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20 records – page 1 of 1.

PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
More Information
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Crucial conversations : tools for talking when stakes are high

https://bccalibrary.andornot.com/en/permalink/catalog21449
Patterson, Kerry. New York, NY: McGraw-Hill , 2012. updated 2nd ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 C955 2012
Availability
6 copies, 6 available
More Information
Author
Patterson, Kerry
Edition
updated 2nd ed.
Place of Publication
New York, NY
Publisher
McGraw-Hill
Publication Date
2012
Physical Description
xviii, 244 p. ; 23 cm.
Subjects
Interpersonal Relations
Communication
Negotiating
Emotions
Persuasive Communication
Notes
CN Library copy is housed in the UHNBC Library.
ISBN
9780071771320
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
CN Library
Call Number
BF637 C45 C955 2012

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency CN Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Nonviolent communication : a language of life

https://bccalibrary.andornot.com/en/permalink/catalog120504
Rosenberg, Marshall B. Encinitas, CA.: Puddle Dancer Press , 2015. 3rd ed.
Audience
Patient or Public
Call Number
WM172 R813 2015
Availability
5 copies, 5 available
More Information
Author
Rosenberg, Marshall B
Edition
3rd ed.
Place of Publication
Encinitas, CA.
Publisher
Puddle Dancer Press
Publication Date
2015
Physical Description
xix, 244 p. ; 23 cm.
Subjects
Communication
Interpersonal Relations
Empathy
Conflict (Psychology)
Negotiating
Verbal Behavior
Popular Work
Notes
Surrey CIC keep 2022 (F0002447)
Surrey CIC keep 2022 PFC (F0002451)
ISBN
9781892005281
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Surrey Cancer Info Ctr
Vancouver Library
Call Number
WM172 R813 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.4 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
More Information
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Power of an apology : removing the legal barriers : a special report

https://bccalibrary.andornot.com/en/permalink/catalog15916
British Columbia. Office of the Ombudsman. [Victoria, BC?]: Office of the Ombudsman, British Columbia , 2006.
Audience
Professional
Call Number
JL429.5 L52 B74 2006
Availability
1 copy, 1 available
More Information
  1 read online  
Alternate Title
Special report no. 27, February 2006, to the Legislative Assembly of British Columbia
Corporate Author
British Columbia. Office of the Ombudsman
Place of Publication
[Victoria, BC?]
Publisher
Office of the Ombudsman, British Columbia
Publication Date
2006
Physical Description
16 p. ; 28 cm.
Series
Special report 27
Subjects
Dissent and Disputes - legislation & jurisprudence
Liability, Legal
Consumer Advocacy
Community-Institutional Relations
Negotiating
Government
British Columbia
ISBN
0772654883
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
JL429.5 L52 B74 2006
Read Online
http://www.ombudsman.bc.ca/images/resources/reports/Special_Reports/Special%20Report%20No%20-%2027.pdf

Copies

c.1 BC Cancer Agency VAN Library Available
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There is no good card for this : what to say and do when life is scary, awful, and unfair to people you love

https://bccalibrary.andornot.com/en/permalink/catalog123379
Crowe, Kelsey, McDowell, Emily. New York, NY: HarperOne , 2017.
Audience
Patient or Public
Call Number
BF637 S4 C769 2017
Availability
3 copies, 3 available
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the n…
More Information
Author
Crowe, Kelsey
McDowell, Emily
Place of Publication
New York, NY
Publisher
HarperOne
Publication Date
2017
Physical Description
260 p. : ill. ; 22 cm
Subjects
Empathy
Compassion
Bereavement
Loss
Interpersonal Communication
Popular Work
Abstract
When someone you know is hurting, you want to let her know that you care. But many people don't know what words to use--or are afraid of saying or doing the wrong thing. This guide from empathy expert Dr. Kelsey Crowe and greeting card maverick Emily McDowell blends ... actionable advice with the no-nonsense humor and the signature illustration style of McDowell's Empathy Cards, to help you feel confident in connecting with anyone experiencing grief, loss, illness, or any other difficult situation -- Provided by publisher.
Notes
This resource was purchased with a donation from the Order of the Eastern Star.
ISBN
9780062469991
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF637 S4 C769 2017

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Assert yourself! : developing power-packed communication skills to make your points clearly, confidently and persuasively

https://bccalibrary.andornot.com/en/permalink/catalog15880
Contini, Lisa. Mission, KS: SkillPath Publications , c1996.
Audience
Professional
Call Number
BF698.9 C762 1996
Availability
1 copy, 1 available
More Information
Author
Contini, Lisa
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1996
Physical Description
v, 101 p. : ill. ; 22 cm
Subjects
Assertiveness
Interpersonal Relations
Communication
Verbal Behavior
ISBN
9781878542847
1878542842
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 C762 1996

