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Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

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20 records – page 1 of 1.

License to lead : a guide to leadership excellence in the 21st century

https://bccalibrary.andornot.com/en/permalink/catalog19915
Buchanan. Ross. White Rock, BC: Co-Publishing , 1995.
Audience
Professional
Call Number
HD38.2 B918 1995
Availability
1 copy, 1 available
More Information
Author
Buchanan. Ross
Place of Publication
White Rock, BC
Publisher
Co-Publishing
Publication Date
1995
Physical Description
xii, 100 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Innovation
ISBN
9780919869066
0919869068
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HD38.2 B918 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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Becoming the change : leadership behavior strategies for continuous improvement in healthcare

https://bccalibrary.andornot.com/en/permalink/catalog124333
Toussaint, John. New York, NY: McGraw - Hill , 2021.
Audience
Professional
Call Number
WX159 T734b 2021
Availability
1 copy, 1 available
More Information
Author
Toussaint, John
Place of Publication
New York, NY
Publisher
McGraw - Hill
Publication Date
2021
Physical Description
xi, 252 p. ; 24 cm.
Subjects
Leadership
Health Services Administration
Organizational Innovation
Organizational Culture
ISBN
9781260461688
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 T734b 2021

Copies

c.1 BC Cancer Agency VIC Library Available
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Reengineering management : the mandate for new leadership

https://bccalibrary.andornot.com/en/permalink/catalog4184
Champy, James. New York, NY: HarperBusiness , 1995.
Audience
Professional
Call Number
WX159 C453 1995
Availability
1 copy, 1 available
More Information
Author
Champy, James
Place of Publication
New York, NY
Publisher
HarperBusiness
Publication Date
1995
Subjects
Leadership
Organizational Innovation
Life Change Events
Personnel Management
ISBN
0887306985
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C453 1995

Copies

c.1 BC Cancer Agency VIC Library Available
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Thinking in the future tense : a workout for the mind

https://bccalibrary.andornot.com/en/permalink/catalog19193
James, Jennifer. New York, NY: Simon & Schuster , 1997. 1st Touchstone ed.
Audience
Professional
Call Number
HD57.7 J35 1996
Availability
1 copy, 1 available
More Information
Author
James, Jennifer
Edition
1st Touchstone ed.
Place of Publication
New York, NY
Publisher
Simon & Schuster
Publication Date
1997
Physical Description
254 p. ; 22 cm.
Subjects
Leadership
Organizational Innovation
Entrepreneurship
ISBN
0684832690 (pbk.)
0684810980
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HD57.7 J35 1996

Copies

c.1 BC Cancer Agency VIC Library Available
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Skills for success : the essential resource for supervisors and managers

https://bccalibrary.andornot.com/en/permalink/catalog10671
[Toronto, ON]: Norco Associates, Inc. , 2003.
Audience
Professional
Call Number
WX150 S628 2003
Availability
3 copies, 3 available
More Information
Editor
Hollingworth, D. A
Place of Publication
[Toronto, ON]
Publisher
Norco Associates, Inc.
Publication Date
2003
Subjects
Personnel Management
Leadership
Organizational Innovation
ISBN
1896823106
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Kelowna Library
Call Number
WX150 S628 2003

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Easy does it! : plain language and clear verbal communication : training manual

https://bccalibrary.andornot.com/en/permalink/catalog4007
Canadian Public Health Association's (CPHA) National Literacy and Health Program. Ottawa, Ont.: Canadian Public Health Association , 1998.
Audience
Professional
Call Number
W62 E13 1998
Availability
1 copy, 1 available
More Information
Author
Canadian Public Health Association's (CPHA) National Literacy and Health Program
Place of Publication
Ottawa, Ont.
Publisher
Canadian Public Health Association
Publication Date
1998
Subjects
Patient Education
Physician-Patient Relations
Communication
ISBN
1894324005
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W62 E13 1998

