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20 records – page 1 of 1.

Learning to laugh at work : the power of humor in the workplace

https://bccalibrary.andornot.com/en/permalink/catalog15875
McGraw, Robert. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF637 L3 M147 1995
Availability
1 copy, 1 available
Author
McGraw, Robert
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
iv, 68 p. : ill. ; 22 cm
Series
SkillPath handbook series
Subjects
Wit and Humor
Communication
Workplace
ISBN
9781878542403
1878542400
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF637 L3 M147 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Promoting seniors mental health in cancer care : a guide for front-line care providers

https://bccalibrary.andornot.com/en/permalink/catalog16543
[Vancouver, BC?]: British Columbia Psychogeriatric Association , 2008.
Audience
Professional
Call Number
QZ200 P95m 2008
Availability
4 copies, 4 available
  1 read online  
Editor
MacCourt, Penny
Place of Publication
[Vancouver, BC?]
Publisher
British Columbia Psychogeriatric Association
Publication Date
2008
Physical Description
125 p. : ill. ; 28 cm.
Subjects
Mental Health
Neoplasms - psychology
Caregivers
Mental Disorders
Oncology Nursing
Social Support
Behavioral Symptoms
Communication
Geriatrics
Emotions
Aged
Language
English
Material Type
Book
Online
Audience
Professional
Location
Vancouver Library
Surrey Library
Victoria Library
Internet
Call Number
QZ200 P95m 2008
Read Online

Copies

c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Clinical thinking : evidence, communication and decision-making

https://bccalibrary.andornot.com/en/permalink/catalog15098
Del Mar, Chris, Doust, Jenny, Glasziou, Paul. Malden, MA: Blackwell Pub | BMJ Books , 2006.
Audience
Professional
Call Number
W 84 D359c 2006
Availability
1 copy, 1 available
Author
Del Mar, Chris
Doust, Jenny
Glasziou, Paul
Place of Publication
Malden, MA
Publisher
Blackwell Pub
BMJ Books
Publication Date
2006
Physical Description
x, 127 p. : ill
Subjects
Patient Care Management - methods
Communication
Decision Making
Diagnostic Techniques and Procedures
Evidence-Based Medicine - methods
Problem Solving
ISBN
9780727917416 (alk. paper)
0727917412 (alk. paper)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W 84 D359c 2006

Copies

c.1 BC Cancer Agency VAN Library Available
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How to tell anyone anything : breakthrough techniques for handling difficult conversations at work

https://bccalibrary.andornot.com/en/permalink/catalog120146
Gallagher, Richard S. New York, NY: AMACOM , 2009.
Audience
Professional
Patient or Public
Call Number
BF637 C45 G162 2009
Availability
2 copies, 2 available
Author
Gallagher, Richard S.
Place of Publication
New York, NY
Publisher
AMACOM
Publication Date
2009
Physical Description
xvii, 217 p. ; 23 cm.
Subjects
Interprofessional Relations
Communication
Interpersonal Communication
Persuasive Communication
Conflict (Psychology)
Workplace - psychology
Professionalism
ISBN
9780814410158
Language
English
Material Type
Book
Audience
Professional
Patient or Public
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 G162 2009

Copies

c.1 BC Cancer Agency VIC Library Available
c.1 BC Cancer Agency VAN Library Available
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Lifescripts : what to say to get what you want in life's toughest situations

https://bccalibrary.andornot.com/en/permalink/catalog15876
Pollan, Stephen M, Levine, Mark. Hoboken, N.J.: John Wiley & Sons, Inc. , 2004. rev. and updated ed.
Audience
Professional
Patient or Public
Call Number
BF637 C45 P771 2004
Availability
1 copy, 1 available
Alternate Title
Lifescripts : what to say to get what you want in life's toughest situations : revised with new scripts for the workplace
Author
Pollan, Stephen M
Levine, Mark
Edition
rev. and updated ed.
Place of Publication
Hoboken, N.J.
Publisher
John Wiley & Sons, Inc.
Publication Date
2004
Physical Description
xv, 464 p. : col. ill. ; 24 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Negotiating
Personnel Management
Persuasive Communication
Self Concept
Workplace
Dissent and Disputes
ISBN
9780471643760
0471643769
Language
English
Material Type
Book
CD
Audience
Professional
Patient or Public
Location
Vancouver Library
Call Number
BF637 C45 P771 2004

