Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

  Refine by:

Refine by:

Format

More
More

20 records – page 1 of 1.

222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://bccalibrary.andornot.com/en/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007.
Audience
Professional
Call Number
W76 L619 2007
Availability
4 copies, 4 available
More Information
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Leading your healthcare organization to excellence : a guide to using the Baldrige criteria

https://bccalibrary.andornot.com/en/permalink/catalog21750
Spath, Patrice L. Chicago, IL: Health Administration Press , 2005.
Audience
Professional
Call Number
W 84 AA1 S738 2005
Availability
1 copy, 1 available
More Information
Author
Spath, Patrice L
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2005
Physical Description
xx, 244 p. : ill. ; 26 cm.
Series
ACHE management series
Subjects
Health Services Administration - standards
Quality Assurance, Health Care - standards
Total Quality Management
Organizational Innovation
Health Facility Administrators
Benchmarking
United States
ISBN
9781567932331
1567932339
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 84 AA1 S738 2005

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Common sense guide to improving palliative care

https://bccalibrary.andornot.com/en/permalink/catalog16628
Lynn, Joanne. New York, NY: Oxford University Press , 2007.
Audience
Professional
An orientation; Basics of quality improvement; Advance care planning; Preventing, assessing, and treating pain; Assuring comfort; Caring for caregivers; Continuity and transfers; Chronic care: heart and lung failure; Nursing home quality: pressure ulcers; Improving care for people with advanced dem…
More Information
  1 read online  
Author
Lynn, Joanne
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2007
Series
R2 Library
Subjects
Palliative Care - organization & administration
Terminal Care - organization & administration
Quality Assurance, Health Care - methods
United States
Abstract
An orientation
Basics of quality improvement
Advance care planning
Preventing, assessing, and treating pain
Assuring comfort
Caring for caregivers
Continuity and transfers
Chronic care: heart and lung failure
Nursing home quality: pressure ulcers
Improving care for people with advanced dementia and their families
Improving intensive care units
Building a palliative care program
Hospice program quality
End-of-life care, spiritual support, and bereavement
Beyond quality improvement: policy improvement
ISBN
9780195310412
0195310411
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.R2Library.com/marc_frame.aspx?ResourceID=719
Show Less

Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295
Cham, Switzerland: Palgrave Macmillan , 2019.
Audience
Professional
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
More Information
  1 read online  
Alternate Title
Patient engagement (Pomey)
Editor
Pomey, Marie-Pascale
Denis, Jean-Louis
Dumez, Vincent
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Publication Date
2019
Series
Proquest Ebook Central
Organizational behaviour in healthcare
Subjects
Patient Participation
Partnership Practice - organization & administration
Patient-Centered Care - organization & administration
Health Care Reform - organization & administration
Quality Improvement - organization & administration
Abstract
Contents:
1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection
ISBN
9783030141004
9783030141011
ISSN
2662-1053
2662-1045
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This title is licensed for one user at a time on BC Cancer network computer. If you are denied access while on a network computer, try again later.
Read Online
https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=5940315
Show Less

Implementing the evidence-based practice (EBP) competencies in healthcare : a practical guide for improving quality, safety and outcomes

https://bccalibrary.andornot.com/en/permalink/catalog114514
Melnyk, Bernadette Mazurek, Gallagher-Ford, Lynn, Fineout-Overholt, Ellen. Indianapolis, IN: Sigma Theta Tau International/Honor Society of Nursing , [2016].
Audience
Professional
Call Number
WY100.7 M476 2017
Availability
1 copy, 1 available
More Information
Author
Melnyk, Bernadette Mazurek
Gallagher-Ford, Lynn
Fineout-Overholt, Ellen
Corporate Author
Sigma Theta Tau International
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International/Honor Society of Nursing
Publication Date
[2016]
Physical Description
xxiv, 320 p. : ill. ; 24 cm.
Subjects
Evidence-Based Nursing
Evidence-Based Practice
Clinical Competence
Nursing Care
Quality of Health Care
Notes
"First printing, 2016" -- Title page verso
ISBN
9781940446424
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY100.7 M476 2017

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog18075
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Professional
Call Number
WX185 B862p 2009
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
18 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patients
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Kelowna Library
Call Number
WX185 B862p 2009

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Patient safety handbook for healthcare providers

https://bccalibrary.andornot.com/en/permalink/catalog21171
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Professional
Call Number
WX185 B862p 2013
Availability
2 copies, 2 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
21 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX185 B862p 2013

