Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

  Refine by:

Refine by:

Format

More
More

20 records – page 1 of 1.

Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
Show Less

Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Toyota way to continous improvement : linking strategy and operational excellence to achieve superior performance

https://bccalibrary.andornot.com/en/permalink/catalog20743
Liker, Jeffrey, Franz, James K. New York, NY: McGraw-Hill , 2011.
Audience
Professional
Call Number
WX150 L727 2011
Availability
1 copy, 1 available
More Information
Author
Liker, Jeffrey
Franz, James K
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xxvii, 450 p. : ill. ; 24 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Innovation
Quality Improvement
United States
ISBN
9780071477468
0071477462
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 L727 2011

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Toyota way to healthcare excellence : increase efficiency and improve quality with Lean

https://bccalibrary.andornot.com/en/permalink/catalog18354
Black, John R, Miller, David. Chicago, IL: Health Administration Press , 2008.
Audience
Professional
Call Number
WX150 B627t 2008
Availability
2 copies, 1 available
An open letter to healthcare leaders (CEOs); Eliminating waste will transform American health care; A brief history of Lean; The "Lean House" and model lines; Your Lean action plan; Building kaizen leaders; Flow in a healthcare environment; Kanban and the supply chain; Lean comes to Virginia Mason …
More Information
Author
Black, John R
Miller, David
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2008
Physical Description
xiii, 255 p. : ill. ; 23 cm.
Series
ACHE management series
Subjects
Health Facilities - organization & administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care - methods
United States
Abstract
An open letter to healthcare leaders (CEOs)
Eliminating waste will transform American health care
A brief history of Lean
The "Lean House" and model lines
Your Lean action plan
Building kaizen leaders
Flow in a healthcare environment
Kanban and the supply chain
Lean comes to Virginia Mason Medical Center
Virginia Mason Medical Center case studies
Lean comes to Park Nicollet Health Services
Park Nicollet Health Services case studies
ISBN
9781567932935
1567932932
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
WX150 B627t 2008

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Tuesday, October 24, 2023
c.1 BC Cancer Agency ARHCC Library Available
Show Less

World class production system : lessons of 20 years in pursuit of world class

https://bccalibrary.andornot.com/en/permalink/catalog17628
Black, John R. Menlo Park, CA: Crisp Publications , 1998.
Audience
Professional
Call Number
HD56 B587 1998
Availability
1 copy, 1 available
Based on the lean principles of the Toyota Production System
More Information
Author
Black, John R
Place of Publication
Menlo Park, CA
Publisher
Crisp Publications
Publication Date
1998
Physical Description
xv, 100 p. : ill. ; 22 cm.
Series
Crisp management library 20
Best management practices
Subjects
Organizational Innovation
Organization and Administration
Efficiency, Organizational
Total Quality Management
Abstract
Based on the lean principles of the Toyota Production System
ISBN
1560524871
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD56 B587 1998

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Self-managed work teams in health care organizations

https://bccalibrary.andornot.com/en/permalink/catalog5434
Becker-Reems, Elizabeth D. Chicago, Ill.: American Hospital Publishing, Inc. , 1994.
Audience
Professional
Call Number
WX159 B396s 1994
Availability
1 copy, 1 available
More Information
Author
Becker-Reems, Elizabeth D
Place of Publication
Chicago, Ill.
Publisher
American Hospital Publishing, Inc.
Publication Date
1994
Subjects
Work
Personnel Administration, Hospital
Total Quality Management
ISBN
1556481225
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B396s 1994

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://bccalibrary.andornot.com/en/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007.
Audience
Professional
Call Number
W76 L619 2007
Availability
4 copies, 4 available
More Information
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
More Information
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
Show Less

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
More Information
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Cost of hospital stays : why costs vary

https://bccalibrary.andornot.com/en/permalink/catalog16388
Canadian Institute for Health Information. [Ottawa, ON]: Canadian Institute for Health Information , 2008.
Audience
Patient or Public
Call Number
W74 DC2 C212c 2008
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canadian Institute for Health Information
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institute for Health Information
Publication Date
2008
Physical Description
vii, 62 p. : ill. ; 28 cm.
Subjects
Health Care Costs
Economics, Medical
Health Expenditures
Health Services Administration
Hospital Administration
Hospitalization
Statistics
Canada
ISBN
9781554652129
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
W74 DC2 C212c 2008
Website Notes
The pdf must be downloaded from this page
Read Online
https://secure.cihi.ca/estore/productFamily.htm?pf=PFC1000&lang=en&media=0

