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20 records – page 1 of 1.

Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog124334
Mann, David. Boca Raton, FL: CRC Press , 2015. 3rd ed.
Audience
Professional
Call Number
WX150 M281 2016
Availability
1 copy, 0 available
More Information
Author
Mann, David
Edition
3rd ed.
Place of Publication
Boca Raton, FL
Publisher
CRC Press
Publication Date
2015
Physical Description
xxxi, 367 p. :ill. ; 25 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781482243239
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX150 M281 2016

Copies

c.1 BC Cancer Agency VIC Library On Loan, due Thursday, September 28, 2023
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Creating a lean culture : tools to sustain lean conversions

https://bccalibrary.andornot.com/en/permalink/catalog20737
Mann, David. New York, NY: Productivity Press , 2010. 2nd ed.
Audience
Professional
Call Number
WX150 M281 2012
Availability
1 copy, 1 available
More Information
Author
Mann, David
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Productivity Press
Publication Date
2010
Physical Description
xx, 296 p. : ill. ; 26 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Culture
Organizational Innovation
Quality Improvement
ISBN
9781439811412
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M281 2012

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient engagement : how patient-provider partnerships transform healthcare organizations

https://bccalibrary.andornot.com/en/permalink/catalog123295
Cham, Switzerland: Palgrave Macmillan , 2019.
Audience
Professional
Contents:; 1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Swe…
More Information
  1 read online  
Alternate Title
Patient engagement (Pomey)
Editor
Pomey, Marie-Pascale
Denis, Jean-Louis
Dumez, Vincent
Place of Publication
Cham, Switzerland
Publisher
Palgrave Macmillan
Publication Date
2019
Series
Proquest Ebook Central
Organizational behaviour in healthcare
Subjects
Patient Participation
Partnership Practice - organization & administration
Patient-Centered Care - organization & administration
Health Care Reform - organization & administration
Quality Improvement - organization & administration
Abstract
Contents:
1. Introduction -- 2. From Medical Paternalism to Care Partnerships. A Logical Evolution Over Several Decades -- 3. The Participation of Patients and Relatives in Quebec?s Health System. The Montréal Model -- 4. Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden. Policy, Practice and the Future of Person-Centred Care -- 5. Patient and Family Engagement in the United States. A Social Movement from Patient to Advocate to Partner -- 6. Connections. The Power of Learning Together to Improve Healthcare in the United Kingdom -- 7. Partnering with Patients for Change and Improvement. An Australian Perspective -- 8. The Engagement Conundrum of French Users -- 9. Expert by Experience. Valuing Patient Engagement in Healthcare -- 10. Discussion and Conclusion -- 11. Future Directions for Patient Knowledge. A Citizen-Patient Reflection
ISBN
9783030141004
9783030141011
ISSN
2662-1053
2662-1045
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This Proquest title is licensed for ONE BC Cancer staff user at a time. If you are denied access while on a network computer, please try again later.
Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://ebookcentral.proquest.com/lib/bccancer-ebooks/detail.action?docID=5940315
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Toyota way to continous improvement : linking strategy and operational excellence to achieve superior performance

https://bccalibrary.andornot.com/en/permalink/catalog20743
Liker, Jeffrey, Franz, James K. New York, NY: McGraw-Hill , 2011.
Audience
Professional
Call Number
WX150 L727 2011
Availability
1 copy, 1 available
More Information
Author
Liker, Jeffrey
Franz, James K
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2011
Physical Description
xxvii, 450 p. : ill. ; 24 cm.
Subjects
Total Quality Management
Efficiency, Organizational
Personnel Management
Organizational Innovation
Quality Improvement
United States
ISBN
9780071477468
0071477462
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 L727 2011

