Skip header and navigation
The BC Cancer Library

Delivering timely service and evidence-informed resources to people in BC and the Yukon facing cancer and those involved in oncology care or research.

  Refine by:

Refine by:

Format

20 records – page 1 of 1.

PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
More Information
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Group power II : a manager's guide to conducting regular meetings

https://bccalibrary.andornot.com/en/permalink/catalog5160
Daniels, William R. San Diego, CA: University Associates, Inc. , 1990.
Audience
Professional
Call Number
HD30.3 D186 1990 v.2
Availability
1 copy, 1 available
More Information
Author
Daniels, William R
Place of Publication
San Diego, CA
Publisher
University Associates, Inc.
Publication Date
1990
Physical Description
viii, 171 p. : ill. ; 23 cm.
Subjects
Communication
Personnel Management
Employee Incentive Plans
Group Processes
ISBN
0883902362
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.3 D186 1990 v.2

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Putting anger to work for you

https://bccalibrary.andornot.com/en/permalink/catalog15878
Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF698.9 S381 1995
Availability
1 copy, 1 available
More Information
Author
Schroeder, Ruth
Schroeder, Joel
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
71 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Anger
Assertiveness
Communication
Interpersonal Relations
Emotions
Adaptation, Psychological
Stress, Psychological
ISBN
1878542869 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 S381 1995

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.9 C762 1996
Availability
1 copy, 1 available
More Information
Author
Contini, Lisa
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-2E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/Collection/H39-509-2001-1E.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Seven principles for making marriage work

https://bccalibrary.andornot.com/en/permalink/catalog120735
Gottman, John M, Silver, Nan. New York, NY: Three Rivers Press , 1999.
Audience
Patient or Public
Call Number
WM430.5.M3 G686s 1999
Availability
1 copy, 1 available
More Information
Author
Gottman, John M
Silver, Nan
Place of Publication
New York, NY
Publisher
Three Rivers Press
Publication Date
1999
Physical Description
ix, 271 p. ; 20 cm.
Subjects
Marriage - psychology
Spouses
Interpersonal Communication
Interpersonal Relations
Problem Solving
Popular Work
ISBN
9780609805794
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
WM430.5.M3 G686s 1999

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Seven principles for making marriage work

https://bccalibrary.andornot.com/en/permalink/catalog120736
Gottman, John M, Silver, Nan. New York, NY: Harmony Books , 2015. 2nd ed.
Audience
Patient or Public
Call Number
WM430.5.M3 G686 2015
Availability
1 copy, 1 available
More Information
Author
Gottman, John M
Silver, Nan
Edition
2nd ed.
Place of Publication
New York, NY
Publisher
Harmony Books
Publication Date
2015
Physical Description
xi, 295 p. ; 20 cm.
Subjects
Marriage - psychology
Spouses
Interpersonal Communication
Interpersonal Relations
Problem Solving
Popular Work
Notes
Completely revised and updated - Cover
ISBN
9780553447712
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
WM430.5.M3 G686 2015

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
Show Less

Five languages of appreciation in the workplace : empowering organizations by encouraging people

https://bccalibrary.andornot.com/en/permalink/catalog124361
Chapman, Gary, White, Paul. Chicago, IL: Northfield Publishing , 2011.
Audience
Professional
Call Number
WX159 C466 2011
Availability
1 copy, 1 available
More Information
Author
Chapman, Gary
White, Paul
Place of Publication
Chicago, IL
Publisher
Northfield Publishing
Publication Date
2011
Physical Description
251 p. : 22 cm.
Subjects
Motivation
Work Engagement
Working Conditions - psychology
Personnel Turnover
Personnel Management
ISBN
9780802418401
Language
English
Material Type
Book
Audience
Professional
Location
Victoria Library
Call Number
WX159 C466 2011

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

Fast facts for the clinical nurse manager : managing a changing workplace in a nutshell

https://bccalibrary.andornot.com/en/permalink/catalog120958
Fry, Barbara. New York, NY: Springer Publishing Company, LLC , 2010.
Audience
Professional
Call Number
WY105 F946 2010
Availability
1 copy, 1 available
Table of Contents:; The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got…
More Information
Author
Fry, Barbara
Place of Publication
New York, NY
Publisher
Springer Publishing Company, LLC
Publication Date
2010
Physical Description
xvi, 223 p. ; 20 cm.
Series
Fast facts series
Subjects
Nursing, Supervisory
Personnel Management
Abstract
Table of Contents:
The buck stops here : managing professional practice -- Power politics and possibilities : managing the art of the possible -- Competencies for a changing workplace: -- Managing new rules and new roles -- Anticipating change : managing staff anxiety, uncertainty, and fear -- Got gap? : managing the multigenerational workplace -- "It was the best of times; it was the worst of times--" : managing and facilitating change and transitions -- Its over : managing the end of old ways of being -- Now what? : managing chaos and confusion -- From isolation to collaboration : managing a new way of being -- Got resistance? : expect it; welcome it; manage it! -- Got attitude? : managing the good, the bad, and the downright ugly -- Got queens, princesses, and workplace terrorists? : managing their reign of terror -- Got bullying? : managing the sound of silence -- Mission impossible? : managing work-life balance -- Creating your future : managing purposeful and values-driven workplace relationships -- Got staff meeting nightmares? : managing awesome opportunities -- From workplace to community : managing connectedness -- Top ten fast facts for thriving in a changing workplace : twelve more for managing it.
ISBN
9780826125682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WY105 F946 2010

