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20 records – page 1 of 1.

Supervision : the direction of people at work

https://bccalibrary.andornot.com/en/permalink/catalog4326
Plunkett, W. Richard. [Toronto, ON]: Allyn and Bacon , 1992. 6th ed.
Audience
Professional
Call Number
WX150 P737 1992
Availability
2 copies, 2 available
More Information
Author
Plunkett, W. Richard
Edition
6th ed.
Place of Publication
[Toronto, ON]
Publisher
Allyn and Bacon
Publication Date
1992
Subjects
Personnel Management
Employee Incentive Plans
ISBN
0205136567
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Call Number
WX150 P737 1992

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Facilitator's guide to participatory decision-making

https://bccalibrary.andornot.com/en/permalink/catalog124372
Kaner, Sam, Lind, Lenny. San Francisco, CA: Jossey-Bass: A Wiley Company , 2014. 3rd ed.
Audience
Professional
Call Number
HD30.23 K275 2014
Availability
1 copy, 1 available
More Information
Author
Kaner, Sam
Lind, Lenny
Edition
3rd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass: A Wiley Company
Publication Date
2014
Physical Description
xxix, 401 p. : ill. ; 28 cm.
Series
Jossey-Bass business & management series
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Cooperative behavior
Group Processes
Consensus
Handbooks
ISBN
9781118404959
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HD30.23 K275 2014

Copies

c.1 BC Cancer Agency VIC Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Mastering communication with seriously ill patients : balancing honesty with empathy and hope

https://bccalibrary.andornot.com/en/permalink/catalog18373
Back, Anthony, Arnold, Robert, Tulsky, James. New York, NY: Cambridge University Press , 2009.
Audience
Professional
Call Number
W62 M423b 2009
Availability
5 copies, 4 available
Taking your skills to the next level; Getting a good start; Talking about serious news; Discussing evidence for making treatment decisions; Discussing prognosis; Between the big events; Conducting a family conference; Dealing with conflicts; Transitions to end-of-life care; Talking about dying; Cul…
More Information
  1 read online  
Author
Back, Anthony
Arnold, Robert
Tulsky, James
Place of Publication
New York, NY
Publisher
Cambridge University Press
Publication Date
2009
Physical Description
x, 158 p. ; 23 cm.
Series
R2 Library
Subjects
Physician-Patient Relations
Counseling - methods
Communication
Professional-Family Relations
Attitude to Death
Abstract
Taking your skills to the next level
Getting a good start
Talking about serious news
Discussing evidence for making treatment decisions
Discussing prognosis
Between the big events
Conducting a family conference
Dealing with conflicts
Transitions to end-of-life care
Talking about dying
Cultivating your skills
ISBN
9780521706186
0521706181
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Internet
Call Number
W62 M423b 2009
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.R2Library.com/marc_frame.aspx?ResourceID=1616

Copies

c.1 BC Cancer Agency ARHCC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient-centered communication in cancer care : promoting healing and reducing suffering

https://bccalibrary.andornot.com/en/permalink/catalog16503
Epstein, Ronald M, Street, Richard L. [Bethesda, MD]: National Cancer Institute , 2007.
Audience
Professional
Call Number
QZ266 E64 2007
Availability
1 copy, 1 available
More Information
  2 read online  
Author
Epstein, Ronald M
Street, Richard L
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2007
Physical Description
xiii, 203 p. : ill. ; 28 cm.
Series
NIH publication # 07-6225
Subjects
Neoplasms - psychology
Medical Oncology
Patient-Centered Care
Oncology Nursing
Neoplasms - therapy
Counseling - methods
Professional-Patient Relations
Communication
Patient Education as Topic
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
QZ266 E64 2007
Read Online
http://outcomes.cancer.gov/areas/pcc/communication/monograph.html
http://outcomes.cancer.gov/areas/pcc/communication/pcc_monograph.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Five languages of appreciation in the workplace : empowering organizations by encouraging people

https://bccalibrary.andornot.com/en/permalink/catalog124361
Chapman, Gary, White, Paul. Chicago, IL: Northfield Publishing , 2011.
Audience
Professional
Call Number
WX159 C466 2011
Availability
1 copy, 1 available
More Information
Author
Chapman, Gary
White, Paul
Place of Publication
Chicago, IL
Publisher
Northfield Publishing
Publication Date
2011
Physical Description
251 p. : 22 cm.
Subjects
Motivation
Work Engagement
Working Conditions - psychology
Personnel Turnover
Personnel Management
ISBN
9780802418401
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C466 2011

Copies

c.1 BC Cancer Agency VIC Library Available
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Seven habits of highly effective people : restoring the character ethic

https://bccalibrary.andornot.com/en/permalink/catalog6598
Covey, Stephen R. New York, NY: Simon & Schuster , 1989.
Audience
Professional
Call Number
WX159 C68 1989
Availability
1 copy, 1 available
More Information
Author
Covey, Stephen R
Place of Publication
New York, NY
Publisher
Simon & Schuster
Publication Date
1989
Subjects
Character
Personnel Management
ISBN
0671708635 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C68 1989

