Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

  Refine by:

Refine by:

Format

20 records – page 1 of 1.

Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
More Information
  1 read online  
Author
Watson, Diane E
Peterson, Sandra
Mooney, Dawn
Place of Publication
[Vancouver, BC?]
Publisher
UBC Centre for Health Services and Policy Research
Publication Date
2007
Subjects
Neoplasms - psychology
Neoplasms - therapy
Ambulatory Care
Health Services Accessibility
Patient Satisfaction
Cancer Patients
Cancer Care Facilities
Health Care Surveys
Data Collection
British Columbia
ISBN
1897085117
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf
Show Less

Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
More Information
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.systemperformance.ca/report/living-with-cancer-patient-experience/
https://content.cancerview.ca/download/cv/quality_and_planning/system_performance/documents/living_with_cancer_patient_experience_report_enpdf?attachment=0
Show Less

Colonizing bodies : aboriginal health and healing in British Columbia, 1900-50

https://bccalibrary.andornot.com/en/permalink/catalog124182
Kelm, Mary-Ellen. Vancouver, BC: UBC Press , 1998.
Audience
Patient or Public
Call Number
WA300 K29c 1998
Availability
2 copies, 2 available
More Information
Alternate Title
Colonizing bodies
Author
Kelm, Mary-Ellen
Place of Publication
Vancouver, BC
Publisher
UBC Press
Publication Date
1998
Physical Description
xxiii, 248 p. : ill. ; 23 cm
Subjects
Minority Health - history
Health Disparity, Minority and Vulnerable Populations
Indigenous Canadians - history
Social Welfare - history
Attitude of Health Personnel
First Nations
History, 20th Century
British Columbia
Canada
ISBN
9780774806787
0774806788
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
WA300 K29c 1998

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

No one overlooked : experiences of older people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120013
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of older people affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Aged
Health Services for the Aged
Health Services Accessibility
Attitude to Health
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of older people affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.macmillan.org.uk/_images/experiencesofolderpeople_tcm9-271121.pdf
Show Less

No one overlooked : experiences of LGBT people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120016
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
More Information
  1 read online  
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Health Services for Transgender Persons
Sexual and Gender Minorities
Abstract
Report exploring the experiences of members of the Lesbian, Gay, Bisexual, Transgender communities affected by cancer.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesoflgbtpeople.pdf
Show Less

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
More Information
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

No one overlooked : experiences of BME people affected by cancer

https://bccalibrary.andornot.com/en/permalink/catalog120017
Macmillan Cancer Support. [United Kingdom]: Macmillan Cancer Support , [2016].
Audience
Professional
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
More Information
  1 read online  
Alternate Title
No one overlooked : experiences of black minority ethnic people affected by cancer
Corporate Author
Macmillan Cancer Support
Place of Publication
[United Kingdom]
Publisher
Macmillan Cancer Support
Publication Date
[2016]
Subjects
Neoplasms
Minority Groups
Minority Health
Health Services Accessibility
Healthcare Disparities
Patient Satisfaction
Health Care Surveys
Abstract
Report exploring the experiences of the Black, Minority and Ethnic communities affected by cancer.
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
http://www.macmillan.org.uk/documents/aboutus/research/inclusionprojects/experiencesofbmepeople.pdf
Show Less

Best practices in creating and delivering LGBTQ cultural competency trainings for health and social service agencies

https://bccalibrary.andornot.com/en/permalink/catalog21708
Margolies, Liz, Joo, Rej, McDavid, Jenna. , [2014].
Audience
Professional
More Information
  1 read online  
Alternate Title
LGBTQ cultural competency trainings
Author
Margolies, Liz
Joo, Rej
McDavid, Jenna
Corporate Author
National LGBT Cancer Network
Publication Date
[2014]
Subjects
Cultural Competency - education
Delivery of health Care - standards
Sexual and Gender Minorities
Health Services for Transgender Persons
Gender Identity
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://cancer-network.org/wp-content/uploads/2017/02/best_practices.pdf
Show Less

Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
More Information
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

From patients who know : a hospital handbook

https://bccalibrary.andornot.com/en/permalink/catalog119928
Openlab, University Health Network. [Toronto, ON]: Openlab, University Health Network , 2016.
Audience
Patient or Public
More Information
  1 read online  
Corporate Author
Openlab, University Health Network
Place of Publication
[Toronto, ON]
Publisher
Openlab, University Health Network
Publication Date
2016
Physical Description
87 p.
Subjects
Inpatients - psychology
Aged
Hospitalization
Adaptation, Psychological
Consumer Health Information
Patient Satisfaction
Patient Navigation
Patient Participation
Guidebooks
Patient Education Handout
Notes
"This Handbook is a product of OpenLab's Stuff Patients Want initiative. Stuff Patients Want is a participatory design initiative in which patients come together to share health care experiences they find frustrating. These patients are then armed with the tools (e.g. design, production)they need to bring their practical and inspired solutions to life. Stuff Patients Want is carried out in the Scandinavian participatory design tradition, driven by the idea that the people destined to use a product or service should play a critical role in designing it, and characterized by active collaboration between users and designers throughout the participatory process."
ISBN
9780995281509
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Website Notes
E-book available in PDF format
Read Online
http://uhnopenlab.ca/wp-content/uploads/2016/10/Hospital-Handbook_eBook_2016-08-24.pdf
Show Less

