Search Results - BC Cancer Agency Library

Patients come second : leading change by changing the way you lead

https://bccalibrary.andornot.com/en/permalink/catalog113937

Berrett, Britt, Spiegelman, Paul. New York, NY: An Inc. Original , 2013.

Audience: Professional

Call Number: WX159 B47 2013

Availability: 1 copy, 1 available

Author: Berrett, Britt; Spiegelman, Paul

Place of Publication: New York, NY

Publisher: An Inc. Original

Publication Date: 2013

Physical Description: 200 p. ; 23 cm.

Subjects: Health Services Administration; Personnel Administration, Hospital; Personnel Management; Job Satisfaction; Attitude of Health Personnel; Delivery of Health Care; Leadership; Employee Incentive Plans; Organizational Innovation; Patient-Centered Care; Staff Development; Quality of Health Care

ISBN: 9780988842809

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: WX159 B47 2013

Copies

c.1 BC Cancer Agency VAN Library

Available

Understanding and using health experiences : improving patient care

https://bccalibrary.andornot.com/en/permalink/catalog120997

Oxford, UK: Oxford University Press , 2013.

Audience: Professional

Call Number: W84.41 U55 2013

Availability: 1 copy, 1 available

Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and…

Editor: Ziebland, Sue; Coulter, Angela; Calabrese, Joseph D.

Place of Publication: Oxford, UK

Publisher: Oxford University Press

Publication Date: 2013

Physical Description: x, 169 p. : ill. ; 24 cm.

Subjects: Quality Assurance, Health Care - methods; Health Care Surveys - methods; Patient Satisfaction; Patient Acceptance of Health Care

Abstract: Table of Contents:; Understanding the experience of illness and treatment -- Ethnographic approaches to health experiences research -- Observing interactions as an approach to understanding patients' experiences -- Narrative Interviewing -- Using focus groups to understand experiences of health and illness -- Story-gathering : collecting and analysing spontaneously-shared stories as research data -- Patient reported outcomes -- Patient experience surveys -- Using the internet as a source of information about patients' experiences -- Systematic review and synthesis of qualitative research -- Harnessing patients' awareness of adverse reactions to the drugs they take -- Engagement and inclusivity in researching patients' experiences -- Participatory action research : using experience-based co-design to improve the quality of healthcare services -- Understanding and using health experiences : the policy landscape.

ISBN: 9780199665372

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W84.41 U55 2013

Copies

c.1 BC Cancer Agency VAN Library

Available

Transforming health care : Virginia Mason Medical Center’s pursuit of the perfect patient experience

https://bccalibrary.andornot.com/en/permalink/catalog21019

Kenney, Charles. Boca Raton, Fla.: CRC Press , 2011.

Audience: Professional

Call Number: WX150 K36 2011

Availability: 2 copies, 2 available

Author: Kenney, Charles

Place of Publication: Boca Raton, Fla.

Publisher: CRC Press

Publication Date: 2011

Physical Description: xxii, 223 p. : ill. ; 24 cm.

Subjects: Health facility administration; Cost Control - methods; Delivery of Health Care - organization & administration; Efficiency, Organizational; Patient Satisfaction; Quality Assurance, Health Care - methods; Washington

ISBN: 9781563273759

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library; Kelowna Library

Call Number: WX150 K36 2011

Copies

c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency VAN Library			Available

Voice of experience : part two. Themes and results of New Zealand's first cancer care survey. July 2010

https://bccalibrary.andornot.com/en/permalink/catalog120159

Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2010.

Audience: Professional

Call Number: QZ200 C215t 2010

Availability: 1 copy, 1 available

2 read online

Alternate Title: Themes and results of New Zealand's first cancer care survey; Voice of experience

Corporate Author: Cancer Control Council of New Zealand

Place of Publication: Wellington, NZ

Publisher: Cancer Control Council of New Zealand

Publication Date: 2010

Physical Description: 52 p. : ill. ; 30 cm.

Subjects: Patient Reported Outcome Measures; Patient-Centered Care; Health Services - utilization; Delivery of Health Care; Neoplasms - therapy; Neoplasms - prevention & control; Health Care Surveys; Cancer Care Facilities; New Zealand

Language: English

Material Type: Book; Online

Audience: Professional

Location: Vancouver Library

Call Number: QZ200 C215t 2010

Website Notes: Available in PDF format

Read Online

http://www.moh.govt.nz/NoteBook/nbbooks.nsf/0/DCB60FDDCECD6031CC257E96000736D3/$file/The%20Voice%20Of%20Experience%20-%20Pt2%20-%20Themes%20and%20results%20of%20New%20Zealand's%20forst%20Cancer%20Care%20Survey%20-%20July%202010.pdf

http://www.moh.govt.nz/NoteBook/nbbooks.nsf/0/DCB60FDDCECD6031CC257E96000736D3?opendocument

Copies

c.1 BC Cancer Agency VAN Library

Available

Let patients help! : a "patient engagement" handbook-- how doctors, nurses, patients and caregivers can partner for better care

https://bccalibrary.andornot.com/en/permalink/catalog121658

deBronkart, Dave, Sands, Danny. [California]: CreateSpace Independent Publishing Platform , 2013.

