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20 records – page 1 of 1.

Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF637 L3 M147 1995
Availability
1 copy, 1 available
Author
McGraw, Robert
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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Promoting seniors mental health in cancer care : a guide for front-line care providers

https://bccalibrary.andornot.com/en/permalink/catalog16543
[Vancouver, BC?]: British Columbia Psychogeriatric Association , 2008.
Audience
Professional
Call Number
QZ200 P95m 2008
Availability
4 copies, 4 available
  1 read online  
Editor
MacCourt, Penny
Place of Publication
[Vancouver, BC?]
Publisher
British Columbia Psychogeriatric Association
Publication Date
2008
Physical Description
125 p. : ill. ; 28 cm.
Subjects
Mental Health
Neoplasms - psychology
Caregivers
Mental Disorders
Oncology Nursing
Social Support
Behavioral Symptoms
Communication
Geriatrics
Emotions
Aged
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Surrey Library
Victoria Library
Internet
Call Number
QZ200 P95m 2008
Read Online

Copies

c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Spouse to spouse : what it's like when your partner has cancer

https://bccalibrary.andornot.com/en/permalink/catalog16480
Nessim, Susan. Los Angeles, CA: Susan Nessim Keeney/Cancervive , 1999.
Audience
Patient or Public
Call Number
QZ200 S765 1999
Availability
3 copies, 3 available
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 mi…
Author
Nessim, Susan
Corporate Author
Cancervive
Place of Publication
Los Angeles, CA
Publisher
Susan Nessim Keeney/Cancervive
Publication Date
1999
Physical Description
17 minutes
Subjects
Spouses
Social Support
Neoplasms - psychology
Communication
Interpersonal Relations
Popular Work
Abstract
Husbands and wives of people with cancer discuss their deepest emotions, sharing their fears and hopes as both partner and caregiver. The spouses, from varied backgrounds and at different stages in their lives, speak to how the illness tests the strength and endurance of their marriage. This 17 minute documentary will help spouses of people with cancer articulate difficult feelings and encourage greater communication between partners.
Language
English
Material Type
Video
DVD
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Call Number
QZ200 S765 1999

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
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Knowledge to action : a knowledge translation casebook

https://bccalibrary.andornot.com/en/permalink/catalog20030
Canadian Institutes of Health Research (CIHR). [Ottawa, ON]: Canadian Institutes of Health Research , 2008.
Audience
Patient or Public
Call Number
W84 C212k 2008
  2 read online  
Corporate Author
Canadian Institutes of Health Research (CIHR)
Place of Publication
[Ottawa, ON]
Publisher
Canadian Institutes of Health Research
Publication Date
2008
Physical Description
iv, 42, 42, iv p. : ill. ; 28 cm.
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Canada
ISBN
9780662064282
Language
English
French
Material Type
Report
Online
Audience
Patient or Public
Location
Internet
Call Number
W84 C212k 2008
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When cancer strikes a friend : what to say, what to do, and how to help

https://bccalibrary.andornot.com/en/permalink/catalog21841
Draeger, Bonnie E. New York, NY: Skyhorse Publishing , 2012.
Audience
Patient or Public
Call Number
QZ201 D758 2012
Availability
1 copy, 1 available
Author
Draeger, Bonnie E
Editor
Abram, Rachel
Place of Publication
New York, NY
Publisher
Skyhorse Publishing
Publication Date
2012
Physical Description
xi, 239 p. : ill. ; 21 cm.
Subjects
Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Breast Neoplasms - psychology
Popular Work
ISBN
9781620872147
Language
English
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
QZ201 D758 2012

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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How to help your friend with cancer

https://bccalibrary.andornot.com/en/permalink/catalog21861
Fullbright, Colleen Dolan. Atlanta, GA: American Cancer Society , 2015.
Audience
Patient or Public
Call Number
QZ201 F965 2015
Availability
5 copies, 5 available
Author
Fullbright, Colleen Dolan
Place of Publication
Atlanta, GA
Publisher
American Cancer Society
Publication Date
2015
Physical Description
xvii, 99 p. ; 21 cm.
Subjects
Neoplasms - psychology
Breast Neoplasms - psychology
Interpersonal Relations
Communication
Social Support
Friends
Popular Work
Helping Behavior
Notes
Surrey CIC keep 2022 PFC
ISBN
9781604432244
Language
English
Material Type
Book
Audience
Patient or Public
Location
Vancouver Library
Abbotsford Cancer Info Ctr
Kelowna Cancer Info Ctr
Surrey Cancer Info Ctr
Victoria Cancer Info Ctr
Call Number
QZ201 F965 2015