Copies

c.1 BC Cancer Agency VIC Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Leadership challenge : how to keep getting extraordinary things done in organizations

https://bccalibrary.andornot.com/en/permalink/catalog3296
Kouzes, James M, Posner, Barry Z. San Francisco, CA: Jossey-Bass Publishers , 1997.
Audience
Professional
Call Number
WX150 K88l 1997
Availability
2 copies, 2 available
More Information
Author
Kouzes, James M
Posner, Barry Z
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1997
Subjects
Leadership
Management Quality Circles
ISBN
0787902691 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WX150 K88l 1997

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Lead from the outside : how to build your future and make real change

https://bccalibrary.andornot.com/en/permalink/catalog124953
Abrams, Stacey. New York, NY: Picador , 2019.
Audience
Professional
Call Number
WX159 A161a 2019
Availability
2 copies, 2 available
More Information
Alternate Title
Minority leader
Author
Abrams, Stacey
Place of Publication
New York, NY
Publisher
Picador
Publication Date
2019
Physical Description
xxx, 226 p. ; 21 cm
Subjects
Leadership
Social Change
Political Activism
Personal Narratives
United States
Notes
"Previously published as Minority leader"-- Cover.
ISBN
9781250214805
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
WX159 A161a 2019

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
More Information
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
More Information
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Talking with patients

https://bccalibrary.andornot.com/en/permalink/catalog7653
Cassell, Eric J. Cambridge, Ma.: MIT Press , 1985.
Audience
Professional
Call Number
HV47 C165 1985
Availability
2 copies, 2 available
More Information
Author
Cassell, Eric J
Place of Publication
Cambridge, Ma.
Publisher
MIT Press
Publication Date
1985
Subjects
Communication
Physician-Patient Relations
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
HV47 C165 1985

Copies

c.1 v.1 BC Cancer Agency VIC Library Available
c.1 v.2 BC Cancer Agency VIC Library Available
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Speaking of race: why everybody needs to talk about racism and how to do it

https://bccalibrary.andornot.com/en/permalink/catalog125293
Headlee, Celeste. New York, NY: Harper Wave , 2021.
Audience
Professional
Call Number
HT1503 H433 2021
Availability
2 copies, 2 available
More Information
Author
Headlee, Celeste
Place of Publication
New York, NY
Publisher
Harper Wave
Publication Date
2021
Physical Description
257 p. ; 24 cm.
Subjects
Race Relations
Racism
Prejudice
Communication
ISBN
9780063098152
Language
English
Material Type
Book
Status
Processing
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
HT1503 H433 2021

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency KEL Library Available
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Health literacy from A to Z : practical ways to communicate your health message

https://bccalibrary.andornot.com/en/permalink/catalog20150
Osborne, Helen. Burlington, MA: Jones and Bartlett Learning , 2013.
Audience
Professional
Call Number
WA590 O81 2011
Availability
2 copies, 2 available
More Information
Author
Osborne, Helen
Place of Publication
Burlington, MA
Publisher
Jones and Bartlett Learning
Publication Date
2013
Physical Description
xxiv, 256 p. ; 23 cm.
Subjects
Health Literacy
Communication
Patient Education as Topic
ISBN
9781449600532 (pbk.)
1449600530
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
WA590 O81 2011

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to break bad news : a guide for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog2619
Buckman, Robert, Kason, Yvonne. [Toronto, ON]: University of Toronto Press | Johns Hopkins University Press , 1992.
Audience
Professional
Call Number
W62 B925h 1992
Availability
2 copies, 2 available
More Information
Author
Buckman, Robert
Kason, Yvonne
Place of Publication
[Toronto, ON]
Publisher
University of Toronto Press
Johns Hopkins University Press
Publication Date
1992
Subjects
Physician-Patient Relations
Communication
Interview - methods
ISBN
0802067905
0801844916 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Cancer Info Ctr
Call Number
W62 B925h 1992

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Library Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.