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20 records – page 1 of 1.

Every manager's desk reference

https://bccalibrary.andornot.com/en/permalink/catalog123190
Indianapolis, IN: Alpha Books , 2002.
Audience
Professional
Call Number
WX159 E93 2002
Availability
1 copy, 1 available
Contents:; Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business pre…
More Information
Editor
Anderson, Carol R.
Place of Publication
Indianapolis, IN
Publisher
Alpha Books
Publication Date
2002
Physical Description
xi, 1331 p. : ill. ; 23 cm.
Subjects
Leadership
Organizational Objectives
Personnel Management
Communication
Work Engagement
Handbook
Abstract
Contents:
Stress management -- Time management --Getting organized -- Motivating people --Leadership --Organizational management basics -- Hiring employees -- Conducting a job interview -- Improving employee performance and development -- Conducting performance appraisals -- Effective business presentations -- Creating effective visuals -- Running effective meetings -- Business writing -- Problem-solving and decision-making -- Project management -- Customer service.
ISBN
0028642686
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 E93 2002

Copies

c.1 BC Cancer Agency KEL Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Knowledge translation : introduction to models, strategies, and measures

https://bccalibrary.andornot.com/en/permalink/catalog21407
Sudsawad, Pimjai. Austin, TX: Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research , 2007.
Audience
Professional
More Information
  2 read online  
Author
Sudsawad, Pimjai
Place of Publication
Austin, TX
Publisher
Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research
Publication Date
2007
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.ncddr.org/kt/products/ktintro/
http://www.ktdrr.org/ktlibrary/articles_pubs/ktmodels/ktintro.pdf
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Knowledge to action : a knowledge translation casebook

https://bccalibrary.andornot.com/en/permalink/catalog20030
Canadian Institutes of Health Research (CIHR). [Ottawa, ON]: Canadian Institutes of Health Research , 2008.
Audience
Patient or Public
Call Number
W84 C212k 2008
More Information
  2 read online  
Corporate Author
Canadian Institutes of Health Research (CIHR)
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institutes of Health Research
Publication Date
2008
Physical Description
iv, 42, 42, iv p. : ill. ; 28 cm.
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Canada
ISBN
9780662064282
Language
English
French
Material Type
Report
Online
Audience
Patient or Public
Location
Internet
Call Number
W84 C212k 2008
Read Online
http://www.cihr-irsc.gc.ca/e/38764.html
http://www.cihr-irsc.gc.ca/e/documents/kt_casebook_e.pdf
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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Sensitively speaking : ensuring equitable access across BC : how to work with interpreters

https://bccalibrary.andornot.com/en/permalink/catalog16389
Malli, Kiran. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.
Audience
Professional
Call Number
WA31 B365 2008 v.3
Availability
1 copy, 1 available
More Information
Author
Malli, Kiran
Corporate Author
BCCA Planning Committee on Diversity
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 3
Subjects
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Ethnic Groups
Translating
Professional-Patient Relations
Communication
Health Services Accessibility
British Columbia
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.3

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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How to present at meetings

https://bccalibrary.andornot.com/en/permalink/catalog10119
Hall, George M. London, U.K.: BMJ Books , 2001.
Audience
Professional
Call Number
HF5718 H847 2001
Availability
3 copies, 3 available
More Information
Author
Hall, George M
Editor
Hall, George M
Place of Publication
London, U.K.
Publisher
BMJ Books
Publication Date
2001
Subjects
Communication
Planning Techniques
ISBN
072791572X
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Kelowna Library
Vancouver Library
Call Number
HF5718 H847 2001

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Coping with the emotional impact of cancer : become an active patient and take charge of your treatment

https://bccalibrary.andornot.com/en/permalink/catalog20759
Fiore, Neil A. Point Richmond, CA: Bay Tree Publishing , 2009.
Audience
Patient or Public
Call Number
QZ201 F518c 2009
Availability
5 copies, 5 available
More Information
Author
Fiore, Neil A
Place of Publication
Point Richmond, CA
Publisher
Bay Tree Publishing
Publication Date
2009
Physical Description
xv, 202 p. ; 23 cm.
Subjects
Neoplasms - psychology
Adaptation, Psychological
Communication
Interpersonal Relations
Popular Work
ISBN
9780980175837
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Call Number
QZ201 F518c 2009

