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20 records – page 1 of 1.

Multicultural health care : a quality improvement guide

https://bccalibrary.andornot.com/en/permalink/catalog16573
National Committee for Quality Assurance (NCQA), Eli Lilly and Company. Indianapolis, IN: Eli Lilly and Company , 2007.
Audience
Professional
More Information
  2 read online  
Corporate Author
National Committee for Quality Assurance (NCQA)
Eli Lilly and Company
Place of Publication
Indianapolis, IN
Publisher
Eli Lilly and Company
Publication Date
2007
Subjects
Cross-Cultural Comparison
Delivery of Health Care
Patient-Centered Care
Cultural Diversity
Ethnic Groups
Professional-Patient Relations
Quality Assurance, Health Care
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.ncqa.org/Portals/0/HEDISQM/CLAS/CLAS_toolkit.pdf
http://www.ncqa.org/tabid/676/Default.aspx
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Patient-centered strategy : a learning system for better care

https://bccalibrary.andornot.com/en/permalink/catalog121761
Hunter, Jeff, Rothstein Larry. Appleton, WI: Catalysis , 2018.
Audience
Professional
Call Number
W84.7 H945 2018
Availability
1 copy, 1 available
More Information
Author
Hunter, Jeff
Rothstein Larry
Place of Publication
Appleton, WI
Publisher
Catalysis
Publication Date
2018
Physical Description
xxv, 168 p. : ill. ; 23 cm
Subjects
Patient-Centered Care
Delivery of Health Care
Health Services Administration
United States
ISBN
9780984884889
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W84.7 H945 2018

Copies

c.1 BC Cancer Agency VIC Library Available
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Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535
Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.
Audience
Professional
Call Number
WA590 C734 2011
Availability
3 copies, 3 available
Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication
More Information
Corporate Author
Vancouver Island Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority. MultiMedia Services
Publication Date
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Victoria Library
Vancouver Library AV Room
Call Number
WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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2012 Cancer system performance report

https://bccalibrary.andornot.com/en/permalink/catalog20882
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2012.
Audience
Professional
Call Number
QZ200 C217 2012
Availability
1 copy, 1 available
More Information
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2012
Physical Description
194 p. : ill. ; 28 cm.
Series
System performance reports
Subjects
Neoplasms
Evidence-Based Practice
Health Status Indicators
Delivery of Health Care
Quality of Health Care
Canada
Notes
December 2012
Language
English
Material Type
Report
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
QZ200 C217 2012
Read Online
http://www.systemperformance.ca/report/performance-report-2/
http://www.systemperformance.ca/reports/

Copies

c.1 BC Cancer Agency VAN Library Available
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Voice of experience : part two. Themes and results of New Zealand's first cancer care survey. July 2010

https://bccalibrary.andornot.com/en/permalink/catalog120159
Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2010.
Audience
Professional
Call Number
QZ200 C215t 2010
Availability
1 copy, 1 available
More Information
  2 read online  
Alternate Title
Themes and results of New Zealand's first cancer care survey
Voice of experience
Corporate Author
Cancer Control Council of New Zealand
Place of Publication
Wellington, NZ
Publisher
Cancer Control Council of New Zealand
Publication Date
2010
Physical Description
52 p. : ill. ; 30 cm.
Subjects
Patient Reported Outcome Measures
Patient-Centered Care
Health Services - utilization
Delivery of Health Care
Neoplasms - therapy
Neoplasms - prevention & control
Health Care Surveys
Cancer Care Facilities
New Zealand
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C215t 2010
Website Notes
Available in PDF format
Read Online
http://www.moh.govt.nz/NoteBook/nbbooks.nsf/0/DCB60FDDCECD6031CC257E96000736D3/$file/The%20Voice%20Of%20Experience%20-%20Pt2%20-%20Themes%20and%20results%20of%20New%20Zealand's%20forst%20Cancer%20Care%20Survey%20-%20July%202010.pdf
http://www.moh.govt.nz/NoteBook/nbbooks.nsf/0/DCB60FDDCECD6031CC257E96000736D3?opendocument

