyl J.
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2013
Physical Description
xxviii, 384 p. : ill. ; 23 cm
Subjects
Neoplasms - therapy
Neoplasms - diagnosis
Quality of Health Care
Patient-Centered Care
Evidence-Based Practice
Medical Informatics
Abstract
Contents:
The Current Cancer Care Landscape: An Imperative for Change -- Patient-Centered Communication and Shared Decision Making -- The Workforce Caring for Patients with Cancer -- The Evidence Base for High-Quality Cancer Care -- A Learning Health Care Information Technology System for Cancer -- Translating Evidence into Practice, Measuring Quality, and Improving Performance -- Accessible and Affordable Cancer Care -- Appendix A: Glossary -- Appendix B: Committee Member and Staff Biographies
ISBN
9780309286602
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
QZ266 D355 2013
Website Notes
Available in HTML and PDF formats at link
Read Online
https://www.ncbi.nlm.nih.gov/books/NBK202148/

Copies

c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.