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20 records – page 1 of 1.

Patient from hell : how I worked with my doctors to get the best of modern medicine and how you can too

https://bccalibrary.andornot.com/en/permalink/catalog14901
Schneider, Stephen Henry, Lane, Janica. Cambridge, MA: Da Capo Press , 2005. 1st Da Capo Press ed.
Audience
Patient or Public
Call Number
WX150 S459p 2005
Availability
2 copies, 2 available
Author
Schneider, Stephen Henry
Lane, Janica
Edition
1st Da Capo Press ed.
Place of Publication
Cambridge, MA
Publisher
Da Capo Press
Publication Date
2005
Subjects
Patient Participation - personal narratives
Physician-Patient Relations - personal narratives
Neoplasms - therapy - personal narratives
Delivery of Health Care - personal narratives
Patient Advocacy
Patient Compliance
Patient Satisfaction
Lymphoma, Non-Hodgkin
ISBN
9780738210254
0738210250
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WX150 S459p 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Through the patient's eyes : understanding and promoting patient-centered care

https://bccalibrary.andornot.com/en/permalink/catalog121657
New York, NY: Jossey-Bass | John Wiley & Sons, Inc. , 1993.
Audience
Professional
Call Number
W 84.7 T531t 1993
Availability
1 copy, 1 available
Editor
Gerteis, Margaret
Edgman-Levitan, Susan
Daley, Jennifer
Place of Publication
New York, NY
Publisher
Jossey-Bass
John Wiley & Sons, Inc.
Publication Date
1993
Physical Description
xxix, 317 p. ; 23 cm.
Series
Jossey Bass health series
Subjects
Patient-Centered Care
Patient Care Planning
Patient Satisfaction
Professional - Patient Relations
ISBN
9780787962203
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 T531t 1993

Copies

c.1 BC Cancer Agency VAN Library Available
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From patients who know : a hospital handbook

https://bccalibrary.andornot.com/en/permalink/catalog119928
Openlab, University Health Network. [Toronto, ON]: Openlab, University Health Network , 2016.
Audience
Patient or Public
  1 read online  
Corporate Author
Openlab, University Health Network
Place of Publication
[Toronto, ON]
Publisher
Openlab, University Health Network
Publication Date
2016
Physical Description
87 p.
Subjects
Inpatients - psychology
Aged
Hospitalization
Adaptation, Psychological
Consumer Health Information
Patient Satisfaction
Patient Navigation
Patient Participation
Guidebooks
Patient Education Handout
Notes
"This Handbook is a product of OpenLab's Stuff Patients Want initiative. Stuff Patients Want is a participatory design initiative in which patients come together to share health care experiences they find frustrating. These patients are then armed with the tools (e.g. design, production)they need to bring their practical and inspired solutions to life. Stuff Patients Want is carried out in the Scandinavian participatory design tradition, driven by the idea that the people destined to use a product or service should play a critical role in designing it, and characterized by active collaboration between users and designers throughout the participatory process."
ISBN
9780995281509
Material Type
Book
Online
Audience
Patient or Public
Location
Internet
Website Notes
E-book available in PDF format
Read Online
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Everyone's guide to cancer supportive care : a comprehensive handbook for patients and their families

https://bccalibrary.andornot.com/en/permalink/catalog14692
Rosenbaum, Ernest H, Rosenbaum, Isadora. Kansas City, MO: Andrews McMeel Publishing , 2005. rev. and updated ed.
Audience
Patient or Public
Call Number
QZ201 R813 2005
Availability
6 copies, 6 available
Cancer care specialists answer questions concerning a cancer patient's physical, psychological, and spiritual needs. Includes understanding cancer and its treatments; chemotherapy and bone marrow transplant side effects; stress and cancer; the will to live; spirituality; sexuality; nutrition; and r…
Author
Rosenbaum, Ernest H
Rosenbaum, Isadora
Edition
rev. and updated ed.
Place of Publication
Kansas City, MO
Publisher
Andrews McMeel Publishing
Publication Date
2005
Physical Description
xix, 579 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Neoplasms - therapy
Patient-Centered Care
Social Support
Quality of Life
Palliative Care
Caregivers
Popular Work
Handbooks
Abstract
Cancer care specialists answer questions concerning a cancer patient's physical, psychological, and spiritual needs. Includes understanding cancer and its treatments; chemotherapy and bone marrow transplant side effects; stress and cancer; the will to live; spirituality; sexuality; nutrition; and rehabilitation and fitness.
ISBN
9780740750410
0740750410
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 R813 2005