Copies

c.1 BC Cancer Agency VAN Library Available
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Voice of experience : companion report : New Zealand cancer care survey results for eight treatment services. January 2010

https://bccalibrary.andornot.com/en/permalink/catalog120158
Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2010.
Audience
Professional
Call Number
QZ200 C215c 2010
Availability
1 copy, 1 available
More Information
Alternate Title
Companion report : New Zealand cancer care survey results for eight treatment services.
Voice of experience
Corporate Author
Cancer Control Council of New Zealand
Place of Publication
Wellington, NZ
Publisher
Cancer Control Council of New Zealand
Publication Date
2010
Physical Description
158 p. : ill. ; 30 cm.
Subjects
Patient Reported Outcome Measures
Patient-Centered Care
Health Services - utilization
Delivery of Health Care
Neoplasms - therapy
Neoplasms - prevention & control
Ambulatory Care - utilization
Cancer Care Facilities
New Zealand
Notes
Companion report to Voice of experience : part one. National report : preliminary results from the 2009 cancer care survey.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C215c 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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The Art and Science of Compassionate Care: a Practical Guide

https://bccalibrary.andornot.com/en/permalink/catalog124714
Cham, Switzerland: Springer International Publishing AG , c2023. 1st ed.
Audience
Professional
"This book provides a practical guide on the art and science of compassionate care in an era of healthcare crisis due to the COVID-19 pandemic that is inflicting long-lasting financial and psychosocial trauma on an unprecedented scale. A new approach to compassionate care is presented based on the …
More Information
  1 read online  
Editor
Samoutis, Andreas
Samoutis, George
Stylianou, Neophytos
Anastasiou, Andreas
Lionis, Christos
Edition
1st ed.
Place of Publication
Cham, Switzerland
Publisher
Springer International Publishing AG
Publication Date
c2023
Series
Proquest Ebook Central
Subjects
Delivery of Health Care
COVID-19
Empathy
Evidence-Based Medicine
Global Health
Psychology, Positive
Spirituality
Abstract
"This book provides a practical guide on the art and science of compassionate care in an era of healthcare crisis due to the COVID-19 pandemic that is inflicting long-lasting financial and psychosocial trauma on an unprecedented scale. A new approach to compassionate care is presented based on the overarching concepts of empathy, person and family centeredness, therapeutic relationship, kindness, gratitude, spirituality, communication skills, shared decision making, positive psychology, adversity-activated development, self-care, compassion fatigue, spirituality which are more than ever critical in successfully managing the pandemic adversity in front of us. This book draws on clinical experience, educational activities and evidence-based knowledge from academic physicians (primary, secondary and tertiary care), nurses, psychologists, health economists, healthcare managers, health policymakers, medical professionals students and patients. It provides skills and knowledge that can be implemented in daily clinical practice based on all levels of healthcare on a whole-person approach. An array of clinical cases, patient journeys, published evidence and practical experience is combined to deliver in a practical way unique guidance and advice. The target audience is all healthcare professionals, health policymakers, healthcare managers and patient associations. This approach of Compassionate Care is of great importance and can save lives and money in these unprecedented times of global healthcare care system challenges." --publisher
Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted
ISBN
9783031215230
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This title is licensed for one user at a time on BC Cancer-network computers. If you are denied access while on a network computer, try again later.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=7206737
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Patient and family-centered care : assessing and enhancing your volunteer program : webinar DVD 2013

https://bccalibrary.andornot.com/en/permalink/catalog21423
Hinkle, Lisa. Chicago, IL: Association for Healthcare Volunteer Resource Professionals , 2013.
Audience
Professional
Call Number
WX159.5 H663 2013
Availability
1 copy, 1 available
More Information
Author
Hinkle, Lisa
Place of Publication
Chicago, IL
Publisher
Association for Healthcare Volunteer Resource Professionals
Publication Date
2013
Subjects
Volunteers
Hospital Volunteers
Patient Acceptance of Health Care
Patient-Centered Care
Delivery of Health Care
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Call Number
WX159.5 H663 2013