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Toyota way to healthcare excellence : increase efficiency and improve quality with Lean

https://bccalibrary.andornot.com/en/permalink/catalog18354
Black, John R, Miller, David. Chicago, IL: Health Administration Press , 2008.
Audience
Professional
Call Number
WX150 B627t 2008
Availability
2 copies, 1 available
An open letter to healthcare leaders (CEOs); Eliminating waste will transform American health care; A brief history of Lean; The "Lean House" and model lines; Your Lean action plan; Building kaizen leaders; Flow in a healthcare environment; Kanban and the supply chain; Lean comes to Virginia Mason …
More Information
Author
Black, John R
Miller, David
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2008
Physical Description
xiii, 255 p. : ill. ; 23 cm.
Series
ACHE management series
Subjects
Health Facilities - organization & administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care - methods
United States
Abstract
An open letter to healthcare leaders (CEOs)
Eliminating waste will transform American health care
A brief history of Lean
The "Lean House" and model lines
Your Lean action plan
Building kaizen leaders
Flow in a healthcare environment
Kanban and the supply chain
Lean comes to Virginia Mason Medical Center
Virginia Mason Medical Center case studies
Lean comes to Park Nicollet Health Services
Park Nicollet Health Services case studies
ISBN
9781567932935
1567932932
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
WX150 B627t 2008

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Tuesday, October 24, 2023
c.1 BC Cancer Agency ARHCC Library Available
Show Less

Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
More Information
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

20 tips to help you be part of the healthcare team : patient safety is #1

https://bccalibrary.andornot.com/en/permalink/catalog18078
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2009?.
Audience
Patient or Public
Availability
1 copy, 1 available
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2009?
Physical Description
9 p. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Patients
Risk Management
Professional-Patient Relations
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library Pamphlet File

Copies

VC BC Cancer Agency VC Library Pamphlet File Available
Show Less

Clinical supervision of the Canadian counselling and psychotherapy profession

https://bccalibrary.andornot.com/en/permalink/catalog120511
Canadian Counselling and Psychotherapy Association. [Ottawa, ON]: Canadian Counselling and Psychotherapy Association , 2016.
Audience
Professional
Call Number
WM30.2 C641 2016
Availability
1 copy, 1 available
More Information
Corporate Author
Canadian Counselling and Psychotherapy Association
Editor
Shepard, Blythe
Martin, Lorna
Robinson, Beth
Place of Publication
[Ottawa, ON]
Publisher
Canadian Counselling and Psychotherapy Association
Publication Date
2016
Physical Description
ix, 472 p. : ill. ; 23 cm.
Subjects
Psychotherapy - organization & administration
Psychology, Clinical - organization & administration
Counseling - organization & administration
Professional Practice
Clinical Competence - standards
Counselors - standards
Personnel Management
Interprofessional Relations
Canada
ISBN
9780995209701
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WM30.2 C641 2016

Copies

c.1 BC Cancer Agency VIC Library Missing Available
Show Less

20 tips to help you be part of the healthcare team : patient safety is #1

https://bccalibrary.andornot.com/en/permalink/catalog21170
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013?.
Audience
Patient or Public
Availability
1 copy, 1 available
More Information
Alternate Title
Patient safety is # 1
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013?
Physical Description
10 p. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Patient Safety
Risk Management
Professional-Patient Relations
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library Pamphlet File

Copies

VC BC Cancer Agency VC Library Pamphlet File Available
Show Less

Administrative Processes Design Team : final report May 16, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog15857
BC Cancer Agency. Administrative Processes Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
Table 1: Administrative process team : executive summary; Table 2: Payroll / recruitment; Table 3: Materials management / accounts payable; Table 4: Performance management / leave management; Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation;…
More Information
Corporate Author
BC Cancer Agency. Administrative Processes Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Organizational Innovation
Personnel Management
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Quality Assurance, Health Care
Cancer Care Facilities - organization & administration
Abstract
Table 1: Administrative process team : executive summary
Table 2: Payroll / recruitment
Table 3: Materials management / accounts payable
Table 4: Performance management / leave management
Table 5: Information systems development, acquisition, implementation, maintenance, support and evaluation
Table 6: Budgeting, economic modelling, MIS / EIS, case cost costing
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
Show Less