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota kata : managing people for improvement, adaptiveness, and superior results

https://bccalibrary.andornot.com/en/permalink/catalog20744
Rother, Mike. New York, NY: McGraw-Hill , 2010.
Audience
Professional
Call Number
WX150 R685 2010
Availability
1 copy, 1 available
More Information
Author
Rother, Mike
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2010
Physical Description
xx, 306 p. : ill ; 24 cm.
Subjects
Total Quality Management
Personnel Management
Efficiency, Organizational
Organizational Innovation
Quality Improvement
United States
ISBN
9780071635233
0071635238
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 R685 2010

Copies

c.1 BC Cancer Agency VAN Library Available
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Toyota way to healthcare excellence : increase efficiency and improve quality with Lean

https://bccalibrary.andornot.com/en/permalink/catalog18354
Black, John R, Miller, David. Chicago, IL: Health Administration Press , 2008.
Audience
Professional
Call Number
WX150 B627t 2008
Availability
2 copies, 1 available
An open letter to healthcare leaders (CEOs); Eliminating waste will transform American health care; A brief history of Lean; The "Lean House" and model lines; Your Lean action plan; Building kaizen leaders; Flow in a healthcare environment; Kanban and the supply chain; Lean comes to Virginia Mason …
More Information
Author
Black, John R
Miller, David
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2008
Physical Description
xiii, 255 p. : ill. ; 23 cm.
Series
ACHE management series
Subjects
Health Facilities - organization & administration
Efficiency, Organizational
Organizational Innovation
Quality Assurance, Health Care - methods
United States
Abstract
An open letter to healthcare leaders (CEOs)
Eliminating waste will transform American health care
A brief history of Lean
The "Lean House" and model lines
Your Lean action plan
Building kaizen leaders
Flow in a healthcare environment
Kanban and the supply chain
Lean comes to Virginia Mason Medical Center
Virginia Mason Medical Center case studies
Lean comes to Park Nicollet Health Services
Park Nicollet Health Services case studies
ISBN
9781567932935
1567932932
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Call Number
WX150 B627t 2008

Copies

c.1 BC Cancer Agency VAN Library On Loan, due Tuesday, October 24, 2023
c.1 BC Cancer Agency ARHCC Library Available
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World class production system : lessons of 20 years in pursuit of world class

https://bccalibrary.andornot.com/en/permalink/catalog17628
Black, John R. Menlo Park, CA: Crisp Publications , 1998.
Audience
Professional
Call Number
HD56 B587 1998
Availability
1 copy, 1 available
Based on the lean principles of the Toyota Production System
More Information
Author
Black, John R
Place of Publication
Menlo Park, CA
Publisher
Crisp Publications
Publication Date
1998
Physical Description
xv, 100 p. : ill. ; 22 cm.
Series
Crisp management library 20
Best management practices
Subjects
Organizational Innovation
Organization and Administration
Efficiency, Organizational
Total Quality Management
Abstract
Based on the lean principles of the Toyota Production System
ISBN
1560524871
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD56 B587 1998

Copies

c.1 BC Cancer Agency VAN Library Available
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Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019
Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.
Audience
Professional
Call Number
WX150 K36 2011
Availability
2 copies, 2 available
More Information
Author
Kenney, Charles
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2011
Physical Description
xxii, 223 p. : ill. ; 24 cm.
Subjects
Health facility administration
Cost Control - methods
Delivery of Health Care - organization & administration
Efficiency, Organizational
Patient Satisfaction
Quality Assurance, Health Care - methods
Washington
ISBN
9781563273759
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Call Number
WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library Available
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Self-managed work teams in health care organizations

https://bccalibrary.andornot.com/en/permalink/catalog5434
Becker-Reems, Elizabeth D. Chicago, Ill.: American Hospital Publishing, Inc. , 1994.
Audience
Professional
Call Number
WX159 B396s 1994
Availability
1 copy, 1 available
More Information
Author
Becker-Reems, Elizabeth D
Place of Publication
Chicago, Ill.
Publisher
American Hospital Publishing, Inc.
Publication Date
1994
Subjects
Work
Personnel Administration, Hospital
Total Quality Management
ISBN
1556481225
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B396s 1994