Copies

c.1 BC Cancer Agency KEL Library Available
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Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
More Information
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient-centered medicine : transforming the clinical method

https://bccalibrary.andornot.com/en/permalink/catalog10418
Thousand Oaks, Calif.: Sage Publications , 1995.
Audience
Professional
Call Number
W 84 P298s 1995
Availability
1 copy, 1 available
More Information
Editor
Stewart, Moira
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1995
Subjects
Patient-Centered Care
Delivery of Health Care
Physician-Patient Relations
Quality of Health Care
Patient Participation
ISBN
0803956894
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 P298s 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Voice of experience : part one. National report : preliminary results from the 2009 cancer care survey. December 2009.

https://bccalibrary.andornot.com/en/permalink/catalog120157
Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2009.
Audience
Professional
Call Number
QZ200 C215v 2009
Availability
1 copy, 1 available
More Information
Alternate Title
National report : preliminary results from the 2009 cancer care survey.
Voice of experience
Corporate Author
Cancer Control Council of New Zealand
Place of Publication
Wellington, NZ
Publisher
Cancer Control Council of New Zealand
Publication Date
2009
Physical Description
42 p. : ill. ; 30 cm.
Subjects
Patient Reported Outcome Measures
Patient-Centered Care
Health Services - utilization
Delivery of Health Care
Neoplasms - therapy
Neoplasms - prevention & control
Health Care Surveys
Cancer Care Facilities
New Zealand
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 C215v 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Health care manager's guide to continuous quality improvement

https://bccalibrary.andornot.com/en/permalink/catalog7079
Leebov, Wendy, Ersoz, Clara Jean. Chicago, Ill.: American Hospital Publishing, Inc. , 1991.
Audience
Professional
Call Number
WX153 L482 1991
Availability
1 copy, 1 available
More Information
Author
Leebov, Wendy
Ersoz, Clara Jean
Place of Publication
Chicago, Ill.
Publisher
American Hospital Publishing, Inc.
Publication Date
1991
Subjects
Quality Assurance, Health Care
Delivery of Health Care
ISBN
1556480784
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX153 L482 1991

Copies

c.1 BC Cancer Agency VIC Library Available
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Recognizing and responding appropriately to the unique cultural needs of Chinese patients and their families at the end of life care|Patient's experiences and perception of respect within health care provider-client relationships at the cancer agency clinical setting

https://bccalibrary.andornot.com/en/permalink/catalog16426
Akrigg, Helena, Singh, Savitri. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.
Audience
Professional
Call Number
WA31 B365 2008 v.6
Availability
1 copy, 1 available
More Information
Author
Akrigg, Helena
Singh, Savitri
Corporate Author
BCCA Planning Committee on Diversity
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 6
Subjects
BC Cancer Agency
Cancer Care Facilities
Family
Terminal Care
Palliative Care
Advance Care Planning
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Asian Continental Ancestry Group
Ethnic Groups
Patient-Centered Care
Oncology Nursing
Health Services Accessibility
Health Personnel
Professional-Patient Relations
British Columbia
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.6

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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BCCA prevention programs : a community approach

https://bccalibrary.andornot.com/en/permalink/catalog16446
Jensen, Kim. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.
Audience
Professional
Call Number
WA31 B365 2008 v.7
Availability
1 copy, 1 available
More Information
Author
Jensen, Kim
Corporate Author
BCCA Planning Committee on Diversity
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 7
Subjects
BC Cancer Agency
Cancer Care Facilities
First Nations
Health Education
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Ethnic Groups
Patient-Centered Care
Health Services Accessibility
Professional-Patient Relations
British Columbia
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.7

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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2016 report to the community

https://bccalibrary.andornot.com/en/permalink/catalog120143
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2017.
Audience
Patient or Public
More Information
  1 read online  
Alternate Title
BC Cancer Agency care and research : 2016 report to the community
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2017
Physical Description
38 p. : ill. ; 26 cm.
Subjects
Biomedical Research
Oncology Nursing
Clinical Trials
Neoplasms - prevention & control
Neoplasms - therapy
Patient-Centered Care
Research Report
BC Cancer Agency
Cancer Care Facilities
Delivery of Health Care
Language
English
Material Type
Report
Online
Audience
Patient or Public
Location
Vancouver Library BCCA Pubs
Abbotsford Library
Kelowna Library
Surrey Library
Victoria Library
VC Library Archives
Read Online
http://www.bccancer.bc.ca/about/news-stories/stories/2016-report-to-the-community
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Cancer control 2016 : cancer care in emerging heath systems

