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20 records – page 1 of 1.

Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Reengineering management : the mandate for new leadership

https://bccalibrary.andornot.com/en/permalink/catalog4184
Champy, James. New York, NY: HarperBusiness , 1995.
Audience
Professional
Call Number
WX159 C453 1995
Availability
1 copy, 1 available
More Information
Author
Champy, James
Place of Publication
New York, NY
Publisher
HarperBusiness
Publication Date
1995
Subjects
Leadership
Organizational Innovation
Life Change Events
Personnel Management
ISBN
0887306985
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C453 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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First, break all the rules : what the world's greatest managers do differently

https://bccalibrary.andornot.com/en/permalink/catalog15472
Buckingham, Marcus, Coffman, Curt. New York, NY: Simon & Schuster , 1999.
Audience
Professional
Call Number
WX159 B923 1999
Availability
1 copy, 1 available
More Information
Author
Buckingham, Marcus
Coffman, Curt
Place of Publication
New York, NY
Publisher
Simon & Schuster
Publication Date
1999
Subjects
Personnel Management
Leadership
Organizational Innovation
Life Change Events
ISBN
0684852861
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B923 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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Beyond reengineering : how the process-centered organization is changing our work and our lives

https://bccalibrary.andornot.com/en/permalink/catalog3425
Hammer, Michael. New York, NY: HarperCollins Publishers , 1996.
Audience
Professional
Call Number
WX159 H224 1996
Availability
2 copies, 2 available
More Information
Author
Hammer, Michael
Place of Publication
New York, NY
Publisher
HarperCollins Publishers
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0887307299
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 H224 1996

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Breaking free : a prescription for personal and organizational change

https://bccalibrary.andornot.com/en/permalink/catalog981
Noer, David M. San Francisco, Ca.: Jossey-Bass Publishers , 1997.
Audience
Professional
Call Number
WX159 N769 1997
Availability
1 copy, 1 available
More Information
Author
Noer, David M
Place of Publication
San Francisco, Ca.
Publisher
Jossey-Bass Publishers
Publication Date
1997
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0787902675
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 N769 1997

Copies

c.1 BC Cancer Agency VAN Library Available
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Managing in a time of great change

https://bccalibrary.andornot.com/en/permalink/catalog1289
Drucker, Peter F. New York, NY: Truman Talley Books , 1995.
Audience
Professional
Call Number
WX159 D794 1995
Availability
1 copy, 1 available
More Information
Author
Drucker, Peter F
Place of Publication
New York, NY
Publisher
Truman Talley Books
Publication Date
1995
Subjects
Organizational Innovation
Personnel Management
Life Change Events
ISBN
0525940537 (hardcover)
0452278376 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX159 D794 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient Care Design Team : team report submitted to Steering Committee May 13, 1996

https://bccalibrary.andornot.com/en/permalink/catalog2280
BC Cancer Agency. Patient Care Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Call Number
WX159 B865 1996
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency. Patient Care Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Employee Incentive Plans
Life Change Events
Language
English
Material Type
Book
Audience
Professional
Call Number
WX159 B865 1996

Copies

c.1 BC Cancer Agency VAN Library Archives Available
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Knowledge translation : introduction to models, strategies, and measures

https://bccalibrary.andornot.com/en/permalink/catalog21407
Sudsawad, Pimjai. Austin, TX: Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research , 2007.
Audience
Professional
More Information
  2 read online  
Author
Sudsawad, Pimjai
Place of Publication
Austin, TX
Publisher
Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research
Publication Date
2007
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.ncddr.org/kt/products/ktintro/
http://www.ktdrr.org/ktlibrary/articles_pubs/ktmodels/ktintro.pdf
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Administrative Processes Design Team : team report submitted to Steering Committee May 16, 1996

https://bccalibrary.andornot.com/en/permalink/catalog8863
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Call Number
WX159 B865a 1996
More Information
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Language
English
Material Type
Book
Audience
Professional
Call Number
WX159 B865a 1996
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Organizational Relationships Task Force : team report submitted to Steering Committee May 17, 1996

https://bccalibrary.andornot.com/en/permalink/catalog570
BC Cancer Agency. Organizational Relationships Task Force, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Call Number
WX159 B865o 1996
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency. Organizational Relationships Task Force
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Employee Incentive Plans
Life Change Events
Personnel Management
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
Call Number
WX159 B865o 1996

Copies

c.1 BC Cancer Agency VAN Library Archives Available
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Easy does it! : plain language and clear verbal communication : training manual

https://bccalibrary.andornot.com/en/permalink/catalog4007
Canadian Public Health Association's (CPHA) National Literacy and Health Program. Ottawa, Ont.: Canadian Public Health Association , 1998.
Audience
Professional
Call Number
W62 E13 1998
Availability
1 copy, 1 available
More Information
Author
Canadian Public Health Association's (CPHA) National Literacy and Health Program
Place of Publication
Ottawa, Ont.
Publisher
Canadian Public Health Association
Publication Date
1998
Subjects
Patient Education
Physician-Patient Relations
Communication
ISBN
1894324005
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W62 E13 1998

Copies

c.1 BC Cancer Agency VIC Library Available
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Harvard Business Review on communicating effectively

https://bccalibrary.andornot.com/en/permalink/catalog121741
Harvard Business Review. [Boston, MA]: Harvard Business School Publishing , 2011.
Audience
Professional
Call Number
WX150 H339c 2011
Availability
1 copy, 1 available
More Information
Alternate Title
Communicating effectively
Corporate Author
Harvard Business Review
Place of Publication
[Boston, MA]
Publisher
Harvard Business School Publishing
Publication Date
2011
Physical Description
v, 198 p. ; 21 cm.
Series
Harvard Business Review on
Subjects
Leadership
Communication
Interprofessional Relations
ISBN
9781422162514
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 H339c 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF637 L3 M147 1995
Availability
1 copy, 1 available
More Information
Author
McGraw, Robert
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Putting anger to work for you

https://bccalibrary.andornot.com/en/permalink/catalog15878
Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF698.9 S381 1995
Availability
1 copy, 1 available
More Information
Author
Schroeder, Ruth
Schroeder, Joel
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
71 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Anger
Assertiveness
Communication
Interpersonal Relations
Emotions
Adaptation, Psychological
Stress, Psychological
ISBN
1878542869 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 S381 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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BC Cancer Agency Change Management and Human Resources : report May 17, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15858
BC Cancer Agency. Change Management Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency. Change Management Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
Personnel Management
Health Manpower
Life Change Events
Employee Incentive Plans
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.