Copies

c.1 BC Cancer Agency SUR Cancer Info Ctr Surrey PFC Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Cancer in our family : helping children cope with a parent's illness

https://bccalibrary.andornot.com/en/permalink/catalog19929
Heiney, Sue P, Hermann, Joan F. Atlanta, GA: American Cancer Society , 2013. 2nd ed.
Audience
Patient or Public
Call Number
QZ201 H468 2013
Availability
6 copies, 6 available
  1 read online  
Continues / Continued By
Cancer in the family
Alternate Title
Cancer in our family
Cancer in the family
Helping children cope with a parent's illness
Author
Heiney, Sue P
Hermann, Joan F
Edition
2nd ed.
Place of Publication
Atlanta, GA
Publisher
American Cancer Society
Publication Date
2013
Physical Description
xxiv, 231 p. : ill. ; 23 cm.
Series
EBSCOhost eBook
Subjects
Neoplasms - psychology
Family Relations
Parent-Child Relations
Child
Adolescent
Communication
Adaptation, Psychological
Social Support
ISBN
9780944235959
0944235956
9781604432206
Language
English
Material Type
Book
Ebook
Audience
Patient or Public
Location
Vancouver Library
Vancouver Cancer Info Ctr
Kelowna Cancer Info Ctr
Victoria Cancer Info Ctr
Abbotsford Cancer Info Ctr
Prince George Cancer Info Ctr
Internet
Call Number
QZ201 H468 2013
Website Notes
Patients and the public of BC and the Yukon can access this title by emailing library@bccancer.bc.ca to obtain a username and password from the Library.
Read Online

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency PG Cancer Info Ctr Available
c.1 BC Cancer Agency KEL Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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When someone you love has cancer : a resource for young people

https://bccalibrary.andornot.com/en/permalink/catalog15992
Canadian Cancer Society. [Toronto, ON]: Canadian Cancer Society , 2003. rev. ed.
Audience
Patient or Public
Call Number
QZ201 C213w 2003
Availability
4 copies, 4 available
Corporate Author
Canadian Cancer Society
Edition
rev. ed.
Place of Publication
[Toronto, ON]
Publisher
Canadian Cancer Society
Publication Date
2003
Physical Description
26 p. : ill. ; 22 cm.
Subjects
Neoplasms - psychology
Parent-Child Relations
Adolescent
Child
Family Relations
Communication
Emotions
Social Support
Popular Work
Language
English
Material Type
Booklet
Handout
Audience
Patient or Public
Location
Vancouver Library
Surrey Cancer Info Ctr
Abbotsford Cancer Info Ctr
Call Number
QZ201 C213w 2003

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.2 BC Cancer Agency ARHCC Cancer Info Ctr Available
c.1 BC Cancer Agency VAN Library Available
c.2 BC Cancer Agency VAN Library Available
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Cancer -- now what? : taking action, finding hope, and navigating the journey ahead

https://bccalibrary.andornot.com/en/permalink/catalog120600
Haugk, Kenneth C. [St. Louis, MO]: Stephen Ministries , 2017.
Audience
Patient or Public
Call Number
QZ201 H371 2017
Availability
1 copy, 1 available
Author
Haugk, Kenneth C.
Place of Publication
[St. Louis, MO]
Publisher
Stephen Ministries
Publication Date
2017
Physical Description
x, 345 p. ; 26 cm.
Subjects
Neoplasms - psychology
Patient Navigation
Adaptation, Psychological
Communication
Interpersonal Relations
Social Support
Spirituality
Personal Narratives
Popular Work
Notes
Practical guide for those with cancer and their loved ones - head of Title
ISBN
9781930445048
1930445040
Language
English
Material Type
Book
Audience
Patient or Public
Location
Abbotsford Cancer Info Ctr
Call Number
QZ201 H371 2017

Copies

c.1 BC Cancer Agency ARHCC Cancer Info Ctr Available
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Exploring personality styles : a guide for better understanding yourself and your colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15874
Dobson, Michael. Mission, KS: SkillPath Publications , c1999.
Audience
Professional
Call Number
BF698.9 O3 D635 1999
Availability
1 copy, 1 available
Author
Dobson, Michael
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1999
Physical Description
100 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Personality Assessment
Work - psychology
Occupational Groups - psychology
Personality
Communication
Interpersonal Relations
ISBN
9781572941243
1572941243
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 O3 D635 1999

Copies

c.1 BC Cancer Agency VAN Library Available
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How to be a friend to a friend who's sick

https://bccalibrary.andornot.com/en/permalink/catalog114393
Pogrebin, Letty Cottin. Philadelphia, PA: PublicAffairs , 2013.
Audience
Patient or Public
Call Number
QZ201 P746 2013
Availability
1 copy, 1 available
Author
Pogrebin, Letty Cottin
Place of Publication
Philadelphia, PA
Publisher
PublicAffairs
Publication Date
2013
Physical Description
xiii, 283 p. ; 21 cm.
Subjects
Neoplasms - psychology
Interpersonal Relations
Friends
Social Support
Helping Behavior
Communication
Caregivers
Disease - psychology
Personal Narratives
Popular Work
ISBN
9781610393744
9781610392839
Material Type
Book
Audience
Patient or Public
Location
Victoria Cancer Info Ctr
Call Number
QZ201 P746 2013

