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20 records – page 1 of 1.

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
  1 read online  

No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Health Services for Transgender Persons
Sexual and Gender Minorities
Abstract
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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Hiding who I am : the reality of end of life care for LGBT people

https://bccalibrary.andornot.com/en/permalink/catalog120028
Marie Curie. [United Kingdom]: Marie Curie , 2016.
Audience
Professional
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
  1 read online  
Corporate Author
Marie Curie
Place of Publication
[United Kingdom]
Publisher
Marie Curie
Publication Date
2016
Subjects
Terminal Care
Terminally Ill - psychology
Palliative Care
Hospice Care
Patient-Centered Care
Patient Satisfaction
Surveys and Questionnaires
Sexual and Gender Minorities
Health Services for Transgender Persons
Abstract
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
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Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Quality of life : from nursing and patient perspectives : theory, research, practice

https://bccalibrary.andornot.com/en/permalink/catalog13867
Sudbury, MA: Jones and Bartlett , 2003. 2nd ed.
Audience
Professional
Call Number
WY156 Q14 2003
Availability
1 copy, 1 available
Editor
King, Cynthia R
Hinds, Pamela S
Edition
2nd ed.
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett
Publication Date
2003
Physical Description
xxvii, 533 p. : ill
Series
Jones and Bartlett series in oncology
Subjects
Neoplasms - nursing
Quality of Life
Patient Satisfaction
Oncology Nursing
ISBN
0763722359
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY156 Q14 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Checklist manifesto : how to get things right

https://bccalibrary.andornot.com/en/permalink/catalog18364
Gawande, Atul. New York, NY: Metropolitan Books | Henry Holt and Company , 2009.
Audience
Professional
Call Number
W21 G284c 2009
Availability
1 copy, 1 available
The problem of extreme complexity; The checklist; The end of the master builder; The idea; The first try; The checklist factory; The test; The hero in the age of checklists; The save
Author
Gawande, Atul
Place of Publication
New York, NY
Publisher
Metropolitan Books
Henry Holt and Company
Publication Date
2009
Physical Description
x, 209 p. ; 22 cm.
Subjects
Clinical Competence
Emergency medicine
Intensive Care Units
Quality Assurance, Health Care - methods
Quality Control
Checklist
Guidelines as Topic
Safety Management - standards
Infection Control
Outcome and Process Assessment (Health Care)
Popular Work
Abstract
The problem of extreme complexity
The checklist
The end of the master builder
The idea
The first try
The checklist factory
The test
The hero in the age of checklists
The save
ISBN
9780805091748
0805091742
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 G284c 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Look it up! : what patients, doctors, nurses, and pharmacists need to know about the Internet and primary health care

https://bccalibrary.andornot.com/en/permalink/catalog120879
Pluye, Pierre, Barlow, Julie, Grad, Roland. Montreal, QC: McGill-Queen's University Press , 2017.
Audience
Professional
Call Number
W 26.55.D2 P738 2017
Availability
1 copy, 1 available
Table of Contents:; 1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and…
  1 read online  
Author
Pluye, Pierre
Barlow, Julie
Grad, Roland
Place of Publication
Montreal, QC
Publisher
McGill-Queen's University Press
Publication Date
2017
Physical Description
xii, 182 p. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Decision Making, Computer-Assisted
Internet
Primary Health Care
Physician-Patient Relations
Health Literacy
Medical Informatics
Popular Work
Abstract
Table of Contents:
1 A New Way of Diagnosing -- 2 Do I Really Need This Test? -- 3 When Clinicians Disagree -- 4 The Expanded Role of Pharmacists -- 5 Better Treatment for Chronic Problems and Common Conditions -- 6 Getting Patients Engaged -- 7 The Pros and Cons of "Doctor Google" -- 8 Nurses and Doctors Can't Remember Everything -- 9 The Hidden Problem of Health Literacy -- 10 The Family Doctor of the Future.
ISBN
9780773551367
9780773551909
9780773551916
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Vancouver Library
Internet
Call Number
W 26.55.D2 P738 2017
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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Breast cancer toolkit for aboriginal health care providers