Copies

c.1 BC Cancer Agency VAN Library Available
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Cancer etiquette : what to say, what to do when someone you know or love has cancer

https://bccalibrary.andornot.com/en/permalink/catalog15089
Kalick, Rosanne. Scarsdale, NY: Lion Books Publisher , 2005.
Audience
Patient or Public
Call Number
QZ201 K14 2005
Availability
5 copies, 5 available
More Information
Author
Kalick, Rosanne
Place of Publication
Scarsdale, NY
Publisher
Lion Books Publisher
Publication Date
2005
Subjects
Neoplasms - psychology - popular works
Interpersonal Relations - popular works
Professional-Patient Relations - popular works
Patients - psychology - popular works
Communication - popular works
ISBN
0874604508
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Vancouver Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 K14 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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I don't know what to say : how to help and support someone who is dying

https://bccalibrary.andornot.com/en/permalink/catalog18309
Buckman, Robert. [Toronto, ON]: Key Porter Books , 2005. newly rev. and updated ed.
Audience
Patient or Public
Call Number
BF789 B925 2005
Availability
4 copies, 4 available
More Information
Author
Buckman, Robert
Edition
newly rev. and updated ed.
Place of Publication
[Toronto, ON]
Publisher
Key Porter Books
Publication Date
2005
Physical Description
x, 247 p. ; 21 cm.
Subjects
Terminal Care
Death - psychology
Grief
Terminally Ill - psychology
Interpersonal Relations
Communication
Popular Work
ISBN
9781552636961
1552636968
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
BF789 B925 2005

Copies

c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Effective presentation skills

https://bccalibrary.andornot.com/en/permalink/catalog1706
Mandel, Steve. Los Altos, Ca.: Crisp Publications, Inc. , 1987.
Audience
Professional
Call Number
WX150 M271 1987
Availability
1 copy, 1 available
More Information
Author
Mandel, Steve
Place of Publication
Los Altos, Ca.
Publisher
Crisp Publications, Inc.
Publication Date
1987
Subjects
Verbal Behavior
Speech Intelligibility
Communication
ISBN
931961246
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
WX150 M271 1987

Copies

c.1 BC Cancer Agency VAN Library Available
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Made to stick : why some ideas survive and others die

https://bccalibrary.andornot.com/en/permalink/catalog16090
Heath, Chip, Chip, Dan. New York, NY: Random House , 2007.
Audience
Professional
Call Number
HM1033 H437 2007
Availability
1 copy, 1 available
More Information
Author
Heath, Chip
Chip, Dan
Place of Publication
New York, NY
Publisher
Random House
Publication Date
2007
Physical Description
291 p. ; 22 cm.
Subjects
Psychology, Social
Social Change
Persuasive Communication
Creativeness
Behavior and Behavior Mechanisms
Organizational Innovation
Motivation
Diffusion of Innovation
ISBN
9781400064281
1400064287
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM1033 H437 2007

Copies

c.1 BC Cancer Agency VAN Library Available
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Help me live : 20 things people with cancer want you to know

https://bccalibrary.andornot.com/en/permalink/catalog14702
Hope, Lori. Berkeley, CA: Celestial arts , 2005.
Audience
Patient or Public
Call Number
QZ201 H792 2005
Availability
5 copies, 4 available
More Information
Author
Hope, Lori
Place of Publication
Berkeley, CA
Publisher
Celestial arts
Publication Date
2005
Physical Description
xiv, 258 p. ; 21 cm.
Subjects
Neoplasms - psychology
Caregivers - psychology
Communication
Interpersonal Relations
Popular Work
ISBN
9781587612121 (pbk.)
1587612127 (pbk.)
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Prince George Cancer Info Ctr
Vancouver Cancer Info Ctr
Call Number
QZ201 H792 2005

Copies

c.1 BC Cancer Agency VAN Cancer Info Ctr On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
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Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF637 L3 M147 1995
Availability
1 copy, 1 available
More Information
Author
McGraw, Robert
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Mindfulness & acceptance workbook for stress reduction : using acceptance & commitment therapy to manage stress, build resilience & create the life you want

https://bccalibrary.andornot.com/en/permalink/catalog124414
Livheim, Fredrik, Bond, Frank W. Oakland, CA: New Harbinger Publications, Inc. , 2018.
Audience
Patient or Public
Call Number
WM172 L785m 2018
Availability
2 copies, 2 available
More Information
Author
Livheim, Fredrik
Bond, Frank W.
Place of Publication
Oakland, CA
Publisher
New Harbinger Publications, Inc.
Publication Date
2018
Physical Description
227 p. : ill. ; 25 cm
Series
New Harbinger self-help workbook
Subjects
Stress, Psychological - prevention & control
Self-Compassion
Meditation
Mindfulness
Self Care
Acceptance and commitment therapy
Cognitive Behavioral Therapy - methods
Popular Work
ISBN
9781684031283
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Victoria Cancer Info Ctr
Call Number
WM172 L785m 2018