Copies

c.1 BC Cancer Agency VAN Library Available
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PowerPhrases! : the perfect words to say it right and get the results you want

https://bccalibrary.andornot.com/en/permalink/catalog15877
Runion, Meryl. Cascade, CO: Power Potentials Publishing , c2005. expanded ed.
Audience
Professional
Call Number
BF637 C45 R943 2005
Availability
2 copies, 2 available
Alternate Title
Power phrases
Author
Runion, Meryl
Edition
expanded ed.
Place of Publication
Cascade, CO
Publisher
Power Potentials Publishing
Publication Date
c2005
Physical Description
320 p. ; 23 cm. + 1 CD-ROM
Subjects
Interpersonal Relations
Communication
Verbal Behavior
Workplace
Negotiating
Personnel Management
Persuasive Communication
ISBN
9780971443792
0971443793
Language
English
Material Type
Book
CD
Audience
Professional
Location
Vancouver Library
Victoria Library
Call Number
BF637 C45 R943 2005

Copies

c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Putting anger to work for you

https://bccalibrary.andornot.com/en/permalink/catalog15878
Schroeder, Ruth, Schroeder, Joel. Mission, KS: SkillPath Publications , c1995.
Audience
Professional
Call Number
BF698.9 S381 1995
Availability
1 copy, 1 available
Author
Schroeder, Ruth
Schroeder, Joel
Place of Publication
Mission, KS
Publisher
SkillPath Publications
Publication Date
c1995
Physical Description
71 p. ; 22 cm
Series
SkillPath handbook series
Subjects
Anger
Assertiveness
Communication
Interpersonal Relations
Emotions
Adaptation, Psychological
Stress, Psychological
ISBN
1878542869 (pbk.)
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
BF698.9 S381 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Sensitively speaking : ensuring equitable access across BC : how to work with interpreters

https://bccalibrary.andornot.com/en/permalink/catalog16389
Malli, Kiran. [Vancouver, BC?]: BC Cancer Agency. Multi-Media Services , 2008.
Audience
Professional
Call Number
WA31 B365 2008 v.3
Availability
1 copy, 1 available
Author
Malli, Kiran
Corporate Author
BCCA Planning Committee on Diversity
Place of Publication
[Vancouver, BC?]
Publisher
BC Cancer Agency. Multi-Media Services
Publication Date
2008
Physical Description
60 minutes
Series
Planning Committee on Diversity seminar 3
Subjects
Cultural Diversity
Cross Cultural Comparison
Delivery of Health Care
Ethnic Groups
Translating
Professional-Patient Relations
Communication
Health Services Accessibility
British Columbia
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA31 B365 2008 v.3

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Teaching in practice : how professionals can work effectively with clients, patients, and colleagues

https://bccalibrary.andornot.com/en/permalink/catalog15996
Farquharson, Andy. San Francisco, CA: Jossey-Bass Publishers , 1995.
Audience
Professional
Call Number
HV29.7 F238 1995
Availability
1 copy, 1 available
Author
Farquharson, Andy
Place of Publication
San Francisco, CA
Publisher
Jossey-Bass Publishers
Publication Date
1995
Physical Description
xvii, 289 p. : ill. ; 24 cm.
Series
Jossey-Bass higher and adult education, health, and social and behavioral science series
Subjects
Communication
Teaching
Learning
Interpersonal Relations
Professional-Patient Relations
Health Personnel
Education, Continuing
Staff Development
ISBN
0787901288
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
HV29.7 F238 1995

Copies

c.1 BC Cancer Agency VAN Library Available
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Clear leadership : sustaining real collaboration and paratnership at work

https://bccalibrary.andornot.com/en/permalink/catalog123186
Bushe, Gervase R. [Boston, MA]: Davies-Black , 2010. Rev. ed.
Audience
Professional
Call Number
WX159 B978 2010
Availability
1 copy, 1 available
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboratio…
Author
Bushe, Gervase R.
Edition
Rev. ed.
Place of Publication
[Boston, MA]
Publisher
Davies-Black
Publication Date
2010
Physical Description
xiii, 296 p. : ill. ; 23 cm.
Subjects
Leadership
Partnership
Communication
Work Engagement
Organizational Innovation
Abstract
This book presents the tools and techniques needed to build sustained partnerships and make collaborative organizations work. It discusses the model of the four selves - the Aware, Curious, Appreciative, and Descriptive Self -and how it can be used to facilitate clear communication and collaboration. The book includes 23 skill-building exercises as well as personal stories and examples.
ISBN
9780891063827
Language
English
Material Type
Book
Audience
Professional
Location
Kelowna Library
Call Number
WX159 B978 2010

Copies

c.1 BC Cancer Agency KEL Library Available
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Talking tools II : putting communication skills to work : resource booklet

https://bccalibrary.andornot.com/en/permalink/catalog9692
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.2
Availability
1 copy, 1 available
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
066231171X
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.2
Website Notes
Available in PDF format.
Read Online