Copies

c.1 BC Cancer Agency VIC Cancer Info Ctr Available
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Therapeutic communication for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog120370
Tamparo, Carol, Lindh, Wilburta. [Boston, MA]: Delmar Cengage Learning , 2017. 4th ed.
Audience
Professional
Table of Contents:; Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- Th…
  1 read online  
Author
Tamparo, Carol
Lindh, Wilburta
Edition
4th ed.
Place of Publication
[Boston, MA]
Publisher
Delmar Cengage Learning
Publication Date
2017
Series
R2 Library
Subjects
Allied Health Personnel
Communication
Professional - Patient Relations
Helping Behavior
Abstract
Table of Contents:
Therapeutic communication -- Multicultural therapeutic communication -- Therapeutic communication in complementary medicine -- The helping interview -- The therapeutic response across the life span -- The therapeutic response to angry, aggressive, abused or abusive clients -- The therapeutic response to depressed and/or suicidal clients -- The therapeutic response to client with substance-related and addictive disorders -- The therapeutic response to clients with life-altering illness -- The therapeutic response to clients experiencing loss, grief, dying and death.
ISBN
305574613
9781305574618
9781305856523
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
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Patient practitioner interaction : an experiential manual for developing the art of health care

https://bccalibrary.andornot.com/en/permalink/catalog114497
Davis, Carol M., Musolino, Gina Maria. Thorofare, NJ: Slack Incorporated , 2016. 6th ed.
Audience
Professional
  1 read online  
Author
Davis, Carol M.
Musolino, Gina Maria
Edition
6th ed.
Place of Publication
Thorofare, NJ
Publisher
Slack Incorporated
Publication Date
2016
Series
R2 Library
Subjects
Physician-Patient Relations
Professional-Patient Relations
Delivery of Health Care
Helping Behavior
Health Personnel - psychology
Communication
Manuals
ISBN
9781630910464
1630910465
Language
English
Material Type
Ebook
Audience
Professional
Location
Internet
Website Notes
This R2 title is licensed for one BC Cancer staff user at a time only. Authentication via HealthBC sign in required. Use your BC Cancer staff username and ID when prompted.
Read Online
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Art of breaking bad news well

https://bccalibrary.andornot.com/en/permalink/catalog122211
Sehouli, Jalid. Boca Raton, Fla.: CRC Press , 2020.
Audience
Professional
Call Number
W62 S456 2020
Availability
3 copies, 3 available
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of th…
Author
Sehouli, Jalid
Place of Publication
Boca Raton, Fla.
Publisher
CRC Press
Publication Date
2020
Physical Description
xiii, 81 p. ; 23 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Empathy
Attitude of Health Personnel
Abstract
As Head of Oncological Surgery and the Gynecology Clinic at Berlin's Charit Comprehensive Cancer Center, Jalid Sehouli is one of the world's leading cancer specialists. Every day, he experiences situations in which conversations take on a life-or-death significance. Delivering bad news is one of the most difficult tasks we face in life, especially for professionals such as doctors, police, or crisis intervention personnel, yet it is rarely touched on during training. Over the course of their career, a doctor will hold conversations with around 200,000 patients and their relatives that invariably involve delivering good or bad news. Either way, existential questions will arise, and the way the news is delivered is vital: recent studies show that it has a significant impact on patients' quality of life and the way they experience treatment. Mixing his wide-ranging professional experience with personal stories, Sehouli describes the emotions and perspectives of those who have to give and receive bad news from a broad perspective. His book can be helpful for anyone who has to deliver bad news--managers, friends, or parents. - Cover
Notes
Originally authored in the German language by Jalid Sehouli, with the original title, Von der Kunst, schlechte Nachrichten gut zu überbringen, 2018.
ISBN
9780367356682
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Abbotsford Library
Victoria Library
Call Number
W62 S456 2020

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency VIC Library Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Chinese cancer patient peer navigator toolkit : a model for language-based peer navigation

https://bccalibrary.andornot.com/en/permalink/catalog119737
BC Cancer Agency. Psychosocial Oncology, BC Cancer Agency. Volunteer Services. [Vancouver, BC?]: BC Cancer Agency , 2013.
Audience
Professional
Call Number
QZ201 C539 2013
Availability
1 copy, 1 available
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).; This program also reflects "be…
  1 read online  
Corporate Author
BC Cancer Agency. Psychosocial Oncology
BC Cancer Agency. Volunteer Services
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency
Publication Date
2013
Physical Description
27 p. : ill. ; 28 cm.
Subjects
Neoplasms - psychology
Program Development - methods
Guidelines
Communication
Patient-Centered Care
Patient Navigation
Cross-Cultural Comparison
Culturally Competent Care
Volunteers - education
Social Support
Cultural Diversity
Cultural Characteristics
BC Cancer Agency
Abstract
This guide describes the principles and processes involved in the development of the Chinese Peer Navigator Program at the BC Cancer Agency, Vancouver Centre and the bilingual resources that are used with Chinese-speaking patients (Mandarin, Cantonese and English).
This program also reflects "best practice" standards and can be used for future groups or organizations who may wish to adapt it for future peer navigator programs.
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
VC Library Archives
Call Number
QZ201 C539 2013
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.