https://bccalibrary.andornot.com/en/permalink/catalog119961
International Network for Cancer Treatment and Research. Suffolk, UK: Global Health Dynamics | International Network for Cancer Treatment and Research , 2016.
Audience
Professional
Call Number
QZ200 C2125 2016
Availability
2 copies, 2 available
More Information
  1 read online  
Corporate Author
International Network for Cancer Treatment and Research
Editor
Magrath, Ian
Place of Publication
Suffolk, UK
Publisher
Global Health Dynamics
International Network for Cancer Treatment and Research
Publication Date
2016
Physical Description
112 p. : ill. ; 30 cm.
Series
Cancer control
Subjects
Neoplasms - epidemiology
Neoplasms - prevention & control
Neoplasms - therapy
Delivery of Health Care
Health Planning
Health Promotion
Health Policy
Health Services Accessibility
Health Care Facilities, Manpower, and Services
Population Surveillance
Developing Countries
World Health
ISBN
9780957607262
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Internet
Call Number
QZ200 C2125 2016
Read Online
http://www.cancercontrol.info

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
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Cancer control 2015 : cancer care in emerging heath systems

https://bccalibrary.andornot.com/en/permalink/catalog113689
International Network for Cancer Treatment and Research. Suffolk, UK: Global Health Dynamics | International Network for Cancer Treatment and Research , 2015.
Audience
Professional
Call Number
QZ200 C2125 2015
Availability
2 copies, 2 available
More Information
  1 read online  
Corporate Author
International Network for Cancer Treatment and Research
Editor
Magrath, Ian
Place of Publication
Suffolk, UK
Publisher
Global Health Dynamics
International Network for Cancer Treatment and Research
Publication Date
2015
Physical Description
152 p. : ill. ; 30 cm.
Series
Cancer control
Subjects
Neoplasms - epidemiology
Neoplasms - prevention & control
Neoplasms - therapy
Delivery of Health Care
Health Planning
Health Promotion
Health Policy
Health Services Accessibility
Health Care Facilities, Manpower, and Services
Population Surveillance
Developing Countries
World Health
ISBN
9780957607248
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Victoria Library
Abbotsford Library
Internet
Call Number
QZ200 C2125 2015
Read Online
http://www.cancercontrol.info

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Navigating Canada's health care : a user guide to getting the care you need

https://bccalibrary.andornot.com/en/permalink/catalog15518
Decter, Michael, Grosso, Francesca. [Toronto, ON]: Penguin Canada , 2006.
Audience
Patient or Public
Call Number
WA540 DC2 D295 2006
Availability
2 copies, 2 available
More Information
Author
Decter, Michael
Grosso, Francesca
Place of Publication
[Toronto, ON]
Publisher
Penguin Canada
Publication Date
2006
Physical Description
xviii, 358 p. ; 23 cm.
Subjects
Medical Care
Patient Education
Consumer Advocacy
Delivery of Health Care
Health Services Accessibility
Canada
ISBN
9780143050452
0143050451
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Call Number
WA540 DC2 D295 2006

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Patient navigation in cancer care : final report

https://bccalibrary.andornot.com/en/permalink/catalog14395
Doll, Richard, Stephen, Joanne, Barroetavena, Maria Cristina, Linden, Wolfgang, Poole, Gary, Fyles, Gillian. [Vancouver, BC?]: BC Cancer Agency , 2005.
Audience
Professional
Patient or Public
Call Number
QZ266 P298 2005
Availability
6 copies, 6 available
More Information
Author
Doll, Richard
Stephen, Joanne
Barroetavena, Maria Cristina
Linden, Wolfgang
Poole, Gary
Fyles, Gillian
Corporate Author
BC Cancer Agency. Sociobehavioural Research Centre
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2005
Subjects
Neoplasms - psychology
Continuity of Patient Care
Delivery of Health Care
Interpersonal Relations
Social Support
Community Networks
Patient Education
Health Services Accessibility
ISBN
1896624170
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Surrey Library
Victoria Library
Kelowna Library
Abbotsford Library
Call Number
QZ266 P298 2005

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.