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Hiding who I am : the reality of end of life care for LGBT people

https://bccalibrary.andornot.com/en/permalink/catalog120028
Marie Curie. [United Kingdom]: Marie Curie , 2016.
Audience
Professional
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
  1 read online  
Corporate Author
Marie Curie
Place of Publication
[United Kingdom]
Publisher
Marie Curie
Publication Date
2016
Subjects
Terminal Care
Terminally Ill - psychology
Palliative Care
Hospice Care
Patient-Centered Care
Patient Satisfaction
Surveys and Questionnaires
Sexual and Gender Minorities
Health Services for Transgender Persons
Abstract
Report exploring end of life care for Lesbian, Gay, Bisexual and Transgender peoples.
Notes
SOGIE 2SLGBTQIA Collection
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
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Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560
Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.
Audience
Professional
  1 read online  

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215
BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.
Audience
Professional
  1 read online  
Corporate Author
BC Cancer Agency
British Columbia Ministry of Health
First Nations Health Authority
BC Patient Safety & Quality Council
Place of Publication
[Vancouver, BC?]
Publisher
BC Patient Safety & Quality Council
Publication Date
2019
Subjects
Patient Navigation
Patient Satisfaction
Neoplasms
Neoplasms - psychology
Health Personnel
Delivery of Health Care, Integrated
Quality of Health Care
Health Services
Health Services, Indigenous
British Columbia
Notes
January 2019
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Website Notes
High-resolution versions of the maps can be
downloaded from BCPSQC.ca
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My partner has breast cancer : how can I help? : a parallel journey

https://bccalibrary.andornot.com/en/permalink/catalog19718
BC/Yukon Women's Cancer Alliance. [Vancouver, BC?]: BC/Yukon Women's Cancer Alliance , 2010.
Audience
Patient or Public
Call Number
WP870 M995a 2010
Availability
1 copy, 1 available
  1 read online  
Corporate Author
BC/Yukon Women's Cancer Alliance
Place of Publication
[Vancouver, BC?]
Publisher
BC/Yukon Women's Cancer Alliance
Publication Date
2010
Physical Description
18 p. ; 22 cm.
Subjects
Breast Neoplasms - psychology
Spouses
Social Support
Popular Work
Notes
There was also an edition revised July 2012 which is online.
Language
English
Material Type
Booklet
Handout
Online
Audience
Patient or Public
Location
Vancouver Library
Call Number
WP870 M995a 2010
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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My partner has breast cancer : how can I help? : a parallel journey

https://bccalibrary.andornot.com/en/permalink/catalog15695
Alliance for Breast Cancer Information & Support, BC & Yukon. [Vancouver, BC?]: Alliance for Breast Cancer Information & Support, BC & Yukon , 2007.
Audience
Patient or Public
Call Number
WP870 M995a 2007
Availability
1 copy, 1 available
Corporate Author
Alliance for Breast Cancer Information & Support, BC & Yukon
Place of Publication
[Vancouver, BC?]
Publisher
Alliance for Breast Cancer Information & Support, BC & Yukon
Publication Date
2007
Subjects
Breast Neoplasms - psychology
Spouses
Social Support
Popular Work
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library
Call Number
WP870 M995a 2007

Copies

c.1 BC Cancer Agency VAN Library Available
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Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192
Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.
Audience
Professional
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…
  2 read online  
Corporate Author
Canadian Partnership Against Cancer
Place of Publication
[Toronto, ON]
Publisher
Canadian Partnership Against Cancer
Publication Date
2018
Physical Description
50 p.
Series
System performance reports
Subjects
Neoplasms
Neoplasms - psychology
Patient Satisfaction
Patient Navigation
Cancer Survivors
Adaptation, Psychological
Uncertainty
Integrative Oncology
Health Services Accessibility
Delivery of Health Care, Integrated
Continuity of Care
Quality of Health Care
Statistics
Canada
Abstract
Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website
Notes
January 2018
ISBN
9781988000343
9781988000350
Language
English
Material Type
Report
Online
Audience
Professional
Location
Internet
Read Online
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Healing : when a nurse becomes a patient

https://bccalibrary.andornot.com/en/permalink/catalog124352
Brown, Theresa. Chapel Hill, NC: Algonquin Books of Chapel Hill , 2022.
Audience
Patient or Public
Call Number
WP870 B877h 2022
Availability
2 copies, 2 available
Author
Brown, Theresa
Place of Publication
Chapel Hill, NC
Publisher
Algonquin Books of Chapel Hill
Publication Date
2022
Physical Description
258 p. ; 22 cm
Subjects
Breast Neoplasms
Nurses
Patients - psychology
Patient Satisfaction
Quality of Health Care
Personal Narratives
Popular Work
ISBN
9781643750699
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Call Number
WP870 B877h 2022