https://bccalibrary.andornot.com/en/permalink/catalog18004
Alliance for Breast Cancer Information & Support, BC & Yukon. [Vancouver, BC?]: Alliance for Breast Cancer Information and Support, BC and Yukon , 2008.
Audience
Professional
Patient or Public
Call Number
WP870 B830a 2008
Availability
5 copies, 5 available
Includes:; Eating well with Canada's food guide : First nations, Inuit and Metis (2007); Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten); Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "eno…
Corporate Author
Alliance for Breast Cancer Information & Support, BC & Yukon
Place of Publication
[Vancouver, BC?]
Publisher
Alliance for Breast Cancer Information and Support, BC and Yukon
Publication Date
2008
Physical Description
10 p. : ill ; 28 cm.
Subjects
Breast Neoplasms
Breast Neoplasms - psychology
Health Personnel
First Nations
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Professional-Patient Relations
Ethnic Groups
Community Health Aides
Health Services Accessibility
Social Support
Patient Advocacy
British Columbia
BC Cancer Agency
Popular Work
Abstract
Includes:
Eating well with Canada's food guide : First nations, Inuit and Metis (2007)
Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten)
Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "enough"? by Susan R. Harris)
Abreast in the West 11(2) Spring 2009
DVD titled : Breast cancer tool kit for aboriginal health care providers : orientation DVD (2009)
Looking for and finding breast cancer
Understanding breast cancer
Understanding breast cancer treatments
Stories from aboriginal women
Talking to our family?
Recovery and lifestyle
What is palliative care?
Appendixes
Language
English
Material Type
Book
DVD
Audience
Professional
Patient or Public
Location
Vancouver Library
Surrey Library
Kelowna Library
Abbotsford Library
Call Number
WP870 B830a 2008

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Archives Available
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Understanding cancer : from basics to therapeutics

https://bccalibrary.andornot.com/en/permalink/catalog123715
London, UK: Academic Press , 2022.
Audience
Professional
r
  1 read online  
Editor
Jain, Buddhi
Pandey, Shweta
Place of Publication
London, UK
Publisher
Academic Press
Publication Date
2022
Series
EBSCOhost eBook
Subjects
Neoplasms
Popular Work
Abstract
r
ISBN
9780323998833
9780323983969
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Overcoming stress-induced brain fog : 10 simple ways to find focus, improve memory & feel grounded

https://bccalibrary.andornot.com/en/permalink/catalog124524
Weber, Jill P. Oakland, CA: New Harbinger Publications, Inc. , 2022.
Audience
Professional
"Brain fog-that feeling of being overstimulated and stressed to the point where it affects the ability to focus, concentrate, or communicate effectively-is a very real issue for many people. The prolonged stress and anxiety that lead to brain fog can decrease motivation, passion, and even one's sen…
  1 read online  
Author
Weber, Jill P.
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
2022
Series
Proquest Ebook Central
Subjects
Stress (Psychology)
Cognitive Behavioral Therapy - methods
Anxiety
Mindfulness
Popular Work
Abstract
"Brain fog-that feeling of being overstimulated and stressed to the point where it affects the ability to focus, concentrate, or communicate effectively-is a very real issue for many people. The prolonged stress and anxiety that lead to brain fog can decrease motivation, passion, and even one's sense of self-worth. This book presents proven-effective skills from cognitive behavioral therapy (CBT) and neuroscience, and offers readers ten powerful and accessible approaches for cutting through the haze and reclaiming control"-- Provided by publisher
ISBN
9781684039944
9781684039968
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Ferri's Netter patient advisor

https://bccalibrary.andornot.com/en/permalink/catalog20136
Ferri, Fred F, Netter, Frank H. Philadelphia, PA: Saunders Elsevier , 2012. 2nd ed.
Audience
Professional
Call Number
WB39 F395 2012
Availability
1 copy, 1 available
Author
Ferri, Fred F
Netter, Frank H
Edition
2nd ed.
Place of Publication
Philadelphia, PA
Publisher
Saunders Elsevier
Publication Date
2012
Physical Description
xxvii, 1018 p. : ill. : 28 cm.
Subjects
Medicine
Patient Education as Topic
Handbooks
Popular Work
ISBN
9781416060383
1416060383
ISSN
1943-9822
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WB39 F395 2012
Loan Policy
28 days

Copies

c.1 BC Cancer Agency VAN Library Available
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Taking care of parents who didn't take care of you : making peace with aging parents

https://bccalibrary.andornot.com/en/permalink/catalog120077
Cade, Eleanor. Centre City, MN: Hazelden , 2002.
Audience
Professional
Call Number
WT120 C122 2002
Availability
1 copy, 1 available
Author
Cade, Eleanor
Place of Publication
Centre City, MN
Publisher
Hazelden
Publication Date
2002
Physical Description
xiv, 165 p. ; 21 cm.
Subjects
Caregivers - psychology
Aged
Parent-Child Relations
Family Relations - psychology
Adult Children
Emotional Adjustment
Self Care
Popular Work
ISBN
9781568388793
1568388799
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WT120 C122 2002

Copies

c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.