LGBTQ cultures : what health care professionals need to know about sexual and gender diversity

https://bccalibrary.andornot.com/en/permalink/catalog120535
Eliason, Michele J., Chinn, Peggy L. Philadelphia, PA: Wolters Kluwer , 2018. 3rd ed.
Audience
Professional
Table of Contents:; Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ co…
More Information
  1 read online  
Author
Eliason, Michele J.
Chinn, Peggy L.
Edition
3rd ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer
Publication Date
2018
Series
R2 Library
Subjects
Sexual and Gender Minorities
Transgender Persons
Attitude of Health Personnel
Culturally Competent Care
Gender Identity
Social Stigma
Health Equity
Health Services for Transgender Persons
Abstract
Table of Contents:
Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ communities -- The effects of stigma on health -- Substance abuse and mental health -- Physical health disorders -- Provider attitudes and knowledge -- LGBTQ healthcare professionals -- Structural barriers to quality care -- Conclusions and a call to action.
ISBN
1496394607
9781496394606
9781496394613
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1496394607
Show Less

Hiding who I am : the reality of end of life care for LGBT people

https://bccalibrary.andornot.com/en/permalink/catalog120028
Marie Curie. [United Kingdom]: Marie Curie , 2016.
Audience
Professional
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
More Information
  1 read online  
Corporate Author
Marie Curie
Place of Publication
[United Kingdom]
Publisher
Marie Curie
Publication Date
2016
Subjects
Terminal Care
Terminally Ill - psychology
Palliative Care
Hospice Care
Patient-Centered Care
Patient Satisfaction
Surveys and Questionnaires
Sexual and Gender Minorities
Health Services for Transgender Persons
Abstract
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
https://www.mariecurie.org.uk/globalassets/media/documents/policy/policy-publications/june-2016/reality-end-of-life-care-lgbt-people.pdf
Show Less

Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
Show Less

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
More Information
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Supporting compassionate healthcare practice : understanding the role of resilience, positivity and well being

https://bccalibrary.andornot.com/en/permalink/catalog122348
Chambers, Claire, Ryder, Elaine. Abingdon, Oxon: Routledge , 2019.
Audience
Professional
Call Number
W84.7 C444 2019
Availability
1 copy, 1 available
More Information
  1 read online  
Author
Chambers, Claire
Ryder, Elaine
Place of Publication
Abingdon, Oxon
Publisher
Routledge
Publication Date
2019
Physical Description
xviii, 194 p. ; 24 cm.
Series
Proquest Ebook Central
Subjects
Patient Care - psychology
Empathy
Attitude of Health Personnel
Professional - Patient Relations
Optimism
Compassion Fatigue - prevention & control
ISBN
9781138092105
9781351607933
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Kelowna Library
Internet
Call Number
W84.7 C444 2019
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=5580150

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658
deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.
Audience
Professional
Call Number
W84.7 D288 2013
Availability
2 copies, 2 available
More Information
Author
deBronkart, Dave
Sands, Danny
Place of Publication
[California]
Publisher
CreateSpace Independent Publishing Platform
Publication Date
2013
Physical Description
xx, 78 p. ; 23 cm.
Subjects
Patient-Centered Care
Patient Participation
Patient Satisfaction
Professional - Patient Relations
Cancer Survivors
ISBN
1466306493
9781466306493
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Healing : when a nurse becomes a patient

https://bccalibrary.andornot.com/en/permalink/catalog124352
Brown, Theresa. Chapel Hill, NC: Algonquin Books of Chapel Hill , 2022.
Audience
Patient or Public
Call Number
WP870 B877h 2022
Availability
2 copies, 2 available
More Information
Author
Brown, Theresa
Place of Publication
Chapel Hill, NC
Publisher
Algonquin Books of Chapel Hill
Publication Date
2022
Physical Description
258 p. ; 22 cm
Subjects
Breast Neoplasms
Nurses
Patients - psychology
Patient Satisfaction
Quality of Health Care
Personal Narratives
Popular Work
ISBN
9781643750699
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Call Number
WP870 B877h 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Transgender health issues

https://bccalibrary.andornot.com/en/permalink/catalog124286
Boslaugh, Sarah. Santa Barbara, CA: Greenwood , 2018.
Audience
Professional
More Information
  1 read online  
Author
Boslaugh, Sarah
Place of Publication
Santa Barbara, CA
Publisher
Greenwood
Publication Date
2018
Series
EBSCOhost eBook Nursing Collection
Health and medical issues today
Subjects
Sexual and Gender Minorities
Transgender Persons
Culturally Competent Care
Gender Identity
Health Equity
Health Services for Transgender Persons
ISBN
9781440858871
9781440858888.
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=1860890&site=ehost-live
Show Less

20 records – page 1 of 1.