Copies

c.1 BC Cancer Agency VIC Library Available
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Talking tools II : putting communication skills to work : course book

https://bccalibrary.andornot.com/en/permalink/catalog9693
Canada. Health Canada. Ottawa, Ont.: Minister of Public Works and Government Services Canada , 2001.
Audience
Professional
Call Number
W62 T146 2001 v.3
Availability
1 copy, 1 available
  1 read online  
Corporate Author
Canada. Health Canada
Place of Publication
Ottawa, Ont.
Publisher
Minister of Public Works and Government Services Canada
Publication Date
2001
Subjects
Physician-Patient Relations
Communication
Interpersonal Relations
Patient Compliance
ISBN
0662311701
Language
English
Material Type
Book
Online
Audience
Professional
Location
Victoria Library
Call Number
W62 T146 2001 v.3
Website Notes
Available in PDF format
Read Online

Copies

c.1 BC Cancer Agency VIC Library Available
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Practical plans for difficult conversations in medicine : strategies that work in breaking bad news

https://bccalibrary.andornot.com/en/permalink/catalog18877
Buckman, Robert. Baltimore, MD: Johns Hopkins University Press , 2010.
Audience
Professional
Call Number
W62 B925p 2010
Availability
5 copies, 5 available
Some "can’t go wrong" tips; Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol; Managing conflict and escalation : the HARD protocol; Giving information effectively : the SAFER protocol; Requesting autopsy or organ donation; Conclusion : putting it all together and mak…
Author
Buckman, Robert
Place of Publication
Baltimore, MD
Publisher
Johns Hopkins University Press
Publication Date
2010
Physical Description
xiii, 143 p. ; 24 cm.
Subjects
Physician-Patient Relations
Truth Disclosure
Communication
Physician's Role - psychology
Abstract
Some "can’t go wrong" tips
Breaking bad news : the SPIKES protocol -- Disclosing error : the CONES protocol
Managing conflict and escalation : the HARD protocol
Giving information effectively : the SAFER protocol
Requesting autopsy or organ donation
Conclusion : putting it all together and making a difference in communication.
ISBN
9780801895579
080189557X
Language
English
Material Type
Book
DVD
Audience
Professional
Location
Vancouver Library
Surrey Library
Kelowna Library
Victoria Library
Abbotsford Library
Call Number
W62 B925p 2010

Copies

c.1 BC Cancer Agency ARHCC Library Available
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
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Only 10 seconds to care : help and hope for busy clinicians

https://bccalibrary.andornot.com/en/permalink/catalog18164
Harpham, Wendy Schlessel. Philadelphia, PA: ACP Press , 2009.
Audience
Professional
Call Number
W62 H295 2009
Availability
6 copies, 5 available
Author
Harpham, Wendy Schlessel
Corporate Author
American College of Physicians
Place of Publication
Philadelphia, PA
Publisher
ACP Press
Publication Date
2009
Physical Description
xvii, 195 p. ; 21 cm.
Subjects
Physician-Patient Relations
Professional-Patient Relations
Empathy
Neoplasms - psychology
Communication
Lymphoma, Non-Hodgkin
Patients - psychology
Quality of Life
Personal Narratives
ISBN
9781934465394
1934465399
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Kelowna Library
Surrey Library
Victoria Library
Abbotsford Library
Call Number
W62 H295 2009

Copies

c.1 BC Cancer Agency ARHCC Library On Loan, due Monday, June 10, 2024
c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency SUR Library Available
c.1 BC Cancer Agency VAN Library Available
c.1 BC Cancer Agency VIC Library Available
c.2 BC Cancer Agency VIC Library Available
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Speaking up without freaking out : 50 techniques for confident and compelling presenting

https://bccalibrary.andornot.com/en/permalink/catalog120268
Abrahams, Matt. Dubuque, IA: Kendall Hunt Publishing Company , [2016]. 3rd ed.
Audience
Professional
Call Number
PN4121 A159 2016
Availability
1 copy, 1 available
Alternate Title
Speaking up without freaking out : fifty techniques for confident and compelling presenting
Author
Abrahams, Matt
Edition
3rd ed.
Place of Publication
Dubuque, IA
Publisher
Kendall Hunt Publishing Company
Publication Date
[2016]
Physical Description
xi, 164 p. : ill. ; 19 cm.
Subjects
Speech
Public Speaking
Anxiety - prevention & control
Communication
Professionalism
ISBN
9781465290472
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
PN4121 A159 2016

