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20 records – page 1 of 1.

Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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Skills for success : the essential resource for supervisors and managers

https://bccalibrary.andornot.com/en/permalink/catalog10671
[Toronto, ON]: Norco Associates, Inc. , 2003.
Audience
Professional
Call Number
WX150 S628 2003
Availability
3 copies, 3 available
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Associates, Inc.
Publication Date
2003
Subjects
Personnel Management
Leadership
Organizational Innovation
ISBN
1896823106
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S628 2003

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Leadership and the e-learning organization

https://bccalibrary.andornot.com/en/permalink/catalog21826
Nash, Susan Smith. Guilderland, NY: Texture Press , 2006.
Audience
Professional
Call Number
LB1028.5 N248 2006
Availability
1 copy, 1 available
Author
Nash, Susan Smith
Place of Publication
Guilderland, NY
Publisher
Texture Press
Publication Date
2006
Physical Description
278 p. ; 21 cm.
Subjects
Leadership
Education, Distance
Educational Technology
Teaching
ISBN
9780971206168
0971206163
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
LB1028.5 N248 2006

Copies

c.1 BC Cancer Agency KEL Library Available
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Lead from the outside : how to build your future and make real change

https://bccalibrary.andornot.com/en/permalink/catalog124953
Abrams, Stacey. New York, NY: Picador , 2019.
Audience
Professional
Call Number
WX159 A161a 2019
Availability
2 copies, 2 available
Alternate Title
Minority leader
Author
Abrams, Stacey
Place of Publication
New York, NY
Publisher
Picador
Publication Date
2019
Physical Description
xxx, 226 p. ; 21 cm
Subjects
Leadership
Social Change
Political Activism
Personal Narratives
United States
Notes
"Previously published as Minority leader"-- Cover.
ISBN
9781250214805
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
WX159 A161a 2019

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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Connecting care for patients : interdisciplinary care transitions and collaboration

https://bccalibrary.andornot.com/en/permalink/catalog124035
Katz, Barbara. Burlington, MA: Jones & Bartlett Learning , 2020.
Audience
Professional
Call Number
W 84.7 K19 2020
Availability
2 copies, 2 available
  1 read online  
Author
Katz, Barbara
Place of Publication
Burlington, MA
Publisher
Jones & Bartlett Learning
Publication Date
2020
Physical Description
xiii, 462 p. : ill. ; 23 cm.
Subjects
Transitional Care - organization & administration
Patient-Centered Care
Patient Readmission
Professional - Patient Relations
Interprofessional Relations
ISBN
9781284129427
Language
English
Material Type
Book
Ebook
Audience
Professional
Location
Abbotsford Library
Kelowna Library
Call Number
W 84.7 K19 2020
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Breast cancer clear & simple : all your questions answered : from the experts at the American Cancer Society

https://bccalibrary.andornot.com/en/permalink/catalog119619
American Cancer Society. Atlanta, GA: American Cancer Society , 2016. 2nd ed.
Audience
Patient or Public
Call Number
WP870 B828 2016
Availability
4 copies, 4 available
Alternate Title
Breast cancer clear and simple
Corporate Author
American Cancer Society
Edition
2nd ed.
Place of Publication
Atlanta, GA
Publisher
American Cancer Society
Publication Date
2016
Physical Description
xviii, 190 p. : ill. ; 21 cm.
Series
Clear & simple
Subjects
Breast Neoplasms
Popular Work
ISBN
9781604432367
1604432365
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
WP870 B828 2016
Website Notes
This resource was purchased with a donation from the Order of the Eastern Star.

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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There is no good card for this : what to say and do when life is scary, awful, and unfair to people you love

https://bccalibrary.andornot.com/en/permalink/catalog123379
Crowe, Kelsey, McDowell, Emily. New York, NY: HarperOne , 2017.
Audience
Patient or Public
Call Number
BF637 S4 C769 2017
Availability
3 copies, 3 available
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the n…
Author
Crowe, Kelsey
McDowell, Emily
Place of Publication
New York, NY
Publisher
HarperOne
Publication Date
2017
Physical Description
260 p. : ill. ; 22 cm
Subjects
Empathy
Compassion
Bereavement
Loss
Interpersonal Communication
Popular Work
Abstract
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the no-nonsense humor and the signature illustration style of McDowell's Empathy Cards, to help you feel confident in connecting with anyone experiencing grief, loss, illness, or any other difficult situation -- Provided by publisher.
Notes
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9780062469991
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF637 S4 C769 2017

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 4 available
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Coping with the emotional impact of cancer : become an active patient and take charge of your treatment

https://bccalibrary.andornot.com/en/permalink/catalog20759
Fiore, Neil A. Point Richmond, CA: Bay Tree Publishing , 2009.
Audience
Patient or Public
Call Number
QZ201 F518c 2009
Availability
5 copies, 5 available
Author
Fiore, Neil A
Place of Publication
Point Richmond, CA
Publisher
Bay Tree Publishing
Publication Date
2009
Physical Description
xv, 202 p. ; 23 cm.
Subjects
Neoplasms - psychology
Adaptation, Psychological
Communication
Interpersonal Relations
Popular Work
ISBN
9780980175837
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 F518c 2009