Copies

c.1 BC Cancer Agency KEL Library Available
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Patient safety : information for employees --your role in BC Cancer patient safety

https://bccalibrary.andornot.com/en/permalink/catalog121708
BC Cancer Agency. [Vancouver, BC?]: BC Cancer Agency , 2019.
Audience
Professional
Call Number
WX185 B862p 2019
Availability
1 copy, 1 available
More Information
Continues / Continued By
Continues:
Patient safety handbook for healthcare providers
Alternate Title
Patient safety handbook for healthcare providers
Corporate Author
BC Cancer Agency
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2019
Physical Description
31 p. : ill. ; 22 cm.
Subjects
BC Cancer Agency
Safety Management - standards
Emergencies
Patient Safety
Risk Management
Health Personnel
Medical Errors
Quality Assurance, Health Care
Guideline
Language
English
Material Type
Booklet
Audience
Professional
Location
Vancouver Library
Call Number
WX185 B862p 2019

Copies

c.1 BC Cancer Agency VAN Library Available
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222 secrets of hiring, managing, and retaining great employees in healthcare practices

https://bccalibrary.andornot.com/en/permalink/catalog16030
Levoy, Bob, Levoy, Robert P. Sudbury, MA: Jones and Bartlett Publishers , 2007.
Audience
Professional
Call Number
W76 L619 2007
Availability
4 copies, 4 available
More Information
Alternate Title
Two hundred twenty two secrets of hiring, managing, and retaining great employees in healthcare practices
Author
Levoy, Bob
Levoy, Robert P
Place of Publication
Sudbury, MA
Publisher
Jones and Bartlett Publishers
Publication Date
2007
Physical Description
xviii, 322 p. : ill. ; 24 cm.
Subjects
Health Manpower - organization & administration
Personnel Management - methods
Health Personnel - organization & administration
Personnel Administration, Hospital
ISBN
9780763738686
0763738689
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Call Number
W76 L619 2007

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Patient safety and quality : an evidence-based handbook for nurses

https://bccalibrary.andornot.com/en/permalink/catalog16421
United States. Agency for Healthcare Research and Quality. Rockville, MD: Agency for Healthcare Research and Quality , 2008.
Audience
Professional
Call Number
WY100 P298h 2008
Availability
3 copies, 3 available
v.1: Patient safety and quality; Evidence-based practice; Patient-centered care; v.2: Working conditions : work environment; Critical opportunities for patient safety and quality; v.3: Tools for improvement
More Information
  1 read online  
Corporate Author
United States. Agency for Healthcare Research and Quality
Editor
Hughes, Ronda G
Place of Publication
Rockville, MD
Publisher
Agency for Healthcare Research and Quality
Publication Date
2008
Physical Description
3v.
Series
AHRQ publication no. 08-0043
Subjects
Patient Care - standards
Patient Care - nursing
Nursing
Safety Management - standards
Health Facilities - organization & administration
Quality Assurance, Health Care
Medical Errors - prevention & control
Patient-Centered Care
Quality of Health Care
Occupational Health
Patient Care Management
Evidence-Based Medicine
Abstract
v.1: Patient safety and quality
Evidence-based practice
Patient-centered care
v.2: Working conditions : work environment
Critical opportunities for patient safety and quality
v.3: Tools for improvement
ISBN
978587633539 (v.1)
978587633546 (v.2)
978587633553 (v.3)
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WY100 P298h 2008
Read Online
http://www.ahrq.gov/qual/nurseshdbk/nurseshdbk.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VAN Library Available
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Best patient experience : helping physicians improve care, satisfaction, and scores