Audience: Professional

Call Number: W84.7 D288 2013

Availability: 2 copies, 2 available

Author: deBronkart, Dave; Sands, Danny

Place of Publication: [California]

Publisher: CreateSpace Independent Publishing Platform

Publication Date: 2013

Physical Description: xx, 78 p. ; 23 cm.

Subjects: Patient-Centered Care; Patient Participation; Patient Satisfaction; Professional - Patient Relations; Cancer Survivors

ISBN: 1466306493; 9781466306493

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: W84.7 D288 2013

Copies

c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VIC Library			Available

Voice of experience : part one. National report : preliminary results from the 2009 cancer care survey. December 2009.

https://bccalibrary.andornot.com/en/permalink/catalog120157

Cancer Control Council of New Zealand. Wellington, NZ: Cancer Control Council of New Zealand , 2009.

Audience: Professional

Call Number: QZ200 C215v 2009

Availability: 1 copy, 1 available

Alternate Title: National report : preliminary results from the 2009 cancer care survey.; Voice of experience

Corporate Author: Cancer Control Council of New Zealand

Place of Publication: Wellington, NZ

Publisher: Cancer Control Council of New Zealand

Publication Date: 2009

Physical Description: 42 p. : ill. ; 30 cm.

Subjects: Patient Reported Outcome Measures; Patient-Centered Care; Health Services - utilization; Delivery of Health Care; Neoplasms - therapy; Neoplasms - prevention & control; Health Care Surveys; Cancer Care Facilities; New Zealand

Language: English

Material Type: Book

Audience: Professional

Location: Vancouver Library

Call Number: QZ200 C215v 2009

Copies

c.1 BC Cancer Agency VAN Library

Available

Breast cancer toolkit for aboriginal health care providers

https://bccalibrary.andornot.com/en/permalink/catalog18004

Alliance for Breast Cancer Information & Support, BC & Yukon. [Vancouver, BC?]: Alliance for Breast Cancer Information and Support, BC and Yukon , 2008.

Audience: Professional; Patient or Public

Call Number: WP870 B830a 2008

Availability: 5 copies, 5 available

Includes:; Eating well with Canada's food guide : First nations, Inuit and Metis (2007); Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten); Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "eno…

Corporate Author: Alliance for Breast Cancer Information & Support, BC & Yukon

Place of Publication: [Vancouver, BC?]

Publisher: Alliance for Breast Cancer Information and Support, BC and Yukon

Publication Date: 2008

Physical Description: 10 p. : ill ; 28 cm.

Subjects: Breast Neoplasms; Breast Neoplasms - psychology; Health Personnel; First Nations; Cultural Diversity; Cross Cultural Comparison; Delivery of Health Care; Professional-Patient Relations; Ethnic Groups; Community Health Aides; Health Services Accessibility; Social Support; Patient Advocacy; British Columbia; BC Cancer Agency; Popular Work

Abstract: Includes:; Eating well with Canada's food guide : First nations, Inuit and Metis (2007); Abreast in the West 8(3) Summer 2007 (Then sunshine vitamin and breast cancer prevention by Cheri Van Patten); Abreast in the West 8(4) Fall 2007 (Preventing breast cancer recurrence : how much exercise is "enough"? by Susan R. Harris); Abreast in the West 11(2) Spring 2009; DVD titled : Breast cancer tool kit for aboriginal health care providers : orientation DVD (2009); Looking for and finding breast cancer; Understanding breast cancer; Understanding breast cancer treatments; Stories from aboriginal women; Talking to our family?; Recovery and lifestyle; What is palliative care?; Appendixes

Language: English

Material Type: Book; DVD

Audience: Professional; Patient or Public

Location: Vancouver Library; Surrey Library; Kelowna Library; Abbotsford Library

Call Number: WP870 B830a 2008

Copies

c.1 BC Cancer Agency ARHCC Library			Available
c.1 BC Cancer Agency KEL Library			Available
c.1 BC Cancer Agency SUR Library			Available
c.1 BC Cancer Agency VAN Library			Available
c.1 BC Cancer Agency VAN Library Archives			Available

Multicultural health care : a quality improvement guide

https://bccalibrary.andornot.com/en/permalink/catalog16573

National Committee for Quality Assurance (NCQA), Eli Lilly and Company. Indianapolis, IN: Eli Lilly and Company , 2007.