Copies

c.1 BC Cancer Agency VIC Library Available
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Breaking the silence on cancer and sexuality : a handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog15889
Katz, Anne. Pittsburgh, PA: Oncology Nursing Society , 2007.
Audience
Professional
Call Number
QZ200 K19b 2007
Availability
5 copies, 5 available
More Information
Author
Katz, Anne
Place of Publication
Pittsburgh, PA
Publisher
Oncology Nursing Society
Publication Date
2007
Physical Description
xi, 280 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Sexual Behavior
Sexual Dysfunctions, Psychological
Sexual Dysfunction, Physiological
Sex Counseling
Sexuality
Body Image
Sexual Partners
Psychosexual Development
Libido
Communication
Patient Education
Fertility
Professional-Patient Relations
Oncology Nursing
ISBN
9781890504670
189050467X
Language
English
Material Type
Book
Audience
Professional
Location
Surrey Library
Victoria Library
Kelowna Library
Abbotsford Library
Call Number
QZ200 K19b 2007

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Skills for success : the essential resource for supervisors and managers

https://bccalibrary.andornot.com/en/permalink/catalog10671
[Toronto, ON]: Norco Associates, Inc. , 2003.
Audience
Professional
Call Number
WX150 S628 2003
Availability
3 copies, 3 available
More Information
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Associates, Inc.
Publication Date
2003
Subjects
Personnel Management
Leadership
Organizational Innovation
ISBN
1896823106
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S628 2003

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Hiring the best : a manager's guide to effective interviewing

https://bccalibrary.andornot.com/en/permalink/catalog333
Yate, Martin John. Holbrook, MA: Bob Adams, Inc. , 1994. 4th ed.
Audience
Professional
Call Number
HF5549.5 Y369 1994
Availability
1 copy, 1 available
More Information
Author
Yate, Martin John
Edition
4th ed.
Place of Publication
Holbrook, MA
Publisher
Bob Adams, Inc.
Publication Date
1994
Physical Description
230 p. ; 24 cm.
Subjects
Interviews as Topic
Employment
Personnel Management
ISBN
9781558502826
1558502823
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HF5549.5 Y369 1994

Copies

c.1 BC Cancer Agency VIC Library Available
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Coaching, enhanced productivity and motivated workgroups : action tools for successful supervisors

https://bccalibrary.andornot.com/en/permalink/catalog9630
[Toronto, ON]: Gencor Group Inc. , 2001.
Audience
Professional
Call Number
WX159 C652 2001
Availability
2 copies, 2 available
More Information
Editor
Carman, G. A
Place of Publication
[Toronto, ON]
Publisher
Gencor Group Inc.
Publication Date
2001
Subjects
Leadership
Personnel Management
Management Quality Circles
ISBN
1896823319
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX159 C652 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
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Key skills and techniques : the supervisor's handbook

https://bccalibrary.andornot.com/en/permalink/catalog1020
[Toronto, ON]: TGGI (The Gencor Group Inc.) , 1999. rev. ed.
Audience
Professional
Call Number
WX150 K44 1999
Availability
2 copies, 1 available
More Information
Editor
Hollington, D. A
Edition
rev. ed.
Place of Publication
[Toronto, ON]
Publisher
TGGI (The Gencor Group Inc.)
Publication Date
1999
Subjects
Personnel Management
Employee Incentive Plans
Leadership
ISBN
1896823041
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Call Number
WX150 K44 1999

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Tuesday, January 9, 2024
c.1 BC Cancer Agency KEL Library Available
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Managing in a time of great change

https://bccalibrary.andornot.com/en/permalink/catalog1289
Drucker, Peter F. New York, NY: Truman Talley Books , 1995.
Audience
Professional
Call Number
WX159 D794 1995
Availability
1 copy, 1 available
More Information
Author
Drucker, Peter F
Place of Publication
New York, NY
Publisher
Truman Talley Books
Publication Date
1995
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0525940537 (hardcover)
0452278376 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 D794 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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Beyond reengineering : how the process-centered organization is changing our work and our lives

https://bccalibrary.andornot.com/en/permalink/catalog3425
Hammer, Michael. New York, NY: HarperCollins Publishers , 1996.
Audience
Professional
Call Number
WX159 H224 1996
Availability
2 copies, 2 available
More Information
Author
Hammer, Michael
Place of Publication
New York, NY
Publisher
HarperCollins Publishers
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0887307299
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 H224 1996

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Reengineering management : the mandate for new leadership

https://bccalibrary.andornot.com/en/permalink/catalog4184
Champy, James. New York, NY: HarperBusiness , 1995.
Audience
Professional
Call Number
WX159 C453 1995
Availability
1 copy, 1 available
More Information
Author
Champy, James
Place of Publication
New York, NY
Publisher
HarperBusiness
Publication Date
1995
Subjects
Leadership
Organizational Innovation
Life Change Events
Personnel Management
ISBN
0887306985
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C453 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Art of breaking bad news well

https://bccalibrary.andornot.com/en/permalink/catalog122211
Sehouli, Jalid. Boca Raton, Fla.: CRC Press , 2020.
Audience
Professional
Call Number
W62 S456 2020
Availability
3 copies, 3 available
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of th…
More Information
Author
Sehouli, Jalid
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2020
Physical Description
xiii, 81 p. ; 23 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Empathy
Attitude of Health Personnel
Abstract
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover
Notes
Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.
ISBN
9780367356682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Victoria Library
Call Number
W62 S456 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VIC Library Available
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Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535
Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.
Audience
Professional
Call Number
WA590 C734 2011
Availability
3 copies, 3 available
Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication
More Information
Corporate Author
Vancouver Island Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority. MultiMedia Services
Publication Date
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Victoria Library
Vancouver Library AV Room
Call Number
WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
More Information
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.