https://bccalibrary.andornot.com/en/permalink/catalog120372
Snyder, Bo. Chicago, IL: Health Administration Press , 2016.
Audience
Professional
Table of Contents:; The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain indiv…
More Information
  1 read online  
Author
Snyder, Bo
Place of Publication
Chicago, IL
Publisher
Health Administration Press
Publication Date
2016
Series
R2 Library
ACHE management series
Subjects
Patient Satisfaction
Physician-Patient Relations
Quality of Health Care
Work Engagement
Work Performance
Quality Improvement
Abstract
Table of Contents:
The heat is on: a case study -- A dozen reasons to care about patient satisfaction -- How to get physicians to engage on patient satisfaction-six steps that work in the real world -- Dealing with the objections of skeptical physicians -- How physicians can make and sustain individual behavior changes -- How leaders can ensure success -- Issues with "the data"-our best friend and (sometimes) worst enemy -- How to shadow coach physicians: a DIY approach.
ISBN
1567937381
9781567937381
9781567938098
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=https://www.r2library.com/Resource/Title/1567937381
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Common sense guide to improving palliative care

https://bccalibrary.andornot.com/en/permalink/catalog16628
Lynn, Joanne. New York, NY: Oxford University Press , 2007.
Audience
Professional
An orientation; Basics of quality improvement; Advance care planning; Preventing, assessing, and treating pain; Assuring comfort; Caring for caregivers; Continuity and transfers; Chronic care: heart and lung failure; Nursing home quality: pressure ulcers; Improving care for people with advanced dem…
More Information
  1 read online  
Author
Lynn, Joanne
Place of Publication
New York, NY
Publisher
Oxford University Press
Publication Date
2007
Series
R2 Library
Subjects
Palliative Care - organization & administration
Terminal Care - organization & administration
Quality Assurance, Health Care - methods
United States
Abstract
An orientation
Basics of quality improvement
Advance care planning
Preventing, assessing, and treating pain
Assuring comfort
Caring for caregivers
Continuity and transfers
Chronic care: heart and lung failure
Nursing home quality: pressure ulcers
Improving care for people with advanced dementia and their families
Improving intensive care units
Building a palliative care program
Hospice program quality
End-of-life care, spiritual support, and bereavement
Beyond quality improvement: policy improvement
ISBN
9780195310412
0195310411
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://login.bccancer.idm.oclc.org/login?url=http://www.R2Library.com/marc_frame.aspx?ResourceID=719
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Demystifying authentic patient engagement : practical tips for success

https://bccalibrary.andornot.com/en/permalink/catalog121765
Patient Voices Network, Patient & Public Engagement Team at the BC Patient Safety & Quality Council (BCPSQC). [Vancouver, BC?]: Patient Voices Network , [2018].
Audience
Professional
More Information
  1 read online  
Corporate Author
Patient Voices Network
Patient & Public Engagement Team at the BC Patient Safety & Quality Council (BCPSQC)
Place of Publication
[Vancouver, BC?]
Publisher
Patient Voices Network
Publication Date
[2018]
Subjects
Patient Participation - methods
Community Participation - methods
Decision Making
Professional - Patient Relations
Professional - Family Relations
Notes
At head of title: workshop companion.
Language
English
Material Type
Online
Audience
Professional
Location
Internet
Read Online
https://patientvoicesbc.ca/wp-content/uploads/2018/09/PVNTipsBaltimore.pdf
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Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997
Oxford, UK: Oxford University Press , 2013.
Audience
Professional
Call Number
W 84.41 U55 2013
Availability
1 copy, 1 available
Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…
More Information
Editor
Ziebland, Sue
Coulter, Angela
Calabrese, Joseph D.
Place of Publication
Oxford, UK
Publisher
Oxford University Press
Publication Date
2013
Physical Description
x, 169 p. : ill. ; 24 cm.
Subjects
Quality Assurance, Health Care - methods
Health Care Surveys - methods
Patient Satisfaction
Patient Acceptance of Health Care
Abstract
Table of Contents:
Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.
ISBN
9780199665372
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library Available
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Cost of hospital stays : why costs vary

