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20 records – page 1 of 1.

Intercultural community engagement tip sheet for Chinese and South Asian populations

https://bccalibrary.andornot.com/en/permalink/catalog121759
British Columbia Ministry of Health Patients as Partners Initiative. [Victoria, BC?]: Province of British Columbia, Ministry of Health , 2019.
Audience
Professional
  1 read online  

How to engage patient and public advisors : a guide for staff

https://bccalibrary.andornot.com/en/permalink/catalog121764
Vancouver Coastal Health Community Engagement. [Vancouver, BC?]: Vancouver Coastal Health , 2015.
Audience
Professional
  1 read online  

Resource toolkit for engaging patient and families at the planning table

https://bccalibrary.andornot.com/en/permalink/catalog121754
Alberta Health Services Engagement and Patient Experience. Alberta Health Services , 2014.
Audience
Professional
  1 read online  

Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Demystifying authentic patient engagement : practical tips for success

https://bccalibrary.andornot.com/en/permalink/catalog121765
Patient Voices Network, Patient & Public Engagement Team at the BC Patient Safety & Quality Council (BCPSQC). [Vancouver, BC?]: Patient Voices Network , [2018].
Audience
Professional
  1 read online  

Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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How to successfully engage patients and families in|building quality-improvement initiatives

https://bccalibrary.andornot.com/en/permalink/catalog121766
Canadian Foundation for Healthcare Improvement (CFHI). Canadian Foundation for Healthcare Improvement (CFHI) , [2019].
Audience
Professional
  1 read online  
Alternate Title
How to successfully engage patients and families in building quality-improvement initiatives : 10 lesson learned from patient and family advisors
Corporate Author
Canadian Foundation for Healthcare Improvement (CFHI)
Publisher
Canadian Foundation for Healthcare Improvement (CFHI)
Publication Date
[2019]
Subjects
Patient Participation - methods
Community Participation - methods
Decision Making
Professional - Patient Relations
Professional - Family Relations
Language
English
Material Type
Online
Audience
Professional
Location
Internet
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Cultural and religious sensitivity : a pocket guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog122446
Galanti, Geri-Ann. Oak Brook, IL: Joint Commission Resources , 2018. 3rd expanded ed.
Audience
Professional
It's undeniable that understanding a patient's cultural practices and spiritual beliefs influence not only the delivery of health care in our global society, but also the individual's outcome and satisfaction. If a patient, because of a cultural or spiritual disconnect, can't appreciate what is bei…
  1 read online  
Author
Galanti, Geri-Ann
Edition
3rd expanded ed.
Place of Publication
Oak Brook, IL
Publisher
Joint Commission Resources
Publication Date
2018
Series
R2 Library
Subjects
Culturally Competent Care
Patient-Centered Care
Cultural Competency
Cultural Diversity
Transcultural Nursing - methods
Cultural Characteristics
Abstract
It's undeniable that understanding a patient's cultural practices and spiritual beliefs influence not only the delivery of health care in our global society, but also the individual's outcome and satisfaction. If a patient, because of a cultural or spiritual disconnect, can't appreciate what is being prescribed or why it's necessary, or if the information is delivered in a way that inadvertently frightens, offends, or confuses the patient, how can we fulfill our mission as health care providers?
This revised and expanded edition of the Cultural and Religious Sensitivity Pocket Guide includes new content that focuses on the importance of awareness of not only a patient's cultural background but also his or her religious beliefs to provide patient-centered health care. The Pocket Guide continues to offer health care professionals the information they need to successfully communicate with their patients, while also respecting their specific cultural and religious needs and expectations related to health care.
ISBN
1635850460
9781635850468
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patient as agent of health and health care

https://bccalibrary.andornot.com/en/permalink/catalog120397
Sullivan, Mark D. New York, NY: Oxford University Press , 2017.
Audience
Professional
Table of Contents:; Introduction: patient-centered health : who, what, and how? -- Patient-centered care or patient-centered health? -- Respecting and promoting patient autonomy in research, end-of-life care, and chronic illness care -- Escaping the autonomy vs objectivity trap by re-personalizing …
  1 read online  
Author
Sullivan, Mark D.
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2017
Series
EBSCOhost eBook
Subjects
Patient Participation
Patient-centered care - methods
Personal Autonomy
Bioethics
Chronic Disease - psychology
Abstract
Table of Contents:
Introduction: patient-centered health : who, what, and how? -- Patient-centered care or patient-centered health? -- Respecting and promoting patient autonomy in research, end-of-life care, and chronic illness care -- Escaping the autonomy vs objectivity trap by re-personalizing the clinical problem -- Health-related quality of life as a goal for clinical care -- Health as the capacity for action -- On the role of health behavior in 21st Century health -- Repersonalizing health behavior as therapeutic action : advancing from activated patient to autonomous patient -- Finding health between personal and disease processes -- Seeking the roots of health and action in biological autonomy -- Make the patient into the true customer for health care -- Patient-centered health is produced by patients.
ISBN
9780195386585
9780190651350
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer experience : the doctor, the patient, the journey

https://bccalibrary.andornot.com/en/permalink/catalog113855
Sessions, Roy B. Lanham, MD: Rowman & Littlefield Publishers, Inc. , 2012.
Audience
Professional
  1 read online  
Author
Sessions, Roy B
Place of Publication
Lanham, MD
Publisher
Rowman & Littlefield Publishers, Inc.
Publication Date
2012
Series
Proquest Ebook Central
Ebrary books
Subjects
Ethics, Medical
Neoplasms - psychology
Patient care - ethics
Medical Oncology - ethics
Physician-Patient Relations
Health Knowledge, Attitudes, Practice
Suicide, Assisted
ISBN
9781442216235
9781626564275
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Patient, family, caregiver and public engagement framework 2018

https://bccalibrary.andornot.com/en/permalink/catalog121756
British Columbia Ministry of Health Patients as Partners Initiative. [Victoria, BC?]: Province of British Columbia, Ministry of Health , 2018.
Audience
Professional
  1 read online  

Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Facilitating state health exchange communication through the use of health literate practices : workshop summary

https://bccalibrary.andornot.com/en/permalink/catalog121258
Institute of Medicine (U.S.). Roundtable on Health Literacy., Institute of Medicine (U.S.). Board on Population Health and Public Health Practice., Institute of Medicine of the National Academies. Washington, DC: National Academies Press , 2012.
Audience
Professional
Call Number
WA590 F141 2012
Availability
1 copy, 1 available
Contents:; Introduction -- State health insurance exchanges: overview -- State insurance exchanges' impact on consumers -- Health literacy relevance to health insurance exchanges -- Current best practices in developing materials and communicating with consumers -- Reflections on lessons learned.
  1 read online  
Alternate Title
Health literate practices
Corporate Author
Institute of Medicine (U.S.). Roundtable on Health Literacy.
Institute of Medicine (U.S.). Board on Population Health and Public Health Practice.
Institute of Medicine of the National Academies
Editor
Hewitt, Maria
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2012
Physical Description
xiv, 101 p. : ill. ; 23 cm.
Subjects
Health Care Reform
Community Participation
Health Literacy
Insurance, Health
State Government
United States
Congress
Abstract
Contents:
Introduction -- State health insurance exchanges: overview -- State insurance exchanges' impact on consumers -- Health literacy relevance to health insurance exchanges -- Current best practices in developing materials and communicating with consumers -- Reflections on lessons learned.
ISBN
9780309220293
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Internet
Call Number
WA590 F141 2012
Website Notes
Available in PDF format at link
Read Online

Copies

c.1 BC Cancer Agency VIC Library Available
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Patient, family, caregiver and public engagement planning guide 2018

https://bccalibrary.andornot.com/en/permalink/catalog121755
British Columbia Ministry of Health Patients as Partners Initiative. [Victoria, BC?]: Province of British Columbia, Ministry of Health , 2018.
Audience
Professional
  1 read online  

Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295
Cham, Switzerland: Palgrave Macmillan , 2019.
Audience
Professional
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The MontrĂ©al Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
  1 read online  
Alternate Title
Patient engagement (Pomey)
Editor
Pomey, Marie-Pascale
Denis, Jean-Louis
Dumez, Vincent
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Publication Date
2019
Series
Proquest Ebook Central
Organizational behaviour in healthcare
Subjects
Patient Participation
Partnership Practice - organization & administration
Patient-Centered Care - organization & administration
Health Care Reform - organization & administration
Quality Improvement - organization & administration
Abstract
Contents:
1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection
ISBN
9783030141004
9783030141011
ISSN
2662-1053
2662-1045
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Therapeutic communication for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog120370
Tamparo, Carol, Lindh, Wilburta. [Boston, MA]: Delmar Cengage Learning , 2017. 4th ed.
Audience
Professional
Table of Contents:; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- Th…
  1 read online  
Author
Tamparo, Carol
Lindh, Wilburta
Edition
4th ed.
Place of Publication
[Boston, MA]
Publisher
Delmar Cengage Learning
Publication Date
2017
Series
R2 Library
Subjects
Allied Health Personnel
Communication
Professional - Patient Relations
Helping Behavior
Abstract
Table of Contents:
Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.
ISBN
305574613
9781305574618
9781305856523
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Communicating with cancer patients

https://bccalibrary.andornot.com/en/permalink/catalog121141
Smyth, John F. Danvers, MA: ESMO Press , 2013.
Audience
Professional
Call Number
QZ200 S667 2013
Availability
1 copy, 1 available
Contents:; Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
Author
Smyth, John F
Corporate Author
European Society for Medical Oncology
Place of Publication
Danvers, MA
Publisher
ESMO Press
Publication Date
2013
Physical Description
xi, 91 p. ; 21 cm.
Subjects
Neoplasms - psychology
Physician-Patient Relations
Health Communication - methods
Abstract
Contents:
Diagnosis and staging -- Primary treatment -- Communication within the context of multidisciplinary care -- Explaining follow-up -- Progression and terminal care -- Explaining research -- Complementary and alternative medicines and integrative oncology.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QZ200 S667 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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LGBTQ cultures : what health care professionals need to know about sexual and gender diversity

https://bccalibrary.andornot.com/en/permalink/catalog120535
Eliason, Michele J., Chinn, Peggy L. Philadelphia, PA: Wolters Kluwer , 2018. 3rd ed.
Audience
Professional
Table of Contents:; Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ co…
  1 read online  
Author
Eliason, Michele J.
Chinn, Peggy L.
Edition
3rd ed.
Place of Publication
Philadelphia, PA
Publisher
Wolters Kluwer
Publication Date
2018
Series
R2 Library
Subjects
Sexual and Gender Minorities
Transgender Persons
Attitude of Health Personnel
Culturally Competent Care
Gender Identity
Social Stigma
Health Equity
Health Services for Transgender Persons
Abstract
Table of Contents:
Overview and theoretical framework -- What's in a word? Concepts related to sex/gender and sexuality -- The deadly effects of stigma -- Myths and facts about sexual orientation and gender identity -- Developmental transitions -- Cultures within cultures : diversity and LGBTQ communities -- The effects of stigma on health -- Substance abuse and mental health -- Physical health disorders -- Provider attitudes and knowledge -- LGBTQ healthcare professionals -- Structural barriers to quality care -- Conclusions and a call to action.
ISBN
1496394607
9781496394606
9781496394613
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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20 records – page 1 of 1.