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Twelve rules for life : an antidote for chaos

https://bccalibrary.andornot.com/en/permalink/catalog121738
Peterson, Jordan B. [Toronto, ON]: Random House Canada , 2018.
Audience
Patient or Public
Call Number
WM172.4 P485 2018
Availability
1 copy, 1 available
Contents:; Stand up straight with your shoulders back -- Treat yourself like someone you are responsible for helping -- Make friends with people who want the best for you -- Compare yourself to who you were yesterday, not to who someone else is today -- Do not let your children do anything that mak…
More Information
Alternate Title
12 rules for life
Author
Peterson, Jordan B.
Place of Publication
[Toronto, ON]
Publisher
Random House Canada
Publication Date
2018
Physical Description
xxxv, 409 p. : ill. ; 24 cm.
Subjects
Psychology, Applied
Adaptation, Psychological
Attitude
Behavior
Philosophy
Decision Making
Self Concept
Popular Work
Abstract
Contents:
Stand up straight with your shoulders back -- Treat yourself like someone you are responsible for helping -- Make friends with people who want the best for you -- Compare yourself to who you were yesterday, not to who someone else is today -- Do not let your children do anything that makes you dislike them -- Set your house in perfect order before you criticize the world -- Pursue what is meaningful (not what is expedient) -- Tell the truth--or, at least, don't lie --Assume that the person you are listening to might know something you don't -- Be precise in your speech -- Do not bother children when they are skateboarding -- Pet a cat when you encounter one on the street.
ISBN
9780345816023
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
WM172.4 P485 2018

Copies

c.1 BC Cancer Agency VAN Library Available
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Saying hello : getting your group started

https://bccalibrary.andornot.com/en/permalink/catalog4659
Hart, Lois B. King of Prussia, PA: Organization Design and Development, Inc. , 1989. 2nd ed.
Audience
Professional
Call Number
HM131 H325 1989
Availability
1 copy, 1 available
More Information
Author
Hart, Lois B
Edition
2nd ed.
Place of Publication
King of Prussia, PA
Publisher
Organization Design and Development, Inc.
Publication Date
1989
Physical Description
xvii, 166 p. : ill. ; 28 cm.
Subjects
Communication
Education
Focus Groups
Social Facilitation
Group Processes
ISBN
0925652016
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HM131 H325 1989

Copies

c.1 BC Cancer Agency VAN Library Available
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IFRAME : a manager's guide to critically balanced thinking

https://bccalibrary.andornot.com/en/permalink/catalog21213
Kelton, Lorne, Ireland, Shawn. Kirkland, QC: IFRAME Consulting Ltd. , 2009.
Audience
Professional
Call Number
HD30.23 K29 2009
Availability
1 copy, 1 available
More Information
Alternate Title
IFRAME stands for: Incidents, Feelings, Reflection, Assumptions, Meaning, Execution
Author
Kelton, Lorne
Ireland, Shawn
Place of Publication
Kirkland, QC
Publisher
IFRAME Consulting Ltd.
Publication Date
2009
Physical Description
xii, 100 p. : ill. ; 22 cm.
Subjects
Decision Making - organization & administration
Organizational Innovation
Employee Incentive Plans
Personnel Management
Emotional Intelligence
Communication
Interpersonal Relations
Cooperative behavior
Group Processes
ISBN
9780981245607
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HD30.23 K29 2009

Copies

c.1 BC Cancer Agency VAN Library Available
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Putting anger to work for you

https://bccalibrary.andornot.com/en/permalink/catalog15878
Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF698.9 S381 1995
Availability
1 copy, 1 available
More Information
Author
Schroeder, Ruth
Schroeder, Joel
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
71 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Anger
Assertiveness
Communication
Interpersonal Relations
Emotions
Adaptation, Psychological
Stress, Psychological
ISBN
1878542869 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 S381 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Take your time : how to find patience, peace and meaning

https://bccalibrary.andornot.com/en/permalink/catalog16314
Easwaran, Eknath. Tomales, CA: Nilgiri Press , 2006. 2nd ed.
Audience
Patient or Public
Call Number
BF637 S4 E19 2006
Availability
1 copy, 1 available
More Information
Author
Easwaran, Eknath
Edition
2nd ed.
Place of Publication
Tomales, CA
Publisher
Nilgiri Press
Publication Date
2006
Physical Description
207 p. ; 21 cm.
Subjects
Time Management
Self Concept
Interpersonal Relations
Meditation
Popular Work
ISBN
9781586380182
1586380184
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Call Number
BF637 S4 E19 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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Spouse to spouse : what it's like when your partner has cancer

https://bccalibrary.andornot.com/en/permalink/catalog16480
Nessim, Susan. Los Angeles, CA: Susan Nessim Keeney/Cancervive , 1999.
Audience
Patient or Public
Call Number
QZ200 S765 1999
Availability
3 copies, 3 available
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 mi…
More Information
Author
Nessim, Susan
Corporate Author
Cancervive
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim Keeney/Cancervive
Publication Date
1999
Physical Description
17 minutes
Subjects
Spouses
Social Support
Neoplasms - psychology
Communication
Interpersonal Relations
Popular Work
Abstract
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 minute documentary will help spouses of people with cancer articulate difficult feelings and encourage greater communication between partners.
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Call Number
QZ200 S765 1999

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.