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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My parent has cancer and it really sucks : real-life advice from real-life teens

https://bccalibrary.andornot.com/en/permalink/catalog21110
Silver, Maya, Silver, Marc. Naperville, ILL: Sourcebooks Fire , 2013.
Audience
Patient or Public
Call Number
QZ201 C5 S587 2013
Availability
6 copies, 6 available
Author
Silver, Maya
Silver, Marc
Place of Publication
Naperville, ILL
Publisher
Sourcebooks Fire
Publication Date
2013
Physical Description
x, 261 p. ; 21 cm.
Subjects
Neoplasms - psychology
Parent-Child Relations
Family Relations
Emotions
Adaptation, Psychological
Adolescent
Juvenile Literature
ISBN
9781402273070
140227307X
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 C5 S587 2013

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
c.2 BC Cancer Agency KEL Cancer Info Ctr Available
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Leadership from the heart : a guide for cancer self-help groups

https://bccalibrary.andornot.com/en/permalink/catalog3887
Kelly, Pat. [Toronto, ON]: Key Porter Books , 2000.
Audience
Patient or Public
Call Number
QZ200 K29 2000
Availability
6 copies, 6 available
Alternate Title
Guide for cancer self-help groups
Author
Kelly, Pat
Place of Publication
[Toronto, ON]
Publisher
Key Porter Books
Publication Date
2000
Physical Description
176 p. ; 21 cm.
Subjects
Self-Help Groups
Social Support
Popular Work
ISBN
9781552631034
1552631036
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Library
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ200 K29 2000

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Kicking cancer in the kitchen : the girlfriend's cookbook and guide to using real food to fight cancer

https://bccalibrary.andornot.com/en/permalink/catalog21745
Ramke, Annette, Scott, Kendall. Philadelphia, PA: Running Press , 2012.
Audience
Patient or Public
Call Number
QZ266 N9 R173 2012
Availability
3 copies, 3 available
Author
Ramke, Annette
Scott, Kendall
Place of Publication
Philadelphia, PA
Publisher
Running Press
Publication Date
2012
Physical Description
336 p. : ill. ; 24 cm.
Subjects
Neoplasms - diet therapy
Neoplasms - prevention & control
Nutrition Therapy
Cookbook
Popular Work
ISBN
9780762446773
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ266 N9 R173 2012

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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Spouse to spouse : what it's like when your partner has cancer

https://bccalibrary.andornot.com/en/permalink/catalog16480
Nessim, Susan. Los Angeles, CA: Susan Nessim Keeney/Cancervive , 1999.
Audience
Patient or Public
Call Number
QZ200 S765 1999
Availability
3 copies, 3 available
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 mi…
Author
Nessim, Susan
Corporate Author
Cancervive
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim Keeney/Cancervive
Publication Date
1999
Physical Description
17 minutes
Subjects
Spouses
Social Support
Neoplasms - psychology
Communication
Interpersonal Relations
Popular Work
Abstract
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 minute documentary will help spouses of people with cancer articulate difficult feelings and encourage greater communication between partners.
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Call Number
QZ200 S765 1999

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
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Speaking of race: why everybody needs to talk about racism and how to do it

https://bccalibrary.andornot.com/en/permalink/catalog125293
Headlee, Celeste. New York, NY: Harper Wave , 2021.
Audience
Professional
Call Number
HT1503 H433 2021
Availability
2 copies, 2 available
Author
Headlee, Celeste
Place of Publication
New York, NY
Publisher
Harper Wave
Publication Date
2021
Physical Description
257 p. ; 24 cm.
Subjects
Race Relations
Racism
Prejudice
Communication
ISBN
9780063098152
Language
English
Material Type
Book
Status
Processing
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
HT1503 H433 2021

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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E-mail and academic computer networks : report of Task Group 1 Computer Committee

https://bccalibrary.andornot.com/en/permalink/catalog19162
American Association of Physicists in Medicine. New York, NY: American Institute of Physics, Inc. , 1990.
Audience
Professional
Call Number
WN440 A512 1990 v.30
Availability
1 copy, 1 available
Corporate Author
American Association of Physicists in Medicine
Editor
Cradduck, Trevor D
Place of Publication
New York, NY
Publisher
American Institute of Physics, Inc.
Publication Date
1990
Series
AAPM report 30
Subjects
Electronic Mail
Computer Communication Networks
ISBN
0883188066
ISSN
02717344
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WN440 A512 1990 v.30

Copies

c.1 BC Cancer Agency KEL Library Available
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High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring

https://bccalibrary.andornot.com/en/permalink/catalog14459
Holliday, Micki. Shawnee Mission, KS: National Press Publications , 2000.
Audience
Professional
Call Number
PN4121 H739 2000
Availability
1 copy, 1 available
Author
Holliday, Micki
Place of Publication
Shawnee Mission, KS
Publisher
National Press Publications
Publication Date
2000
Subjects
Public Speaking
Speech
Communication
Education
ISBN
1558522794
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
PN4121 H739 2000

Copies

c.1 BC Cancer Agency KEL Library Available
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When anger hurts : quieting the storm within

https://bccalibrary.andornot.com/en/permalink/catalog113391
McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989.
Audience
Professional
Call Number
BF575 A5 M153 1989
Availability
1 copy, 1 available
Author
McKay, Matthew
Rogers, Peter D
McKay, Judith
Editor
Johnson, Kirk
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
1989
Physical Description
320 p. ; 22 cm.
Subjects
Anger
Interpersonal Relations
Emotions
Communication
ISBN
0934986762
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
BF575 A5 M153 1989

Copies

c.1 BC Cancer Agency KEL Library Available
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20 records – page 1 of 1.