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 5 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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High-impact presentation and training skills : proven techniques for captivating, motivating and inspiring

https://bccalibrary.andornot.com/en/permalink/catalog14459
Holliday, Micki. Shawnee Mission, KS: National Press Publications , 2000.
Audience
Professional
Call Number
PN4121 H739 2000
Availability
1 copy, 1 available
More Information
Author
Holliday, Micki
Place of Publication
Shawnee Mission, KS
Publisher
National Press Publications
Publication Date
2000
Subjects
Public Speaking
Speech
Communication
Education
ISBN
1558522794
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
PN4121 H739 2000

Copies

c.1 BC Cancer Agency KEL Library Available
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Communicating with your patients : skills for building rapport

https://bccalibrary.andornot.com/en/permalink/catalog10419
Hinz, Christine A. Chicago, Ill.: American Medical Association , 2000.
Audience
Professional
Call Number
W62 H666 2000
Availability
1 copy, 1 available
More Information
Author
Hinz, Christine A
Place of Publication
Chicago, Ill.
Publisher
American Medical Association
Publication Date
2000
Subjects
Physician-Patient Relations
Communication
Patients - psychology
ISBN
0899709737
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 H666 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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I don't know what to say : how to help and support someone who is dying

https://bccalibrary.andornot.com/en/permalink/catalog18309
Buckman, Robert. [Toronto, ON]: Key Porter Books , 2005. newly rev. and updated ed.
Audience
Patient or Public
Call Number
BF789 B925 2005
Availability
4 copies, 4 available
More Information
Author
Buckman, Robert
Edition
newly rev. and updated ed.
Place of Publication
[Toronto, ON]
Publisher
Key Porter Books
Publication Date
2005
Physical Description
x, 247 p. ; 21 cm.
Subjects
Terminal Care
Death - psychology
Grief
Terminally Ill - psychology
Interpersonal Relations
Communication
Popular Work
ISBN
9781552636961
1552636968
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF789 B925 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Medical interview : the three-function approach

https://bccalibrary.andornot.com/en/permalink/catalog21457
Cole, Steven A, Bird, Julian. [St. Louis, MO]: Mosby , 2000. 2nd ed.
Audience
Professional
Call Number
WB290 C689 2000
Availability
1 copy, 1 available
More Information
Author
Cole, Steven A
Bird, Julian
Edition
2nd ed.
Place of Publication
[St. Louis, MO]
Publisher
Mosby
Publication Date
2000
Physical Description
xxiv, 295 p. : ill. ; 23 cm.
Subjects
Medical History Taking
Physician-Patient Relations
Communication
ISBN
9780815119920
0815119925
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WB290 C689 2000

Copies

c.1 BC Cancer Agency VAN Library Available
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Communication skills that heal : a practical approach to a new professionalism in medicine

https://bccalibrary.andornot.com/en/permalink/catalog14442
Bub, Barry. Oxford: Radcliffe Publishing , 2006.
Audience
Professional
Call Number
W62 B917 2006
Availability
1 copy, 1 available
More Information
Author
Bub, Barry
Place of Publication
Oxford
Publisher
Radcliffe Publishing
Publication Date
2006
Physical Description
xxiv, 165 p.
Subjects
Communication
Physician-Patient Relations
Professional-Patient Relations
ISBN
9781857756647
1857756649
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W62 B917 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Hold me tight : seven conversations for a lifetime of love

https://bccalibrary.andornot.com/en/permalink/catalog120507
Johnson, Sue. New York, NY: Little Brown and Company , 2008.
Audience
Patient or Public
Call Number
WM430.5.M3 J66 2008
Availability
8 copies, 8 available
More Information
Author
Johnson, Sue
Place of Publication
New York, NY
Publisher
Little Brown and Company
Publication Date
2008
Physical Description
xii, 300 p. ; 25 cm.
Subjects
Couples therapy
Marital Therapy
Interpersonal Relations
Emotion-Focused Therapy
Counseling
Communication
Love
Popular Work
Notes
Surrey CIC keep 2022 (F0002461)
Surrey CIC keep 2022 PFC (F0002463, F0002462)
ISBN
9780316113007
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
WM430.5.M3 J66 2008

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.3 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.2 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Missing Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Missing Available
c.2 BC Cancer Agency VIC Cancer Info Ctr Missing Available
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Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
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20 records – page 1 of 1.