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
More Information
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Evaluative inquiry for learning in organizations

https://bccalibrary.andornot.com/en/permalink/catalog15995
Preskill, Hallie, Torres, Rosalie T. Thousand Oaks, Calif.: Sage Publications , 1999.
Audience
Professional
Call Number
HD58.82 P934 1999
Availability
1 copy, 1 available
More Information
Author
Preskill, Hallie
Torres, Rosalie T.
Place of Publication
Thousand Oaks, Calif.
Publisher
Sage Publications
Publication Date
1999
Physical Description
xxv, 218 p. : ill. ; 23 cm.
Subjects
Learning
Organization and Administration
Personnel Management
Social Facilitation
Program Evaluation
Group Processes
Inservice Training
ISBN
0761904549
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD58.82 P934 1999

Copies

c.1 BC Cancer Agency VAN Library Available
Show Less

Handling problem volunteers

https://bccalibrary.andornot.com/en/permalink/catalog21240
Vineyard, Sue, McCurley, Steve. Darien, IL: Heritage Arts Publishing , 1998.
Audience
Professional
Call Number
HF5549.5 V783 1998
Availability
1 copy, 1 available
More Information
Author
Vineyard, Sue
McCurley, Steve
Place of Publication
Darien, IL
Publisher
Heritage Arts Publishing
Publication Date
1998
Physical Description
60 p. : ill. ; 28 cm.
Subjects
Voluntary Workers - organization & administration
Caregivers
Personnel Management
Attitude of Health Personnel
Behavior
Risk Management
Interpersonal Relations
Workplace
ISBN
0911029478
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
HF5549.5 V783 1998

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Tools for knowledge and learning : a guide for development and humanitarian organisations

https://bccalibrary.andornot.com/en/permalink/catalog15507
Ramalingam, Ben. London: Research and Policy in Development Programme , 2006.
Audience
Professional
More Information
  1 read online  
Author
Ramalingam, Ben
Place of Publication
London
Publisher
Research and Policy in Development Programme
Publication Date
2006
Subjects
Learning
Knowledge
Interpersonal Relations
Education
ISBN
0850038138
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
http://www.odi.org.uk/Rapid/Publications/Documents/KM_toolkit_web.pdf
Show Less

Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
Show Less

When anger hurts : quieting the storm within

https://bccalibrary.andornot.com/en/permalink/catalog113391
McKay, Matthew, Rogers, Peter D, McKay, Judith. Oakland, CA: New Harbinger Publications, Inc. , 1989.
Audience
Professional
Call Number
BF575 A5 M153 1989
Availability
1 copy, 1 available
More Information
Author
McKay, Matthew
Rogers, Peter D
McKay, Judith
Editor
Johnson, Kirk
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
1989
Physical Description
320 p. ; 22 cm.
Subjects
Anger
Interpersonal Relations
Emotions
Communication
ISBN
0934986762
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
BF575 A5 M153 1989

Copies

c.1 BC Cancer Agency KEL Library Available
Show Less

Talking tools I : better physician-patient communication for better patient outcomes

https://bccalibrary.andornot.com/en/permalink/catalog9691
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.1
Availability
1 copy, 1 available
More Information
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662299620
Language
English
Material Type
Book
CD
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.1
Website Notes
Available in PDF format
Read Online
https://publications.gc.ca/collections/collection_2012/sc-hc/H39-509-1999-eng.pdf

Copies

c.1 BC Cancer Agency VIC Library Available
Show Less

When words matter most : thoughtful words and deeds to express just the right thing at just the right time

https://bccalibrary.andornot.com/en/permalink/catalog15658
Spizman, Robyn Freedman. New York, NY: Crown Publishers, Inc. , 1996.
Audience
Patient or Public
Call Number
BF637 C45 S761 1996
Availability
1 copy, 1 available
More Information
Alternate Title
When words matter most
Author
Spizman, Robyn Freedman
Place of Publication
New York, NY
Publisher
Crown Publishers, Inc.
Publication Date
1996
Physical Description
126 p. : ill. ; 22 cm.
Subjects
Interpersonal Relations
Communication
Writing
Emotions
Empathy
Popular Work
ISBN
0517704064
Language
English
Material Type
Book
Audience
Patient or Public
Location
Kelowna Cancer Info Ctr
Call Number
BF637 C45 S761 1996

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
Show Less

Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 4 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
Show Less

20 records – page 1 of 1.