Audience: Professional

2 read online

Corporate Author: National Committee for Quality Assurance (NCQA); Eli Lilly and Company

Place of Publication: Indianapolis, IN

Publisher: Eli Lilly and Company

Publication Date: 2007

Subjects: Cross-Cultural Comparison; Delivery of Health Care; Patient-Centered Care; Cultural Diversity; Ethnic Groups; Professional-Patient Relations; Quality Assurance, Health Care

Language: English

Material Type: Book; Online

Audience: Professional

Location: Internet

Read Online

http://www.ncqa.org/Portals/0/HEDISQM/CLAS/CLAS_toolkit.pdf

http://www.ncqa.org/tabid/676/Default.aspx

Journey mapping in cancer care : patient and provider experiences in receiving and delivering cancer care in British Columbia

https://bccalibrary.andornot.com/en/permalink/catalog121215

BC Cancer Agency, British Columbia Ministry of Health, First Nations Health Authority, BC Patient Safety & Quality Council. [Vancouver, BC?]: BC Patient Safety & Quality Council , 2019.

Audience: Professional

1 read online

Corporate Author: BC Cancer Agency; British Columbia Ministry of Health; First Nations Health Authority; BC Patient Safety & Quality Council

Place of Publication: [Vancouver, BC?]

Publisher: BC Patient Safety & Quality Council

Publication Date: 2019

Subjects: Patient Navigation; Patient Satisfaction; Neoplasms; Neoplasms - psychology; Health Personnel; Delivery of Health Care, Integrated; Quality of Health Care; Health Services; Health Services, Indigenous; British Columbia

Notes: January 2019

Language: English

Material Type: Report; Online

Audience: Professional

Location: Internet

Website Notes: High-resolution versions of the maps can be; downloaded from BCPSQC.ca

Read Online

https://bcpsqc.ca/wp-content/uploads/2019/02/Journey-Mapping-Cancer-interactive-1.pdf

Health care manager's guide to continuous quality improvement

https://bccalibrary.andornot.com/en/permalink/catalog7079

Leebov, Wendy, Ersoz, Clara Jean. Chicago, Ill.: American Hospital Publishing, Inc. , 1991.

Audience: Professional

Call Number: WX153 L482 1991

Availability: 1 copy, 1 available

Author: Leebov, Wendy; Ersoz, Clara Jean

Place of Publication: Chicago, Ill.

Publisher: American Hospital Publishing, Inc.

Publication Date: 1991

Subjects: Quality Assurance, Health Care; Delivery of Health Care

ISBN: 1556480784

Language: English

Material Type: Book

Audience: Professional

Location: Victoria Library

Call Number: WX153 L482 1991

Copies

c.1 BC Cancer Agency VIC Library

Available

Patient experiences with ambulatory cancer care in British Columbia, 2005/06

https://bccalibrary.andornot.com/en/permalink/catalog17560

Watson, Diane E, Peterson, Sandra, Mooney, Dawn. [Vancouver, BC?]: UBC Centre for Health Services and Policy Research , 2007.

Audience: Professional

1 read online

Author: Watson, Diane E; Peterson, Sandra; Mooney, Dawn

Place of Publication: [Vancouver, BC?]

Publisher: UBC Centre for Health Services and Policy Research

Publication Date: 2007

Subjects: Neoplasms - psychology; Neoplasms - therapy; Ambulatory Care; Health Services Accessibility; Patient Satisfaction; Cancer Patients; Cancer Care Facilities; Health Care Surveys; Data Collection; British Columbia

ISBN: 1897085117

Language: English

Material Type: Book; Online

Audience: Professional

Location: Internet

Read Online

http://www.chspr.ubc.ca/sites/default/files/publication_files/chspr07-04.pdf

Living with cancer : a report on the patient experience

https://bccalibrary.andornot.com/en/permalink/catalog121192

Canadian Partnership Against Cancer. [Toronto, ON]: Canadian Partnership Against Cancer , 2018.

Audience: Professional

Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from…

2 read online

Corporate Author: Canadian Partnership Against Cancer

Place of Publication: [Toronto, ON]

Publisher: Canadian Partnership Against Cancer

Publication Date: 2018

Physical Description: 50 p.

Series: System performance reports

Subjects: Neoplasms; Neoplasms - psychology; Patient Satisfaction; Patient Navigation; Cancer Survivors; Adaptation, Psychological; Uncertainty; Integrative Oncology; Health Services Accessibility; Delivery of Health Care, Integrated; Continuity of Care; Quality of Health Care; Statistics; Canada

Abstract: Living with Cancer: A Report on the Patient Experience, is the first in a series looking at Canadian cancer care exclusively from the patient perspective, illustrating the experience of those individuals and families living with and beyond cancer. This groundbreaking report includes data drawn from multiple sources, including Patient Reported Outcomes partners, the Ambulatory Oncology Patient Satisfaction Survey, and initial results from the first Canada-wide study of cancer survivors on the experience of 13,000 Canadians with cancer. - website