https://bccalibrary.andornot.com/en/permalink/catalog16388
Canadian Institute for Health Information. [Ottawa, ON]: Canadian Institute for Health Information , 2008.
Audience
Patient or Public
Call Number
W74 DC2 C212c 2008
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canadian Institute for Health Information
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institute for Health Information
Publication Date
2008
Physical Description
vii, 62 p. : ill. ; 28 cm.
Subjects
Health Care Costs
Economics, Medical
Health Expenditures
Health Services Administration
Hospital Administration
Hospitalization
Statistics
Canada
ISBN
9781554652129
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
W74 DC2 C212c 2008
Website Notes
The pdf must be downloaded from this page
Read Online
https://secure.cihi.ca/estore/productFamily.htm?pf=PFC1000&lang=en&media=0

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient engagement : a consumer-centred model to innovate healthcare

https://bccalibrary.andornot.com/en/permalink/catalog121659
Warsaw: De Gruyter Open Ltd , 2015.
Audience
Professional
Call Number
W 84.7 P298 2015
Availability
1 copy, 1 available
More Information
Editor
Graffigna, Guendalina
Barello, Serena
Triberti, Stefano
Place of Publication
Warsaw
Publisher
De Gruyter Open Ltd
Publication Date
2015
Physical Description
xiii, 140 p. : ill. ; 26 cm.
Subjects
Patient Participation - methods
Patient-Centered Care
Delivery of Health Care
Diffusion of Innovation
ISBN
9783110452433
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84.7 P298 2015

Copies

c.1 BC Cancer Agency VAN Library Available
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Patient, family, caregiver and public engagement framework 2018

https://bccalibrary.andornot.com/en/permalink/catalog121756
British Columbia Ministry of Health Patients as Partners Initiative. [Victoria, BC?]: Province of British Columbia, Ministry of Health , 2018.
Audience
Professional
More Information
  1 read online  
Corporate Author
British Columbia Ministry of Health Patients as Partners Initiative
Place of Publication
[Victoria, BC?]
Publisher
Province of British Columbia, Ministry of Health
Publication Date
2018
Subjects
Patient Participation - methods
Decision Making
Caregivers
Professional - Patient Relations
Professional - Family Relations
Language
English
Material Type
Online
Audience
Professional
Location
Internet
Read Online
https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/heath-care-partners/patients-as-partners/patients-as-partners-framework.pdf
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Improving nurse retention & healthcare outcomes : innovating with the IMPACT mode

https://bccalibrary.andornot.com/en/permalink/catalog123645
Thomas, Judy, Renter, Mellisa. Indianapolis, IN: Sigma Theta Tau International Honor Society of Nursing , 2021.
Audience
Professional
Contents:; Traditional Nurse Retention Practices -- Program Creation -- IMPACT Program Overview -- Phase 1 : Where It all Starts -- Phase 2 : How It Works -- Portfolio Categories and Activities -- Phase 3 : Presenting, Recognizing, and Celebrating -- Program Leadership : The IMPACT Committee -- Get…
More Information
  1 read online  
Author
Thomas, Judy
Renter, Mellisa
Place of Publication
Indianapolis, IN
Publisher
Sigma Theta Tau International Honor Society of Nursing
Publication Date
2021
Series
EBSCOhost eBook Nursing Collection
Subjects
Nursing - organization & administration
Nurses - psychology
Personnel Management - methods
Quality of Health Care - standards
Abstract
Contents:
Traditional Nurse Retention Practices -- Program Creation -- IMPACT Program Overview -- Phase 1 : Where It all Starts -- Phase 2 : How It Works -- Portfolio Categories and Activities -- Phase 3 : Presenting, Recognizing, and Celebrating -- Program Leadership : The IMPACT Committee -- Getting Organizational Buy-In -- IMPACT Program and Project Outcomes -- Professional Journey : Clinical Nurse
ISBN
9781646480463
9781646480470
9781646480487
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This EBSCO title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
https://search.ebscohost.com/login.aspx?direct=true&db=e680sww&AN=2935413&site=ehost-live
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20 records – page 1 of 1.