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
More Information
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937
Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.
Audience
Professional
Call Number
WX159 B47 2013
Availability
1 copy, 1 available
More Information
Author
Berrett, Britt
Spiegelman, Paul
Place of Publication
New York, NY
Publisher
An Inc. Original
Publication Date
2013
Physical Description
200 p. ; 23 cm.
Subjects
Health Services Administration
Personnel Administration, Hospital
Personnel Management
Job Satisfaction
Attitude of Health Personnel
Delivery of Health Care
Leadership
Employee Incentive Plans
Organizational Innovation
Patient-Centered Care
Staff Development
Quality of Health Care
ISBN
9780988842809
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Improvement guide : a practical approach to enhancing organizational performance

https://bccalibrary.andornot.com/en/permalink/catalog122755
Langley, Gerald J. San Francisco, CA: Jossey-Bass , 2014. 2nd ed.
Audience
Professional
Call Number
WX159 L283 2014
Availability
2 copies, 2 available
More Information
  1 image  
Author
Langley, Gerald J.
Edition
2nd ed.
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass
Publication Date
2014
Physical Description
xxi, 512 p. : ill.
Subjects
Efficiency, Organizational
Change Management
Quality Control
ISBN
9780470192412
Language
English
Material Type
Book
Audience
Professional
Location
Surrey Library
Call Number
WX159 L283 2014
Images
thumbnail

Copies

c.1 BC Cancer Agency SUR Library Available
c.2 BC Cancer Agency SUR Library Available
Show Less

BC Cancer Agency quality and patient safety plan

https://bccalibrary.andornot.com/en/permalink/catalog21190
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Subjects
BC Cancer Agency
Accreditation - standards
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Book
Looseleaf
Audience
Professional
Location
VC Library Archives
Show Less

Beyond police checks : the definitive volunteer and employee screening guidebook

https://bccalibrary.andornot.com/en/permalink/catalog16281
Graff, Linda L. Dundas, ON: Linda Graff and Associates Inc. , 1999.
Audience
Professional
Call Number
HF5549.5 G736 1999
Availability
1 copy, 1 available
More Information
Author
Graff, Linda L
Place of Publication
Dundas, ON
Publisher
Linda Graff and Associates Inc.
Publication Date
1999
Physical Description
ix, 152 p. : ill., ; 23 cm.
Subjects
Voluntary Workers - organization & administration
Personnel Selection
ISBN
0968476015
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HF5549.5 G736 1999

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Leading your healthcare organization to excellence : a guide to using the Baldrige criteria

https://bccalibrary.andornot.com/en/permalink/catalog21750
Spath, Patrice L. Chicago, IL: Health Administration Press , 2005.
Audience
Professional
Call Number
W 84 AA1 S738 2005
Availability
1 copy, 1 available
More Information
Author
Spath, Patrice L
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2005
Physical Description
xx, 244 p. : ill. ; 26 cm.
Series
ACHE management series
Subjects
Health Services Administration - standards
Quality Assurance, Health Care - standards
Total Quality Management
Organizational Innovation
Health Facility Administrators
Benchmarking
United States
ISBN
9781567932331
1567932339
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
W 84 AA1 S738 2005

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Patient Care Design Team : final report May 13, 1996 (Confidential information - for discussion only)

https://bccalibrary.andornot.com/en/permalink/catalog14885
BC Cancer Agency. Patient Care Design Team, BC Cancer Agency. Organizational Assessment and Redesign (OAR). [Vancouver, BC?]: BC Cancer Agency , 1996.
Audience
Professional
More Information
Corporate Author
BC Cancer Agency. Patient Care Design Team
BC Cancer Agency. Organizational Assessment and Redesign (OAR)
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
1996
Subjects
Organizational Innovation
BC Cancer Agency - organization & administration
BC Cancer Agency - history
Cancer Care Facilities - organization & administration
Patient Care - organization & administration
Life Change Events
Employee Incentive Plans
Financial Management
Management Information Systems
Hospital Information Systems
Process Assessment (Health Care)
Quality Assurance, Health Care
Language
English
Material Type
Book
Audience
Professional
Location
VC Library Archives
Show Less

Dietary supplements : a framework for evaluating safety

https://bccalibrary.andornot.com/en/permalink/catalog13275
Institute of Medicine, National Research Council, Committee on the Framework for Evaluating the Safety of Dietary Supplements. Washington, DC: National Academies Press , 2005.
Audience
Professional
Call Number
QU145 D565 2005
Availability
1 copy, 1 available
More Information
Corporate Author
Institute of Medicine
National Research Council
Committee on the Framework for Evaluating the Safety of Dietary Supplements
Place of Publication
Washington, DC
Publisher
National Academies Press
Publication Date
2005
Subjects
Dietary Supplements - standards - United States
Safety - United States
Product Surveillance, Postmarketing - methods - United States
United States Food and Drug Administration
ISBN
0309091101
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
QU145 D565 2005

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

20 records – page 1 of 1.