Copies

c.1 BC Cancer Agency VAN Library Available
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Health literacy : making the connection

https://bccalibrary.andornot.com/en/permalink/catalog18298
Nova Scotia Health Education, Canada. Health Canada. Nova Scotia, NS: Nova Scotia Health Education , 2009?.
Audience
Professional
Call Number
WA590 N935 2009
Availability
1 copy, 1 available
Corporate Author
Nova Scotia Health Education
Canada. Health Canada
Place of Publication
Nova Scotia, NS
Publisher
Nova Scotia Health Education
Publication Date
2009?
Physical Description
24 minutes
Subjects
Health Education
Patient Education as Topic
Health Literacy
Communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Vancouver Library AV Room
Call Number
WA590 N935 2009

Copies

c.1 BC Cancer Agency VAN Library AV Room Available
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Making data talk : a workbook

https://bccalibrary.andornot.com/en/permalink/catalog20177
National Cancer Institute (U.S.). [Bethesda, MD]: National Cancer Institute , 2011.
Audience
Professional
Call Number
WA590 M235 2011
Availability
1 copy, 1 available
  1 read online  
Corporate Author
National Cancer Institute (U.S.)
Place of Publication
[Bethesda, MD]
Publisher
National Cancer Institute
Publication Date
2011
Physical Description
44 p. : ill. ; 28 cm.
Subjects
Health Education - methods
Public Health
Information Dissemination - methods
Communication
Language
English
Material Type
Book
Handout
Online
Audience
Professional
Location
Vancouver Library
Internet
Call Number
WA590 M235 2011
Website Notes
Available at https://www.cancer.gov/resources-for/hp#education.
Read Online

Copies

c.1 BC Cancer Agency VAN Library Available
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Knowledge translation : introduction to models, strategies, and measures

https://bccalibrary.andornot.com/en/permalink/catalog21407
Sudsawad, Pimjai. Austin, TX: Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research , 2007.
Audience
Professional
  2 read online  
Author
Sudsawad, Pimjai
Place of Publication
Austin, TX
Publisher
Southwest Educational Development Laboratory, National Center for the Dissemination of Disability Research
Publication Date
2007
Subjects
Knowledge Management
Health Services Research
Delivery of Health Care
Public Health
Communication
Research
Organizational Case Studies
Translational Research - methods
Diffusion of Innovation
Social Marketing
Language
English
Material Type
Book
Online
Audience
Professional
Location
Internet
Read Online
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Communication toolkit for health care professionals

https://bccalibrary.andornot.com/en/permalink/catalog20535
Vancouver Island Health Authority. [Victoria, BC?]: Vancouver Island Health Authority. MultiMedia Services , 2011.
Audience
Professional
Call Number
WA590 C734 2011
Availability
3 copies, 3 available
Evidence-based communication : dispelling the myths; Using questions effectively; Achieving mutual understanding : grounding in communication
Corporate Author
Vancouver Island Health Authority
Place of Publication
[Victoria, BC?]
Publisher
Vancouver Island Health Authority. MultiMedia Services
Publication Date
2011
Physical Description
60 minutes
Subjects
Communication
Health Education
Delivery of Health Care
Professional-Patient Relations
Evidence-Based Practice
British Columbia
Abstract
Evidence-based communication : dispelling the myths
Using questions effectively
Achieving mutual understanding : grounding in communication
Language
English
Material Type
Video
DVD
Audience
Professional
Location
Kelowna Library
Victoria Library
Vancouver Library AV Room
Call Number
WA590 C734 2011

Copies

c.1 BC Cancer Agency KEL Library Available
c.1 BC Cancer Agency VAN Library AV Room Available
c.1 BC Cancer Agency VIC Library Available
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Health professional and patient interaction

https://bccalibrary.andornot.com/en/permalink/catalog113756
Purtilo, Ruth, Haddad, Amy, Doherty, Regina. [St. Louis, MO]: Elsevier Saunders , 2014. 8th ed.
Audience
Professional
Call Number
W21 P986 2014
Availability
1 copy, 1 available
Author
Purtilo, Ruth
Haddad, Amy
Doherty, Regina
Edition
8th ed.
Place of Publication
[St. Louis, MO]
Publisher
Elsevier Saunders
Publication Date
2014
Physical Description
x, 349 p. : ill. ; 23 cm.
Subjects
Health Personnel - psychology
Professional-Patient Relations
Attitude of Health Personnel
Communication
Social Values
Culturally Competent Care
ISBN
9781455728985
Language
English
Material Type
Book
Audience
Professional
Location
Vancouver Library
Call Number
W21 P986 2014

Copies

c.1 BC Cancer Agency VAN Library Available
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20 records – page 1 of 1.