Disclosing unanticipated medical outcomes (DUMO) : disclosing and resolving adverse outcomes with patients and families : workshop syllabus

https://bccalibrary.andornot.com/en/permalink/catalog21241
Institute for Healthcare Communication. Mississauga, ON: Institute for Healthcare Communication-Canada , 2011. rev. ed.
Audience
Professional
Call Number
W62 D611 2011
Availability
2 copies, 2 available
More Information
Corporate Author
Institute for Healthcare Communication
Edition
rev. ed.
Place of Publication
Mississauga, ON
Publisher
Institute for Healthcare Communication-Canada
Publication Date
2011
Physical Description
1 v. (various pagings) : ill. ; 28 cm.
Subjects
Professional-Patient Relations
Disclosure
Medical Errors
Patient Care - standards
Treatment Outcome
Treatment Failure
Risk Management
Quality Assurance, Health Care
Patient Acceptance of Health Care
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Victoria Library
Call Number
W62 D611 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Lean hospitals : improving quality, patient safety, and employee engagement

https://bccalibrary.andornot.com/en/permalink/catalog124338
Graban, Mark. Boca Raton, FL: CRC Press , 2016. 3rd ed.
Audience
Professional
Call Number
WX150.1 G727l 2016
Availability
1 copy, 0 available
More Information
Author
Graban, Mark
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2016
Physical Description
xxiii, 330 p. : ill. ; 25 cm.
Subjects
Hospital Administration -- methods
Hospital Administration -- economics
Total Quality Management -- methods
Efficiency, Organizational
Patient Safety
Quality Improvement
ISBN
9781498743259
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150.1 G727l 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
Show Less

Changing patient behavior : improving outcomes in health and disease management

https://bccalibrary.andornot.com/en/permalink/catalog14778
San Francisco, CA: Jossey-Bass , 2001.
Audience
Professional
Call Number
W 84 C456 2001
Availability
1 copy, 1 available
More Information
Editor
Patterson, Richard
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2001
Physical Description
xxii, 238 p. : ill. ; 24 cm.
Subjects
Outcome Assessment (Health Care)
Behavior Therapy
Disease Management
Health Behavior
Patient Acceptance of Health Care
Practice Guideline
Motivation
ISBN
0787952796
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 C456 2001

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Canadian health information management lifecycle

https://bccalibrary.andornot.com/en/permalink/catalog123023
Canadian Health Information Management Association (CHIMA). London, ON: Canadian Health Information Management Association , 2017.
Audience
Professional
Call Number
WX173 C212 2017
Availability
1 copy, 1 available
More Information
Corporate Author
Canadian Health Information Management Association (CHIMA)
Editor
Abrams, Kelly J.
Learmonth, Shirley
Gibson, Candace J.
Place of Publication
London, ON
Publisher
Canadian Health Information Management Association
Publication Date
2017
Physical Description
xxvii, 260 p. : ill. ; 28 cm
Subjects
Health Information Management - organization & administration
Medical Informatics
Medical Records - standards
Canada
ISBN
9781483465999
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX173 C212 2017

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Developing change management skills : a resource for health care professionals and managers

https://bccalibrary.andornot.com/en/permalink/catalog15509
Iles, Valerie, Cranfield, Steve. London, UK: NHS Service Delivery and Organization (SDO) R & D Programme , 2004.
Audience
Professional
More Information
  1 read online  
Alternate Title
Managing change in the NHS
Author
Iles, Valerie
Cranfield, Steve
Place of Publication
London, UK
Publisher
NHS Service Delivery and Organization (SDO) R & D Programme
Publication Date
2004
Subjects
Personnel Management
Leadership
Management Quality Circles
Health Services Administration
Organizational Innovation
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-developing-skills.pdf
Show Less

Role of healthcare work environments in shaping safety culture

https://bccalibrary.andornot.com/en/permalink/catalog18478
Lowe, Graham S. [Toronto, ON]: Longwoods Pub. , 2008.
Audience
Professional
More Information
  1 read online  
Alternate Title
Safety culture
Author
Lowe, Graham S
Place of Publication
[Toronto, ON]
Publisher
Longwoods Pub.
Publication Date
2008
Subjects
Medical Errors - prevention & control
Workplace
Health Personnel
Safety Management
Liability, Legal
Patient Care - standards
Canada
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://cprn.org/documents/49889_EN.pdf
Show Less

World class production system : lessons of 20 years in pursuit of world class

https://bccalibrary.andornot.com/en/permalink/catalog17628
Black, John R. Menlo Park, CA: Crisp Publications , 1998.
Audience
Professional
Call Number
HD56 B587 1998
Availability
1 copy, 1 available
Based on the lean principles of the Toyota Production System
More Information
Author
Black, John R
Place of Publication
Menlo Park, CA
Publisher
Crisp Publications
Publication Date
1998
Physical Description
xv, 100 p. : ill. ; 22 cm.
Series
Crisp management library 20
Best management practices
Subjects
Organizational Innovation
Organization and Administration
Efficiency, Organizational
Total Quality Management
Abstract
Based on the lean principles of the Toyota Production System
ISBN
1560524871
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD56 B587 1998

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

20 records – page 1 of 1.