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://bccalibrary.andornot.com/en/permalink/catalog119737
BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Call Number
QZ201 C539 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects "be…
  1 read online  
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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Quality of life : from nursing and patient perspectives : theory, research, practice

https://bccalibrary.andornot.com/en/permalink/catalog13867
Sudbury, MA: Jones and Bartlett , 2003. 2nd ed.
Audience
Professional
Call Number
WY156 Q14 2003
Availability
1 copy, 1 available
Editor
King, Cynthia R
Hinds, Pamela S
Edition
2nd ed.
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett
Publication Date
2003
Physical Description
xxvii, 533 p. : ill
Series
Jones and Bartlett series in oncology
Subjects
Neoplasms - nursing
Quality of Life
Patient Satisfaction
Oncology Nursing
ISBN
0763722359
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY156 Q14 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Strengthening the quality of cancer services in Ontario

https://bccalibrary.andornot.com/en/permalink/catalog13834
[Ottawa, ON]: Canadian Healthcare Association , 2003.
Audience
Professional
Call Number
QZ200 S915 2003
Availability
1 copy, 1 available
Editor
Sullivan, Terrence
Place of Publication
[Ottawa, ON]
Publisher
Canadian Healthcare Association
Publication Date
2003
Subjects
Neoplasms - Ontario
Quality of Health Care - Ontario
Patient Satisfaction
ISBN
1896151094
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S915 2003

Copies

c.1 BC Cancer Agency VAN Library Available
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Supportive care framework : a foundation for person-centred care

https://bccalibrary.andornot.com/en/permalink/catalog16630
[Toronto, ON]: , 2008.
Audience
Professional
Call Number
WY161 S959 2008
Availability
2 copies, 2 available
Editor
Fitch, Margaret I
Porter, Heather B
Page, Beverley D
Place of Publication
[Toronto, ON]
Publication Date
2008
Physical Description
143 p. : ill. ; 23 cm.
Subjects
Neoplasms - psychology
Neoplasms - nursing
Adaptation, Psychological
Models, Organizational
Needs Assessment
Oncology Nursing
Patient Care Team
Social Support
Models, Nursing
Patient-Centered Care
ISBN
9780973807325
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WY161 S959 2008

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Advance care planning : let's talk

https://bccalibrary.andornot.com/en/permalink/catalog16394
Fraser Health Authority. [Vancouver, BC?]: Modern Rocked Media Productions , 2005.
Audience
Patient or Public
Call Number
W85.5 F841a 2005
Availability
2 copies, 2 available
Personal story; Introduction; Healthcare perspective; Shared decision; Cultural perspective; Spiritual Care; "My voice" workbook
Alternate Title
Advance care planning : let's talk : 7 chapters
Corporate Author
Fraser Health Authority
Place of Publication
[Vancouver, BC?]
Publisher
Modern Rocked Media Productions
Publication Date
2005
Physical Description
18 minutes
Subjects
Advance Care Planning
Patient Care Planning
Decision Making
Resuscitation Orders
Palliative Care
Family
Social Support
Popular Work
Abstract
Personal story
Introduction
Healthcare perspective
Shared decision
Cultural perspective
Spiritual Care
"My voice" workbook
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Call Number
W85.5 F841a 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
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Be active : education for Chinese cancer survivors and their families : participant guide 2015

https://bccalibrary.andornot.com/en/permalink/catalog119738
Kwong, Sandy. [Vancouver, BC?]: BC Cancer Agency. Patient and Family Counselling Services , 2015.
Audience
Patient or Public
Call Number
WA18.2 B365 2015
Availability
4 copies, 4 available
Alternate Title
Be active : survivorship education for chinese-speaking cancer patients
Author
Kwong, Sandy
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Patient and Family Counselling Services
Publication Date
2015
Physical Description
92 p. : ill. ; 28 cm.
Subjects
Neoplasms - education
Neoplasms - rehabilitation
Survivors
Patient Education
Patient-Centered Care
Adaptation, Psychological
Self Care
Self-Help Groups
Social Support
BC Cancer Agency
Language
English
Chinese
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Vancouver Cancer Info Ctr
VC Library Archives
Call Number
WA18.2 B365 2015

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Archives Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
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20 records – page 1 of 1.